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    Safeway

    2.6 (7 reviews)
    Closed 9:00 am - 1:00 pm, 1:45 PM - 8:00 PM
    Updated 2 weeks ago

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    Safeway Pharmacy

    Safeway Pharmacy

    2.5(15 reviews)
    1.0 mi

    Terrible; worse than terrible…read more I wish I could go back to CVS, something I thought I would never say. Safeway takes 3 to 4 days to fill a prescription, that is, if they have it in, which they often do not. It is rare that you can get into their website to learn anything and if you try to call them it is even rarer that they pick up the phone. Further, actual pickup is a nightmare. Because I am ill much of the time, my husband has to go for me. Even when we are led to believe that a prescription is ready, invariably it is not and we are told to step aside and wait, sometime as much as over a half an hour. Other times, he has been sent away to come back and told upon returning that you are out of the medication. That is insane. And sometimes, as happened two weekends ago, they cannot even fulfill a commitment they give him right there at the counter. He was told Friday morning, that the prescription would be ready late that afternoon; he told them that he may not be able to make it back at the end of the day and asked if he could pick up the prescription the next morning, Saturday. The person at the counter said yes. So, he arrived at around 11:15 on Saturday morning and they told him it was not ready and told my husband to come back later. That is outrageous and insulting. The only reason I give them 2 stars rather than 1 is because they are usually nice when you go in. They claim to be understaffed, so I do not want to put any blame on the employees, but I wish so much that my health plan gave me an alternative that didn't cost me a fortune to switch to.

    This has to be the WORST pharmacy I have ever used. They are always out of often common…read moremedications. They do not adhere to their posted opening hours, the staff is often truculent and excruciatingly slow. I could go on and on. I don't know who trained the staff on customer service, but it is certainly lacking. There is a Safeway app, but the staff says "we have nothing to do with it." So, why have it. We get text messages that say our medications are ready, only to wait up to 45 minutes to hear that they are not done and "don't pay attention to those messages." I miss Khang at Rite-Aid. He was the BEST!

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    Safeway - pharmacy - Updated May 2026

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