I have had worse customer service here than I have anywhere else. I was shopping at Safeway yesterday and left my headphones at a register. I called the next day to ask if they had any headphones at the lost and found and they confirmed they had my Bose headphones. I come in around 9 pm asking for it and the guy working at the self checkout tells me they don't have it. He 'calls' his manager and his manager also says there were no headphones. I tried explaining that I called earlier, however he refused to check and kept telling me to just write my phone number down. After having to insist having the manager come over, I was met with a lot of bad attitude. He stated they didn't have it, and after having him go back and check for my headphones TWICE, he suddenly "found" them and handed it to me. Genuinely no clue what is going on with the employees who work there at night. Both the manager (Mike) and cashier (glasses, tall, brown hair) were absolutely terrible to interact with. read more

I have shopped at Safeways in other cities for decades. Golden, what's up? Produce:0 Literally moldy. The manager told me to let the produce guy know, but this is beyond a one-time event. It is a pattern. Pharmacy:5 Checkout: mixed. The nosey person is overly "friendly" but is trying. She seems lonely and may not be coachable. Overall service: 3 Some of the managers seem to try, but they need some corporate support around service and produce. I'll go there for the pharmacy and be sure to check expiration dates for groceries. I'll be going to King Soopers and Natural Grocers for produce. read more

Karen from the flower department was so kind and helpful, she's honestly such a beautiful soul and made my day so much brighter.

Wow. This store seems to always be on the brink of disaster. It's hard to understand how it stays in business in such a fantastic neighborhood. Tonight the woman manager physically turned her back on me when I went to ask about the location of something. So I walked over to the next employee who seemed to be doing nothing, and I as I approached him, the same manager interrupted me to give him an on the spot correction. It embarrassed both her employee and me. And I still couldn't find what I was looking for. Maybe.... Take your employee to an office to correct him. Or at the very least make sure the customer's needs are addressed first. Weird. The younger employees at this store seem wonderful and helpful. The older ones (including management) could use a little adjustment. read more

Better from when I wrote my last review years ago. I'd give them 5 stars but what really docks two stars is their Starbucks. Ok I get it working sucks. Boo hoo it's called a job not a free money handout. The Safeway Starbucks girl was a nightmare. (long curly hair and loooong eyelashes, very young) I asked Safeway staff to call someone to the Starbucks counter over and over. Another woman in line also had to beg Safeway workers to get someone at the counter. Line was standing there for about ten min waiting. I used the Safeway Starbucks app for the $2 grande drink, clipped that deal. This girl finally came and was such a jerk. Her attitude was fire-worthy. She was insanely rude. Then on top of that the mocha frapp was a joke. It was basically milk blended with ice. No chocolate. No sweetness. Are you kidding me? Learn how to do your job even with a fake smile. The rest of us do. I'm starting to avoid cashiers or workers under age 25 because their work ethic (mostly not always) is disgusting. Safeway looks bad with workers like her. I fixed my frapp at home so I saved the drink but shouldn't need to fix a drink that's worth $6. Do better. This is why people are sick of tipping. Tip for what? Blended milk? read more

SECOND EDIT: Just found that the yogurt we bought from here expired February 4. YOGURT! This isn't a stale box of crackers, its a dairy product that will make someone sick. Thank god we knew to double check now after the wellness drink before she tasted whatever rotten yogurt tastes like. Does this place even have a management? I'm amazed this store is in business because its just a sick operation running here EDIT: one star now because this morning I realized last night I drank a wellness drink that expired MARCH 21. I bought it yesterday, 4/29. No wonder I felt bad last night. Should not have to inspect every item to make sure it's not expired - especially by over a month. King soopers only from now on Original review: It's a pretty weird place. I just moved to town, so my partner and I did our first grocery run in town at the King Soopers after reading the reviews about Safeway. But then we decided we better give Safeway a shot because people are usually harsh towards Safeways. I don't know, it's like a time warp in there. I've been to a lot of Safeways around the country and they're usually in better shape. This one is just in disarray. I included two photos which feature some areas in need of attention. Lots of things were stocked in a way that was like someone rummaged through everything and didn't reset it. I know I know what a privilege to expect a neat shelf right? So three stars because I didn't feel unsafe just suspicious. Also the cashier had an impressive amount of aggression scanning our food (though verbally very friendly) which was interesting. I don't think I'll be back but best of luck Safeway read more

