We were referred to this company while filing an insurance claim for roof damage a few years back…read more When installed, the venting V across the top was requested but not created and was only placed AFTER the fact. This past winter, we noticed GOBS AND GOBS of sediment / sand which appears to be sliding down our roof, lining our gutters, and after heavy rains littering the downspouts exits. We called this contractor in MARCH 2023 after a heavy rain just to ASK for someone to come out and see if we might have a faulty batch of product and get advice whether we outght to pursue help from the manufacturer. After repeated attempts to call, email, and even work via the insurance companies, it is now mid-November and other than kind and timely correspondence from a reliable Administrative Assistant, the "powers that be" there have made NO GESTURE WHATSOEVER to even return calls or respond to emails, let alone help a former customer understand our options. IF YOU ARE LOOKING FOR establishing a relationship with a professional vendor who gives even the slightest care for past customers... I recommed looking elsewhere. VERY DISAPPOINTING!

ARC held my hand with regular phone calls and check-ins and updates. The roof repairman came and…read moredid the repairs quickly and on budget. I hope to have another five years of life for my roof. The pictures they took show the wear and tear. So, I am confident that my roof has a few more years. Great communication!

Avoid B King Roofing at all costs. Breaches Contracts, Keep your cash, ignores all attempts to…read morecontact him. This is to notify you, that to date you have failed to complete any work on site in a substantial workmanlike manner. This is all documented with pictures, videos, and voice recordings. Last night, April 3rd with tornado warnings til 8pm and with high winds we reached out to you via text and followed up by a one on one phone call that the ridge cap you removed and then reinstalled on March 22 had blown completely open.  We also explained new roof panels were being buffetted and needed securing.  You agreed to come out and then never showed up.  Dave called at least 2 more times and left voicemails.  I sent additional text requesting your arrival time and included vidoe to support how serious the situation was.  I also tried calling.  You ignored all our attempts to reach you. Today, April 4th we once again made numerous attempts to reach you.  It is only when I call from a unfamiliar cell that you chose to answer.  I said hello Bob this is Brenda Meyer and you hung up on me. This email is to notify you that you have violated our contractual agreement. Your failure to secure the roof has resulted in additional damages to our property.  It was negligent of you to do so and negligent of you not to respond on site last night. We can not move forward with a company and individual who puts our home, dwelling, and our expensive Airstream at risk like you did last night.  We also refuse to move forward with a company and individual such as yourself who avoids communications with their client.  The quality of your work was poor at best. I had requested your material bills today so that I could rationalize how much of the 4200 downpayment you need to return.  Since you refuse to comminicate I have now filed a complaint with the BBB for the full amount. Dave and I have spent too many hours of our own personal time following after poorly installed materials.  As homeowners we had to climb on the metal roof and fix the ridge cap you failed to secure.  We did not sign up for these kinds of games. It seems very unlikely Bob that you have the metal roofing experience you told me you had when I was looking for a roofer. Please remove all my home images from your Bob King Facebook account.  We did not grant you permission to use images of our private home on a public social media site. You have left a ladder here.  Please contact us via email for a time to retieve that. Please return the 4200 downpayment you received. Regards, Brenda and David Meyer 11-11-2020 UPDATE, PLEASE CHECK CASENET!!!!! I SUED BOB KING. I WON LIKE ALMOST EVERYONE ELSE DOES. IT WON'T TAKE ANY POTENTIAL CLIENT LONG TO SEE BOB KING IS A CROOK AND HIS ROOFING SKILLS ARE KINDERGARTEN LEVEL.

