My husband called him at 10:30 PM on a Saturday night. We uploaded pictures of the Shattered glass, he told us what he would charge to replace it as well as the date he could come out. He is working by himself, bottom line he did a great job and he was very professional. The price he quoted us was fair. We highly recommend him. read more

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!!!!!!DONT USE THIS COMPANY!!!!! I had a window replaced from this company on June 2,2025 it is September 16,2025 so literally 14 days after there "30 day" warranty, we'll today as I stated above is 3 months 2 weeks after and the window fell out when I was cleaning it. Mind you you dont need to apply pressure to really clean a window, when I called to speak to them about them fixing there mistake it was the absolute worst customer service I've ever dealt with in my life! The guy didnt even ask for the address to look up the account for the repair, immediately asked for pictures and immediately said he has no records of it being done! Immediately said it would fall out the same day not later. Well my boyfriend called from his phone to set up the appointment/order to get it done. So he literally already was not trying to do something about this from the beginning. Had my boyfriend call, he asked for pictures so we sent them, asked for the receipt of course sent all that, stated he would review them and call back. About a hour later we call back since he never called back to his paying customer, he once again said it would fall out the same day, that the warranty is past 30 days that it wouldn't have fallen out from there work. Rude as can be even called me "homie". Let me tell you, the screws they used were self tapping well supposed to be and yet they didnt lock into anything, there so tiny its insane! They used double sided foam and glue that it still wet to this day!! They refuse to fix it even though its not my fault this happened it was clearly the work this company provided. Now it has to be done by another company and paid for AGAIN!!! Also wanted a paper receipt but they dont give you one and by the way he says they wont do nothing without a paper reciept so watch out for this also! I want the window done right and the money back for the first one and now this one that the owner is paying for this time. This is not right by any means at all. PLEASE, I BEG YOU, if you can use someone else for your services needed please do it!! If I could give them 0 stars thats what would happen by all means. L read more

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Does very professional glass and fast and has good quality work and very clean and best price and did have the cheapest price to

DO NOT USE THIS AWFUL PLACE!!!!!!!!!!! CALL THE GLASS GURU INSTEAD. Calledd to fix a single pane window... They didn't do the job, when asked to come back and fix it I got ignored, hung up on, and played games with. Still no window and out 200$. They now say I am harassing them for calling and trying to get ahold of them and threatened me with the police, for me calling to get ahold of SOMEBODY. They then LIED and said I signed a paper saying the job was good. COMPLETE LIE. I was not even home I trusted this company enough to let them work and that they would do what was asked, and when I returned I was VERY SHOCKED. Disgusted with such a SHIT company. Not to mention it's my birthday. Happy birthday to me from safe glass. read more

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Very professional and did his job expedition. Highly recommend. He replaced window on my backdoor. I appreciate his work ethics.

After removing two rickety wood fence slats, someone entered the backyard and burglarized my Southern California home in the middle of the night while it was unoccupied, by breaking glass in a sliding glass door in the back. The monitored burglar alarm immediately went off and the police arrived quickly. So, the burglar didn't stay long, and while some personal items were moved, nothing was taken. But a gaping jagged hole had to be secured, and glass replaced. I called a different company first, and was quoted a price for boarding up the opening that was almost three times what Safe Glass charged me. So, I went with Safe Glass, and Israel and crew arrived at the house swiftly, and did a very professional job of securing the premises until a new glass door could be ordered and installed. In the ensuing weeks I wound up ordering another replacement sliding glass door, and two retrofitted framed double-paned glass windows to update the house exterior, and am very pleased with how each job came out. Only two temporary glitches occurred, and both were quickly remedied. On the last window replacement the company supplying the glass for Safe Glass's correctly sized order prepared the wrong size. So, this window's installation had to be delayed some days to receive a properly cut window at no extra charge to me. And, just after this new window was ultimately installed, and Israel and crew had been gone about 30 minutes, I noticed that the house alarm system no longer worked, because a magnetic contact on the old window had not been taken off and affixed to the new window. Not to worry! I immediately called Israel, and he said he would turn around and return within 45 minutes to remedy the problem, and he arrived back at the house faster than that with the needed contact in hand. He got the alarm system working within 10 minutes, and no alarm problems have been experienced since then. I did not think of or mention to Israel retaining the old alarm contacts prior to installation of this window, and they were largely out of sight. So I don't fault anyone for overlooking this. In any event, less than 1 hour was lost in having a fully operative home alarm system. The important thing is how quickly Israel responded to an identified problem and fully remedied it to my satisfaction. The new windows look great; less outside noise is now heard in the house; and my wife, Diane, is thrilled about the lack of exterior dust seeping in to rest on window sills. I will not hesitate to hire Safe Glass again to secure or replace glass windows or doors if another need for their services ever arises. To further reduce the odds of another unwelcome entry, a new secure vinyl fence has now been installed to replace the old rickety wood one that lasted over 40 years. More on this soon in another review! read more

