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    Safeway

    2.9 (163 reviews)
    ModerateGrocery
    Open Open 24 hours

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    Recommended Reviews - Safeway

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    Empty donut case
    Adam V.

    Came here again, just to give it another try a few months later, same issue, there's three people behind the deli area working, and one out in front, and I stood at the sandwich counter for 15 minutes waiting for somebody to help me I called over a couple times, but nobody responded, two other people came to go to the hot food and the sliced meat and they got helped almost immediately. They came at least 10 minutes after I got there, it's just ridiculous. Edit: I also would like to add before I left the store. I attempted to trade in lottery ticket at the service desk, they have a button that you press that radios for somebody to come help you even though you're standing at the front of the store with a bunch of people staring at you from Safeway, I waited there for 10 minutes before giving up and leaving. Safeway service quality has diminished. Seems like nobody cares about the customer being happy anymore in these stores.

    This is what I ordered. Exactly how it is shown.

    This place is still just as horrible as ever. If you want to place a bakery order I suggest going anywhere but here. First of all, you can never find an employee working there. I tried twice then I gave up and went to the Safeway order ahead website where you can place an online order. I chose a seasonal cake, did not customize it whatsoever. Ordered as is two weeks in advance for a baby shower. When my husband got there they gave him the wrong cake. It was Ugly and plain and looked nothing remotely like the photo on the website. I went back to the bakery and asked them to correct the cake and instead got yelled at and argued with by the decorator who is completely unprofessional and has no business working with the public. Endlessly arguing with me saying "how was she supposed to know what the cake looks like with no picture!?" told her over and over this is directly from your website. It is not custom. You should know what cakes Safeway is selling. I even looked at the order form the bakery had and it said exactly what I ordered. Sounds like a training/cake decorator issue not a customer issue. 15 minutes of this back and forth. She was making me late for my own event. Telling me she's busy with customers orders and to come back later. I told her I am not coming back later. I ordered this two weeks ago for a certain date and time for a reason! So unprofessional I had to resort to a day old cake from the display case. It was ugly, dry and an embarrassment. Ultimately, about 15 minutes later, the manager came over to help, but what was done was done. They refunded the price they charged my husband for the original cake, and even that was a screwup because they overcharged my husband to begin with. DO NOT trust this place for any special occasion. The cake was absolutely terrible and nobody ate it and it wound up in the trash. It looks nothing like anything special. It just looked like a basic birthday cake. I am so disappointed and cannot get this day back. They ruined our cake with zero accountability or empathy for doing so.

    Safeway shopping
    Olivia T.

    Full Forest department I love all the flowers here was able to get a nice bouquet of flowers for my mother. This safe Way was pretty organized also had a nice produce section where I was able to get some romaine lettuce and fresh organic basil leaves. I was also able to find my favorite shampoo and conditioner in stock which was nice. I have been a Safeway shopper for many years. Overall it is my go-to grocery shopping store.

    I'm not sure who hired the parking lot maintenance for the Safeway shopping center. Someone should have a talk with them as storing the piles of bagged leaves in the handicapped parking spot is a big time no-no. My apologies to Safeway if they have nothing to do with parking lot maintenance and cleaning.

    Tasted great but not well done
    Emily L.

    This Safeway is right by my house and is my go to spot since it is convenient! I love the butchers in the meat department! I like to experiment in the kitchen and they are a big help! They are willing to help cut anything to the perfect size for me! This is so important because we are a small household and I'm the only one who really eats meat. So I need less. They are also so helpful when I pick up a new cut and need some advice on how to cook it perfectly. I love how the specialty cheese section has grown recently! There is a local highlight which I love! As well as some great new finds! The staff is always so friendly and helpful. I did recently have a bad experience with a custom cake but customer service was amazing with helping to resolve the situation!

    Beautiful rainbow cupcakes!

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    4 months ago

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    5 months ago

    Store of last resort. There are never enough checkers and the ones they have are grumpy. I only use this store if I can use self check.

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    11 months ago

    The employees are very friendly and helpful. It's a nice and clean store. You can find all kinds of goods there.

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    2 years ago

    Clayton safeway is unmatched! They always give incredible service and go above and beyond. Im always so impressed with their staff!

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    4 years ago

    Shoutout to the man who helped me at the boars head deli! He was very kind and helped me out quickly.

