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HiPoint Roofing & Exteriors

5.0 (1 review)
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1 year ago

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JK Exteriors - New bedroom leak because the installer ghosted us.

JK Exteriors

(16 reviews)

Due to the tornado that hit our area in May my mom's roof was badly damaged. Jk EXTERIOR gave us a…read morevery reasonable price & we agreed. Have a deposit, however we did have to wZit longer then normally expected but we took into consideration how many homes were damaged in our area & how many homes& families also were in need. While waiting they offered every solution possible to make my mother's home more comfortable until the roof repair could be done. Imtheyvwent the extra mile and we were very impressed. When the roof was completed it was beautiful.tbe crew were very friendly,and very helpful. They cleaned up the mess every single day it was all.ost like they were never there. I don't know about all the other reviews about lawsuits etc what we do know is how well we were taken care of. I'll call them any time in future for any work I or my family ever needs.

JK clearly stands for "Just Kidding" when it comes to their slogan: "Built on integrity and…read moreprofessionalism." They get one star only because zero isn't an option. I had to supply basic materials just to keep the job moving. I provided all the trash bags for the drywall work because none were brought. The drywaller they hired off Facebook showed up without proper supplies, and the screws that JK provided were too long, so I had to supply the correct drywall screws myself just so the work could continue. The painter they hired was another story. He told me he was hired through Facebook and wasn't even an employee. He showed up with almost no tools and had to borrow tools from me just to do the job. He also appeared to be dealing with substance issues because he was constantly coming and going. When he started painting, he mixed up the colors and painted the house with the trim color and the trim with the house color. All he had to do was look at the existing paint and match it. At the end of the day he left without finishing the job and didn't even bother cleaning the paint out of my brushes or rollers. I ended up going to Home Depot and buying a 30-foot roller extension just so he could reach the chimney safely. He also left an open bucket of paint on my roof and spilled paint across my shingles. JK was eventually told to replace those shingles, which they did. JK also failed to provide polyethylene sheeting to contain drywall dust even though the drywaller said it was needed. I had to purchase that myself and was never reimbursed. Multiple times I had to go buy materials myself just to keep the project on schedule because JK wouldn't bring them when needed. I purchased drywall mud and corner bead to keep things moving. They did reimburse me for that one time. I also had to clean drywall dust and drywall mud that was dropped all over the basement and main floor because it was left behind after the work. At one point JK suggested the drywall installer simply screw a 2-foot 2x4 up against the back of the shingles to deal with a section where fire damage had left a 6" x 20" hole in the plywood under the shingles. There was nothing behind it to even screw into. That idea alone made it clear I needed to hire another contractor to handle that portion properly. Later I had to buy two air mover fans ($60 each) just to help the drywall mud dry so the work could continue. That should have been supplied by the contractor. When JK rebuilt the chimney they used two different types of plywood, and even after painting you can clearly see the difference between the boards. They also failed to install flashing between those boards for proper water diversion like they should have. They left a large amount of debris in my yard. After I sent photos to the salesman they eventually came back to clean it up, but they still left enough nails behind to fill a large dog bowl. Luckily I found them with a magnet before mowing the lawn. They also failed to properly caulk the trim boards, which leaves untreated and unpainted wood exposed on the backside where water can get behind it. The owner and salesman eventually came to my property to discuss the work that needed to be corrected. During the conversation I let an F-bomb slip while describing the situation -- not directed at anyone, just normal construction talk (I'm a low-voltage electrician). The owner took offense and told me not to use that language. I told him I'd speak however I pleased while we were on my property discussing the poor workmanship I was paying for. He responded by calling me a 12-year-old, which was ironic considering he's shorter than most 12-year-olds. I walked inside to grab the bucket of nails they had left scattered across my yard, and my Ring camera later caught him telling his salesman that I needed to be medicated. I told him to leave my property. His response was, "You'll be hearing from my lawyer." I had to explain that JK was still expected to finish the job and correct the work, but that he personally needed to leave my property. He said he was losing money on the job. I told him that's what happens when a company has to redo the same work two or three times because it wasn't done right the first time. Bottom line: avoid this company. They bid jobs and then try to complete them as cheaply

Pennington Roofing

Pennington Roofing

(7 reviews)

BUYER BEWARE. A complete scam. Will ask you to pay for materials up front and block your number.read more

***Update*** I had to sue Bruce Sr. and Jr. Pennington's in court and won a judgment against these…read moretwo thieves. They have no business license or insurance. They are your every day conmen. Now they owe me $15,000 plus restitution to the courts. DO NOT DO BUSINESS WITH THESE TWO THIEVES. ***Warning*** Do not do any business with this company, Pennington Roofing Company out of House Springs, MO. I wrote them a $9000.00 down payment check towards a $40,000 roof and siding job on September 28, 2023. The check was cashed on September 29, 2023. After countless lies from his Dad Bruce Pennington Sr. and his son in this photo I have come to the conclusion they are shady business people. No work has been completed other than the roof on my shop which was installed the week before Thanksgiving with no drip edge and half completed ridge cap. Left side shingles not put on straight. I would have thought they would have came back to finish the ridge cap so I wouldn't get water damage. I had a contract signed with them. I had another contractor come out to look at the roof and now it will cost me additional $5800.00 to fix what they have started. Pretty much the roof they just put on needs to removed and a new roof put back on due to their lack of quality work. I have taken legal action against by filing a complaint with the Missouri Attorney Generals office. Mr. Pennington has had more than ample opportunity to rectify this entire situation by either refunding my down-payment or completing the job he agreed to do.

HiPoint Roofing & Exteriors - roofing - Updated May 2026

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