I had a very disappointing experience with this repair shop. Communication was poor, the repairs…read moretook much longer than promised, and I was charged more than the original estimate without a clear explanation. After getting my vehicle back, the issue still wasn't fully fixed. Customer service was unprofessional and I felt ignored when I raised concerns. I would not recommend this shop based on my experience.

Highly recommend this place, Great customer service and the work they do is amazing, Especially…read morewhen it comes to diagnosing your vehicle. They also go over the whole vehicle and give you an inspection report via text which include pictures which is phenomenal.

Where can I begin to compliment the service I received at this establishment? From beginning to…read moreend, the entire process was explained to me in terms I could understand. Keith and John were both professional and approachable with calls or questions. The repair of the tailgate of my Bronco was flawless. It was as if the damage never occurred. When I got the car back, it was wayyyyyy cleaner than when I brought it in. These folks are the real deal in car body repair. The price was more than fair. This place ROCKS!!

Very polite, easy to work with, awesome finished product. I backed into a stop sign and had to get…read morequite a bit of repair done (eeek). The staff was very polite and up front. They are busy (which is a sign of great work or people wouldn't keep going there) my suv was drivable so that was no problem, it was only 10 days and then they fixed it quickly and the finished product was like nothing had ever happened. Like a said impeccable work.

I was on vacation with my husband and our 2023 Tahoe broke down. Despite no openings for several…read moredays, they worked us into their schedule. Part was back ordered so they gave us a few loaner. More importantly they coordinated with GM to get us a long term rental back home as part wasn't available. This dealership coordinated with GM to get our vehicle back to us (11 hours away). They also followed up to make sure we got our truck back. You don't see this type of customer service anymore. Highly recommend this dealership

Awesome customer service, Tim was great! I was in a pinch and needed a battery. They got me in and…read moreback on the road in no time!

Had a full detail done on my 5 year old truck. This included vacuuming, shampooing and armor all of…read morethe interior, glass cleaning, door sills, floor mats, everything you can think of. The exterior was buffed to remove all of the minor scratches then waxed. Rims were detailed to remove al of the brake dust and wheels treated. My truck wend from a muddy accumulation on interior and exterior filth to showroom quality! The Detail Spa offers a discount to some local companies. I took advantage of that. Not only was there a monetary discount, but they also picked it up and returned it while I was working. Very convenient! I would highly recommend The Detail Spa for making you fall in love with your ride again.

Had high expectations with service and was let down with worst experience ever. Prior visits with…read moresales and inspections were great. Jeep was worked on for over a week intermittently and I had to call in a couple times to get updates. Went to pick up when ready and pay my bill to take elsewhere as resolution dragged on. Took for a test drive to verify vehicle was at least in condition I dropped it off with and parts came off the engine less than 1/4 mile down the road (see pic) and lights lit up like a Christmas tree. Limped back to the garage and left to be fixed again. They compt'ed bill a little over $100 and said that's what it is. Paid my bill and will not return.

they are exceptional to work with. i leased my truck from a dealer in ohio and i have had some…read moreissues with the engine. multi cylinder missfire they have gone above and beyond to fix this problem. the are replacing both exhaust cams and cam phasers. as well as the rockers and lifters. they gave me a 2022 jeep limited as a loaner until my truck is done. thankyou for all your effort in fixing this problem

They were awesome! They came in middle of the night for a van lockout which was hard since it had…read morean oversized door. They worked and worked at it until they were successful, when others surely would have given up! They were well priced for the late hour, and amount of time they spent with my car. Would definitely recommend them for their friendly and helpful attitude.

Emerald Towing really came through and rescued us. The local guys wouldn't answer the call…read more We were off the road, up a one lane dirt road. Emerald drove all the way to Great Valley and backed up a one lane slope. Well done Emerald.

I have had all good experiences with this place. They helped me get inspected so I could register…read morein this state. They did an oil change and called me to remind me my inspection was due shortly thereafter and they made sure I got it completed in a timely manner. They helped when I had an overheating emergency and the helped more than once with light bulbs. Never felt like I was a burden. They were patient answering my questions. They charged fair prices. They accept credit cards. I always called first to set an appointment or give them a heads up. Never any issues.

This is absolutely one of the BEST places! Seriously, take the longer drive and go to them! Levant…read moreis extremely honest, reasonably priced, beyond friendly, welcoming, and they don't over charge on labor or mark up the prices of parts. I've used them for years and and never had any issues . Levant is a 10 min drive from jamestown which is worth it instead of getting screwed over by tanners in Jamestown. 2 of my friends tried Tanners and got taken for a ride on marked up parts prices and lied to on priority. Replacing an evap isn't $350 in parts and labor or the emergency they tricked my friend into thinking it is. My friends now goes to levant and loves them. Levant had me drop my travel /winter car off Sunday night and leave my keys in their safe drop box. By noon on Monday they had my state inspection, sway bar link, front brake pads, oil change, and fuel line all done. They also put air in my tires. This place is amazing. They didn't charge me a fortune either. I absolutely love them! It's hard to find honest fast mechanics in the Jamestown area.

Took my car there to have tire pressure sensors installed and they installed them and never put the…read morecaps on. Then I noticed one of my lock nuts were missing off my tire and figured hey I got the key and the extra regulars in my glove box no big deal. They never put the key or my extra stuff back in my glove box. I'm never going to them again not to mention the rudeness of the office and mechanic Personnel well I was there. I noticed all that stuff when I got home but they were not worth the hassle because they would more than likely try to say it was me with how they treated me when I was there.