This place deserves zero stars, and I strongly recommend avoiding it at all costs. The staff is not only rude but also incredibly condescending. My wife went there for an estimate on a repair we needed to pay for after a hit-and-run accident, and she was met with complete disrespect. Instead of a warm welcome, a group of men stared at her, and one approached her, outright accusing her of causing the damage herself based on his so-called "years of experience." If I had been there, I would have addressed his unprofessional behavior directly. This establishment's conduct is unacceptable, and they absolutely do not deserve to remain in business! read more

Not worth your time or money. Also they could probably benefit from at least learning how to park properly. read more

S & W Garage - Auto Repair Near Me - Long Beach, California

Tried to get a quote for a minor issue. Dude (I think it was Andy) gave me some outrageous figure. I shared this with him and he became irrational. Starred cursing and talking about how great it'll be when Trump takes over and all of us "snowflakes" will be forced to leave. Legit crazy person. read more

Best shop in my 25+ yrs taking my cars to auto shops. Andy and his team are customer focused professionals with a true passion for cars and the knowledge of the trade. Great service and honest pricing. I would highly recommend S&W Garage to anyone. read more

Great place Andy the owner is a great guy Not cheap and not expensive Fair pricing Excellent work read more

Great service. Andy was able to find the source of a rattling noise inside the back door of my jeep that was driving me crazy. I couldn't have fixed this myself. Nice enough to take care of it when I came in and at a reasonable price. Recommend! read more

Good job ... although I lost trust in him , I paid him in full what he told me I owe . I also had my front windshield replaced by a different guy his referral the glass company did an excellent job . I also paid the glass company with credit card there was a 20$ fee with the credit card although the glass company gave me back 20$ it was sealed in an envelope but Andy , would not give it to me . he said it was his tip . I said no its not I paid you in full . The 20$ was basically stolen from me ... So he has the 20$ because he apparently needs it more . Didn't want to keep the augment going . I always have good intentions , I even bought a plant from his mom ... the issue is just the principle of him keeping money that was not his . ty read more

To be honest I'm pretty surprised by these good reviews. My family company has used Andy for years now, without issue but Beware, Andy doesn't care much about small personal business, and if you have a small job he will put you on the back burner. I had a $2000 repair that All Andy has to do was call my insurance company, I had to remind him 5 times over a month and I finally gave up. I was super frustrated because he kept telling me he would call ASAP. Think twice about these suspicious reviews. Dealing with Andy is like pulling Teeth! read more

I've had work on my vehicles and referred many friends and family to Andy @ S&W. They do great work! From small jobs to heavy collision. read more

Nice guys. Fair pricing and they do great work. To top it off they even managed to work around my difficult schedule where I needed to get the car done quickly. I recommend S&W read more

Took my Toyota 4 Runner in for repairs to the front bumper, hood, and headlights. My girlfriend wrecked the front of my beloved car while trying to park. So, another auto repair shop recommended Andy and S&W Garage. When I went in I was happy to know that he was willing to work with me and cut a few corners and just do the body work that I wanted to pay for. So we replaced the hood and headlights and misc. parts that he and I thought were critical. I saved thousands of dollars from doing the full, by the book repair and the car came out great!! They completely repainted the hood, beautiful metalic blue and it was a perfect match to the fenders. Dropped the car off on Wed, and picked it up the following Wed. Nice job, and I saved a bunch of $$$ read more

It's so great to be able to bring your damaged car in, and to know that Andy and his crew will do a great job at a fair price. I highly recommend th! read more

Andy was great. He walked me through the process of the repair. He gave me a great quote and did a fantastic job at repairing my car door. It looks great now. I would highly recommend S&W Garage and Andy to anyone that needs some body work done to their vehicle. read more

Andy Is not only amazing at what he does but he is a genuine and honest person and will not steer you in any wrong direction. He's upfront and will try to help you out in anyway. read more

My wife took her 1989 Toyota pick up to get a quote for painting. The Hispanic man that she spoke to was very rude and condescending. He said it would take a month to paint, and would cost over $3000. Then he told her that the truck was worthless and there was no point getting it painted. She told him she was not looking to sell it, but just wanted a quote. She happens to really love her truck, and wants to take care of it. He had no business telling her it was worthless, and this reflects badly on their customer service. She will tell everyone she knows not to deal with S&W Garage. read more

Andy is the man, he's painted 3 of my cars, he's very reasonable with pricing, and doesn't take advantage of a situation.