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Listen...this company is highly incompetent on everything between doing the job or even simple communication. In every single aspects I was let down by this company. I cannot fathom how pathetic this place truly is. Go ahead and threaten to call the police all you want but the way you run your business is SICK! There is DOG CRAP EVERYWHERE. The poor dog has bloody paws from it stepping on glass probably. The workers for this company don't complete the job & take off saying it's good when it's not. They forge signatures. We only gave you a tip because I had to go get my kids lunch & put some trust that you guys would get the job done but like I said it was not done correctly. Sit behind your phone and type all you want but when we call all you can do is hang up the phone because you KNOW what you did was WRONG. I'm sickened you have taken advantage of customers.... read more

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I called him for window and told me to measure. It was saturday so he asked me for deposit so I did and he told me that he will be here on Monday so Monday comes and asked him what time he will be here, he told me Wedesday. I was confused. He told me he has gray glass so I decided to do but there was a chip on gray window! I told him but he said it won't show, but it did read more

Safe Glass Window Replacement - Windows Installation Near Me - San Bernardino, California

Work is sloppy! The man is completely incompetent. Please do not spend your time and money here.

Great customer service came out measured my glass gave me a good price and came and installed quick and easy highly recommended

Do not come here. This is ran by 1 guy, and he is an impatient idiot. Yesterday he scheduled to fix two windows and had me confused with another client. Then sets up at morning appointment at 7am. No one wakes up that early. Lmao He gets there and can't find the building. Within 10 minutes he says he doesn't want to be driving around a small complex for 10 minutes to look around so he gives up and takes off. So unprofessional and impatient. There is no business for this man. He is a chicken with his head off running around loose. All he had to do was look at the door to see the unit number. I send contractors there all the time. No need for workers like him to prosper here in the states. Lazy and very unprofessional. Hope you learn from this experience bud. Please stop wasting people time! read more

Israel was a great, honest, friendly glass guy. I called around n he was $100 cheaper that others I got a quote from. Needed a double panel window replace. Please call him if you need any home glass or mirrors replaced. He's the man. read more

They came fast and did a professional work and gave me a good price thanks will call them back

We hired this guys to do our screens for all the windows in our home including the screen door $410 for his service. This was a day after he re-screened it. He came to "fix"it yesterday and cut too much off on the upper left hand side and said it was because my kids stepped on it. He said that's all I can do. When you say your going to fix something you FIX it! you don't do a half ass job. I get it he's been paid so he don't care but come on man take some pride in your damn work. read more

Had them come out to fix a window. The work they did looked like a drunk homeless man did it. As soon as we shut our front door the glass fell out. Didnt use the right materials. And refused to return my call to fix the simple mistake read more

Safe Glass Window Replacement - Windows Installation Near Me - San Bernardino, California

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This company are crooks did a glass door for my mother's closet on 3/5/2020 and 6/3/2020 the closet start falling apart and separating. She contacts the worker who did the work this POS tells her no warranty and stop being cheap. If you pay 280 for just a install would you think that 3 months later it would fall apart??? DONT DO BUSINESS WITH THEM SO UNPROFESSIONAL. CROOKS!!! read more

******Attention***** Really unprofessional personal be careful with them I have a really bad experience they are unprofessional they put a window and left frame a bent then they don't want to installed it and wants to call the cops after he screams in my house by the way police got involved really bad service now his denying service jajaja what he don't know is that everything was being recorded read more

