Awesome customer service, Tim was great! I was in a pinch and needed a battery. They got me in and…read moreback on the road in no time!

I was on vacation with my husband and our 2023 Tahoe broke down. Despite no openings for several…read moredays, they worked us into their schedule. Part was back ordered so they gave us a few loaner. More importantly they coordinated with GM to get us a long term rental back home as part wasn't available. This dealership coordinated with GM to get our vehicle back to us (11 hours away). They also followed up to make sure we got our truck back. You don't see this type of customer service anymore. Highly recommend this dealership

Just incredible people; I can't speak highly enough of them. Fair prices, knowledgeable staff,…read morecommunicative, and fantastic work. I'm generally a cynic when it comes to the goodness of people, particularly many of those involved with auto body shops. But Amanda is just an amazing person, and completely saved my anniversary trip. I half-joked with my wife after about moving from Ohio to Jamestown NY just because of our phenomenal experience with C&A. Exactly the kind of people you want to have in your community and the very definition of going above and beyond.

I enjoy working with the people they are very customer orientated and stand behind the work.read more

Arden Ohlssen is a very honest and knowledgeable mechanic. Recommend highly.read more

amazing shop and such sweet staff! they were so helpful and stayed open past their shop time to…read moremake sure i was able to receive the service i needed! will definitely be going back!

Vey disappointed that they are trying to steal from me. They said my engine was being replaced by…read moreHyundai. Covered under warranty. Today it is suppose to be ready for pick up. Now they tell me I need new tires--I just had them replace in March--so they lied. Then they said my CV Axel is leaking--$900.00 to fix, then my belts are dry rotting--another $400.00 My dad said they will try to get you for something--and he was right. And on top of them trying to rip me off, they never offered a loaner car to me--I asked and they said they didnt have one---bull crap--Its Ed Shultz, I would think that they would have a loaner car--It took a month. I am very upset right now.

our old vehicle was totaled by our insurance company after an accident. my wife loves Elantra's so…read morewe test drove their '21 hybrid and fell in love. Andrew is awesome! He fought with banks for nearly a week to get us a loan approval that fit our needs. The car was cleaned again when we came to get it and they filled the tank! Then after all was said and done he gave us a very thorough how to on all the features of the vehicle! I highly recommend, and suggest, heading there when you're ready to buy a Hyundai!

Where can I begin to compliment the service I received at this establishment? From beginning to…read moreend, the entire process was explained to me in terms I could understand. Keith and John were both professional and approachable with calls or questions. The repair of the tailgate of my Bronco was flawless. It was as if the damage never occurred. When I got the car back, it was wayyyyyy cleaner than when I brought it in. These folks are the real deal in car body repair. The price was more than fair. This place ROCKS!!

Very polite, easy to work with, awesome finished product. I backed into a stop sign and had to get…read morequite a bit of repair done (eeek). The staff was very polite and up front. They are busy (which is a sign of great work or people wouldn't keep going there) my suv was drivable so that was no problem, it was only 10 days and then they fixed it quickly and the finished product was like nothing had ever happened. Like a said impeccable work.

What a wonderful experience we had car shopping at Shults Subaru! Sales Consultant Sallie was just…read moreexceptional. She had an amazing amount of knowledge about every detail of the Subaru's. Prices there are very fair and there is no pushing you to buy. Chautauqua County is very fortunate to have this dealer and I would recommend anyone in the market for a Subaru to contact Sallie.

My wife broke down nearish to Jamestown and she towed it to Shults. We live a few hundred miles…read moreaway, so we did business by phone. She had a hard time at points contacting them, and they gave us a quote of $4000. Fine. We said we had to think about it. He said they were gonna charge us $150 for looking at it even though they did no work on it. Fine. So we called a company that will ship our car home and called Shults to see if they would release the car to the shippers. Yes, if we pay them $291. Somehow they doubled what we owed!! So, my point is: They do not seem trustworthy.

Had my oil changed today and the service is fast and price was less than the quick change that did…read moreit last time. They changed my oil, checked all my air pressure and topped of my washer fluid. This is now my to go auto shop!

Had my bike in this shop for 3 weeks. I'd call to get the status and was told everything that it…read morewould be ready in a couple days and when I would go to pick it up nothing had been done. This last time the owner promised me that hewould have it ready by Friday so On Friday I called to see how much my bill was and was told that the owner wasn't capable of diagnosing and fixing it. Truth is he just didn't want to take the timetable diagnose the issue and run the tests. Instead helped to me repeatedly and sent me away 3 weeks later with nothing having been done and I left on my unsafe bike that I counted I him to make safe as a good mechanic does. I advise anyone who is considering going here to save yourself a lot of grief and go to Hectors or Drakes Powersports. Slagles in north warren is a great place as well. I wonderer leather waste my time again. I'll give my money to a mechanic that cares about their customers and the safety of the riders.