By far, the nicest safeway I've ever been to! The store is not only clean and well organized, but it's also incredibly well stocked--not just with your typical Safeway items, but with products from so many local businesses as well. As someone who's a big fan of marianne's ice cream, it was such a fun surprise to find it here without having to make the drive out to santa cruz for my fix! The only thing keeping this from being a 5-star experience is the lack of employees. It may have just been the time and day I visited, but there were hardly any employees around in the evening (they could've been on the other side of the store--it is huge! haha), and only one cashier was open. That said, the cashier working was incredibly friendly, and despite the wait, they made checking out a pleasant experience. read more

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After discovering that Safeway has levels of stores this past week, I had to visit another premium Safeway which is located in Alamo. Is it better at this Safeway? Far better. It's not Lexus to Toyota. It's like I've been shopping at Safeway's version of the Ford Fiesta my whole life and the people in Alamo have been shopping at Safeway's Bugatti store. I will NEVER shop at Safeway San Leandro AGAIN! I will waste my gasoline that I'm paying $5.99 a gallon for just to go to one of the premium Safeways. Alamo, Lafayette, Blackhawk, and San Ramon! read more

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This Safeways Is SO NICE! It's like a Winery it's Beautiful the GM Kimberly was Very Nice Polite & Kind! I will Definitely Come Back To Shop read more

Safeway - Very Good Prices 24hrs - Grocery Near Me - Alamo, California

This review is for Safeway because what a hassle it is and very frustrating if I or others don't have the app (or don't want to download apps in general for personal reasons) and can't get the sale price, the lower price. Why does this app determine who gets to pay a lower price on such items? Everyone who sets foot into a Safeway store should have the right to these sale prices and it should be across the board the same for everyone. Why is it discriminatory for others to pay the higher priced items if they don't have the app? Everyone should have access to this sale price not just for those who care to download the app. Not to mention it's so much more work. We are here to shop for necessities and not be on our phone finagling and haggling prices. It's very discriminatory. Also people can choose to do their shopping elsewhere (which is why I choose to shop at a smaller store that has everything too and the same prices for everyone who shops there) - it's tough out there and it's expensive. These prices should be made accessible to everyone who sets foot into a Safeway and given the same low price for all who shop there. read more

The Alamo Safeway is a jewel in the Safeway enterprise. We are so fortunate to have such a well run, well stocked, clean and well organized grocery store so close by. read more

I wanted to try the $6 special which includes your choice of three salads and a bread gluten bun. Since I am gluten free with Ciliac, I asked if I'd be able to sub the bun out and replace it with a forth option. Some delis in Safeways will totally do it, but some will not allow for it. We live in a time when food allergies are high and a gluten free or/and vegan option should be offered. I'd also love to see a little allergy sign by each salad or food in the deli case saying vegan, nuts, gluten free etc... I would have given 5 stars but since some employees make a big deal and don't allow it generally speaking then that's why, but I hope corporate will make the changes. read more

Safeway - Ambrosia, chicken salad, broccoli salad and Cole slaw. - Grocery Near Me - Alamo, California

Safeway in Alamo once was the best one around. After covid they changed. Seems Safeway wants to be more of Bev Mo, target and Costco combined. The scale of this store is ridiculously large and hard to find Safeway employees to help with basic questions on items. Also, the cost is much higher as compared to other Safeway's in the area. Lastly, if you're looking to buy balloons for a special occasions find a balloon/party store. The balloons will last less than 24 hours and with high cost. The staff doesn't care to take the time to fill the balloons with enough helium. read more

After living in Alamo, shop at Safeway, just a big difference in their atmosphere, Not Good, They're offerings & Service! But LOVE the Danville/Blackhawk store, AKA, Sal Marquez. https://share.google/aimode/zK47JGblVovbycpGD read more

