Good honest people, one of the best experiences I have had when buying a used car. The service and…read morehospitality that was shown to me was top tier, I will be a returning customer next time I am in need.

I should have known better. I have heard this dealership is shady but aren't they all. Everyone…read moresays how great Toyotas are but they don't tell you how much every extra thing you want costs. The models are very basic and not at all worth the price. I always try to keep my business local and was going to send someone else there. I definitely won't be doing that now.

Just purchased a vehicle here, living in WA. They honored the price as msrp during this crazy…read moremarket. Steven Chambers, sales rep there, is incredibly professional and helpful. He even gave a great recommendation for transport and we got the vehicle in just 2 days, across the whole country! (I'm sure transport varies depending on availability). I've dealt with a lot of sales reps in my time, and Steven is one of the most professional. We were waitlisted for a rav4 Prime since March 2022 and he called us in July 2022 when one arrived. Kelly, the finance manager, is also very helpful in handling all the docs. Not as easy since we live several states over. I definitely recommend Luv Toyota, you won't encounter slimy sales tactics like other dealerships out there.

1 star. We purchased…read more2 vehicles from Hamburg Motors, and both ended up having serious issues requiring engine replacement. That alone should have been enough warning. Do not trust anything Terry says. While one of the vehicles was at West Herr Hyundai getting a new engine installed, their technicians informed us that the vehicle also had a broken coil spring and a broken stabilizer link. Terry was told about this and said to just bring him the receipt for the repairs. When we brought Terry the receipt, he suddenly said he didn't know which account David Chaplin wanted it charged to, so we left the receipt with him. When we returned, Terry's entire attitude changed after David decided he would not cover the repairs. The only reason I am giving 1 star instead of 0 is because David did cover the towing cost for the vehicle. My advice to anyone considering buying from Hamburg Motors: take the vehicle immediately to a trusted garage and have it fully inspected by a mechanic you trust. Do not rely on their word alone. Also, NYS will investigate any shop that willfully passes a vehicle inspection improperly for up to 6 months from the date of purchase. Keep your bill of sale, get a written quote for the faulty parts, make sure you get pictures of the damaged parts, and file a VS-35 form with the NYS DMV if needed. This vehicle should never have passed a New York State inspection.

We stopped in their lot on Friday, May 22, 2026 to see what cars they had. Ended up test driving a…read more2016 Ford Explorer. Liked the car and began the paperwork to purchase it. I had been driving a rental car while looking for a replacement car, because this Explorer was not ready to take home yet, Dave offered to pay two more days of my rental car until I could pick it up; this did not happen, just empty words on his part. I had a decent sized down payment and when I asked what the total was and how much was being financed, he gave me an amount and said that includes a two year warranty. You sign everything on an ipad these days so it wasn't until days later when I read the email sent to me that there was no warranty included, he charged me $1895 for a two-year warranty. Never asked if I wanted to buy a warranty, told me it was included and then added it to the purchase price. To date, I still have no paperwork on a warranty, what it covers or does not cover, who its with, what to do if I need to use it, ectera. The next day, Saturday the 23rd, he told me I could come Tuesday the 26th to pick up the Explorer. On Tuesday, I called three times to see when it would be ready for pick up. By this time I had to turn the rental car back in so I had to Uber to the lot to pick up the Explorer. Finally on the 3rd call, I was told to come after 3:30 p.m. to pick up the car. I get there after 3:30 p.m. and told I can't have the Explorer today as there is a huge crack on the windshield right in front of the driver seat. There was no crack when I test drove it Friday. Now, I question if there was even a crack in it on Tuesday. So I took an Uber for nothing. He did give me a loaner for this one night so I could drive home and drive back the next day to pick up the car. Dave seemed super nice, but now knowing he added a almost $2K item onto the cost without even asking, I feel duped and would not go back there or recommend anyone to his sales lot.

Recently purchased a Jeep from Evingham . They were very straightforward and easy to work with. I…read morewould purchase from them again.

I really don't recommen. I bought a car from them and my lower and upper arm control are completely…read morerusted out. If I even hit a bump my back tire would be gone. so please do not go through them!! They may be cheap but it's not worth going to spend more money to get it fixed.

Extremely nice people! Karen and Kim in the office are very kind and helpful. The owner Mike was…read morevery kind and willing to work with me. Definitely the most honest car salesmen/women I've met. I highly recommend! Some of the other reviews seem negative but in no way did I feel like I was being jerked around. I can't comment on the warranty because I have had my car for a week and have had no issues. I would imagine with the customer service I experienced though, that if I have any issues in the future they wouldn't have any problems working them out with me because like I said their customer service was very welcoming and understanding.

Just got my tires rotated and had some recall work done- software updates. They waived the $30…read morerotation fee and my first 8000 miles cost me nothing maintenance wise (EV- no $100 oil change either! AND I pay 18 cents a kw hour so 4 miles costs me $0.18 NOT $1.125 per 4 miles like my gas vehicle did (16 mpg))!! Thank you Vision Hyundai!!! Go EV it is awesome sauce!! Ionic 5? No. Iconic 5!!!

Have always been taken care of at the Henrietta location. Oil change, maintenance, repairs, tire…read morebalancing, etc. I just hope to always have the same good and attentive service.

Easy, fast and convenient way to sell your junk car. Received a great offer instantly. Arranged for…read morepickup at the same time. The tow truck driver was friendly and on time. Highly recommend!!

Everything went smoothly the driver was very good at communicating and had my check ready thank you…read moreI will definitely refer and use this company again