I've been going to sactown for awhile now. They do okay on pedicures, but every time I do get a full set, it just never comes out good. They never really take their time, the shape is always super bulky and I always end up having to fix them afterwards. Then I noticed this time that she didn't even bother to do any work on my natural nails, just threw on the fake ones smh. What happened to the cuticle care and filing. read more

I am extremely dissatisfied with my service I received today what happened to customer service in general first and foremost they have gotten to the point where they are trying to swindle their customers out of any extra coins that they can get out of them. I'm so upset I literally just wanna cry. I already haven't had my nails done in years due to circumstances going on in my life and prioritizing what's more important. I have been going to the shop since I was 13 long before they even opened up the other side, the vibe was rushed and catty to many times did the older lady have to come over and help fix the issue with customer and workers because they are trying literally arguing to up charge you differently then quoted, then you can see the worker become viability upset when the manager makes her fix the amount, trying to rush thru their service to start on some one else so starting to rush off the job their doing on you! I'm sad to sad I'm giving up with them because I'll be damned if my services is rushed and sloppy and then expecting a tip. Here's the tip DO BETTER read more

Sactown Nails - Getting my "rushed" pedi - Nail Salons Near Me - Sacramento, California

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Unfortunately, will not be returning. My dip/gel nails peeled the same night of getting nails done (Saturday morning to Saturday evening). By the morning, less than 24 hours later (Sunday morning) while doing basic household activities, breakfast, dishes, shower, my nails were completely peeling off and my real nail exposed and began bending (i use dip because of its stronger hold - usually) I called Sunday morning to verify they knew I was returning for a fix or refund because of how much chipping/peeling the gel/polish/powder had come off. I had to explain my situation half a dozen times to several staff all while being told it wasn't their issue it was mine. We spend a LOT of money on this luxury and I appreciate the work the staff do - however, sometimes there are issues - as is life. And as a customer, with a receipt and clearly an issue with the service provided, this should not have been as long of a "fight" as it was, nor should I have been made out to be the "bad guy" here. The original nail tech kept saying it wasn't her fault - and disregarded me completely. (I also tipped her! Which upsets me even more!) I will not be returning to this location and will not refer it. Im sure that means nothing to them, a dime a dozen , as far as customers go - but, like them, I work too hard for my money and time is precious to have had this type of encounter. Never again. (The son of the owner, who tried to help with the translating the issue, was awesome. I appreciate his attempt to assistance, although, it didnt seem to help the issue resolve) Long long story semi shorter, over an hour later, the owner ended up coming to the shop and finally just issued me a refund (a gesture she clearly didnt want to do, but also clear she just wanted me out of the shop) Not the way I wanted to spend my Sunday nor a way I thought a business would handle a situation where clearly the product was not to par of what was requested by the customer and serviced paid for. Pictures included to show the issues, 25 hours later read more

Excellent customer service Prices are the best in town Lots of color options and designs read more

Rushed, painful, and unsanitary service! The woman who did my nails did not even bother to say hello. She was very rough and went too fast when cutting my cuticles. She went too deep on 3 separate fingers, and I started to bleed. I asked her for some alcohol to dab on my cuts, and she proceeded to use her bare fingers to dab a cuticle relief powder directly on my open cuts. I was mortified. It's been a day now, and my cuticles are tender and painful. I will not be returning. Only good thing was the gentleman at the front desk. He was very professional and respectful. read more

Sactown Nails - Cuts to cuticle beds. Gel Color Manicure - Nail Salons Near Me - Sacramento, California

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Best pedicure in town! They scrub and rub and the pedi with the hot stones in particular is chef's kiss. Prices are good because you get a lot of bang for your buck. I'm gatekeeping my fav tech tho cause she be too busy. read more

