Overall good experience good salesman down to earth guy. Sold me a 22 f250 for a very good amount of money with absolutely junk tires on it. I know for a fact they had to pump up the front left one when they pulled it into the shop to inspect it before selling and didn't say a word to me about it. it was flat the next day at 20PSI I am busy have very little time to call which isn't something you really expect with you pay 65,000 dollars for a truck. no big deal is what it is. On top of that issue the tires are smaller than the 35 inch stocks that come on the tremor so in turn the speedometer is 6mph fast and the odometer is putting more miles on that what I'm actually driving I sent them a message with no response regarding the issue. I guess they won though their only goal is to get vehicles off the lot and they did just that but paying 65,000 for a used truck you'd expect certain things to be taken care of. I will never recommend this dealership or go there again. I know they know about the tire and did not disclose that to me when I bought it. read more

Very friendly service people, kept me informed about the repairs, helped me navigate the repair insurance confusion, did a great job on the repair. Highly recommend their services. When I am looking for another vehicle it will definitely be the place I am going to. Everyone I encountered there was awesome read more

Great place with great staff! Highly recommend, walk you through everything and get you taken care of.

I had read some good reviews of Zook before contacting them for help finding a vehicle. After giving them a call and speaking with a salesman, I was told that my questions would be brought to a sales manager first thing in the morning, as the sales manager wasn't available at that time, and that I would be called back around 9am with some answers and to gather more information from me. 9am came, no call. Waited until around 2:30 in the afternoon before calling them, just to be told that the salesman was busy with another customer and would call me back. Again, I waited, finally receiving a call back around 5:30 in the evening, 3 hours later. HORRIBLE CUSTOMER SERVICE! I don't think I'd trust a place that begins a service experience like this. I've been treated far better by far lesser establishments than Zook. However, it's apparent that I wasn't "good" enough for their time. Based on my experience, I would strongly advise that you go elsewhere for your vehicle shopping needs. read more

Purchased an F150, Joe Rupp was upfront, honest, knowledgeable, and respectful. Good deal, good truck, within our price range and filled our needs for a forester pickup truck. read more