Casey wasted my time - whole day ruined Windshield for Semi…read moretruck was ageed, than he asked extra $200 for same day service than Deposit Canceled. Don't waste your time

The scheduling, service and customer service was great. I was able to get in the day after I…read morecalled and it only took 30 min to replace my windshield. When I called, the owner said it would be $395 + tax and that I would have to pay a $100 deposit when confirming the appointment. What he didn't say was that I would have to pay 3% charge for my credit card. There was no other option available when prompted to confirm on my phone. I'm not saying this place was bad, but if you are shopping around for prices, this is a more expensive option.

Extremely personable when first called, helped with insurance, got me in right away, working around…read moremy work schedule, and got my car in as soon as I came. He explained before I came in what was exactly needed and what my windshield had as far as the camera, defroster, and sensors. Spent time to be sure glass was put in correctly and did not rush. Explained what to do and not do for the next few days and even gave some swag! I know why this is an insurance-preferred place - they are AMAZING! And if insurance does not cover, they are extremely reasonable with their pricing. If you do not have insurance or do, definitely call this shop FIRST! You will not be disappointed.

Great service, facility and workmanship. Kept me informed on the status and when the job was…read morecompleted. Went over the process, very professional!

We have a Class A Diesel Pusher motorhome and we travel full time for work. Had a rock hit the…read moredriver side panel. Our insurance company set us up with ASAP Auto Glass for the repair. Marty and Shane came out to do the repair while we were in Amherst and discovered the wrong side had been sent. The return was made while a new piece was sent out. They then came to the Rochester area to do the replacement. Couldn't have asked for a better job. They were very thorough, clean and efficient. They take pride in their work and the end result shows. Would DEFINITELY use this company again!! Thank you guys! We have a Class A Diesel Pusher motorhome and we travel full time for work. Had a rock hit the driver side panel. Our insurance company set us up with ASAP Auto Glass for the repair. Marty and Shane came out to do the repair while we were in Amherst and discovered the wrong side had been sent. The return was made while a new piece was sent out. They then came to the Rochester area to do the replacement. Couldn't have asked for a better job. They were very thorough, clean and efficient. They take pride in their work and the end result shows. Would DEFINITELY use this company again!! Thank you guys!

No one wants to replace a windshield! I had a busy schedule so they saw me in West Seneca. Marty…read moreand team could not have been more helpful. It took about an hour and while one might wonder what made service so good.... I had one replacement that left me with a piece of glass on my dash that had my inspection sticker etc on . I drove around with this for a year until next. inspection. Marty removed said stickers and applied them to my new windshield. This felt huge to me. I will definitely use them again and referred people already .

These guys were quick and reasonably priced. I was at work and when I came out my car had a new…read morewindshield.

From the owner: D & R Glass of Venango County offers mobile services at your home or office in addition to in-shop…read moreservices. At our auto glass shop in Seneca, PA, we specialize in all types of automotive glass repairs and replacements. For your convenience, your car or truck is in good hands when you rely on our auto glass shop.

Manager and Techs are honest and reliable. Originally went for a windshield repair on a vehicle…read morejust purchased. Tech explained that it was already repaired and they could not do. A week later another rock hit the windshield and a replacement was installed. I noticed that the rain sensor wasn't working, took it back and it was corrected in minutes. Thank you for quality service!!!

Very nice staff! I know absolutely nothing about cars and they easily could've taken advantage of…read moreme because I was trying to get something fixed that apparently was already fixed but bro was honest and sent me away. 10/10 would go again if I actually had anything to fix

Had ma windshield and back glass replaced in my truck. The people at Safelite what's very…read moreProfessional and Polite. They did a great job and got me in and out fast.

Great service from the Wellsboro ,PA location. Fast, friendly and professional service from the…read moretechnician that came out to replace windshield. I will absolutely recommend to friends & family.

Friendly owner and staff. Professional Service and Installation. We go to Glass Doctor for glass…read moretops for all our wood furniture. It provides excellent protection for fine furniture. We also have some very large mirrors and they fit and install them perfectly.

Going to the Glass Doctor was the best decision I have ever made when in need of glass repair i…read morefound the folks at the Glass Doctor to all be very friendly and the work is the best I have ever seen I needed my driver's side window put up untill the part came and that they did for me at no extra cost you don't find people like that today I would love to recommend the Glass Doctor for all your Glass needs they are the best Thank You John McIntyre Jr

Efficient staff, good problem solving skills! We needed "shop repair" bcs there were unique…read moreproblems with the broken rear window in our car. We are very happy with this Jamestown shop, our first time ever using the Safelite repair service. They even took care of working out payment by our auto insurance carrier (Erie). The phone calls we made to Safelite's call center in Texas were the low point of the whole experience. I wish we could have dealt directly with the shop when making the appointment.

staff was friendly but that's about it for the positive experience…read more they charge an arm and a leg to repair small cracks in the window without telling you that you could have a brand new windshield for less than $200 difference they also don't tell you is when they are fixing the crack. It does not actually take it away. The crack is still there. It's just filled in. The worst part is they recommend new windshield wipers no matter how new yours are to protect the repairs so they overcharge you for some of the worst windshield wipers I've ever had in my life. bottom line this company is just trying to make a sale and price gouge their clients. if you are considering having a chip or crack repaired, do yourself a favor and get the windshield replaced. And whatever you do, DO NOT BUY THE WINDSHIELD WIPERS. They are trash and a driving hazzard as they do not work.

I had a crack in my windshield from a pebble on the highway that was very tiny at first. Not until…read morea year later did it spread across my windshield. I was worried about replacing the exterior windshield thinking there could now be leaks. It was suggested to go to First Glass for the replacement and I'm glad I did. They were able to replace my windshield quickly and perfectly. No leaks. Also they had to obtain the correct windshield as I have the type with video and rear view mirror specifications from my make and model. They even transferred my EZ pass. Great service and the gentleman that owns it also helped with the call to the insurance company. Great experience here!