They are so lost with everything, had to call many times to see if my medication was ready, she…read moresaid in a few mi, nothing happened. It was a transfer from a different area and she was lost. I get there the next day and they want to charge me. She said my insurance has expired, to call medicare. Its the same card ive used at many CVS. In fact just picked up from them 3 weeks ago. Everyone is so lost, especially the young women. Very dissapointed

Let's be honest, this one's in a busy area. The Old Keene Mill, Burke Center and Fairfax County…read moreParkway cab be a cluster. Please do be mindful of non drivers. This dilapidated and old shopping center, and how you drive it, needs to be updated asap. Am I glad it's here? Yes as an urgent care I visit is just down the street. I like this convenience, especially if not feeling great. A really nice pharmacy team at this store. The other employees seem friendly, but my best guess is they are understaffed. Self checkouts have helped. The option of not printing out million mile long receipts was a smart decision. I also like that this and all CVS's, stopped selling tobacco products. That goes with healthy decisions. This one is well stocked, and clean along with being organized.

The CVS needs a lot of work. Better trained staff that know how to update and submit prescriptions…read moreto insurance. Staff members lie about insurance being input. And staff that actually call you back when looking into things. Denise was given my insurance information on 6/17 and still hasn't called back. I think you need to get rid of the young ones that aren't properly trained. Or take them somewhere to be properly trained

This is the worst CVS ever. Constantly understaffed, and the staff who are working are for the…read moremost part not competent. Both the front registers and the pharmacy are chronically short staffed with long lines. Waited in line for almost a half hour today (on a Monday morning!) at the pharmacy to pick up a prescription. The one clerk in the pharmacy had difficulty communicating with every customer in the long line in front of me. When I finally reached the register, she could not spell my name correctly despite asking at least three times for me to spell it for her. She should clearly not be in a job where she has to interact with the public efficiently. Have gone to this location for years because of the close proximity to my home. Today, however, was the final straw. I'll be moving my prescriptions elsewhere.

The Walgreens app and the service are not connected. Further- the attendee was virtually gloating…read morewhen they said insurance hadn't processed it yet. I said that I get medicine fill there all the time- surely you know I'm covered (just picked up medicine there days ago). Lady said , so reee.

How is it that I put a rx in on Thursday morning, the automated system tells me it'll be ready to…read morepick up on Saturday at 11, and then it's "not ready" on late Tuesday afternoon? And while I'm standing in line, I get a text that it's not ready, days after it should be. And I waited in line for a while just to confirm. Walgreens in general are such a waste of space.

Finally those mile long receipts paid off. I'm happy to get $5 Harry Razors! That bit of savings…read moredoes help, as got to be well groomed. Also I'd like to thank the company, for getting rid of the tobacco products. That was a gutsy yet correct decision. CVS is about health, nutrition, and a pharmacy. The staff at this one are great, as the past week my son needed prescriptions. Done quick and had them in no time! My biggest issue with CVS is their prices. They tend to, at least in my opinion, be more than Walgreens and other competitors. Dollars and change matters these days, as we all are dealing with inflation and other costs. I do think this is a very nicely kept up location. Lines aren't a problem, and they are well stocked. If you're in the area this works for the basics.

On 8/22/25 while picking up my prescription at CVS Pharmacy on 8/22/25 (Store ID: 1378). As I was…read morestanding in line I observed the cashier, Brandon (# 2590721) be friendly and greet the two white customers in line in front of me and the one behind me with with "Good Afternoon" and "How is your day going". When it was my turn to be waited on instead of greeting me he coldly said "Last Name", FN, DOB. Each time I started answering he rudely cut me off and the 3rd time he cut me off to assist a white customer who walked up to ask him a question. I asked to speak to the pharmacist so that I could inform her of my experience in how Brandon treated me compared to how the white patrons. The pharmacist is Yiftusira Wondimu who reluctantly walked over to me and when I began sharing my experiences with her she rudely cut me off and told me "you cannot say that because I know Brandon and he is not like that." I felt disrespected, discriminated against, and disregarded by both of them.

