I ordered online for pickup. The soda is as supposed to be on sale, but I was charged full price. He couldn't offer any kind of explanation or fix. Also, even though I checked the box for substitutions, there were many items that were out of stock and not substituted such as toilet paper and milk etc. So I had to leave my groceries in the hot car and go in to customer service to get my money back for the sale priced items. Then go and buy the items that were not included in my order. Now that I'm home, I have to go back AGAIN because I was charged three times for one package of chicken read more

I`m a long time customer who purchased two steaks that were unedible. They were labeled as choice but were so tough and flavorless they were thrown away. I couldn`t use the Safeway website feedback form because I didn't have my receipt. There are so many food stores in the area I can go elsewhere without a problem. Safeway is no longer my preferred store. read more

It's amazing this store so close to a retirement community doesn't follow mask rules. I thought a super market was supposed to convey food choices to the community not death. This is why AZ is the highest in the nation in COVID cases. Please stay out of the store! Be careful people. I almost died from COVID once and there are new strains. Vaccines aren't widely available and it is dangerous to let people in without masks! read more

It happened again at Safeway on Wednesday this week. The digital coupon for Ice cream & Cheese did not ring up at the sale price. Was overcharged nearly $14. Had to go and get in line at customer service, and the lady in line ahead of me was getting the same issue resolved for the cheese and Ice cream on her purchase. Beware check your receipts. The manager David is aware of the issue and his comment to me last time was "get on the digital train or get left behind". read more

I can't leave zero stars, thus the one. I've given this grocery store several chances but they have disappointed me every time. Not only is the customer service down to almost nothing but holy cow the prices are ridiculous. I understand the cost going up and having to pass that on, but when you are almost tripling the price of items and stuff expiring within a day or two? It's called greed. Good luck to these stores, I don't think they will all be around once this garbage is over. I won't go here again read more

Please. Get. Self. Checkout. The average age of the customers here is like 94. It takes absolutely FORVER to walk anywhere and the check out line is frequently like something out of a nightmare. read more

Well I got to say Safeway they did come through for me on my order and there was a mishap on something and they fixed it so I want to say thank you Safeway for making it right read more

Confusing ads and worst service ever. No interest is helping customers. If you have an issue or problem, it will not be a pleasant experience. read more

Good location, clean store and friendly service. Good deals on groceries, too. There's a fuel station on the property too. read more

Safeway - a red car parked in front of a gas station - Grocery Near Me - Chandler, Arizona

This particular Safeway has an amazing wine department. They even have a wine room! It's a beautiful thing to behold. Upon my first visit I was admiring the wine selection when an employee asked if I needed any help. I told him I was just admiring all the wine and I said it was a beautiful department. He thanked me and handed me his card. It turns out he runs that department. Now I'm not saying this is on a par with someplace like Total Wine or Bev Mo but they do have a nice selection. I also know they offer specials if you by 6 or more bottles. Don't forget your Safeway card for the discount. The rest of the store is well kept, clean, and easy to find what you need. They do have good sales on stock up items each week. I shopped at Safeway when I lived in California. Here in Arizona there are so many stores to choose from but if Safeway has a good sale on something I'm there. If you like wine and live in the area you should come check it out. read more

We have shopped at this store for years and have seldom had an issue worth mentioning. Recently, we have found that the store is inadequately stocked not only in general, but in several cases things that were listed on sale or Just4u were not only not on shelves or refrigerators, but not available at the store at all. Much of the re-stocking has occurred in the first 4-5 hours the store is open, from all appearances, with unpacked boxes stacked in front of shelves making getting to items wanted for purchase a problem, and worse so for seniors or the disabled shoppers to get to. This is unacceptable! Trying to navigate around this cluster and add folks with carts having similar issues in the same aisle at the same time . . . this would be disastrous if a fire broke out. The past 3 - 4 weeks we have shopped on Wednesday, Thursday and Friday during the same time frames, really just trying to figure out the least problematic days. Aisle clutter varies but still exists even on Thursdays and Fridays. As much as I like shopping for convenience and pricing, I sometimes think paying more or driving further would be less frustrating, and/or aggravating. Can't restocking be done prior to opening or after closing? Do you ever pay attention to complaints or concerns? Convince me. read more

My go to, absolute favorite grocery store. Sure, I love Trader Joe's and Whole Foods for specialty items for dinner or entertaining but they aren't one stop shops like Safeway. This location has recently gone through a renovation and a lot of great changes. The staff are friendly and helpful too. Just beware, the snow birds flock here and sometimes hold up the lines while writing checks or scrounging around for exact change, so come with some patience. read more

It's Safeway. Similar to most Safeways. This one is perhaps a bit more up-scale because it is very near a retirement community (Sun Lakes). At least it seems to be. The meats and produce seem to be of good quality. Safeway can be a bit pricey, but they sometimes have good sales and their new "app" gives you further discounts. All you need is a smartphone and a Safeway shopper's card. read more