Horrible very unprofessional they do sloppy work! When u file a complaint with owner he send u text saying read them bottom of the receipt. Witch does not take away the fact that there company did horrible service and they won't acknowledge it. Try to get the company to fix . All they can say is read the bottom of the receipt very unprofessional read more

We needed a large window repaired. Windows were old but still in good shape. Response and timing was not an issue. Experience was not professional or helpful, rude at times. Our window frame was returned in horrible shape - needed light sanding to look decent after window was reset. He stated I don't take care of the wood/ frame. Overall very unsatisfied with service. read more

They arrived at our home on time; extremely prompt! They were very friendly. Did the work very nicely, competently, and fair priced. Very happy to find this company and would recommend them to anyone for a reliable window replacement. read more

I was really impressed with Israel's speed in coming out to our house and replacing a broken window. Not to mention his rate for doing so was very reasonable. This window that needed to be replaced is not a common size (our house is almost 50 years old), but he had the glass with him when he got here. The last time we had to replace a window of this exact size was about 15 years ago. My hubby had to remove the window frame, take it to a glass shop, and then re-install it himself. Israel did ALL the work and only charged us a few dollars more than it cost us 15 years ago where we did almost all the work. I heartily recommend Safe Glass to anyone in the IE who needs a window repaired or replaced. He's mobile! read more

AWESOME JOB! GREAT PRICE! I got several quotes to have my front window repaired. Safe Glass was by far the lowest. The repair was completed faster than I anticipated. I highly recommend Safe Glass. read more

I chose Safe Glass to replace a broken window based on a low quote and great Yelp reviews, but ended up confused and disappointed with the service I received, which seems polar opposite from the other reviews here. After Israel rescheduled last minute three times due to various reasons, I ended up going with another company (Smith Bros. Glass in Ontario), who initially quoted me slightly higher, but were much more professional and took care of the repair quickly with no problems. Two of the reasons for rescheduling (rain and truck breaking down) were reasonable in my opinion, but the third was not. He scheduled an appointment window between 1 and 2:30 p.m., so when he didn't show up by 3, I gave him a call to see what was going on. The only explanation I got was, "What city are you in again? Oh okay...yeah, sorry, we won't be able to make it out there today...I'll call you later to reschedule." Especially for those of us who work during the day and need to make special arrangements to keep appointments, this is unacceptable--the least he could have done was called me before I had to call him to see whether he was going to show up. Combined with the two other last-minute reschedules, I was left with the impression that this company didn't respect my time, which is why I decided to go elsewhere. read more

Someone broke into our house through a window. I sent Safe Glass a picture of the broken window and they gave me a quote within 20 minutes. The quote blew the other quotes I had received from their competitors clean out of the water. After confirming the job, two gentlemen named Tree and Lucas were here within the hour and had the broken window fixed in less than an hour. All together the whole process took less than 2 hours. They were very professional and did not waste any time getting the job done. God forbid something like this happens again, but if it does I know who to call first. They do great work and you can't beat there price. read more

Don't do "business", if you can call it that, with this man! This is the first time I've done business with this VERY rude man. I had him repair a couple of screens for me. He charged me $40 per screen, which I thought was a lot; however, I was going to pay for them. He up on my the first time I was trying to get what I needed done; why, I don't know. I called him today because I was suppose to pick them up today. He said I told him I'd pick them up at two. Something came up, unexpectedly, for me. I called him at 4:33 p.m. and he said he had closed shop and was at home, already. I asked him why he didn't call me to let me know he would be closing. He said "if somebody doesn't pick up their stuff it's their fault, not mine." I asked him didn't he practice good business to call the customer. He hung up on me, again, and would not answer when I called him back. Therefore, I sent him a message letting him know I was going to place my rating on Yelp and wherever else I could do so. I will not take my business there ever again. I agree with Martin G. and Jackie C.; he's rude, his dog is on a long chain but not in a fence and acts as though she's going to bite you. I told him, in the text, he could take the screens and shove them up his behind! Don't waste your time with Israel, it's not worth it. I'll do the screens myself before I go back to his establishment! If I could give him no stars, I would! He's a whiner and doesn't want to take responsibility for anything! read more