Safeway - What happened? - Grocery Near Me - Golden, Colorado

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Cashier Sandy was rude and refused to bag my groceries because according to her "she doesn't like police officers" I spoke to the manager Tammy but she seemed to defend Sandy and made excuses. I spoke to the Store manager and it was the same excuses. I was told not to come into the store with my duty weapon because guns aren't allowed in Safeway regardless if it's a duty weapon by another employee read more

Most of the staff are great, had a lot of turnover recently - been disappointed with the change in management. Historically this store has been a great community partner - now store director isn't interested. Disappointing with a store I have shopped at for years. read more

Nice store. Gross bathrooms but I'm sure that's not the staffs fault. Gorgeous location. Clean aisles, nice staff.

Safeway GOLDEN I like, but its more for Hubs liking. When we came to this SAFEWAY, Golden location, the first words that came out from Hubs mouth were, Man, they indeed bring up their game aka, the store was indeed kept clean. I guess the last time we ever came to any SAFEWAY store was like way back in 2005. That was many moons/years ago. Since I am unfamiliar with this SAFEWAY, this was what I could recall. On the very RIGHT wing of this store, is where you can find the BREADs, DONUTS department. There is also a STARBUCKS inside this Safeway. On the LEFT Wing of this store, is where you can find the FRUITS and COLD stuffs, like SEAFOOD, MEATS what nots. The rest I cant really recall coz we were in a hurry to get back home. The layout of this SAFEWAY, is slightly "confusing" to me but oh well. Boy indeed we are glad, to be in this SAFEWAY in case we need stuffs normally grocery items or snacks that we cant get @ King Soopers etc etc. We managed to get what we need for the following morning we need for work etc etc. Our latest venture to this SAFEWAY Golden, was on a Tuesday Evening of March 27th 2012. Time was about 21:05hrs ish. Yes they do have good deals on certain items provided you are a CLUB MEMBER. From our last visit to this SAFEWAY, the Store Manager is Sue Alton. The cashier who handle transaction that evening is Linda. All in all a good experience shopping here. Many more visits to this SAFEWAY, Golden if needed. SAFEWAY GOLDEN LOCATION 1701 Jackson St. Golden, CO 80401 Store Phone: (303) 278-1861 @59/2012 read more

Safeway - SAFEWAY Golden Location, 1701 Jackson St, recent visit March 27th 2012 - Grocery Near Me - Golden, Colorado

I am not a fan of the Safeway/Albertsons stores for several reasons and this location is NOT an exception. I live near this location and recently I was given a $5 gift card so I decided to pick up a few things. Upon entering, I got the sense that the store was dirty, I also sensed an indescribable odor. I couldn't find something I needed and asked the only employee I could find if he could direct me to what I was looking for, he shrugged. I finally found it, after walking up and down the aisles. Furthermore, the produce appeared to be old and expensive. There was only one checkout open so I waited rather than checking myself out. The cashier was not at all welcoming and when she finished, she did not give me my $10 change. When I brought this to her attention, she haphazardly apologized. Unless I'm desperate, I'll never shop here again. read more

I grew up going to a Safeway store, so I know them well. Came here after a tour for some hotel room essentials. Everything was pretty easy to find and even more so customer service was great. The only thing I had an issue with was buying stamps. I did not want to buy the booklet, so I bought them per piece. The staff member was so certain that they would not adhere to the piece of paper. Annoying enough they did and therefore I did not have much adhesive left to get them to stick to my envelope. Other than that, I enjoyed shopping at this store again. read more

