I hired Rick in Jan 2025 to complete finish our unfinished basement. The 'team' of 3 men were from…read moreIllinois. I live in O'Fallon mo. These men didn't arrive until 10:30am to begin their day. They took a lunch break and left each day by 3pm! One day, I saw that they were using my extension cord that they'd taken from my garage without asking! Umm bring your own equipment please or at least ask to borrow. Only one of them could speak broken English. They were scared of my dog so I HAD to be home while they were working. It was ridiculous. Their drywall skills were pathetic and tape and muddying looked like my preschool kids did it. When I would show Rick their shoddy work he would had them correct it but it was over and over and over. Their paint work was poor. Parts of the floor tile had to be removed and replaced. We found The ductwork was left unhooked up and ceiling tiles right over unfinished ductwork. I would not recommend and I will never use again. DO NOT USE THIS COMPANY as they hire non English speaking men who do do not know how to do interior construction work. Egress window leaked too

Rick and his team at Premier 1 Properties did an incredible job finishing our basement and staying…read moreunder budget. We had a low, tight budget but big dreams. We received quotes from a dozen contractors and none of them could stick to our budget. Rick provided some solutions that would help us stay under budget and still have a really nice space. It is now the BEST space in the house. We will be calling on Rick again for our next renovation. We had a one-year-old at the time of renovation and it was in the middle of the Covid 19 Pandemic. Rick and his team were incredible with checking on us and letting us know in advance how our day might be disrupted by the work. They were considerate of sound levels when he was napping and so courteous of our home life, which we were still adjusting to ourselves. This showed us a lot about the character of Premier 1 Properties. They care about the quality of their work, but they also care about their customers and their experiences during renovations.

Herb Adams, owner and Mike just completed power washing our home, soffits, gutters, railing and…read moredeck. They were fantastic! I highly recommend this company and crew.

This was the first year that we worked with Adams Power Shower because we had to move on from our…read moreprevious company who no longer provided the service. We have added them to our home file and have been recommending them to everyone. Two young men arrived and were very professional throughout. They took great pains to protect all of our gardens and considerable foliage by wetting them down first and then carefully moving their hoses to protect the vegetation. They did a beautiful job! We had one minor issue and brought it to the attention of the owner who responded immediately and took care of it. This company does great work in their field, but possibly even more valuable is their commitment to excellent customer service. In 2023 that is treasured and especially so for its rarity. Thank you, Herb and team!

Gas Appliance has been around for years. They started life being the gas light, gas grill,…read moreinstaller and supplier for Laclede Gas. So more people may have done business with them and did not know it. I had a problem with my gas grill and called Gas Appliance. I was able to order the part I needed over the phone without any problem. When the gas manifold valve came in they called and scheduled the install. The service tech who came to the house was friendly, efficient, and competent. It was one of those jobs he could do in 20 minutes and if I did the job it would have been 5 hours. Glad to have paid for the service.

Knowledgeable staff. Friendly workers. They're helpful people - in a variety of ways. They offer…read moremany options. It's all good at Gas Appliance.

Complete Home Remodel and owner, Rich Sturgess, have been a godsend! We did not realize our…read morerecently purchased near 100 year old house was suffering from more neglect and bad DIY than we realized. Not only has Rich helped bring back some of our home's character and charm, it is now safer than ever. As we continuing to show our new/old baby the love she deserves, Rich and CHR will be with us performing sound construction, offering unique solutions to problem resolutions, bringing in the best subcontractors, and getting us the best pricing possible.

From the owner: A custom design/build company specializing in kitchen & bath remodeling.read more

Work at my daughter's house with poor attention to detail start to finish. Damage occurred inside…read moreand outside on property, costing repairs and hassles from lack of respect and communication. Only emergency exit window caulked shut. Poor customer service in response to the problems pointed out on the work done and damage to fix and pay for. Excuses were given instead. Wouldn't recommend.

I can not say enough about Todd and the team that did the work at our house…read more My husband and I bought a home in March that we knew had a foundation issue. To our surprise it was way worse than we thought. Prior to finding Missouri Basement I had contacted a few other companies and they all told me that there was no real issue and the house would be fine. 6 months after moving in and renovating the entire house, new cracks appeared. I called Nathan at Missouri Basement and he came right over. Nathan informed me that the back of our house was sinking due to the dry weather we had and no rain. I knew he was correct, the floor had a huge slope that was never there before. I hired Missouri Basement and they were able to take care of the problem with extreme professionalism. After the piercing the back of the house and the walls being secured everything is perfect. Five stars all the way......

We had an old driveway removed and new one poured extending the width…read more Rob was our foreman and ran a hard working crew. Ryan (the owner) was out after the pour and returned upon completion to inspect everything. He's a hands on owner and that really means alot with such a large investment to your home. Jacob was our finish guy and took great pride in their completed work. He communicated well and made sure we were happy. We've lost track of how many passersby's have stopped to compliment the beauty of our new driveway. Recommended.

We spent $16k for a patio and to extend our driveway. They fractured part of the existing driveway…read moreand sealed a dog toy into to the patio. Yes, they DID NOT move the dog toy, just poured right over it. We have given them 3+ months to fix this, and they have not.