Bob King replaced a flat roof in 2022. We paid extra for a tapered system so water would not puddle…read moreaccording to Bob. It puddled the next rain, I sent Bob pictures, he would not look at them & said I don't know what you are worried about, this roof is guaranteed for ten years, within 2 months it leaked , it has leaked 2 to 3 times each year since, Bob would not respond to numerous calls & texts until I agreed to remove a complaint I filed with the BBB. Each time it happens, he becomes angry, says "his roofs don't leak", he has come out 4 times in the last 3 years but it takes weeks to reach him each time. Now he says it should have been flashed, he will flash it if we pay more, but can't say when he will come out to bid. It has ruined the ceiling, and a laptop. We can't replace the ceiling because it keeps leaking. He escalates quickly on the phone, says he's had problems with this system against"rough brick."If it needed flashing, it should have been part of the bid in the first place. When we replaced a roof, we expected it not to leak and if it did, for the problem to be fixed in a timely professional way. This has been a nightmare. We are calling another company and getting an attorney.

I cannot say enough about how pleased I am with Chesterfield Valley Roofing & Exteriors. Derek…read moreand Steve were outstanding with communication and all work was completed flawlessly. They were constantly updating me on the state of work that needed to be done. They worked with my insurance company and made the whole process so very easy and stress free. Both Derek and Steve are honest and knowledgeable with many years in the roofing business. They did not try to upsell me or promote any work that was not needed. I am very thankful that they knocked on my door after recent storm damage. This resulted in a new roof and gutters.

I just wanted to put out there what a fantastic job Chesterfield Valley Roofing & Exteriors did for…read moreus! We contacted them and a very nice gentleman by the name of Derek Viner came out to give us an estimate on getting a new roof put on. He was extremely knowledgable, professional and had a lot of patience to answer all of my questions. They were very competitively priced so we decided to give them a try and I am sooooo glad we did! They did an excellent job in a timely manner I couldn't be any happier. I would highly recommend you give them a call.

I called this Company because two houses in my neighborhood had used and loved them. I started this…read moremid July. I sent them the insurance claim that was all I heard. I called 6 weeks later they said I was on the list just behind right now. I was good with that they promised by the end of the year. I waited 2 months called he said he was waiting for insurance Co to respond back. I asked him to copy me on that quote and I would stay on top of it for them. I called again after not getting the quote, the lady says we are still backed up but she would check on it. She calls me back today says "we are gonna have to pass on the job" I was dumbfounded. she came up with 100 different reasons none of which were professional. Personal problems. Wife sick WTH. I have to hussle now because I trusted that I was in line.

It's been 26 years since this company put a roof on our house. That one served us so well that I…read morejust had to get a quote from them to replace it. The man who put the last roof on is retired now but his son, Andrew, is every bit as good. They promised to be at my house by 6am. At 6:01am the dumpster was parked in the driveway. By 6:10 the crew had tarps hanging from the roof covering my shrubs, sidewalks, etc. the crew even got the potted plants out of the yard and under the front portico. Then the old roof started coming down! I returned from my daughter's house at 11:45am to find the job completed. The yard, driveway & sidewalks were immaculate. By tearing the roof down to the plywood they were able to identify & replace 7 sheets of plywood. They did a great job at a very competitive price!

After 7 months, were still trying to get our job finished. they couldn't get out here fast enough…read moreto pick up the insurance checks, but when it came time for the job it was excuse after excuse, then just GHOSTED. We have a roof after waiting 6 months, but now our solar panels are sitting in our garage, which they got paid $15k to take down and reinstall. We also have no gutters or garage doors. How can they get by with this? How can this be legal? We call day in and day out and we constantly text. WE GET NO RESPONSE FROM ANYONE!!! BEWARE!!!!!

Had both Ian & Trent stop by my house yesterday, they gave me a free inspection with a damage…read morereport, Pictures provided. They didn't try to sell me something I didn't need. Ian & Trent are honest folks, it speaks volumes about the red bird team. When I need a roof, I know who I am callin

My clients and I had a GREAT experience with Project Manager, John Sydow. I'm the Realtor and…read moreneeded a new roof put on in order to meet the closing deadline. John made and appointment to meet the insurance adjuster and more importantly, put two teams together and got the roof done in time. His bid for the work was also less expensive than the others. Thanks!

