Me and my boyfriend were driving from Arizona to Georgia and our 23 Rouge went into limp mode…read morearound the Amarillo area. We ended up staying the night here and brought our car into this dealership first thing this morning and the service team is amazing. Luke from the service department was one of the nicest people to work with. They got our car in and out within 4 hours. I was worried after reading some prior reviews but i'm happy to say we had a great experience here. I definitely recommend giving this place a chance if you're around the area.

Almost four hours for a oil change and brake flush then they tried to tell me my brand new tires…read morewere worn out and needed replacing and would gladly replace them for $1100. Did I mention my tires were brand new? Why would they try such a lame scam?

A & S Towinh handled my vehicle & myself with compassion and grace. My spouse died in a tragic…read moreaccident and A & S Towing was more than accommodating for my emotional needs. They are more than just a towing company, they actually care about their customers! Thanks guys!

Have appointment, waited 20 minutes to get in. Sitting in hot parking garage. Ambassador saw me…read moreand ignored me there was 5 other people in there. Standing around talking. Finally one of the older guy said this guy has been sitting around for 20 minutes where's the ambassador at. Almost 2 hrs for an oil change. Better to go to jiffy lube or other 5-10 minute oil change places. Wasted 2 hrs of my day. Will never go back again.

Joel from Service was incredible. I'm traveling cross country and he took great care of me and my…read morecar. They are also dog friendly which was amazing for me and my dog, Cooper.

I was initially quoted $4000 to get my truck fixed and reached out to Cassidy's Diesel Shop, he was…read moreable to pinpoint the issue and get me driving again for $450. I highly recommend giving them a call! Super honest and does quick work! Was able to secure an obscure part very quickly for me!

I was in a crunch and I went in and Carson was my sales guy, I told him what I was working with, I…read morepicked a car and the whole process took about 2 hours. They worked with what I had. Beautiful car too. Best car buying experience I've ever had and I've bought many cars! Minor problem with car they fixed it right away and even put me in a nice loaner till it was done. I highly recommend this place and am spreading the word. Thank you Carson.

PLEASE BUYERS BEWARE! There are better people and better cars out there! Take the time do your…read moreresearch and avoid this place at all cost. Negative 5 stars!!! These vehicles are unsafe for the road! Inspections are done illegally! This place is shady AF please steer clear!

This is vehicle #6 from Cross Pointe & we've had nothing but great experiences with this crew. The…read moreguys are always very friendly & helpful, they've gone out of their way to make things work for us. We will be back when we're looking for our next vehicle.

So I bought a used car from Cross Pointe a little over a year ago. I spent 15,000 in cash for what…read moreI thought was a well-priced used car, with the only issues being a damaged console and a minor oil leak. However, when I went to pick it up, we discovered a rattle, which they told me they would pay to repair and sent me to a Kwik-I-Car. I was there all of ten minutes before the mechanic told me they couldn't do anything about it. The rattle was still there when i took the car to the dealership to get the oil leak fixed, and they told me they would get that fixed as well, no charge. So I sat for three-four days without a car, but thought it was fine. Then a check engine light came on. Que about a week of no car as they fixed all these issues. Then I went to pick it up, and Wallace the sales rep tried to refill the windshield cleaning fluid, only to discover the reservoir was badly damaged. So I have to get that fixed. I thought that was the end of it until today, when i tried to get my car inspected, only to discover that the horn had no wires connecting it to the steering wheel. I literally have been driving a car that is legally unable to pass inspection. I don't know if these guys just don't use good mechanics or are intentionally ignoring things, but being told "it's not like we haven't put any money into it" when i spent 15,000 of my own money doesn't feel great.

We were on a road trip from Fort Worth yesterday and received a low tire pressure notification on…read moremy Traverse. We decided to get it looked at at AutoNation Chevrolet Service before continuing our drive and turns out there was a nail in our tire. They were so kind and understood the importance of getting our tire patched quickly. Their waiting room is one of the best I've been too. It's stocked full of drinks and snacks. I'm really thankful for the kindness and swift care.

Kristian went above and beyond in helping me purchase a vehicle out of state. For once, I felt like…read morea car salesman was for me getting a good deal and worked with me to make it happen! He get more like a friend rather than a salesman and that is hard to find. Not pushy in the least. Kevin also helped us out a lot towards the end also. We just are so thankful we ran across AutoNation West Amarillo! Thanks guys!

One of the best car buying experiences I have had. Super friendly and helpful team here helped my…read moreson get his first car. The whole process felt comfortable and exactly what we hoped for.

Ryan went the extra mile to obtain a vehicle for my Son. We showed up an hour prior to closing and…read morethey took special care for the purchase of the truck and gave a fair price on the trade in vehicle. Highly recommend this business. Is no pressure and great customer service.