The owner Chris came to my house and supposedly analyzed the problem. But he had no idea what he…read morewas doing so he proposed his standard solution (a $3500 system). Meanwhile, he talked my ear off for an hour with a lot of BS. He wanted me to sign the contract on the spot but there was a question about the nature of the problem, which he promised to follow up on. He never followed up despite two reminders. Chris is a joke. Avoid him.

Chris did an incredible job with our water filtration install. He responded within the day to my…read moreinitial inquiry, booked a free estimate immediately, tested our water and quickly came to workable conclusions about what needed to be filtered out of our water and how best to do so. Our water went from being unpalatable and stinking of sulfur to pleasant after a few hours of instal work. Excellent communication, great work, and clear, upfront explanations of everything he was doing. He didn't try to sell me extra equipment - just installed a simple but effective system. We are so grateful.

Based on the strength of their online reviews I contacted Perfect Water to install a whole-house…read morewater softener system, as well as an under-sink drinking water filtration system. They were friendly to talk to on the phone, arrived for the estimate and job work on time, and were professional. I was satisfied with their work and the cost for both systems (including discount) seemed reasonable. I wouldn't hesitate to recommend them. EDIT: our icemaker stopped working after the installation and we assumed that they had forgotten to hook it back up to the system. That turned out to be incorrect, and instead there was apparently too much are in the line that took a long time (weeks) to purge out. During this time they came and looked at it again, modified the plumbing to shorten the feed line, and even offered to order and install for free a pressure tank in the basement to correct this. But... after about a month for whatever reason (again, I assume the air in the line is now gone) our icemaker works fine without the extra pressure tank.

they were quick with it and fixed my water issue. the person was very kind and he was patient even…read morethough I didn't know English that well. I reccomend.

Ben Franklin Plumbing came to our house to fix a clogged toilet for $250. It flushed fine for a…read moreday. Then we were back to the same problem. So my husband decided to take care of the problem himself (which he should've done in the first place) and went out and bought an auger. He successfully unclogged it. Turns out there was a scrub brush jammed 6ft down in the pipe. Lesson learned. Do it yourself and save $250.

Great Service and always professional. Willing to work with you and always on time. Don't bother…read morewith the warranty companies because they don't want to work with the businesses that service you.

They were prompt. They were efficient. They were very polite and courteous job was true to their…read moreestimate. I called with a problem with our well they were at the house within an hour. Job was completed that night.

We recently had a new well installed. The crew, from the initial consultation through digging and…read morefinal installation was fantastic. We should mention that we initially had a cistern problem resulting in no water for our household. Their technicians came out and temporarily fixed the problem that held us over until the well was installed. They are all professional, knowledgeable, as well as prompt and courteous. We would wholeheartedly recommend Claverack well and pump company to anyone. Well done.

Would not recommend as he is not reliable. I was told my service call was going to be the middle of…read moreJanuary. After calling three times and two emails I tried calling again. Was told when he returned the office he would call with an exact day and time. Never called, emailed, texted. I had to find a new company to change me uv light, light, and filter on my whole house water system. Price was reasonable, but ready to spend time trying to get scheduled.

I arrived home on a Saturday at 5 PM to find a bad leak in my basement hot water heater. I got the…read morewater turned off and, on recommendation from my sister who had used Alberto to install their hot water tank, I phoned him. I explained the situation and we discussed options. He was an hour away but arrived at 8 PM with the appropriate hot water tank and set to work installing it. A couple of parts, not included with the tank, were needed so he went out and got them, returned and by 10 PM had finished installing the hot water heater. Shortly afterward there was hot water! Great, prompt service and the price was reasonable. Highly recommended.