Until today I would have not had a complaint about this store as I frequent it a couple times a week. I am a female in my fifties and I went into this store today, Veteran's Day. I was in line behind two men about my age, and the cashier asked them both if they were active duty military or vets as they were offering a discount. I had a full cart of groceries, and spent a little more than $200.00, at no time did the cashier ask if I were active duty military, or a vet...which, if she would have taken the time to ask that simple question, I would have told her I was a female Marine who served for 8 years of her life. Where I don't ever post negative posts, I want to make sure Safeway knows that women do serve along men in the military, and we should be asked the same as males of the same age. read more

I have shopped at Safeway for many years but today was the last at this store! I have a hard time walking and need an electric cart to do so. Seldom is there one available in this store and today they outdid themselves! There were 5 sitting in a line in the carry area -- one dead but plugged in and the rest were dead and not pLugged in. You don't seem to care about disabled shoppers in your store so I won't darken the door again. read more

Top notch store. Clean, very clean. Covered parking. Short lines at checkout. Produce floral and meat always look so nice. I love shopping here. It's my favorite friendly store. I would reccomend this store in a heartbeat to anyone shopping around for a quality experience. read more

Safeway - Grocery Near Me - Chandler, Arizona

Arrived at store 30 minutes before opening, waited in line, and then was turned away because of "Senior Hours". Good grief.

This store is horrible! I avoid it like the plague. Since they removed the self checkout I do my shopping at the nearby Frys. Safeway's guarantee is that if you shop there in the evening they will understaff the registers so that you can wait in line behind 5-10 groups of people waiting to checkout. ;-( read more

I used to like this place a lot more but recently it has been going the way of the Frys on Alma School and Germann. First the good: it is in a nice location and the store is always nice and clean. The bad: lately they just don't seem to have enough cashiers. The lines get long and I just don't have the patience to wait for a ridiculous amount of time. I don't go here too often so maybe it's just the times I go. They need to keep a better eye on their lines and open a new register when necessary. read more

For the past several years I have split up most of my shopping (I do 99% of all the food shopping) between Safeway & Frys. With Safeway being a lot closer, I tend to do a lot quick shopping there. With that being said and with two recent horrible experiences at the Sun Lakes Safeway, I will limit my shopping there to only emergency shopping only (ie: 7am & the wife needs fresh milk for her latte'). Two weeks ago, I bought some pork chops (4-5) that were on sale. They were marked down and I assumed they were still edible. What a mistake to think that their butchers would know what they're doing with aged meat! The following day I almost threw up when I opened the package and caught the smell of rotting meat. It was so disgusting that I discarded everything including the packaging and had to air out our home. It was trash day so everything was pick up before I realized that I should have brought the packaging back for a refund. On 12/20/21 I rented a carpet cleaner #06485096 in order to clean our carpets at home. The machine had never been cleaned after the prior renter. I'm not sure what they cleaned but it looked and smelled like the result of an over flooded toilet when I drained the tank. I'm not sure what smell was worst, the contents of the tank or the rotting meat. When I returned the machine, the gal indicated that she just started working in customer service and didn't know anything about how they verified that the machines were cleaned prior to being returned. The one I rented was just stuck back the RugDoctor display. Obviously, this Safeway lacks protocols for this procedure. After back-to-back repulsive shopping encounters with two different departments at this Safeway and knowing now that they lack protocols for food safety in the meat department and keeping their rental equipment clean and safe to handle, I will do my shopping at a better and safer store. read more

This is the worst Safeway I have ever shopped at! I came from Washington where my neighborhood Safeway was always fully stocked with weekly specials. Every week I have to get rain checks because they are out of stock of specials and routine items. That is really irritating. Also, the baggers don't have a clue how to pack groceries. I bring my own bags and don't like them filling them half way then grabbing plastic bags to fill the gap. There is one female bagger who gives me a dirty look every time she is asked to carry out for me. I have pulmonary issues that limit my capabilities. Waiting in line to check out is routine. They don't employ enough checkers. I like the shaded parking. read more

The worst shopping experience ever. Went in for a simple bagel, butter, banana & sprite. My light lunch of choice working a delivery job in the heat. The bakery was dark midday, odd. Bagels not well displayed, very few choices. Asked if I could get it toasted & some butter. No we don't toast, ask the deli for butter. Asked the deli, NO butter is not on our condiment order list. Check the bakery. A big disappointment since Bashas offers to toast it and ask how many butters you'd like when you are selecting a bagel. On a positive note, the wine department & steward looked impressive. read more

Don't get in line behind the 90 year old lady.....Oh, I forgot, that's the only people that shop at this store.