This store is just sad. I was at this store just after 9pm this evening. This was my first time there in well over three years, I nornally go to a store much closer to my house. I was passing by and knew they were having a good sale on eggs so I stopped in to get them. I walked in and immediately thought 'wow this place is dirty and makes the K Mart in Arvada that closed last year look nice.' I went over to the eggs and was looking for the ones that were on special, an online coupon I had to look for so I was standing there awhile. There was one employee sweeping (shockingly) and he didn't ask if I needed help. He either was talking on a Bluetooth or to himself, I wasn't sure which one but he was talking to someone and no one else was around. The cashier had zero personality, she didn't even bother trying to smile. She was too busy talking to the self checkout cashier even though I attepmted to be friendly and ask what she did for the 4th. The bagger, I guess is what this man was that actually did nothing, was standing at the end of the register next to the one I was at. He was hacking (not coughing, there is a BIG difference) he looked like he has not showed this year and smelled like it as well. If I lived by this store, I would drive the few blocks over to King Soopers or Vitamin Cottage...anywhere else! read more

Violet is always so helpful and positive . My entire extended family and I spend thousands of dollars here a month all because of violet and her helpfulness and positive attitude. She is a wonderful employee that deserves a ton of credit ! Thanks Safeway and violet! read more

Service here is consistently frustrating. Check out cashiers are nosy or inappropriate, giving unsolicited advice about how to raise my kids or her political views. The front end manager took away and held all of my groceries (like a self proclaimed law enforcement officer) until I showed ID (I'm 42) to prove I'm 18 to buy children's cold medicine and then wouldn't give me my receipt. No professionalism here at all. Not shopping here any more after 7 frustrating years of bad service (for both my husband and I) even though it's close to my house. Their pharmacy staff are awesome, and I held on this long because of them, but I honestly can't take it anymore. I'm done. read more

Ehh ok could be better could be worse so so. What can you say. With out passing someone off.

The "special" guy that works there is one of the rudest and most incompetent workers I have ever encountered. I avoid him like plague. The only reason I shop here is because it's always empty. read more

None of the staff are wearing masks or gloves. I will take my business to Sprouts where they care about the safety of their customers.

Literally the past 5 times I've shopped here my produce has had mold on it. I will no longer be shopping here.

All the staff at the Golden Safeway: the pharmacists and pharmacy technicians, workers on the floor, the checkers, and the management are always kind, helpful, and knowledgeable. read more

I love this Safeway. The staff is so sweet, wry social and it is usually never crowded. Thanks for being there while we can all be home!

The Starbucks kiosk at this location is awesome. Kaylene is friendly, upbeat, a personal touch for this Safeway whenever I have visited.

We love the store. We recently moved to Golden and have been so appreciative of everyone's kindness. All of the store staff are very thoughtful, kind, and helpful. We also very much appreciate the pharmacy - they always get our medication is correct, our timely, and very quick. Thank you Golden Safeway for being a great asset to this community. read more

Safeway normally isn't my primary stop-n-shop, but they do carry one heck of a good supplement of very delicious lunch sandwiches. We bought them in bulk and couldn't be happier. No one could keep their hands off of these bad boys read more

Safeway - No one could resist sandwiches from Safeway - Grocery Near Me - Golden, Colorado

Safeway pharmacy is the worst I've ever been to. They've never got my prescriptions done correctly nor on time. If you call in advance to make sure the prescriptions are there they act like you are an inconvenience to them. They don't answer the phone in a timely manner or else put you on hold and disconnect you. They always have an excuse as to why they screwed up your prescriptions. read more

There's a hidden Starbucks in here! Easy walk from campus :). There's not much to say about this place. It's a grocery store after all. They have all the basics like fresh fruit and veggies, frozen food, baking supplies, cooking supplies, a deli, etc. I've noticed their meat is a little pricier than King Soopers, but it's conveniently close to campus. read more

I never thought I'd review a grocery store, but... I hate this store. After years of continually being annoyed every single time I go here, I'm finally throwing in the towel. Here is a short list of things that have made my experiences less than: Poor selection Shabby fruit and veggies (brown and wilting) Long lines No checkout clerks, self scan only No clerk at self checkout (good luck getting approval for that coupon) Higher prices than competition Awful selection Deli closing early Not open 24hrs Shitty selection (really trying to send this point home) Despite this store being the closest to our home, my shopping experience is consistently, over years of shopping, much more satisfying and more cost effective at King Soopers. I hate Safeway! read more

This place has a pharmacy so that worked out great for us. Not a far walk from downtown Golden either.

