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Safelite AutoGlass

3.2 (165 reviews)
Closed 8:00 am - 5:00 pm
Updated 1 month ago

Services - Safelite AutoGlass

Auto mirror repair

Auto mirror replacement

Auto window repair

3 More Services

Auto window replacement

Auto windshield repair

Auto windshield replacement

Safelite AutoGlass Photos

From this Business

Recommended Reviews - Safelite AutoGlass

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Another missing part

I usually never write reviews but I just have tell let people know how bad work they do at this place. They didn't put the parts back when they repaired the windshield. When I called for help they came and said they were going to order the parts and never came back. There is water leakage inside my car and still missing parts. I called to tell them about the issues and said they can't do anything about it even tho they never came back. Never ever trust this bad work establishment poor quality I can't express my frustration enough.

Cheryl R.

I think we've all been driving on a freeway & a rock hits your windshield, i called my insurance & Brian with Safelite came out to my house to repair it, it took less than 20 minutes & he was on time between 8-12 & he was here at 8:19, it was a quick efficient service & it was easy getting it all coordinated!!

Crack in my windshield
R C.

Salinas Safelite handled a crack in my windshield from a rock that hit my windshield the other day. Their service was professional and exceptional!! And the technician Nahum who handled my repair was beyond courteous and kind, his communication before and during the repair was appreciated!! They come with my highest recommendation!! If given a choice of who to use by your insurance company, go with them!!

Lift support in place
Martin A.

I had my vehicle serviced today. All that went well. This afternoon as I arrived home I noticed a hood strut on my passenger seat and it was bent. The tech made no mention about it when we spoke. I called the shop and I was upset about it. The woman I spoke with put me on hold, called the tech and came back to me saying," the tech said you do your own work on the car". The tech doesn't know me! I never told him I do my own repair work for him to tell her that! The tech called me and said he found it laying in the cowl and had to use a stick to prop my hood. If that was the case, he should've brought it to my attention and given me a by the way you have a broken lift support. Instead he removed it and placed it on the passenger seat, again WITHOUT TELLING ME! I guess courtesy is no longer taught.

Matthew E.

Bait and switch. Promised discount code, but when I entered it as for less than advertised. When I showed up they refused to adjust. Also tried to add in windshield wipers which were not requested.

Outside upper passenger.
Dave S.

The worst. Salinas location is terrible. Without being dramatic or dragging this out. There's little too no customer service and little too no professionalism. This location doesn't even follow there own companies instructions on there own website. The pictures speak for themselves. Last word...don't.

Windshield trim

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5 days ago

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5 days ago

Who ever installed my windshield did such a lousy job!! Can't even installed top trim properly. Definitely a 0 star rate for this company.

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Sorry for letting you down, Alvin.

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21 days ago

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3 months ago

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7 months ago

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We're happy to hear our team got things turned around for you!

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2 months ago

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Sorry for letting you down, Kirstin.

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Photo of Cheryl R.
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10 months ago

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We're glad Brian was able to make things easy for you, Cheryl!

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6 months ago

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1 year ago

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We're thrilled to have your recommendation! Thank you for sharing.

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Photo of Martin A.
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2 years ago

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8 months ago

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Glad we could help, Jacolyn! Thanks for the love.

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9 months ago

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2 years ago

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11 months ago

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6 months ago

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1 year ago

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10 months ago

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Your support fuels us! Big kudos to Alex.

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5 years ago

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2 years ago

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11 months ago

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2 years ago

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1 year ago

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We aim to please! Thanks for choosing Safelite, Hazel.

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3 years ago

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2 years ago

Maurilio fixed my window quick and even vacuumed my car. He is hardworking and gets the job done fast!

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4 years ago

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1 year ago

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2 years ago

it's been a year since I had to use them, both times ( 2 different vehicles )they were amazing and friendly. cost was reasonable.

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2 years ago

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Photo of Henry L.
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6 years ago

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Thanks, Henry! Customer satisfaction is always our goal!

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1 year ago

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2 years ago

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3 years ago

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2 years ago

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2 years ago

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2 years ago

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3 years ago

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3 years ago

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Thanks for the feedback, Carly. We apologize for this experience.

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5 years ago

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3 years ago

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4 years ago

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Ask the Community - Safelite AutoGlass

Does this location have a waiting area or wifi?

Yes, they have a waiting area with comfortable chairs. I THINK they have WiFi, also. You should call them to find out for sure....

Don’t See Your Question? Ask Away!

Review Highlights - Safelite AutoGlass

Maurilio respected that I was working and let me know what I needed and was totally patient with my schedule.

Mentioned in 7 reviews

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Safelite AutoGlass - autoglass - Updated May 2026

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