Sactown Nails - Pretty toes - Nail Salons Near Me - Sacramento, California

nope. they don't sanitize their stuff and they gave me fungus. i have never seen them clean anything of theirs. Horrible. never going here again. the only good thing was the guy that did my nails was very nice and respectful but still never seen him or anybody else after going there for a while EVER clean their stuff. read more

Just set an appointment with Lisa. Shes top tier. Quick , with very High Quality work. She also has Immaculate product knowledge. Thank me later read more

Don't even waste ur timeee or money coming here they f wording suck ... the work is ugly and sloppy ... and they charge so much for some s word a word work bruh literally pls never come here read more

Got here after 9 only one person working .. they said wait 2 minutes someone will come.. 15 minutes no one has come .. don't say your open if you have no workers !! Bad business ethics .. a few people are in the back eating .. the smell of food is overwhelming...then they talk in their language and look at you .. so unprofessional!! read more

I have been living in Sacramento for about three years now and have not found the right nail salon yet. I've gone through horrible customer service to lumpy thick acrylic nails in multiple different salons. I randomly started following one of the nail techs Tom on IG and seen his amazing work. I seen he worked here so I came right when they opened back from the whole COVID lock down. I wasn't able to see him but the male receptionist referred me to another nail tech named Eric and he did such an amaaazing job! He took his time and did quality work. I also got a pedicure there which is fairly priced, even with them being so busy my pedicure lady took her time and did a perfect job on my toes. I HIGHLY suggest this nail salon to anyone! read more

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don't go here if your looking for good customer service they would have you wait 30 min for nothing and waste your time waited and they took somebody else that came in after me with no appointment waste of time read more

Would literally give this place a 0 if i could, are rude asf and get upset if you try telling them you're not liking the service so far. I went in for 2 pedicures with a friend, in their pamphlet they price the service for 33$, but tried charging my friend 50$ because they "accidentally" added gel even tho my friend specified she didn't like gel at all. I went in for acrylic toes myself & they had the efile going dangerously high, it wrapped around my toes twice & caused my skin to break. I also wasn't liking the outcome of my nails after specifying multiple times I wasn't happy with the service, i ended up telling her i wasn't happy with the way she doing things & would just pay for half & since we'd gone through half the process already, she got upset & ended up being very disrespectful. -0/10 do not recommend, go to Florin Hair & Nails instead it is 100% worth your money & is only a 2 minute drive from this place. read more

This is the only nail salon I go to in Sacramento - specifically for Tammy. She does an outstanding job on my nails; however, she is a little more on the higher end $ - but it's definitely worth it if you want your nails to last a long time. I wouldn't recommend coming here for a pedicure because it's way too expensive. I legit rated this place 4 stars just because of Tammy. So if you come here, I'd definitely say to book your nail appointment with her! This facility is definitely in the rougher parts of Sacramento. I'm afraid to park far because I want to be able to keep an eye on my car. read more

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I think the pictures they post to their Instagram are a scam. Their quality isn't half as good. The girl who did mine rushed them. Even tho I got something so simple it still came out with mess ups. My nails are uneven and they got some of that stuff on my actual skin. read more

Sactown Nails - Uneven nails - Nail Salons Near Me - Sacramento, California

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So my review is based on a few things but let me start with the positives. I got the OPI pedicure and it was great nothing to write home about but the massage was good and the polish was great. Hence the 2 stars. The shop is pretty clean and they also have plastic walls to separate customers. However I went there for my daughters first time getting her nails done and thats where it goes sour. I have been following Tomnails_91 on ig for a while and thought he would be the perfect person to do her nails for the first time. His attention to detail and all around style is amazing so I wanted her first Experience to be a great one. I set the appointment 1 week in advance, we showed up and I went to the left side ave then his name and appointment time because Sactown is 2 sides and they told to go to the other side. We went to the second side and they told us to wait, I told them I would do a pedicure and so they sat me and her down. About 10 min later some guy came up and took her to do her nails. I didn't think anything of it I thought it was Tom. Now my toes are done and I go to check out my daughters nails, the guy that was doing her nails was doing okay I kinda noticed that her nails weren't the quality of Tom but again I didn't know what he looked like and I didn't want to be rude because I thought it was him. Now I go on ig and have a message from him asking where we were, I told him we were at the shop and someone was working on my daughter. He basically told me that its my fault that I didnt ask for him evebthough I did. He nails came out sub par but she was happy and thats what matters. All in all his work is amazing and I wish my daughter would have got the appointment I booked but his attitude towards me and misdirected blame will keep me from ever utilizing his services. There are other nail techs who do great work and who are also kind to their customers. read more

