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    H D Motors

    4.0 (1 review)

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    10 years ago

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    Kia Of Amarillo - Kia of Amarillo-Service

    Kia Of Amarillo

    (52 reviews)

    The worst place ever to buy a car!!! Don't do it! I bought my car in 2019... I bought a 2019 Kia…read moreforte. I was getting my oil changes and everything done at Kia up until my warranty ended. After my warranty stopped, I continue to maintain my car. I've never been in a wreck in my vehicle. I've never even gotten a ticket in my vehicle. October 2025 I was driving down western and my car just stopped. No lights came on anything. I was stuck in traffic thankfully I didn't have my kids with me for about 45 minutes until someone came and helped me get the car out of the way. And ever since then my car hasn't worked. I took my car to Kia the beginning of November... I didn't get my car back until the beginning of February They told me that they've been really busy and that they wouldn't be able to look at my vehicle until after Thanksgiving. I said that was fine because I really just wanted to know why my car just stopped like that. So I borrowed my mom's car to get to work and pick up kids. The communication was OK and then I didn't hear from them after Thanksgiving that they were starting the car so I text them because that's how they do. Everything is through text. He told me that they looked at my car and it looked like it had jumped time... That it would be an easy fix. The motor and the transmission looked great. I'm actually really glad that everything was through text because I still have those text messages I was happy to hear that there was nothing wrong with my motor or the transmission and that it would be an easy fix. So I asked when the car would start being worked on and then that's when the communication ended. He had told me that he had to remove the valve covers to look at the motor and transmission... All the things. He said everything looked great. Three weeks later, he sends me a text that he needs to remove the valve covers again in order to get the warranty department to pay to fix my car. He said that he had pulled up all of my oil changes and maintenance to the vehicle and it look like I have been maintaining the car, but he had to send it over to warranty along with video and pictures. So that they would have to remove the valve cover covers once again, but I had to agree to pay $175 for them to do that. I asked why they didn't take the videos and pictures the first time? He said that he should have but he didn't think about it. So I was iffy about doing it, but he reassured me that warranty would pay for it because the car was in really good condition and that they had pulled all the receipts that I had maintained my car. And I agree to it because I trusted him. Then I didn't hear from him again, so I keep texting and texting and nothing. My uncle finally went up there and asked what the heck was going on with the car. They told my uncle that it looked like I hadn't been changing the oil! When I have text messages stating that they pulled all my receipts of all my oil changes. He then tells my uncle will just because she was taking it to get the oil change doesn't actually mean that they were changing the oil. Well, how the hell am I supposed to know that if they're documenting it and saying that the oil's been changed why is it my fault even though he said that they can see that I've been maintaining the car? So he tells my uncle this is my uncle comes to me and says why were you not changing the oil? I got really upset... It caused a bunch of problems He then text me and says warranty is not gonna cover it. It's gonna cost about $8000 for you to fix the car.!! I owe $2000 to this car that I haven't driven since October But guess what? My car only has 50,000 miles on it and Kia wants to buy it off of me however they want me to purchase another car from them and that's the only way that they'll work the deal. All I want is for them to pay off the $2000 so I can quit making payments on a car that I can't even use. I've already paid them 16,000. I still have all the text messages from them... I still keep getting emails, phone calls, text messages to please sell them my car... If my car was in such freaking bad shape, why are they so hungry to buy it? Please do not do business with them. Thankfully, my boyfriend had an extra vehicle that I can borrow for work however, if his car ever breaks down well, how's he gonna get it around? I hate Kia... Their mechanics are the worst. They have the worst sales people there. They literally tried putting me in a 2026 car with payment 700 and something dollars and that's with using my Kia as a down payment There are the worst and they're selfish... They only care for themselves. They don't care for the customer. They're the worst if I could give zero stars, that's what I would give.

    David Veal bad bad bad job. Katlyn please learn how to…read morespeak to people better. Had my oil changed here. Their technicians did not properly secure my oil drain plug and my vehicle lost all of its oil because of their human error. Another oil change at a better dealership and was told they should pay for this because it was their fault. Of course they make up excuse after excuse and refuse to pay for the oil change I HAD to have done because their employees FAILED to do their job properly!! UNBELIEVABLE DO NOT GO HERE; RUN AWAY FAST!!!!

    McGavock Nissan Amarillo - Lunch in Fredericksburg with my beautiful wife!

    McGavock Nissan Amarillo

    (44 reviews)

    By far, the worst service department and senior management ever. Adrian is a complete ass and his…read moreboss, the general manager, is even worse and we hold him personally responsible. Our 2019 Nissan Pathfinder, which we bought there less than one year ago, would not start on five separate occasions due primarily to a repeatedly defective key fob. It happened again this morning and they refuse to pay for the tow. Inexcusable! Our car was dead in the water last time, and they set me up with Cierra Towing go get the car out of the garage and into McGavock (the only Nissan game in town if you don't want to have to leave Amarillo). Cierra damaged my garage and I am in the process of suing them. I guess birds of a feather... We have only one car and my wife needs to go to the hospital today. On top of everything, they never did any quality assurance on the car prior to selling it to me. The temperature control does not work at all and the best they can do is to offer me another car, but in the past, they have only offered a model that we are not interested in. Don't EVER do business -- if you can even call it that -- with these horse's asses. I just spoke to Christopher in service, who told me the car started when it got there. Liar! Ricky's towing service stated that the car would not start, either at pickup or upon delivery. Tis piece of crap Christopher no longer wants our business since his company can't hold up their end of the bargain. PURE UNADULATERATED SHIT!!!

    McGavock advertised a 2018 Rogue VIN: JN8AT2MT7JW453319 as a "certified pre-owned" car. I decided…read moreto buy it because it looked like a great deal but just before I was about to pay for it I found out it was being sold to me "as is" with no warranty or any of the perks you get from buying a certified pre-owned car. I only found out only because I decided to review the deal just before it was finalized. They said the computer makes that mistake all the time. Really? So they knew all along there is a problem with their listings but didn't think to warn me the car was not a certified pre-owned vehicle until I asked specifically what the warranty still covered? Then I was offered a third party limited warranty for $2,200. You bet I felt angry and misled so i walked out on the deal. As I write this that car is still listed as a certified pre-owned car three days later.

    H D Motors - car_dealers - Updated May 2026

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