After Brand X cellphone company hijacked my phone number on New Year's day, I rolled up to this…read moreVerizon location & spent at least 2 hours with Mark getting my phone & hotspot back up and running. He wasn't able to reinstate my old #, but I was so happy with his customer service and knowledge base that I don't care. The location was semi-busy all morning, popular site for walk-in traffic. This location is on Delaware, just before Hertel, in a strip shopping center that includes Fleet Feet, a Credit Union, and Little Caesars Pizza. Mark shepherded me through this perplexing issue with patience and kindness. If you ever have reason to visit this location, ask for Mark. He's the best!

They are thieves; they are lying to their customers and scamming them. This is the scam!! After you…read moreget done buying your phone, they tell you that you have to pay an amount to leave the store. They told me this amount was 300 dollars in taxes and fees. Then I said BS taxes and fees are not 300 dollars; what am I paying for. Then they told me that I was paying 150 for a case and charger. I said I don't want that!! Then I asked what the fee is for. And it was an 80-dollar fee to set up my phone. So I looked this up, and if you were at a corporate-owned store, they would charge you anywhere from 0 to 35 dollars to set up your phone. I told them I was not paying the 80 dollars, and they made me just pay taxes. So I agreed and had to return my phone the next day as a trade-in. There was an older gentleman buying what looked like the same phone, but this time the fee was 350 dollars. The gentleman asked what the bulk of this charge was, and the salesman said taxes and fees, but acted like the case and charge were part of the deal. I informed him of the scam, but this I am assuming if it was the same phone the setup fee was 130 dollars. This is TCC owned store and TCC states that they charge 29.99 as a set up fee. They can make the fee whatever they want. DO NOT SHOP HERE!!!!!! Make sure the store you go to is a corporate-owned store.

Outstanding customer service! Ask for Tony, he is so knowledgeable & a friendly guy. These folks go…read moreout of their way to make sure you get the best deal and equipment. for your dollar.

I came in for a screen fixing within not even 24 hours my screen went black I could hear all my…read morenotifications and calls but can't see . This never happened to me before I will never go to them again

From the owner: Local Business since 2018 providing used and new Cell Phones and Electronics from various Brands…read more Wide selection of Accessories. We do cell phone and tablet repairs. We also process utility bills and others.

I've been here a few times over the years, I've been a long time AT&T customer. I came back…read morerecently as I was rethinking my cell plan and decided to get an upgraded phone and change my plan. I spent quite a while talking to the store employee and figured out the best option for me. Came back to pick up my new phone and a different store employee who was super helpful in telling me how to transfer all the data and do all of those things. 3 stars for this large chain. I default chains to 3 stars as they must be A-OK to expand as they have. If I gave 2 or 4 stars the service was either terrible or it was better than expected.

Great service! Clean store. Nick was awesome! He was quick and efficient at his job. So helpful for…read morediscussing deals and what expect on my monthly bill moving forward. He set up my new phone and made sure I compared with the old phone to make sure everything transferred and I was satisfied.

I bought a phone from here 2 months ago, Galaxy S7. The sales rep said there was a use it or lose…read moreit $250 in free accessories. He also said I should change my plan and save $20 a month. He said I never used over 2GB of data and 5GB was too much. I switched plans and took the accessories. Ever since I changed plans as recommended, I now run out of data halfway through my cycle! In 8 years with t-mobile, I never ran out of data. On top of that, my bill went up $40 because they never credited me for the accessories! After over an hour on the phone with t-mobile, they say I have to go into the store to get the credit and re-adjust my bill. Huge waste of time and not happy. Considering leaving t-mobile after 8 years. Find another location to buy your phone.

Came in needing a new iPhone activated to a new T-Mobile sim card instead of Sprint. Hector and…read moreJoey were able to handle the process smoothly.