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The lady who did my nails rushed them when all I asked for was a almond shape French tip. I was honestly believed she'd do well because I heard great reviews about this place. Not only that, she also assumed I couldn't understand Vietnamese and talked about how "picky I was and that my nails were taking too long." She didn't clean up my French tips and left them smudged. Btw she charged me $50 at the end. read more

Sactown Nails - Nail Salons Near Me - Sacramento, California

I've been coming here for sometime, and this last time was horrible! I had made an apt for a nail fixture at 11:00 and I didn't get seen until after 12:30 And then they had some one that didn't really know how to do nails fix my nail and made it more worse. It was horrible experience I was very upset.The communication is really not good especially when I book apts. I'm thinking of going back to S lounge nails in Roseville. read more

Amazing shop! First time going and I LOvED It!! I was in the shop for a good 45 minutes got a full set and let me tell You this is the fastest I have ever been out of a nail salon. The ones I used to go to I would be there for a good hour in a half and I'm just amazed at how good of a job Kim did. I will definitely be going back to her. 10 stars if I could read more

Sactown Nails - Found photo on Pinterest - Nail Salons Near Me - Sacramento, California

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Nina does amazing pedicures every time . She's nice she clean very honest about what looks right on your toes far as colors , she always make sure her clients have try best experience in her chair . Book with Nina read more

I went for a at lasted all of 10 minutes in my hands look like shit my nails look like shit I've never been re read more

Sactown Nails - Nail Salons Near Me - Sacramento, California

Went to get my nails done on Wednesday by loan. after struggling to find a good nail shop Out here I can honestly say that I am In love these are freshly painted (no white tips) I paid $45 for this set. Loan did everything that I told her, she fast at what she does and she does good eyebrows as well! Doesn't really talk much but she is very nice when you do talk to her. Definitely will be going back to this nail shop! Thank you again loan read more

Sactown Nails - Nail Salons Near Me - Sacramento, California

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Every time I come to this place they never fail me. I showed a picture of what I wanted my nails to resemble and she did an amazing job. I didn't want my nails exactly like the pic but Fall like. The nail tech that worked on my nails was very nice. She made sure I was comfortable with everything before she set it. She did cut me a little on my pinky finger with her nail file but she was very apologetic. Overall I really like this place and I'll recommend Sactown Nails to anyone. read more

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SMH. This place needs to get it together. If I call and make an appointment. This is my first time. I didn't know there were two places next door to each other and ya sending people back and forth because you didn't write down the appointment - real unprofessional. Drove all the way from Roseville. Never again. read more

I went in for a gel mani and pedi. Lynn gave a great gel pedi... she was awesome, but this guy with glasses did a fucking terrible job of a gel mani. Was too quick and not paying attention to anything muchless detail. I asked him to redo four times and they still look terrible. He did not apply enough polish the first time. He ignored the sides. It fucking bubbled. He filed the tips too much so there isn't any polish. Painted far away from cuticle, as you will notice on my left thumb. Uneven top coat. He SUCKED. The worse gel mani of my life. Even though Lynn was great on her first day back, this guy ruined my entire experience. Stay away from the forty year old asain man with metal glasses. Rude on top of it. Not worth 59 dollars, even though Gel pedi was great. Pictures will be posted of a pink gel mani and bright yellow gel pedi. read more