Horrible store, horrible service - it has been this way for years. The management is rude and try to dismiss customers' concerns which I've repeatedly seen firsthand. Re the food: it's not uncommon to find expired product and meat with a sticker concealing the expiration date. Most checkers are angry, especially when they have to bag a customer's groceries. The prices are grossly overpriced in many departments. For instance the floral dept. which has outrageously expensive flowers that are normally half dead. Also, I was charged over $80 for inflated a few balloons with helium. Ridiculous. I'd really like to see this store go and be replaced by a Whole Foods or Lunardi's. Enough is enough. read more

Stopped by after work to pick up a bottle of wine and roses for my girlfriend. Kathy in the florist offered to wrap my flowers for me and did a great job. Never knew that I could ask to get them wrapped special. This added a nice touch and my girlfriend was very happy. Just a nice customer service experience after a long day at work. Little did I know it was only her second day. read more

This is probably the nicest Safeway ive ever been to. They have such a big selection of everything including ready made food. The sushi is surprisingly pretty good for Safeway sushi. The spicy crunchy tempura roll is my goto. I also didnt realize they had chinese food. I finally gave it a try this past week because my coworker mentioned it to me. If im being honest, I definitely prefer their chinese food over the chinese restaurant in the plaza. I got the the chow mein, mandarin chicken and broccoli beef. They were all pretty good. The cooks are also very nice. read more

Safeway - Chow mein, mandarin chicken, broccoli beef - Grocery Near Me - Alamo, California

It feels weird to write a review for a safeway, but this is the nicest safeway I've ever been to. The selection is incredible, all sorts of specialty stuff. All the produce is set up like artwork and its so clean. 10/10! read more

I recently moved to where this is my closest safeway. I gotta say, I'm really impressed. Always clean and the staff has always been great!! Tonight ww picked up some dungeness crab and it was fantastic. Sorry I didn't get the name of the butcher, but he was awsome and very excited they had the crab. The checkout person was great and friendly too. Thanks! read more

Safeway - Great crab! - Grocery Near Me - Alamo, California

It's alright as long as you don't ever do order pick up. They don't even have anyone assigned to do those so don't understand why it is even an option. They put me on hold and eventually hung up on me, which forced me to go inside after being exposed to COVID (the reason I did order pick up), and still seemed confused about order pickups until the manager himself came out to help me. He was very friendly, but spending over 30 minutes here for a "driveup and go" is quite ridiculous. read more

I've noticed some nice changes here including great seafood displays. The store is very clean and employees are very helpful. The store was well stocked and turkeys in all sizes. You can get some good deals if you use the coupons on the app Beautiful floral department too! read more

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I love the Alamo Safeway. They have everything I need, beautifully displayed, and all of the personnel I encounter are kind and helpful. It's the best Safeway around! read more

Sadly quality of this location has gone downhill since I was a kid. I recently purchased a few onions in a pre-packed bag both from delivery, and in-store. Both bags contained 3-4 completely rotten onions packed heavily in mold. Quality of baked goods is way worse than comparable locations - such as their baguettes. Hard and not very good. In terms of service, there was a young lady who scanned all our items and stood silent while we greeted her. When we gave her our bag to put all our groceries in, she just stared at us and then moved onto the next customer. Completely left the bagging to me. Last I checked, this is a safeway, not a Pak'nSave. Huge disappointment. Update: today I went back for more onions. There were visibly rotting onions on display. Seriously??? read more

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I went in at 9:30-10pm with a few friends buying alcohol and we were casually browsing trying to figure out what we can agree on. Whole time this employee was watching us. As young adults, we get it, we look close to being underage. Although, there is a right way to go about asking for IDs. We got PROLFILED for stealing since lots of high schoolers steal there from what they said. Which what I have seen is they get locked up. If you have that issue, lock the alcohol up. We went to the front to check out and the cashier said that I dont look like my ID since I had make up on, my hair was a different color and it was a photo. And she asked to see my actual ID. Thats fine, so I grab it from the car and she refused to complete my friends transaction. Yes I did some attitude to the cashier but thats because she made really nasty comments about how my ID did not look like me. Then a white lady proceeds to go ahead and say "they arent from here thats why" which i think is RACIST. I do not recommend this safeway if you are in your 20s because they will profile you. And unfortunately if you are a person of color, I would avoid this store. read more