The staff were very kind and helpful. There's plenty of CVS in the area, but I will be coming back…read moreto this one.

not sure of the employee but she followed me around and did not let me shop on my own. she kept…read moreexplaining deals to me as if i cant read them right infront of me on the shelves. there were PLENTY of other customers in the store and once she saw me she did a double take and followed me around. absolutely inappropriate.

The pharmacy consultation area is helpful. And they guided me to exactly what I needed. Great…read morecustomer service.

There is always a long line for the pharmacy. No matter the day or time of day. Just one cashier…read morewho has to search for every prescription. So disorganized.

Stopped in to pick up a couple of red potatoes and a couple of white potatoes. They don't sell…read morethem. Only giant bags of potato's and none by the pound. Needed a head of cabbage and they only had small softball size heads that were brown and dirty. I asked it they had any fresh cabbage and the produce guy went to the back and brought out a head of Napa cabbage. Not what I needed. Skipped all the rest of the produce on my list. Went to meat dept to pick up a whole ham. They had none. Wanted a nice rib roast. They had none. This store is a glorified 7-11. Poor produce and the tiniest beef selection anywhere (unless you want beef processed somewhere else and sealed in plastic that looks industrial! Wegmans here I come!!

This is a fairly small low-rent store (basically a marginal Food Lion - they are commonly owned) in…read morea fairly marginal suburb of Burke. Like other big chains if you navigate the app for digital coupons and buy 5 items when you need 1, you can get a decent price. Sadly, the Walmart across the street is a "Unsuperstore," so you won't get good produce either place. Most annoyingly, trying to get past the group raising money outside is an effort, but then you'll be asked at self-checkout and maybe even confronted by an employee to give to a charity you may, or may not, have heard of. We give to charity, we don't come to the grocery store to do it. If Giant wants to give to charity, they area multibillion dollar company. If you can manage the drive to Harris Teeter, you'll regain some humanity.

I had a wonderful experience recently at the pharmacy getting a new prescription filled . The staff…read morewas professional, honest, and took the time to answer questions that I had. The process was quick, easy, and completely stress-free. I appreciated how transparent they were with pricing as my insurance did not cover it. I would highly recommend them to anyone looking for a new pharmacy in Fairfax.

Had me wait at least 15 minutes to get a passport picture taken just to find out that the person…read morethat takes the photos is busy and told me to come back another day, definitely won't go there anymore

I don't know why they get such a bad rap here…read more I have only ever had positive experiences at this location, whether I am shopping for snacks or goodies, beauty or health products, getting pics made, using the pharmacy, shopping for seasonal items, or grabbing a quick item for home at odd hours. It has always been simple and easy, and the staff has always been helpful. The store is clean, tidy, and well-stocked, and they often have sales on several items. They have a Minute Clinic and a Pharmacy, and the store is open 24 hours, so what's not to love?! Review posted on 6/626

This is my go-to pharmacy because it has a drive-thru in the back of the building, and it is open…read more24 hours 7 days a week. The drive-thru is open 24/7 as well. Download the CVS app to make getting your prescriptions faster. Also, sign up for their Rewards program because you can get $2-10 coupons off anything sometimes and even more coupons or rewards on specific products. I get free stuff here all the time. For every 4 prescriptions you fill at any CVS location, you receive a $2 coupon off anything. They also have really good sales sometimes where you can get $10-20 off a total purchase, so combined with my other rewards, I pay like $1-2 per product and save at least 90%! Their after holidays sales are usually good for stocking up for the holidays next year. The Minute Clinic Urgent Care center inside is very convenient AND it is the only place where some insurances will cover certain vaccines that must be done at a medical office (not through a pharmacy). This is helpful if your primary care does not carry the vaccine. It took me a while to figure it out after going to several places and talking with the medical insurance. Be sure to make an appointment online ahead of time to reserve your time because they can get pretty busy. You do have to be careful about parking there because it gets pretty full and the spaces are tight. I have witnessed many car accidents and hit-and-run accidents where someone backed into another car with or without realizing it. Park on the side where there are no cars behind you.