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I can say I've been to every nail shop this side of Texas, and I can honestly say I haven't found one I totally Love until my full set that I got from Sactown nails I had gone there a few days prior and got my full set and left and two days later three of them fell off I went back to the nail salon and told the young man they were very quick to get me in and they did an excellent job they took all my nails off and started all over and they did it for free I was amazed I've never been to a nail shop before where when they mess up they fix it for free I will absolutely go back to this nail shop over and over again very very well impressed. Thank you Sactown nails read more

Sactown Nails - Nails - Nail Salons Near Me - Sacramento, California

liars. I waited over and hr for them to tell me 10 more minutes. Then after 20 they tell me another 1hr. The one lady I talked to claiming her coworker said 10 mins then she has another customer. But her coworker never spoke to me a blatant liar. When the told someone who came in 10 mins after me an hr. But over an hr later still not helped. They do not manage time well and they continuously lie about the time. I would give 0 stars if possible. read more

The salon is decent, and the customer interaction isn't the best but they are very good at nails. I always ask for Nicole to do mine, she's really good. The best thing to do is to bring a picture reference. They last really long. I get gel polish on top of my acrylics and it'll last 3 weeks. I only go there for Nicole though. read more

Sactown Nails - Nail Salons Near Me - Sacramento, California

I was told by Jimmy if his 11:30 appointment didn't come then he would do my manicure. Great it's 11:30, I'm invited to his station greeted by two large flies and something wet on the top of the chair. I sit down after he wipes off the chair, swatting away flies. It is almost 11:40 when the appointment shows up. A female worker told me to get up after he had already started working on my nails. I said "She's late" so the appointment told Jimmy that she'll wait. The same female worker rings up my total then asks, "you want add tip" I politely said "no" and walked out the door for the last time. read more

Horrible service ruined my real nail refuse to even fix them very full and dirty the tech argued with me when I told her I wanted chrom over top read more

Sactown Nails - Nail Salons Near Me - Sacramento, California

Terrible job. Waited 30 min for this bs lol customer service sucks, and obviously avoid lady at the # 1 desk chunky and uneven nails!! read more

Sactown Nails - Nail Salons Near Me - Sacramento, California

I just took my daughter to this nail shop. It was dirty and they charged me 20 dollars for her nails. I requested acrylic on her real nails , they put next to none! She in tears and hatted her nails. I will never go back here again. read more

Sactown Nails - Nail Salons Near Me - Sacramento, California

This place is just terrible. Went here earlier in the month around 06/20 and the lady that helped me was very rough and completely cut up the sides of my nails. My fingers were in pain after this visit. She didn't give me what I wanted AT ALL. I asked for medium length almond nails with a very thin French tip and a small flower design made up of just 6 dots on the ring finger. Which she decided to just do glitter on the ring finger instead. She cut them to the size I asked, but still shaved them so short that she even shaved down my nail for the shape, which was painful. They were all uneven with some long and some short nails and the French tip took up half the nail. She also messed up and got some white on the clear pink and didn't fix it. I Had to remove them and let my nails heal so I could go somewhere else. Will never be back. read more

