Had our truck windshield replaced. Installer came out and proceeded to talk to me while installing about how he kept getting bugged by the office because some prior customers were complaining that their windshield leaked but he swore they were just old and didn't know what they were talking about. After he pulled our old window off he got ready to put the new one on and I asked if he could clean off the dash where all the broken glass was cuz we couldn't reach it with the window on and he huffed and said "no but I'll give you a rag if you want to do it". I offered him water or soda when he was done and he said, "no thanks I'm going to go home right now before telling the office I'm done". One week later, went to the car wash - our window leaked all over the passenger side. We had already driven 2 total hours to get the recalibration. And paid to have a tint strip applied. Called to complain and they scheduled a new install but it took 6 phone calls to get them to agree to pay for the recalibration again and the tint. Save yourself the hours and hassle and just pay for SafeLite - the few hundred bucks is worth it to have it done right. read more