Long story short, my across the street dirtbag neighbors broke my window with fireworks on 4th of July. Originally they claimed they would call a repairnan they know, but they never came through. I called Israel and he scheduled me for the next morning. They repaired it fast and price was very reasonable. read more

I called Monday for an estimate, which sounded great to me. This was the first company I called and was quoted 110 to replace and install a bedroom window. I said I'd call back and a few minutes later Isreal called back and asked if I had other quotes and he would beat any other price. I didn't bother to call others after that. I scheduled my appointment and was given an hour time frame when they would arrive which was great. Ultimately they spent 40 minutes and we're in and out. Thank you and will use again if needed. read more

Showed up on time and did a good job. I prefer using local people whenever possible, so I'll be calling on Safe Glass for any future glass and screens on our rental properties. read more

I recommend this service. Called and got service same day to replace a broken window my son broke and the rate was very reasonable rate. Would definitely use him again in the future if needed. Thank you so much for your help. read more

!!!!WARNING!!!!! UNPROFESSIONAL, UNLICSENSED CONTRACTOR OPERATING ILLEGALLY! Israel is the most unprofessional person I have ever, EVER dealt with. Absolute pathological liar, sub par workmanship, extremely unprofessional conduct! He is operating illegally without a license and legally cannot do a job over $500 and obviously for a reason. Work is subpar, unprofessional and sloppy! On installation day the main window was the wrong size and for awhile refused to come back to finish the work, instead sending even more incompetent, unskilled labor to finish the job I paid him to do. I've never dealt with such unprofessionalism, he sent me pictures of hospital bands with someone else's name claiming he had a baby and was in the hospital for weeks, lied about his truck breaking down, missed several scheduled appointmets etc. I've wasted so much time from work dealing with unprofessionally, illegally installed cheap windows! The list could go on and on. The interior trim is sloppy and unprofessional and keeps peeling off. The caulking on the exterior is peeling! The windows are cheap and dirt keeps coming through closed windows! I've given him multiple chances to fix the work and the trim keeps falling apart. His website does not exist and he is no where on the contractor's board website. Also, it is against the law to ask and accept more than 10% deposits. Stay as far away as possible and always check for a license number!!!!!!!! Anyone with similar experiences contact me! read more

I am so happy that we called Safe glass. Israel provided great customer service and reasonable price. I had to get a double pane stand still patio glass repair. I had called two places prior to calling him. Israel quoted me an great price, plus he was the only one to get the custom glass in a short amount of time. I am so happy to have met him. Thanks A plus service. read more

Second time using Israel's company. Best prices and service. Highly recommended.

Man good prices and very professional and friendly they were on time and very quick as well but job came out really good

We had 2 front windows replaced on our home by Israel. He did a fantastic job. He was very thorough and clean. Now we have a whole clean streamlined look to our home. We received a good price and are considering replacing two more windows in the near future and will definitely call Israel with Safe Glass again. read more

Great service. Did the job in a timely and professional manner. Their prices were very affordable and the quality of the work was superb. Thanks again guys and I will be recommending your service to family and friends. read more

I'll be seeing these guys in small claims court, after almost doubling the original estimate they then rescheduled us, but that was ok, the price was still good. They showed up and did the install in quick time. Now about a month later the double pane glass is cracked, I googled online why it would do that and it says because of where we live, (Lake Arrowhead) it says high altitude glass should be used or it could crack...exactly the way it just did! When I called Israel told me that there's no warranty on the glass, which I completely understand, but when I asked him if he used High Altitude glass he stated "there's no such thing as high altitude glass, and whoever told me there was, was full of "Bullcrap" we are now going to have to take them to small claims because they used the wrong glass. I hate when small businesses like his take the kind of attitude with customers they way he has, I have all the text messages and the recording of our conversation this morning where he stated that there's no such thing as high altitude glass. Warning to mountain residents, these guys may be great at what they do down the mountain, but don't use them up here! read more

I called them due to great reviews on Yelp and was not dissapointed. Israel was quick and professional. He did a great job and gave a very reasonable price. I would definitely recommend Safe Glass to anyone. read more

I was very impressed on Israel's service & willingness to help me. he replace my broken window in a rush. Once on site he also helped me measure n order a back screen n came back the day he said to install it. Professional & very experience personnel. I would highly recommend them. read more