I had a hot water heater issue leaking profusely had my heater changed replaced and other pipe…read moreissues James did a wonderful job I highly recommend excellent work thank you

I will start by saying James Leckonby has no moral integrity. I gave James 2 stars because he does…read moreknow how to put pipes together. However! I would not recommend James for any work beyond simple plumbing. Let me explain. Prior to Christmas, 2024 the water coil in our furnace burst shortly after having the furnace serviced (James did not do the service) , leaving our home without hot water and heat. We started seeking recommendations. An acquaintance of ours said he knew James and gave us James' phone number. I called and spoke with James. James came to our home, assessed the situation, and recommended a combi unit. Combi: meaning a combination of heat and hot water. James said he was familiar with combi's and had installed them for others. James prepared a quote to remove the old furnace and install a replacement. My wife and I thought the quote was too high ($12,000), but we felt having no heat or hot water and the fact that it was Christmas and with the weather below freezing we had no choice but to accept. We were afraid not starting the work immediately would cause our pipes to freeze. We signed the work agreement 12/19/2024. James hired two workers to remove the old furnace. Due to the old furnaces weight (cast iron) they decided to break it apart in the basement. In doing so, they left residue on the floor and the steps leading outside that will not cleanup with regular cleaning products. The floor and steps are now covered with cardboard. James installed the combi unit, but could not get it to run. James spent hour after hour trying to get the combi to fire up. Christmas came and went. We had no hot water or heat since mid -December. Due to the cold we were forced to purchase portable heaters to keep the pipes from freezing. On 12/27/24 we called National Grid and asked if they would check their gas feed. A service tech came and verified National Grids gas line was okay. The tech then asked James to check the gas valve in the basement that James installed. When James disconnected the gas line we found the valve was clogged with pipe dope. After removing the pipe dope and reassembling the gas line the combi was able to fire up. Forward , to spring 2025. The combi unit started to get occasional combustion errors. At the time National Grid had been working on the gas lines in the neighborhood. For that reason we considered their gas line work was causing air in the lines, thus the combustion errors. After National Grid completed the gas line work in September the occasional combustion errors continued. It was early October 1 when I contacted James Leckonby to let him know that the the combi was getting occasional combustion 003 errors. I told James they were occasional and we were able to reset the error code when necessary. I said he didn't have to rush over, but that I would like him to check it out in the next few weeks. We had an agreement. On October 16 I called James to let him know that the combi was getting 003 errors constantly and that we had no heat. James became a no show. He would make up excuses why he wasn't available. One time (October 30) telling me , "You"re not my only customer". Finally November 3 James shows up after 8:00p.m. The same time when the combi manufacturers Help Center closed for the day. It was quite obvious James had no idea how to trouble shoot or program the combi. At one point he disconnected a part without first shutting the water off and draining the unit, which resulted in water gushing all over. Well! That night was a bust, but James promised to return early the next day so he would be able to use the manufacturers Help Center. We had previously informed James that my wife had emergency surgery the week before and that I was going to have hip replacement surgery November 7. Therefore, we would not be able to continue to run down the basement to reset the combi. Here we are. As of this writing November 28, James has not returned, has not called and has not responded to text messages.

Will not return calls. Equipment has not has not worked properly since it was installed. I am so…read moredisappointed. The water has stained my sink & shower with what looks like rust. I have to replace. Be very careful when dealing with this company.

From the owner: Living Water Service is proud to be the premier water treatment service in Saratoga Springs,…read moreClifton Park, Glens Falls, and the greater Capital District! It is our mission to safely provide the residents of the capital district with clean & healthy water for daily use in your home. Our state of the art water treatment services and products ensure that your water system is completely free of all harmful contaminants and removes any other factors that could have a negative impact on your health! Have you noticed the smell of sulfur in your water? Perhaps your sinks and appliances are beginning to show staining. Are you concerned the water you are drinking has a direct effect on your health? Has someone told you that you have 'hardness' in your water? Do you need answers concerning the one resource your life can not do without? Millions of Americans seek answers about the water you nourish yourself with each and every day, and we can help. Call us today for a FREE Water Analysis!

I called with an issue before they opened and got the answering service. They called me back…read morewithin 10 mins and were at my house and had the fix done within 3 hours. Nice guys. Good work. And fast. What else can you ask for?

Can't say enough. Great work. Fixed work done by another company…read more Courteous, honest, prompt. Definitely recommend,