Oh my goodness. Cannot believe what I just heard. This poor gentleman ahead of me put in the wrong Safeway card number and after checking out all of the groceries. The checker, Sofia said that she'd have to void everything out in order to have him use his card. He said he'd like to use his card to get points thank you. She told him that was not her problem. Unbelievable. Some people are struggling in these uncertain times and with increasing costs of many things. I understand why he would like to use his Safeway card for the lower cost in the items he was buying and also for the points or however it helps him when buying gas. Gasoline is very expensive. He very nicely pointed out that there should be an easier way of adding in your Safeway card when a mistake is made. That's when Sofia told him it was not her problem. She also said it in a very rude manner. I just couldn't believe it. What if that was her father and someone spoke to him like that her grandfather, her mother, her child. You will never regret being kind. read more

When you first enter the store, you can't believe there's such a great gourmet grocery store in a Contra Costa county suburb. It's spacious, well stocked and clean. The clientele tends to be very well heeled. But then you go to check out and you are reminded that it's a Safeway. The check out today was fairly typical: the clerk, named Debby, triple charged me for a discounted item, even after I pointed out her error before she was done ringing everything up. Then, she didn't follow my bagging instructions, and when she did, literally *threw* produce and other delicate things into my shopping bag, and gave no thought to what items were heaviest, and should go in first. It was so unprofessional in so many ways. I went to the customer service desk to speak to a manager, rang the button, and no one appeared. This was before the store got really crowded. On top of everything else, the store can't process Apple Pay, which is very strange, considering how easy it is to use Apple Pay at even small stores. read more

The cake decorator at the Safeway Alamo Bakery did an outstanding job on a complicated design and the cake, chocolate with chocolate filling, was superb. I am a baker and gave the birthday cake and the bakery 5 stars! read more

To expensive you can perches same merchandise ales where almost half price one lazy Turkey sandwich I paid $8.99 I had to I was hangry read more

Safeway - $8.99 for turkey sandwich with 0.25 meet never received I have to pay $8.99 at sprouts any sandwich is $4.99 shame - Grocery Near Me - Alamo, California

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Once again the Safeway Alamo store has raised the price of wine far and above the competition. I asked the wine stocker about the price increase of Frank Chard and got a blank look and "I don't know". Total Wine has it for 6$ less a bottle and free shipping. read more

I love this Safeway. I make a weekly pilgrimage here. Produce and meat departments are solid. The bakery can have its challenges which is why we tend to get these foods elsewhere. Case in point: our hollow pie this evening. read more

Safeway - Dear Safeway Bakery, my pie is hollow. - Grocery Near Me - Alamo, California

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I very much appreciate our local Safeway. Employees are excellent. They open at 5:00am, even during coronavirus times, and close late at night. I was really worried when they couldn't keep the shelves stocked, but hopefully the supply and demand balances out as we all get used to the new normal. If you like to get your groceries early or late, I am grateful for Safeway. read more

Amanda went out of her way preparing 5 breakfast burritos this morning. She was very sweet and patient with all the details. Such a wonderful experience. Thank you Amanda . You are amazing! read more

When the ONE thing you want as a 5'1 woman is out till the back and is on the almost highest shelf ‍ you'll use what's ever available to get that item... thanx whiskers! read more

Safeway - See updated review from 9.16.2019... this happens a lot in this store.... - Grocery Near Me - Alamo, California

