Needed to find a go to mechanic in Buffalo for my daughter. Her car had one major issue and one…read morerelatively small one but that one had some slight safety implications . My strategy for finding any new third party is to read the reviews and try and synthesize the truth, speak to a decision maker and assess and finally ask for some quotes for the parts and labor. I spoke to four shops and of course everyone needs to see the job before finally committing and that scope can obviously change. Sam freely and patiently gave me some quotes for both (others couldn't get past - we need to see it), the quotes and the final pricing were both very fair and competitive. Mo communicated freely during the fix and heres the kicker and why we'll trust these guys moving forward. They easily could have turned the minor job into a relatively major fix and they didn't, the problem and solution was less in every sense than what I assumed it would be including their cost - great job the both of you!

Anywhere from may to June of 2022 I took my Chevy cobalt to get the back right break done and on…read morethe 4th of July the car swerved to the left and then to the right then it totaled on the expressway going towards west of the 33. He had an unlicensed mechanic working on my car at the time. Not sure how business is for them but I do not appreciate my experience

Great store. Great Service. Great staff. Had an issue with the engine on my 2017 Nissan Titan (was…read morea factory defect but not a recall) and the Lifetime Engine warranty that was free/included in my purchase covered the full amount ($16,000). I am extremely pleased with my experience there. I also bought a 2018 Can Am 570 ATV here that someone traded in on a vehicle. Absolutely love that machine.

They have the most friendly staff and best customer service! I would reccomend anyone to go there!…read moreIt was the best car shopping experience I have ever had. I have bought numerous cars there and would keep buying from them.

Bought my 2019 Chevrolet Silverado 1500 about a year and a half ago. I had a break down and took my…read moretruck back to Landmark. They fixed my truck, did a great job. I love my truck and am very happy with all my dealings with Landmark Chevrolet and the people who work there. 5 stars and a big thanks you.

I purchased a brand new Chevrolet Tahoe , and I had the best service ever from the dealership. I…read morecouldn't believe it the Owner Kevin took care of me personally. I tell everyone go see Kevin at Landmark he will take care of you.

I am a disabled veteran who bought a vehicle from this business. When I bought the vehicle it had a…read morereoccurring and documented problem, the "dealer" ( more of a dishonest lying con-artist) made all kinds of promises to fix the documented reoccurring problem. When time came to fix the problem he told me it was my problem, and I would have to pay out of pocket. Do not trust!!!!

My husband bought a 2018 Ram 2500 in April. The navigation is not right in it and hasn't been since…read morehe purchased it. It gives you completely opposite direction of where you're going and says your in another state. After he purchased the truck he went away on a business trip and we were not able to get the truck up there. I took it there today and they wanted to charge us $1600 to replace the radio because they couldn't reflash the navigation and then gave attitude when you questioned them about warranty. The service man stated they only give 1 month warranty on issues like this. When questioned about factory warranty they had no response. They proceeded to say that Ram has had an ongoing issue with the radio and when we said if it's a continued issue why would we replace it for $1600 and it may not work in a month and the serviceman said "well so it works." I'm sorry but after spending $50,000 on a truck and they treat their customers like this we will NEVER buy another vehicle from them. Furthermore we will be taking it to another respectful dealership when it needs any work my husband can't do.

Purchased a vehicle on 12-23-21 from Dave on payment plan. 6 months later I get my first( of 4)…read moreletters from DMV stating they could not issue me a title for my vehicle because of a discrepancy in the mileage. His mileage was lower than the mileage stated when he bought it. I took this letter to him and he said he would take care of it. Approximately 1 month later I received my 2 nd letter from the DMV stating the exact same thing. I took that letter to him also. He said he was working on it. By the time I got the 3 rd and the 4 th I had given up with him. And started seeking help else where. On 12-23-22 I was involved in a vehicle accident. Needing my title asap for insurance. So I had no choice but to go back to him once again. Come to find out he had did nothing to correct this problem. I had to go to the Mayor and senates office to get this done. And because of his mileage discrepancy I lost my warranty. And had to pay for work done on it. If I could give this a 0 star I would. And my vehicle was totaled and because of his screw up and neglect to fix it when I asked this held up my insurance pavement for 2 month which included his pay off. And he has the nerve to charge me late fees.

Purchased a vehicle from Dave. Come to find out he lied about the mileage. Their were more miles on…read morethe car than he stated on the title. Took forever to get the title cause he refused to do the necessary paperwork. And when I tried talking to him he just brushed me off and was kinda rude about it. Like he didn't have time to talk to me cause he already knew he had his money. And he charged me late fees for his mistake.

I just bought my second vehicle from this dealership. I was very impressed with them again. Their…read moreprices were reasonable. The vehicle was thoroughly gone through and anything that it needed was taken care of. They aren't pushy at all and they speak to you like you have a functioning brain which isn't usually the case at used car dealers.

Normally used car lots might be a little bit shady. But this one has been around for a lot of…read moreyears. Unfortunately car and truck rates and prices are off the charts these days. I didn't actually make a deal with this used car lot however they were incredibly honest so honest and fast they actually sent me to a different dealership to make my change. It's incredibly rare to find someone so honest that they actually sent away business even though they totally could've got me. I definitely appreciate it I'm not messing with me. I would definitely recommend and if the stars align I will buy from them for sure

With regret I have to write such a review. My fiancé my 2016 Ford Escape into Emerling Ford for…read moreservice, just recently. Worse experience I have had. When my fiancé spoke with the General Manager, Nick Luther he was rude, condescending and very dishonest . This all happened because my fiancé gave Emerling a #3 on their Madallia survey. I personally wanted to originally wanted to go to one of Carl Emerling's dealerships because my brother in law always bought his vehicles from his dealerships (Gowanda Ford). Now the General Manager Nick Luther said they were not associated with Gowanda Ford which is untrue. The General manager told my fiance that because of the rating he gave then Nick Luther no longer wanted to do business with us, and took it upon himself to cancel our next service appointment May 1st. Never known a service business to do such a thing!! Also, Mr.Nick Luther thinks it's okay to discriminate against senior citizens because he doesn't like a review. I would think Mr. Carl Emerling would be worried about losing business with a General Manager like Nick Luther. You know what they say word of mouth can make or break your business. I will certainly never do business with them again nor would I recommend them to anyone.

I've been a customer of Emerling Ford for about 17 years. The service you receive here exceeds any…read moreother establishment. I've purchased numerous vehicles through them. I've had countless repairs done by the service department. I can give 100% confidence in satisfaction. I believe in giving credit and commendation where it is due and Emerling is at the top of that list!!!!!!

Kightlinger Motors did an excellent job of repairing the rim on my 2020 Ford Fusion. I would like…read moreto especially commend Kathy Easton for her coordination with the parts department and my tire warranty company. She was able to get the rim and complete the warranty process within two days. She was able to get me a loaner car. She is professional as well as friendly. Such a great experience. I was able to enjoy my weekend in PA because of the service I experienced at Kightlingers. Thank you! Thank you Kathy and thank you to Parts and Service.

Every aspect of my experience at Kightlinger was easy & painless, exactly how purchasing a vehicle…read moreshould be!!! Every person we dealt with there was always knowledgeable, pleasant & friendly. Even though the dealership is located almost 2 hours from my home I would not hesitate for a moment to travel to them in the future to purchase a vehicle.