I was in a minor accident last week and damaged the bumper on my 3- series BMW. I spoke with the guys at Long Beach Auto Detail to get a referral to an auto-body place and they told me that I probably needed a new bumper cover. Together with the labor, paint and repair to the fog-light, they estimated that it would probably be $1K+ and that I should call my insurance. They referred me to S&W Garage. S&W was able to fix the bumper without replacing the cover and did an impeccable paint job. They also fixed the fog-light that got pushed in during the accident, and all for $600. They also had it turned around in 4 days. Amazing job! read more

Andy never ceases to deliver. I've had him do three or four repairs/paint jobs over the years and their work is stellar. Never a problem. He's easy going, easy to communicate with, is fair and honest from my experience. And I like "shopping local"... in the neighborhood. All good. read more

Been dealing with Andy at S&W for the past 15+ years. Had him paint my 1989 Honda Goldwing motorcycle over 14 years ago. He did it piece by piece and it still looks great some 50,000 mile later. Recently I took him my 1996 Dodge Ram 2500HD pickup. The truck had been neglected since new by sitting outside and uncovered ( too big for my garage). Black is a beautiful color, but shows up every defect and will fade too. Andy and his crew took my truck in and gave it a make over. It looks awesome. Already had several people that thought I had bought a new truck. The price was good and the downtime was reasonable. They even painted the weather worn plastic bumper trim too. Would recommend S&W for all your automotive paint and body work. read more

I met Andy when I asked for an estimate for what I think is a significant scratch in the bumper of my SLK 350 after hitting a post in my apartment complex. He took one look at it and gave me an unbelievable quote. I honestly believed it would be at least twice if not 3x. The following week, I took the car back and not only Andy honored his word, he also installed the new headlights I brought with me to upgrade my car's front at a very reasonable price. The workmanship is excellent, the headlights work well, and my car looks better. I give his shop 5 stars! read more

S & W Garage - Bumper repair and headlight installation.... - Auto Repair Near Me - Long Beach, California

Poor customer service, owner clearly could care less if he keeps a customer (in this economy, really?). Orders parts, charges customer for them, then when customer shows up for installation, suddenly part is no longer available, except for more money. Hmmmmm, selling something I don't have and can't get. Replace that with something I CAN get, but costs you (the customer) more money. Can you say BAIT & SWITCH?!?!?!?!?! Don't do business with these guys, unless you have extra cash in your pocket that you don't mind piddling away, and really love to get scr**ed in a business transaction! read more

Highly recommend. Quality work for a good price. I have had work done by Andy on two of my Mercedes-Benz and was completely satisfied. Andy actually fixed some small issues with my car which I noticed after driving off, no charge! Didn't even mention it! I was referred to Andy by my Mercedes mechanic here in Long Beach. My daughter will soon be taking her BMW to Andy. read more

My wife and I had taken a date night out to a fancy restaurant with a valet service, and after our meal, the clumsy valet who i am sure was not familiar with the clutch on my M3, scraped the bottom of my bumper on the curb. The company agreed to pay for it. I took my M3 to 3 different shops, where S&W had not only the best quote, but the earliest availability. I was expecting to pay close to $1000 as I had been quoted at other shops, but I was more than happy to pay only $400 for the same work. Not only did they do a great job, they had my car back to me in 3 days! These guys are awesome! Plus they always have some pretty cool cars in there just to look at. Highly recommend them to my family and friends. Never going anywhere else. read more