OMG! Ron the Wine guy, and Darren the Cheese guy are superb! We were visiting Arlene who lives down the street and came in everyday for: well - wine, cheese and produce. Beautiful store, great selections, alert and helpful staff. It's a fun place to shop. Also, the Starbucks people were lovely as well....makes me wish I lived in the neighborhood! read more

I live next to here and it's everything I like in a supermarket. I love to daily grocery shop and this Safeway is always clean, fresh produce, fresh baked goods and pretty good meat/fish counter. Customer service is always friendly. read more

The sandwiches at the Signature Cafe are amazing and so is the Fresh Soup. I shop the sale items for the Fuel Perks. I must say the bakery makes some really good fresh bread! Plus the Safeway Signature Frozen Foods and other items are better then the brand names! read more

Closest grocery store to us when we're in town and we really enjoy shopping here. It's always very clean, well stocked, and has a good selection of pretty much everything. read more

I used to love this store, have shopped here for 15 years. In the past 6 months, they have gone really downhill. Their customer service stinks, they remodeled so now it looks like Albertsons (cheap), produce? There were 20 navel oranges to choose from, only 2 looked decent. Their stock levels in other areas are low, I had to get some yogurt drink, they were out of most except for plain, the rest were empty. Not good. We have other choices down here Safeway! There's Frys, bashas, sprouts, ick Albertsons, target.. ALL very close. Get it together! The bright spot is the nice bag boys that they hire. That's why I gave them 2 stars. read more

Overall this is been the best experience at a Safeway I've ever had I cannot express how amazed I was at the wide selection of products and how amazing the customer service was. a young gentleman named Ben help me out with putting my cart away and since I have an injured leg this greatly helped me out. I would 100 percent come here again and recommend this location to my friends. read more

The store is super clean and usually not too busy. I am a huge fan of their pharmacy. They get your prescriptions filled within minutes. Fry's will fill my prescriptions in 30-40 minutes. At Safeway, 10 minutes is the longest I have ever waited. The pharmacists are super friendly and work fast. read more

An absolutely great food store. Their "$5 Fridays" are fun and I love the sushi window. But most importantly is the amazing service. Everyone is very friendly and helpful like they are at just about every Safeway facility - but it seems particularly sincere at this store. read more

I shop here regularly and can't complain. It's always clean and the staff is awesome. They ran out of product during a sale and before I could ask they gave me s rain check. They definitely take care of the customers. The main reason I shop here is they have the best selection of meat. read more

Gorgeous store. Great staff. Covered solar parking. Perfect.

Love the covered parking! Nice staff. I also like the mini- carts available. Sometimes they even remember my name. That's HUGE! I remember I used to go to the Starbucks around the corner. I went there several times a week and every time the same lady asked me my name. After 10 years you would think she would remember right? These are the things that make a customer feel like this is 'their' store. Could it be improved? Yes. But, I am thankful for the one gentleman who does remember my name....it brings me back. read more

I saw the previous review about the elderly people fogetting to purchase groceries @ Safeway! Hello ............. it's Sun Lakes and learn to have a little patience and the act of kindness and being nice to others. The store is very clean and the employees are helpful. I called the meat dept. to ask about a prime rib roast for Easter and "Ken" said thank you for holding and come on down, I will be happy to cut you any piece you like." Service does not get any better than that! The last time I was there the meat dept. employee came from behind the counter to find me the cuts of meat I was looking for. I appreciate great service like this. Take the time to write a review on the store and employees, not the customers!!!! Thank you Safeway in Ocotillo! read more

Since the remodel this has become my new favorite store. I used to go to Frys (the occasional panhandler turns me off) but prefer SW since its cleaner has more options for fine food and has deals during the middle of the week. I ve noticed more organic and diet options are being added as well. This one has a gas station which is a nice convenience. Good CS is a plus as well. I think they have stepped up a bit. They should as this is in better area of Chandler. read more

I struggle between whether to shop here or Basha's, down the road. The selection is much better than at Basha's (Basha's is a puny store in comparison that carries little, not even many basics). However, I went for zucchini at Safeway the other day and it was rotting on the shelf. They were tiny, wilted and I would not even touch them, so I bought a pineapple and went to Basha's. Basha's has better prices. Their pineapples were 50 cents less, same size. Their zucchini was fresher but from Mexico. I do not ordinarily buy anything from Mexico but it stated it was organic and I needed it so, on this rare occasion, I bought it. I don't usually shop at Basha's because the people are nasty. They all seem to have gone to the same school to learn "How to Be Nasty to the Customers". Whereas, I have only run across one nasty person at Safeway but many very nice and friendly employees, including a manager a couple of times. Overall, I usually head for Safeway because there is a much better chance they will have what I need and if I have questions or can't find something, I would much rather be greeted by a friendly Safeway employee than feel the wrath of a Basha's employee. read more