I cannot recommend doing business with this company. You pay a premium for professionalism and…read moreexpediency with these contractors. I got neither. Spend your hard earned money on a better staff that communicates and schedules at a professional level. TLDR: Because of scheduling negligence and poor communication, my project for a deck and patio cover was 3 times delayed and downgraded to just a deck because of administrative issues. Ultimately it was completed almost 3 months after the initial estimate. Our 12x20 deck ended up being $28,000. I put the initial deposit down in mid April for a deck (12x20) and screened in patio cover attaching to my house. It was an expensive project (~$41,000) that we were excited to have done. They estimated completion of the entire project by mid June. After the deposit we heard nothing from them until late May for a quick measurement on our property to verify the drawings. We expected the construction timeline to be very similar to the initial estimate. We heard nothing for weeks. Giving the benefit of the doubt, I reached out at the end of the month for an update. My PM stated they were a few weeks behind-- frustrating that the information wasn't shared, but understandable given the rainy spring. Fast forward a few weeks and yet again I was given the run around. I had many unanswered texts and phone calls. It was the end of July when I finally heard back from them. Turns out the project manager assigned to me dropped the ball. The permits for the initial deck and patio cover were approved, but allowed to expire. On resubmission it was found to be a violation of city ordinance so the patio cover had to be removed from the project. The 3rd round of permitting finally got approved. At this point I was very frustrated with the 1.5 month delay and ready to cancel. They whipped up a new contract quickly and I returned it quickly. Somehow things were still delayed. Finally they began on August 27th. The crew was FANTASTIC. They worked incredibly hard and had it up in 3 work days. I cannot praise them enough, their product was great. They are the only reason this experience was 2 stars instead of 1. At the end of the project I aired my grievances and was told they could not offer any discount despite the issues. I didn't even get an apology until I asked for some sort of reparation. Ultimately there are too many other decking companies that would be easier to work with that I would not recommend working with this one.

Aesthetic Design and Build completed our deck a few years ago. I'm so glad we went with them. The…read moredeck still looks amazing, and they're always responsive with follow up questions. We're getting ready to do a room addition project, and we have questions regarding aspects of the deck. Dan is ABSOLUTELY PHENOMENAL!!!! He has answered so many questions and been beyond helpful.

Mark Densing took an $11,000 retainer from me for one job site and never showed up. Mark Densing…read morealso took a $7500 retainer on another job site on only worked a few days and now I'm missing roofing materials. Mark Densing also took $500 to measure my cabinets and told me that he was paying the cabinet company. The cabinet company said they never received the deposit. Mark has since changed his phone number and won't respond to any of my numerous calls, texts or emails. Horrible experience. I'd give my experience 0 stars if that were an option, but I had to select at least one to post my review.

Mark and K4 stole our money. Over $100k of funds that we gave him on over 8 projects that was…read morenever spent on our projects. This man should be in jail for theft and lied to us for months about progress on projects. We even had live video meetings with him where he lied to our face. Buyer beware, never use him. He is a criminal.

Jared Hoffman was so friendly, patient and kind with my crazy household while providing a quote…read more I enjoyed the details from the company information, door and glass information. Jared was very informative. Love the samples between the digital views and glass samples. Highly recommend this family owned company

I hired STL Windows and Doors to replace 28 storm windows on my home because they were highly…read morerated. I was told that the windows would be fully custom to fit my existing custom interior windows, however, the storm windows I received are not custom and do not line up with my existing interior windows (see photos below). Honestly, I just wanted this fixed as it degrades the look of our home and is not what I ordered. What the company will tell you: 1. They tried to remedy the situation, but the company they use is no longer making storm windows so there is nothing they can do. 2. They apologize if the windows are not aesthetically pleasing or do not meet my expectations (disregarding the fact that they are not what I ordered). 3. They pride themselves on customer service, their reputation, and their customer's satisfaction. What I will tell you: 1. When I alerted them to the issue, they said, "It is what it is." They also told me that the storm windows only came in a 50/50 split (and not custom). I contacted the supplier myself and confirmed that the windows are available to order in custom sizes. When I told the company this, they said that they had reached out to the supplier and since they were no longer making storm windows, there was nothing they could do. I asked if there were other solutions, such as contacting another supplier, but I never received an answer to that. They also claim that I didn't tell them of the issue until the job was complete, but I told the installer (who happens to be the owner's sister) at the beginning of day two and her fiancé (the salesman) came out at the beginning of day three to see what the issue was. The job was not completed until the end of day three. I did not correspond with the owner until I filed complaints and contacted a lawyer. 2. "Apologies" aside, I must now pay another company considerably more money to fix the issue caused by STL Windows and Doors. 3. Their actions do not align with priding themselves on customer service. To outline a few of the particulars (without going into too much detail): they've blamed the original salesperson who no longer works for the company, they lied about the windows not being available in custom sizes, they then blamed me after I found out that they are available in custom sizes, a window was installed broken and has not been fixed. Please SHARE this with family and friends to help them avoid losing money to false promises. Thank you!