Worst, dirtiest, most understaffed and disorganized Walgreens branch I've ever seen in my life…read more Prescriptions never ready by when they say, it takes hours for them to pick up the phone, and the line for the pharmacy is always taking up most of the whole store. I cannot recommend avoiding this place more!

Honestly every time I come to this location I am always greeted upon entry, and assisted with…read morewhatever it is I'm looking for at the time. There was one specific time I came in and a lady named BRANDY helped me out and also updated my Walgreens account which had been on my to do list for the longest. She really saved me money by doing that, I am so grateful. Keep up the great work this location is doing a great job!

I wanted to say how impressed I was with the help of salesperson Sean today!!! When I rang the bell…read more for customer help at the Allergy cabinet, he was there in a split second to open the cabinet, then when I walked up to the front of the store to pay, he magically appeared again to ring me up. He is friendly, fast, and quick on his feet. A great worker.

Trying to call the pharmacy... can't speak to a person. It's all "virtual assistant" and super…read morefrustrating. Even when I got to a human at the store they could not transfer me to the pharmacy. This was urgent and I am not close enough to just go in to speak to the pharmacist. This just doesn't seem right. ZERO STARS for customer service!!!!

Walgreens Photo Department is super busy thanks to their great coupons for holiday photo cards and…read moreassorted gifts. Bring your phone with you so you can amuse yourself while you patiently wait your turn to be served or use the delivery option for a nominal fee and skip the line altogether. The benefit of going in person is you can pick up hygeine needs, sundries and such to save yourself a trip after the holidays. We are all pressed for time. All of us. No one is more important than anyone else so do what you need to do to remain patient and pleasant to the staff who are working hard to help everyone. A little patience and grace is all you need to get your photo personalized cards or gifts at a great price from your local Walgreens. Happy Holidays

Love the place great prices great workers. It would be great if they stocked up on football cards…read morethough

I was so impressed with the pharmacy staff who went out of their way to help me find an OTC product…read moreafter filling my RX. They have a very hard job and they were very kind and patient - I moved over from Rite Aide and could not be happier -

Good luck getting ANYONE on the phone at this establishment. They have an enormously frustrating AI…read morephone attendant that, after about 4 mins of incredible incompetence, finally connects you to a pharmacy Voice Mail that apparently is not monitored. They do not call back in a timely fashion. If you have emergent prescriptions, DO NOT SEND THEM HERE. So I advise you to do one of two things: 1.) Don't send your prescription to this pharmacy. 2.) Drive over there, wait in incredibly long lines, and experience the same frustration in person. I highly recommend the Walgreens Pharmacy in San Rafael instead. The pharmacists are available via phone and the line is always small or reasonable. Once again that's the Walgreens on 830 3rd St. in San Rafael.

I love the cashiers but I have not had experience at the pharmacy. As far as their stock goes I'm…read morenot sure what's going on but they are empty they don't have much I thought the store was closing so I have a mixed review when it comes to this store..

One cashier and having a hard time with clients they need more help in the pharmacy everybody's…read morewaiting in line and there's a new girl behind I need more help this really sucks with elderly people starting in line and not enough chairs

When I go out of my way to go to the "Safeway Pharmacy" on las Gallinas Rd. there is a whole…read moreshopping center there plus a Safeway, to shop in. They carry good grass fed and finished beef, ( the way you can tell is by the coloring, purple and the leanest meat you can get). There is a technique in cooking grass fed meat look on YouTube! Anyway, Charley, is my favorite pharmacist because he is a gentleman and he is straight with you about your medication if they have it or not, or if they have to order it and how long it might take! I like that because it gives me options about maybe trying another pharmacy if I have to wait a long time! A lot of pharmacists are not so straight with customers and it can screw up their medication plans for the month, especially if you need a ride to the pharmacy! Try Safeway pharmacy if you are having a rough time in lower Marin. They also have a Quest, blood draw lab right in the grocery by the pharmacy! It's great!

When you can get a hold of the pharmacy they are great however they rarely answer the phones and…read moretheir mailbox has been full for months. Almost impossible to get a hold of them over the phone

Local neighborhood independent pharmacies are the best and Central Pharmacy is certainly one is…read morenoteworthy! The pharmacists and staff take the time and effort to greet you and get to know you. You cannot get that level of service at corporate big box pharmacies. They communicate always and make sure you get your needed medications. Central Pharmacy is simply exceptional!

Central pharmacy just caused me a major inconvenience im handicapped and live in Richmond ca. rite…read moredown the street from the pharmacy but my doctor is in Oakland. once a month I get on Bart and go to my appointment in Oakland from Richmond wich also cost me money so since I wouldn't have to go back and forth to Oakland to pick up my medication my doctor had it sent to central but all of a sudden I get a pharmacist that think she knows better than my doctor and tells me I don't need my medication mind you she doesn't know me from a can of paint doesn't know my medical history or anything about me but decides she wants to go on a power trip and has my meds sent all the way back to highland if this isn't illegal it should be a pharmacist over riding a doctor's prescription for nothing more than a power grab. what gives central pharmacy the rite to play with people's medication and people's lives this is unbelievable that they have these type of people working for them if you want to be a doctor go back to school but as long as your just working in the pharmacy then do the job your hired to do and that job is not to power trip on patients that need there meds now I have to figure out how im going to get all the way back to Oakland to grab my meds they could have just gave me up the street

The Rite Aid in Novato closed, and they illegally transferred my information to a competitor…read moreinstead of offering me a choice. I've reached out to them and got no response, so I'm the past three weeks I've been telling my doctors to use this pharmacy for me. It's a little out of the way, but they have a drive thru for customers who use pay and go!! So far, the customer service has been superior to the former pharmacy I'd used. Today, I called about prescriptions I'd called in and Natalie answered, she was so kind after listening to my complaining about how my prescriptions and information were transferred to a company without my consent. Her response was so incredibly professional, this is something that is rare today. Kudos to Natalie!!! I'm looking forward to a continued relationship with Rite Aid Pharmacy.

It is one error after another with the Northgate Rite Aid Pharmacy. And also there is the bad…read morecustomer service. And Natalie the pharmacist who may be the pharmacy manager provides bad customer service and is not a competent pharmacist. Some of the Rite Aid Stores are going out of business. And if this store remains, they should bring in good employees from their other Rite Aids and get rid of Natalie and bad employees at Northgate Pharmacy. Some, but not all of the pharmacy techs and clerks are incompetent and provide bad customer service.

I try to go early morning due to parking and traffic. 90% of the time they have what I am looking…read morefor. Staff is friendly

Omg! I can't believe this just happened me! I haven't been treated like this from another human in…read morea long time. I raced from work in San Jose to pic up my prescription in time and I got to the counter that was open, it was 7:01 and the female pharmacist made the the other worker close the gate door down right in front of my fACE when I was begging for them to let me just pick it up. It was SO in my face rude that I was in tears. ZERO kindness which I haven't experienced so in my face!! This happened Thursday night 4/23..... horrible rude female pharmacist who needs to learn kindness!

good products, very good service!! i am disabled and they had what i needed!…read more in san rafael, easy to get to from most places in marin.

Very smooth phone transaction. No problems and product I…read morebought was exactly as described and needed! Will definitely do business again when needed!