This Safeway--and possible all Safeway stores-- routinely charges illegal amounts of tax on taxable items. Yesterday, I was charged 14.27% tax on a 750 ml bottle of tequila ($1.14) for which I paid $7.99. The official sales tax rate for Alamo, Contra Costa County, California, effective July 1 2023 is 8.75%. I used a Safeway store coupon for this purchase, which I had received in the mail. The coupon specified $5 off on a 750 ml bottle of wine or spirits. State tax law requires store coupons to be applied BEFORE tax is computed. The checker failed to apply the coupon. When I pointed this out, he applied it at the end, and it was taxed by their system. I went to the service desk for assistance. The employee who came over, an older, diminutive woman with a gray ponytail, tried to make up stories to excuse the error: she claimed there were other taxable items on the ticket when there were NO other taxable items there, refused to consider that the checker had made a mistake, insisted that their system was correct). When that didn't work, she became abusive and treated me in a rude, condescending, insulting, and dismissive manner. She told me to leave the store. When I asked for her name, she at first refused to give it and walked away. I confronted her, and she finally said her name was "Debbie" (if that can be believed). Is this how Safeway allows their employees to treat their customers? I hope the knowledge of this incident will alert shoppers to the abuses of this company and act accordingly. read more

I am a weekly shopper at this Safeway! They have a great variety of groceries that you can't find at other Safeway's! My number one reason to shop at this store is the meat department! They have the best customer service and carry everything from ground meat to frog legs! Our most favorite to purchase is the wagyu steaks! I usually pick out my meat and the employees always offer to cut or season it for me. I can't rave enough how great they are! Also the flower department is amazing as well! I pick out flowers and they make me the most beautiful bouquets! Unfortunately I can't give this Safeway five stars because of the produce department. The produce sometimes isn't always the best. They said they are working on it tho. read more

I'm seeing a ton of negativity here, so I wanted to write my own feedback to give some counterbalance to it. Yes, it's busy. Yes there are problem employees at times, and they might be having bad days. I've had some negative experiences with the cashiers and stockers. Still, can't let them get your day down. It's not a perfect place, and sometimes, it does drive me nuts, but it's the only Safeway in the local area/Alamo plaza area. It would be nice to if the employees gets their act together, of course, but I'm going to go a bit easy on them. read more

I had a pleasant shopping experience the staff was very nice. When I went over to the deli I got a medium tomato bisque soup and a medium size vegetable chow mein. I got home and started to eat and I could only take a couple bites of each. They were so spicy. I'm disappointed because I've bought here before and never has it been this spicy. read more

Safeway - Grocery Near Me - Alamo, California

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why do you never ever have baggers? and how is chicken breast $9.99 a pound? It's crazy to get bad prices AND bad service.

Bought a cheese during lunch time. While I was eating I noticed there was another sticker underneath the top one. I was curious so I pealed the top one off and what I saw was just straight up messed up. So on may 10 they placed a new sticker on the cheese that I bought which had a sell date of may 11, so the new sell would be may 18. And they decided to raise it's price from $11.60 to $12.18. So they charged me an extra 58cents for the new sticker. I used to love going for lunch here when I'm scheduled in the area. But now this is just so messed up. read more

Safeway - Grocery Near Me - Alamo, California

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My boyfriend and I stopped at my local grocery store (I grew up in Alamo as a child) for flowers because he was meeting my parents for the first time. He picked out a beautiful vase on his own as well as numerous roses and other flowers and asked for the florist to make us a beautiful arrangement. It turned out amazing. We originally were trying to find a private flower shop that was not part of a grocery store chain so that we could ensure the flowers were a very good quality and that we could have the best choices. I knew my childhood Safeway would not disappoint but I hadn't been there in forever- I live in LA now so I wasn't sure if it had changed and I didn't buy many flowers growing up there as a child. I was pleasantly satisfied. If you need to make a special bouquet or arrangement for a special occasion I highly recommend going there. It was my boyfriends birthday also so the arrangement was a beautiful centerpiece in our coffee table alongside a special fruit pie we bought him from Wholefoods next to his presents. read more

Safeway - The beautiful arrangement my boyfriend had created with the florist's help. He was meeting my parents for the first time. - Grocery Near Me - Alamo, California

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Great deli . Love their bbq chickens and Chinese food. Great service. Great wine selection and beer selection.