Tracy at Starbucks was very kind and had a great attitude the whole time I was there. Thanks!

This is my neighborhood grocery store and I love it. The manager, Terry, helped me today with a donation of donuts for the national organization for which I volunteer. Thank you, Terry, and all the staff who are so familiar to me! read more

This is the only major grocery store in Golden proper, but I would advice everyone to avoid it as much as possible. This is a smaller store than most Safeway's, and their selection suffers accordingly. They're prices, while being comparable to other Safeway stores, are higher than King-Soopers/Walmart. However, all of that pails in comparison to my biggest complaint... No matter what time of the day is, the wait for the checkout lines will always exceed 10-15 minutes. They only have a maximum of 3 lines open at any given time and their personnel are some of the slowest I have ever seen. They will take time to personally go get forms/applications for customers, while they have a massive line waiting. Since this store doesn't have any self-checkout lines, there are no way to go quickly by yourself and therefore bypass the frustratingly slow checkers. As a result, I recommend that people only go to Safeway for quick purchases and save your massive trips for a more efficient and better stocked store. read more

This place never has anything in stock... In produce you'll find empty shelves all the time. Way too expensive also for things you're forced to buy since they're out of stock of the items you want . read more

Due to the proximity to my home, I wish this Safeway was better. They seem to be running on a shoestring budget, there are too few employees staffing the store at all times. I frequently find products that are expired (cheese last time, eggs today, etc.). The checkout lines for self-serve and full-serve are backed up and slow unless the store is empty. On another note, the store is never fully stocked. Usually it seems like it was picked over before a hurricane. I expect to find only 60-70% of the items I am searching for. Over the 5 years I've lived here, this store has continued to go down hill. Whether it is poor management or they have just given up, it is a guaranteed disgusting and frustrating experience every time. Do yourself a huge favor. Take an extra minute and go up the road to King Soopers, much better experience. read more

Standard grocery store. Just what you need to get all the things you need. Clean neat and efficient.

I love this store. Everyone is so nice. Tom and Russ in produce are always very friendly and always willing to help others. They are always working hard. Their department always looks very nice. Pam in the floral department, is so nice and the flowers are beautiful. She is also so friendly and helpful too. I bought some flowers there and they were still so very nice 2 weeks later. Please know it is a pleasure to shop there. read more

Cart was broken. Quite a few products missing SKU number and would not scan and delayed check-out. Checkout card machine would not accept my PIN number for my debit card. All around frustrating experience. read more

who manages this store? IT'S SOO EXPENSIVE! Really organized strange! Deli meats- go check out how dried out they are- piles of shaved drying meats. The produce looks like it's old.... People who work there are nice. read more

Priced higher with less selection than King Sooper, but everyone is so friendly- it's sometimes worth paying more. We love Traci at the Starbucks & always look forward to her smiling face! read more

I have been shopping at Safeway in Golden for over 20 years now. I have seen major changes in that time and a lot of store managers come and go. During the time the store had temporary managers, the store was not running well. Since Terry has taken over as the store manager, I have seen HUGE improvements in both the quality and quantity of food items in the store. She takes pride in how the various department displays look and will jump in to help in any way needed. I appreciate that she makes a point to ask how my day is going and is very friendly. I feel comfortable going to her if I have a question, concern or would like to give praise to her store or her employees. I am very happy now that Terry is running this store and I feel she will make a huge difference to any past issues or complaints customers may have had. One thing I would like to request is a wall or door hook in the restrooms so we can hang up our purse or jackets instead of holding them while doing our thing... :-) Other than that, I am very happy that Safeway is my store of choice. read more

They get pretty surly at closing time, don't delay or else you'll get the cold stare-down! This place is pretty stocked, although the cheddar jalepeno bagels are popular and tend to go pretty quick. I'm a fan, but I guess I'm not the only one. The organic aisle could be a little more impressive, but I don't spend too much time there anyway. Also, the veggies are a laid out strangely, some are kept in the fridge and others are kept along the wall - where are the peas? Oh, they're not fresh, they're bagged. As long as someone is there to help me, I'm fine. The lady at Starbucks usually judges me because I like super-sweet drinks, but she's just a little lady looking out for my young arteries. Cute. read more