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    Safeway Pharmacy

    3.0 (3 reviews)
    Open • 9:00 am - 5:00 pm

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    2 years ago

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    6 years ago

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    16 years ago

    Wow, they've messed up multiple prescriptions multiple times, I'm switching pharmacies.

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    CVS Pharmacy

    CVS Pharmacy

    1.7(111 reviews)
    5.1 mi
    •$$

    CVS should be ashamed at the incompetence of the cashiers working this afternoon. They did know how…read moreto accept my "CVS" gift cards and I did call in to make sure they were valid. Then I paid cash and she could not provide me a receipt, but I am very surprised she could make change. After I got home I checked my email, since I always get it emailed, and this transaction did not show up on my account. I am beginning to understand why some business are not accepting cash. I guess my cashier decided to award herself a very nice tip!!!!!!

    *** Incompetence and Rudeness at Its Worst ***…read more I had an urgent prescription to fill and called ahead to ensure all four medications were phoned in. Upon arriving at the CVS on Old Georgetown Road in Bethesda, I clearly stated the names of all four prescriptions to the pharmacy tech, who told me to wait 20 minutes and that I'd receive a text when they were ready. When I returned exactly 20 minutes later, they allowed me to bypass the line (which was considerate), but when I checked the bag after paying, I realized they had only filled two out of four prescriptions. Their mistake. I politely asked them to correct their error immediately, as I had already waited, and it was their responsibility to prioritize fixing the issue. Instead of taking accountability, the staff responded with dismissive attitudes, robotic responses, and zero apology, acting as if I was the problem rather than their own incompetence. When I insisted they correct their mistake before assisting new customers, they flat-out refused and told me I'd have to wait another 20 minutes. Why should I be penalized for their failure to do their job correctly the first time? The lack of professionalism, rude and condescending demeanor, and failure to acknowledge their mistake were completely unacceptable. Instead of valuing customers' time and ensuring accuracy, they gaslighted me into feeling like an inconvenience for expecting basic competence. This location is a disaster, and if you have the option, I strongly urge you to avoid it at all costs. This was a time-sensitive situation, and they made it infinitely more stressful with their careless and unprofessional approach. I will never be returning to this CVS, and I highly recommend others take their business elsewhere.

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    Safeway Pharmacy - drugstores - Updated October 2026

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