Altmann Roofing used to have someone by the name Michael C working for them. He comes across as a…read morevery smooth talker and trustworthy. We thought we were dealing with the actual company come to find out we were not. Well not only did my husband and I get scammed but so did this amazing father/son company. Alex and his receptionist Becky have been behind the scenes trying to fix Michael's back handed mistakes. I appreciate this more than anything. This is a small business company and IF you are looking for a new roof or a any type of repairs I would honestly recommend this company to anyone. Alex DID come out to our house climb on our roof and inspect it to ensure we would be safe throughout the next storm coming our way. Yes, it is his companies name and when they found out they had issues they did come out to try and address the issue. I just wish there were more better kind hearted people in this world. Thank you Alex you are appreciated.

1 STAR IS TOO HIGH FOR THIS COMPANY! I had signed a contract…read morefor siding on my house on 4/12/25. I gave Rusty, the owner, a total of $5,800.00 down, a little over half of the contract. A few weeks later, he called to verify the colors with me. It wasn't until June 21st when he called and said the siding was in. He said the siding was in but was waiting for the soffit and fascia. Said it was about 1-1 1/2 weeks out for that. July 6th, he said still not in, out of his control. Next day, the 7th, oh... now it is in Delivered, supposedly, everything on 7/12, didn't start until 7/18. They slapped up some siding on front of house and garage along with some of the soffit and fascia. NOT THE COLOR I HAD ORDERED!!!!! I was told by Rusty's son, the supplier called and told him they could not get the color I signed for so Rusty told them to get something close. He tried to substitute without even discussing it with me first, thought they could get away with it. NOT EVEN IN THE SAME COLOR SCEME!!!!! They were nothing but amateurs working on my house. One guy had to get his helper out of a halfway house in Arkansas, then there were health issues of installer, then both he and his partner were picked up for outstanding warrants. The craftmanship was horrific. They had to take large sections down due to installing it wrong and sloppy, they did not use the proper material to start the siding or to finish it. I had to supply the starter strips, and they decided to to try and glue the top strip of siding on to the wall with caulk! I was told it was a preference on material used to install not actually required for installation. NOT MYPREFERENCE!!!!!! I ended up firing them for breach of contract after the installation crew packed up all of their tools and told me to call them directly when the Altman's decided t get all of the proper material needed to do the job because they were not making any money on this one. DUE TO MISTAKES AND TOO MANY TRIPS BACK AND FORTH. I decided to finish the job myself and have over 100 pictures of the sloppy unprofessional workmanship that they did on my house. At 1 point, Rusty told me if I wanted the mistakes and slop fixed properly, I would have to pay extra for labor and more material. I can't believe I let them stay on the job for 6 weeks on a job that should have taken no more than 1 and 1 1/2 weeks according to his installers doing the work. they never showed up before 10:30 am and would leave by 2 pm because of the heat. They were told they could get started by 6:30am and work until it was too hot. I DO NOT RECOMMEND USING THIS COMPANY FOR ANY TYPE OF PROJECT WHATSOEVER!!!!!!!!! I was threatened by Rusty if I did not let them finish the job, he would file a mechanics lien against me and sue me for breach of contract. Like I said, I decided to finish the job myself and went out and got the rest of the material on my own that they refused to supply. Rusty did ask if he could bring the rest of the material over, I said yes, He could put it in my driveway and take a picture to prove he delivered it. That never happened!

They took the insurance money and never did any work. After 10 months I was still getting the…read moretypical reply, "it will be another 8-12 weeks." When you go to try and get your money back, there is a clause that states they keep $500 for a cancelled contract, regardless of timeline. It takes forever to hear back from them, and as of today, they still have the entire insurance payment and no one from their legal department has reached out despite my requests. Stay away.

Will came out with the GM Tony and they did a full inspection they walked me through the whole…read moreprocess including the insurance implications and made the whole thing as easy as possible for me. Can't recommend them enough!!