It's been a month since I brought my car to get pictures for an estimate. I called last week and…read morethey stated they'd get back to me as they didn't know why an estimate wasn't created yet. Called again today and no one is answering. 1 month since pictures of my car were taken - I don't know who's running this shop or what's going on, but be aware.

Was disappointed in the time it took to have the taken in for repairs. I wish they had tried harder…read moreto quickly repair the vehicle.

Efficient staff, good problem solving skills! We needed "shop repair" bcs there were unique…read moreproblems with the broken rear window in our car. We are very happy with this Jamestown shop, our first time ever using the Safelite repair service. They even took care of working out payment by our auto insurance carrier (Erie). The phone calls we made to Safelite's call center in Texas were the low point of the whole experience. I wish we could have dealt directly with the shop when making the appointment.

staff was friendly but that's about it for the positive experience…read more they charge an arm and a leg to repair small cracks in the window without telling you that you could have a brand new windshield for less than $200 difference they also don't tell you is when they are fixing the crack. It does not actually take it away. The crack is still there. It's just filled in. The worst part is they recommend new windshield wipers no matter how new yours are to protect the repairs so they overcharge you for some of the worst windshield wipers I've ever had in my life. bottom line this company is just trying to make a sale and price gouge their clients. if you are considering having a chip or crack repaired, do yourself a favor and get the windshield replaced. And whatever you do, DO NOT BUY THE WINDSHIELD WIPERS. They are trash and a driving hazzard as they do not work.

CHECK PRICES !!!! they doubled the price on a single glass door from $175 to $350 after checking !!…read morebad me !!! i thought they were honest ???. after more checking every one was half there price. there is 4 screws to remove frame they used old gasket striped screws .home depot has 2 new doors with frame for $288 .looks like glass did not double after all !!

My windshield had a huge crack in it due to a recent hail storm. I was concerned with the…read morequarantine due to the corona virus that I would have trouble getting it fixed right away but D&S got us in the next day and we got four van back a couple hours later and looks great! Would definately recommend them.

I have a custom glass project and they are the only company who would go the extra mile to work…read morewith me! I will post again when it's all finished!

Came into get a quote and the walks out lazily and looks at me like I was interrupting him he was…read moresending mixed messages as to who does the work and was eating his lunch in the middle of talking and kept giving short rude responses. I don't believe he would do a good job if he doesn't care to stop eating before talking to people