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    Page 1 of 5

    Ask the Community - Safeway

    Review Highlights - Safeway

    Mary in the bakery is fantastic and goes above to make sure her customers are happy .

    Mentioned in 4 reviews

    Read more highlights

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    Lucky

    Lucky

    2.9(96 reviews)
    0.7 mi
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    It's the holidays and we needed to buy a few groceries for some home cooking…read more Enter Lucky California! My first time shopping here. It reminded me of our Safeway back home. Upon looking up the background of Lucky California, I found out that it's owned by the Save Mart company. The Save Mart Companies, acquired the Northern California division of Albertsons and revived the Lucky brand. Albertsons Companies own Safeway as well. Who knew?! It's a large grocery store that is well stocked with your general food, drinks, household goods and more. Nicely organized with large aisles to move around with your grocery cart. Well lit and signs guide you to the correct location. We found what we wanted and also noticed that Lucky's is open on Christmas Eve, Christmas Day, New Year's Eve and New Year's Day! Service here was fast and efficient. If you download the Lucky app or have access to its website, you can use the store coupons. https://luckysupermarkets.com

    With Bubly being my sparkling water of choice, I'm always happy when I see it on sale, and Lucky…read moreseems to run those deals more often than other grocery stores. They also have a great selection, including limited edition flavors like the two new ones released to promote the new Super Mario Galaxy movie. We picked up "Cosmic Swirl," which is berry and vanilla, and "Meteor Melon," which is watermelon lime. The flavors were exciting, and the colorful packaging made them even more fun. The staff at this Lucky are also super friendly and helpful, which makes the experience even better.

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    CVS Pharmacy

    CVS Pharmacy

    2.9(41 reviews)
    1.4 mi
    $$

    If you value your time, I would strongly recommend going somewhere else. During my visit, it was…read moreclear that most employees had little idea what was happening, and the manager appeared to be nowhere to be found- reportedly "in the back" the entire time while customers were left waiting. The photo print center was particularly frustrating. I was initially told my prints would be ready in 6-7 minutes. After waiting around the store for about 20 minutes, I finally asked for help and was told there had been an error and it would be another 10 minutes. After waiting again and struggling to get someone's attention, I was then told there was a print queue and that I would have to come back at some unspecified time because no one knew how long it would take. That information would have been perfectly reasonable if it had been communicated at the beginning, instead of after nearly 45 minutes of wasted time. The only person who ultimately provided a clear answer was a kind employee who had literally just clocked in for her shift, which says a lot about the lack of organization beforehand. I rarely go to CVS, and this experience reminded me exactly why. I'll pick up my photos whenever they eventually become available, but I won't be returning. If you're considering using the photo printing services here, be prepared for delays, unclear communication, and a lot of waiting around.

    This is a great location - I can always find what I am looking for and the staff is friendly and…read moresuper helpful. The store is clean and well stocked.

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    Norcal Prime Foods

    Norcal Prime Foods

    3.5(10 reviews)
    0.6 mi
    $$$$

    I love NorCal foods. The quality of their meat is excellent. I've been with them now about 10 years…read more(maybe longer) I started with a house full of people in my home and having a freezer full of good food delivered to my home is a plus. Mitchell and Jennifer are awesome, so caring and helpful. When the freezer went out they replaced the freezer and the food lost.(I had to cook all my meat and freeze it) and they still replaced the food. Mitchell always recommends different meats (stuff I have never eaten) and he has led me wrong yet. I had never eaten hummus or ceviche but he sent me some to try and it was delicious. Jennifer knows my voice when I call and her voice makes me smile. She is always so pleasant to talk to and helpful with any questions or problems we've encountered (which has been very few) My husband has decided to go vegan but I'm sure we will be able to continue with NorCal with their plant based selections.

    Norcal Prime Foods has the most delicious salsa my husband and I have ever tasted! Specifically,…read moretheir Smokey Spicy Chipotle Salsa is utterly perfect. The blend of roasted chipotle peppers, along with delicious fire roasted tomatoes, makes every Mexican food dish taste gourmet, and wonderfully authentic. Unfortunately, this particular salsa is very difficult to find in Sonoma County, in 2021. Whole Foods used to sell Norcal Salsas, but no longer does. Now, Whole Foods only sells the most common and boring salsa brands, as well as their own, new, Americanized flavorless brand. Norcal's Smokey Spicy Chipotle Salsa should be sold at every Northern California grocery store~ The wonderful flavors will enhance every Hispanic style meal one would ever want to serve.