S & W Garage - Auto Repair Near Me - Long Beach, California

Last week when I left to do errands, I found the front end of our car, which was parked in front of our house, had $2000 damage to it's front end from an overnight HIT AND RUN! The "silver lining" to that experience was meeting Andy Torres, owner of S&W Garage. He made the process simple. His bid was reasonable and his follow through on fixing the car - superb.... We got our car back yesterday. It looks great and needless to say, Andy took great care of us! read more

This place is no good. They do good work but Andy is unprofessional and really has no good customer service skills. Use S and W if you want your little 1 week fix to last you three times as long. read more

I was rear ended and had some damage to my bumper and trunk. The damage was covered by the person who slammed into me's insurance company, so I chose S & W because I believe in supporting local, small businesses and it was down the street from my house. What should have been a reasonably moderate body repair turned into a 5 MONTH LONG nightmare. First of all, it took them 3 weeks to repair just the bumper and I had to call several times just to get them to call me back and tell me what was going on. Very unprofessional.... and when I did call I usually got " What up?" instead of a "Hello, how can I help you?". A few weeks after I got my car back, I was off to a much needed weekend trip and realized my trunk didn't open. Not with the remote, or a key, or even with the emegency latch the HAS to open (we climbed in through the seats). It was jammed SHUT!! I took it back to the garage and after much head scratching they all agreed that it was obiviously from the collision and they missed it. "Uh, we didn't do check the trunk." I was asked to leave it for an hour. I came back 3 hours later, they had the trunk open (the emergency latch handle was mysteriously broken) and said they needed a part and they ordered it from the dealer. For the time being I had to "Press down on the trunk while turning the key to open the trunk". That only worked sometimes. Over the next few months this "fix" moved at a snails pace as I dropped the car off at least 5 times. Finally, in March, (the initial repair was done in November), the trunk opened with the key and needed to be taken to the dealer to have another part installed and to be reset so the remote would work. It took a month for the part to arrive, I took the initiative and called the dealership myself and had them call ME when the part came in seeing that they NEVER wrote down my phone number. In fact I did MOST of the work in getting my car from A to B, and communicating. Now my trunk works again, although the trunk door is still slightly off center from the collision and the emergency latch has a crack it from being forced open, but it wasn't worth the HELL to have them fix it. They do good body work, but their customer service sucks, it takes Forever to get your car back, and if you have a newer foreign car like a Volkswagen, BMW, Volvo, etc.... I would suggest taking it to a body that specializes in those models. I know will if this ever happen again!! read more

Andy hooked me up. Super cool dude. The side of my car was mangled and I thought there was no way they could restore it, but picked up car today and it looked perfect. He did it for cheaper than I was quoted at another place and in less time. These guys know their stuff. read more

andy hooked up my xb that was keyed, they have done amazing work for me in the past and he has the best prices i recomend this shop one hundred percent... read more

S & W Garage - Auto Repair Near Me - Long Beach, California

Andy is a professional Body Shop with a fair price. We have been going to him for many years now.

I went to this shop because it was recommended to me so i assumed it would be a good experience, i was COMPLETELY WRONG! When i showed up i stood there for a couple minutes waiting to be helped while the 2 employees continued what they were doing until 1 of them finally looked at me and said "do you need something?" In a rude tone of voice then when i showed him.the problem with my car which was a minor dent in my front bumper he just said "so what do you want?" I explained what i needed and he said it would cost 600$ and when i asked why he just said "bc thats how much i said it will cost " and he refused to explain anything about the proccess or price then finally just walked away! This was the worst customer service ive ever had in my life the employee was a jerk and had no sense of customer service and acted as if he could care less if he had any customers at all i would never recommend this body shop to anyone ever i would give them negative 5 stars if i could dont ever go to this place they will treat you like dirt and rip you off read more