Alamo Safeway is Not 24 hours. They closed at 11:00 pm last night & not changing their hours on the website. read more

Picked up two skirt steaks for over $50 for mother's Day dinner on Saturday night only to find out the beef was so tough you could barely cut it much less chew it. I don't mind paying money for good quality food but to pay that kind of money and then find out it was inedible? They should be ashamed of themselves read more

This is literally the best Safeway Store I have ever shopped in. Unfortunately, like every crab lover waiting for the Dungeness season to open I was finally able to purchase my first crabs of the season on Thursday only to get them home and find them shriveled up inside of their shells. I do not know what happened to these poor crabs but the meat was a grayish color an they were not what I would have expected for the first catch of the season. Of course the store offered to give me my money back and denied having this problem with anyone else. If anyone had this experience please let me know. I feel bad that I was the only one who had this issue. Again, this is the best Safeway Store I have ever shopped in. read more

SOCIAL DISTANCING DISASTER!!!! AVOID AT ALL COST!!! While management has a woman managing the line outside, she does nothing. They aren't coaching people on maintaining 6 feet, or that the aisles are one way now. Im a very well adjusted average guy, so when I'm inclined to tell no less than 8 people, they were going the wrong way, not a one had a clue about the aisle concept. I mentioned this to Safeway employees in the aisles and got no help. I had people passing me in the aisle violating any form of space. Apparently if you go really quick and look the other way, you aren't violating someone's space! Come on people, show some respect and manners. I then went and asked to speak with the store manager. Instead I met Lucas. Lucas is apparently an assistant store manager, although you would never know it. I nicely suggested that; 1. they need the person outside managing the line to coach people before entering. 2. Overhead they need to provide reminders to mind distancing and the aisle directions far more often than 15 minutes! Home Depot and Lowe's do! BTW, in the 45 minutes in the store I did not hear one, let alone three announcements. 3. That Safeway employees need to abide by this as well! Unreasonable? No. Obvious? Ah yea! But Lucas was too busy telling me that they were compliant with the corporate guidance of masks and one way aisles, and that they were doing everything possible. Quick fact check says - NO they aren't! If that's their best, Lucas and Samoan should be fired. How hard is it for the person outside to coach people? I even mentioned it to her on the way out and she wasn't quite grasping the concept. I have a right to decide when and where I want to be put at risk. I should also be able to have confidence that the store management is executing on corporate mandated programs effectively. But a Safeway employee brushing against me and feeling his breath on my neck as he speaks to the clerk IS NOT ACCEPTABLE! The attitude of mgmt was argumentative, lacking any empathy, Lucas if that's representative of your leadership and management skills I witnessed, you better double down on your bagging skills, because that is not leadership, or an appropriate interaction with a customer of this store for over 20 years. I was here before you, but I'd this the s$&@show this store is, I'll be spending my time elsewhere. I did come up with a better tag line for Safeway though. "LIFE IS TOO SHORT IF YOU SHOP AT SAFEWAY!!!" read more

Tried them again after the "remodel" but now many items can no longer be found b/c they are no longer carried at this store. Actually LESS selection than before (which was never very good compared to say, the San Ramon Store). Major back wall portion of the store that WAS devoted to dairy, butters, sour creams, cheeses, yogurt, etc was replaced with huge walk in wine and beer rooms. Dairy, cheeses, yogurt took a major hit with less than 75% of those items still available. All the other same problems remain; long checkout lines (while idle employees stand around to direct you to a long line), store wi-fi never works, expired products in the cases, dirty store, bad parking. So back to San Ramon I go to shop. read more