    CVS Pharmacy

    CVS Pharmacy

    2.3(57 reviews)
    0.4 mi
    $$

    This review is for the pharmacy. There was a negligent error made by staff that almost cost me…read more$1200. I had a prescription for a medication refill come through on day 26 of a 28 day supply. I was called that same day on the 30th by pharmacy staff stating my insurance denied the refill because it was "too soon." I had an intuitive feeling this wasn't the case. Insurances don't give refills once your nose is to the grindstone, giving a small window of time to have the pharmacy prepare the order and ensure they have it in stock. I asked for the pharmacy to please run the medication again the following morning. I communicated very clearly that as of Jan 1 my prescription would no longer be covered by my insurance. $1200 is the out of pocket cash price. It was imperative I get my prescription on the 31st. She was aware of this. She said she would leave a note. The morning of the 31st I was out running errands. I decided to go down to the pharmacy in hopes of waiting. I couldn't spend another stressful day wondering what was going on, taking a gamble on getting my medication in time. I knew there was absolutely no way my prescription would be denied one day before it was finished. I'm not ignorant, and this isn't my first time filling this medication. The girl at the counter recognized my name on the prescription, "this is the one where we couldn't fill because it was too early? We have your item here". She tried to run the prescription. Came back with the "they're still telling me it's too soon." After trying to explain to her that this is impossible, showing her on my phone it had been one day short of 4 full weeks since I had gotten it refilled, and again communicated the urgency, I got the spiel that there's nothing they can do to force it through. Brick wall, no checking details, no attempt to problem solve. I suggested I call them, she agreed. I asked for a copy of the insurance rejection paper after she offered. I went outside and called my insurance, I called the number on the paper the pharmacy provided me. My Insurance insured me that they would be happy to refill my item. It was NOT too soon. She said it was specifically missing a code entered into the pharmacy computer from the prescription (provided by the doctor) in order to move forward. She gave me the name of the code rejection. I looked at the paper provided to me from the pharmacy, and very CLEARLY saw it stated the code as the reason for rejection. Nothing about it being too soon. The insurance let me know I was given misinformation, and this code must be entered to get filled. She said if the prescription was missing this code, its the pharmacies duty to call the doctor and get it. How did they not catch this? Aren't they trained to notice these important details? They run people's insurances as part of their basic structural job function! I'm livid! I went back in the pharmacy and got the girls attention who originally helped me. I told her exactly what my insurance said. She knew what code I was talking about. I pointed out on the paper she provided that very CLEARLY says the CODE was the reason for rejection. She prints up the original prescription and starts typing stuff in the computer. Didn't say a word to me, just typed. I asked her directly if the code they needed was on there and was in fact provided by the doctor to begin with. She said yes. Then let me casually know that they can have my prescription ready for me in 10 minutes. Yay me right? I maintained my composure and stayed polite the entire interaction, because my objective was to get my medication. But I did make a comment that thank God I called the insurance myself and done my due diligence, had I waited the time that they told me: ONEC this would've never gotten approved regardless of time and TWO it would've costed me $1200 out of pocket. She agreed. That was the entirety of the conversation. She let me walk off to wait. When it was ready, she rang me up like normal. No apology, no decency to acknowledge their error. And like I said, I was completely polite the entire time. Where is the accountability here? I feel that this type of error is gross negligence on behalf of a professional pharmacy staff. I probably wouldn't be here sharing such distain had she at least taken accountability and apologized! To add insult to injury, the call I received on the 30th telling me it was rejected because it was "too soon" wasn't the same individual that gave me that same reasoning in person on the 31st. For TWO seperate pharmacy technicians to give me an inaccurate reason that my insurance denied my refill, when their system very CLEARLY depicted the denial reason as something ELSE, is completely unacceptable. How do I as a customer, not a trained pharmacy staff member, have to point out this error to get my medication? I will absolutely never use this pharmacy again.

    This CVS is in a bit of a rundown location and felt more unsafe than the shopping center next door…read morewith the Starbucks and Walgreens. Walking in I was able to find one of my shampoos, but when I went to check out their vitamins several of the bottles were mixed up and in the wrong place. The shelves just felt messy and disorganized compared to some of the pharmacies i've been in lately. All in all, after a quick scan at the self-checkout I was done and onto the next - although I really don't think I'll be returning to this location.

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    Safeway - grocery - Updated May 2026

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