I just wanna rate negative zero the CV Optometry at 82227 ,highway 111 ste B2 ,indio 92201…read more
Earlier May 28,2026 around 3::10pm , one of their staff in the FRONT DESK , i think need to attend SEMINAR, Because she charged me $39.00 for eye picture ,supposed to be nothing to. Be Charged me and she insist that i need to charged $39.00 and i asked her is that necessesary she said YES, the doctor need to that. . and i said ,hold on i need to call the IEHP Office and she said if you call the IEHP im Gonna cancel your appointment ,because there's other patient coming blah,blah,blah, I said ok. Just set me an appoint.ent next time I said. And then she said again ok if you wanna call IEHP Office its OK you can call ill wait you she said ,but she never told me that only 10 minutes to gave me to talk my office . So,lets continue what's the story happened so i called the IEHP I was outside of their infront door talking to the IEHP on the line ,when i was done talking on the phone i went inside of the CV optometry ,I told her I just talked to the IEHP just now ,and I haven't done talking yet she suddenly told me ,I canceled your appointment , because I gave you 10 minutes only, ,and I said to her you never say 10 minutes only and she said I was checked you outside your not there , I said I'm outside of the door ,infront of the outside door ,why you said im not there. Ok i said it ok you cancelled it. But why you charged me $39.00 for eye picture and she tell a lies , she changed what she told me at first before I called the IEHP office . She's super lair. She insist that she never charged me $39.00. And she said its up to me to pay $39 for eye picture and she said yes ,hello I never say yes to me $39.00 ,I said I need to call the IEHP to asked about the charged, because I knew already before I went their at CV Optometry I clarify the IEHP About what covered and I also asked the CV optometry in indio if there any. Charges the woman said NO, Why one of the staff in the FRONT DESK i dont know her ,i wish i knew her name ,she charged me $39.00 dollar , she knew my PLAN is IEHP. Plus her customer service its not good ,I don't like her service ,plus she's not Honest she's a Big Lair. I DON'T RECOMMEND THE CV OPTOMETRY IN 82227,HIGHWAY 111 ,INDIO 92201.