Sactown Nails - Terrible - Nail Salons Near Me - Sacramento, California

OK, so let me give it to you straight. I've been going to this location for about 5 years, it's a hit and miss. I use to get my lashes and waxing done by Tammy. She does nice work when she isn't rushed unfortunately, that is a rarity. Sometimes my lashes would have way too much glue and looked like a clustered mess other times they would come off, or short one side. I stopped getting them done not worth the hassle, usually the people that visit this place cut the techs off, asking them to hurry even if you're in the chair making an appointment doesn't matter you're still going to wait. As for nails, I would go in for gel mani/ pedis, they will play musical chairs with their customers. Especially, if 'hoodrats' and friends come in since they will make more money. It's obvious some of the techs have little to no experience they will rush you since it's a pretty happening place. Customer cut them off so they are always rushing for a quick dollar. I was lucky if my gel nails lasted more than a week if that, several times they would completely pop off. Sonny (tech), Tammy's brother, done quick work but his nails don't last. A few times I don't live in the area so it wasn't worth me going back, I thought this was normal so I decided to visit another salon and guess what my nail problems no longer exist. So, after all these years I gave up on this place, not worth the drive or the wait. Another thing, if they were really busy they would grab whomever to do your pedi, a few times they looked like a job I could have done myself. I would ask them to kindly fix it, and still look shoddy and they would give you an attitude. And it isn't cheap, time and money, so I would avoid this place. Too bad because with Tammy there it has potential but since she rushes, or you get pond off to a different tech you'll be back for repairs soon. If you want quality, avoid this place! read more

Sactown Nails - Gel nails, 2 days later. Sonny. - Nail Salons Near Me - Sacramento, California

She's sweet , does a good job everytime & doesn't take long! My favorite nail lady I don't go to anyone but her . Must see Loan at sac town nails . read more

Sactown Nails - Nails done by Loan . She is so sweet! And always does a great job! I don't go to anyone but her . Ask for her next time you go! - Nail Salons Near Me - Sacramento, California

Decided to go here I normally go somewhere else. Went here because my sister wanted to. Total disappointment I asked the guy if he can do my nails even showed him a picture he looked at it and ignored me when I asked if he can do my nails like the picture. Confused because he didn't respond I politely asked him again he rolled his eyes and said well I can do anything. I regret letting him. He did not do my nails how I wanted. I asked if he could fix them and he seemed irritated and ignored me. Never coming here again. I paid and just left with ugly nails. read more

Do not go here!!!!! Initially I contacted this salon because I wanted 3D nail art done. They said they could do almost anything. I went in on a Friday had gel mani and jewels put on two of my fingers. The jewels fell of the next day and the polish started chipping as well! The whole point of gel polish is that it lasts two weeks. So now I'm pissed off because I paid $45 for these nails! I called the next day and was told to come back and they would fix them. I went back in and Alex glued jewels back on the two fingers and it looked awful so I had her remove them and just put glitter polish on those two nails. Then I thought she was going to repolish the other 7 nails that were chipped....but no... All she did was put clear polish over them! Can you believe that????? That's not what I call "fixing" your nails. I will never go back to this place! EVER! read more

Sactown Nails - Jewels falling off the next day. - Nail Salons Near Me - Sacramento, California

I had to give this place one star otherwise I would give them none it was horrible service Kim did my nails yesterday and today they're already lifting and they look filthy not to mention she charged me almost $50 for a gel full set when I could go to a nicer area and get half the price and I went with a friend who got hers done for 30 they were this extravagant design on her nails why the price difference I don't know but I would expect the same job to be done as my friends, if not better since I paid almost double! They look like shit! I WOULD NEVER EVER SPEND MONEY HERE AGAIN OR RECOMMEND THeM to ANYONE 80 dollars for basic pedicure and crap full set! read more

Sactown Nails - Nail Salons Near Me - Sacramento, California

One stars for the shape only! The lady Nancy who did my nails, made me bleed while shaping and buffing then blamed my cuticle for bleeding. LOL like WTF. Plus my cuticles were not push back and she also overlay the acrylic. And to add I just got it done 4days. It's already lifting . read more

Sactown Nails - Nail Salons Near Me - Sacramento, California

Worst experience ever getting a simple pedicure and now I can't even wear sandals. Technician split the skin in between my big toe when she gave me a massage. I guess she was trying to pop my toes but since my skin was soft from soaking in the water she ripped the skin in between my toes. The only reason why I went to get a pedicure in the first place. Prices are cheap but you get what you pay for. Don't waste your time or money. read more

Sactown Nails - Nail Salons Near Me - Sacramento, California