Mark does great work, is fairly priced, and very professional. Highly recommend! His final invoice…read morewas actually less than the estimate...when does that ever happen?

They were great, friendly, and reasonably priced. Mark and his family got the job done!read more

Our well wasn't working very well. Turns out the excavation that would have been required to find…read morea leak in an underground pipe would have been exorbitant. Ian had a great workaround that saved us a BUNDLE and now we have a gushing clear well! Thank you and well done! Great value.

Came to do an emergency repair on a Saturday evening. Helpful over the phone, came when he said he…read morewould, fixed the problem, and was very knowledgeable. Hope we don't need him again, but would call him if we have any other issues with our well!

I called on a Sunday, as the heat had gone out Saturday. Within 30 minutes I had a return call…read morefrom a technician (Jordy?) who said he'd be right over. He was here in about 70 minutes (fair enough, I live ~30 minutes east.) He was polite, efficient, corrected the problem, and gave me sound advice. Despite the several negative Yelp reviews (I called Long because the Google reviews were mostly positive, and because they are specialists in the Heat/air system we have.) I am quite glad I was able to see past the many negative reviews (though, knock on word, my furnace didn't require a significant repair.) The person who initially took my call, also, was very polite and professional. Btw, the charge per hour on a Sunday, was $225. I am not made of money, but I thought that was quite fair (have you ever called a plumber on a Sunday?) I am likely to become a regular Long Energy customer.

After being a customer for 15 years and spending over $14,000 on a new natural gas boiler and hot…read morewater tank at one of my properties they refused to service my boiler during the below zero weather in 2026 for at least one week. The reason was they must take care of their oil and propane customers first because they make recurring money on them . The lady in the service department was also nasty. At the risk of my system freezing I found a local one man company to fix it right away. (stay away from Long Energy) Just look at the other BAD reviews

My old main water line cracked and 60' had to be replaced. I called his office at 7:00am when I…read morenoticed a small geyser in my front lawn. The Town came and shut the water off at the curb about 15 minutes later. Joel and Jeff answered my call at around 7:30am and said they would get to my house by noon. Over the phone he ballparked the job cost and was at my house working at around 11:00am. He either owns or has access to all manner of specialized equipment including several backhoes, valves, couplers and copper piping...etc. 2:30pm, water on, under estimate by around $250.00. Told me "we" were lucky that he could "pull" the new copper pipe without digging up my whole lawn. Serious expert in residential underground plumbing issues and a real decent team of guys to work with. The best.

I was having a backup issue at my home and everyone recommended Vadney's. I called, gave my…read moreinformation and he came over an hour before expected. Called me ahead of time to let me know. Much appreciated during an emergency! They did what they could from the outside, told me what the problem was and that I would need someone else, unfortunately. They did buy me time. Knowledgeable, friendly, thorough, patient with explaining the real problem so I wouldn't get ripped off. Would highly recommend them and will use them in the future for all my septic services. Also very reasonable rates.

I've used these folks for years for my heating and hot water plumbing needs. They are responsive,…read moreknowledgeable, show up on time and do good work for a fair price. I highly recommend them.

The CEO of the company, Heather, in a conversation we were having today to work out my plan to pay…read morethem, cursed at me. Yesterday she accused me of not returning her phone calls. Meanwhile I have not received any voice messages from her. She also threatened to take legal action. I don't care how good your technicians are. One bad egg makes it all turn rotten.

I hired Catamount to do an extensive mold remediation project in the basement of a house that had…read morebeen closed up for 10 years. Everything had to be removed - ceilings, walls, flooring - down to the studs and then treated with special products. The entire team was outstanding. Always punctual for all meetings and prompt at getting work done on the promised timeline

Don't waste your time calling these people. They don't answer the phone and don't return calls (I…read moreleft a msg with their answering service at least a month ago). I've heard that they only want to do huge, lucrative jobs where they'll be paid by insurance, which would not be the case for me.

We bought an older Berkshire DIY house and needed to install a furnace return and reconfigured…read moresupply register boot. Pittsfield Pipers did a meticulous survey of the area and prepared a proposal within hours. The next day, their crew arrived at 7 and completed the work by 12:30. From start to finish, the whole project took about a day and a half. Their workmanship is topnotch and we're delighted to have found them after searching for months for a company that does this kind of metal fabrication work.

Pittsfield Pipers are professional and do quality work! Within 24 hours I had somebody at my home…read more Jeremy was knowledgeable and answered questions and concerns. Very personable just like Dave who does my yearly maintenance on my system. Their service person Joyce was very helpful as well. They're reasonable and give a discount to seniors. You can't ask more than that. Donna Pivero

On the Saturday evening of a Memorial Day weekend to find someone who will even come out to inspect…read moreyour water problem, much less fix it is a small miracle. Jeff himself came over to our home within 45 minutes of contacting me, and the issue was taken care of that same evening. I am very grateful to Jeff for his responsiveness and his professionalism in dealing with customers. He has done work for me in the past, setting a point and putting in a well for my sister and I will always recommend him in the future.

I have used Smith Well Drilling's services on numerous occasions for well repair, pump…read moreinstallation, water treatment solutions (hard water & sulfur), and even restoring an old hand pump for a cistern. The Smith guys are always professional and courteous. While I have never had them actually install a well, I would certainly highly recommend them for everything else!