My car needed towing to the mechanic and they truly took care of me on a difficult Saturday…read moremorning. So grateful Carlos was able to help me out. They were professional and fair price. Thank you so much! Highly recommend them!

There was some miscommunication here. In the end, the job was completed by AA Towing. I should have…read morestarted there first.

Made a phone call and he arrived on time, fixed my flat. Very easy and I highly recommend.read more

Called Ty at 4am. We got a flat off I 95 while passing through. This man was here in less than 30s…read moreminutes! Fixed us up and had us back on the road in again, less than 30 minutes. Absolutely knows his stuff and was a pleasure to work with. The value was incredible. He's the real MVP! Thank you thank you! ​oh, and did I mention it was pouring down rain. Best mobile 24 hour tire repair in the area. We know bc we called a few other 24 hour tire shops with no answer or frustration. Would recommend to anyone in his area. The price of his service was on point. Impressive all around.

My car broke down on the beltway during afternoon rush. The owner sent out Tiger to get me. Lots of…read moretraffic and very unnerving given that I was in the breakdown lane with lots of traffic whizzing by. Tiger came and drove my Lexus on to the flat bed and took me to the Lexus dealer in rush hour. He was so kind and so professional and we had a wonderful and interesting conversation. Made sure it was dropped where they wanted it. They were assigned by Verizon roadside assistance. Best thing Verizon has ever done for me!!! They are an 11 out of 10!!!

From the owner: Our goal is to serve our community and make sure their safety first. We have been in business over…read more40 years and we serve the metro area DC, MD and VA. We are available 24 hours 7 days a week, once we get to you your car problems becomes our. Our storage facility is located in DC for short or long stay time.

Thank you DMV Express Towing for coming and helping us. Tony the hero of the day was very polite…read moreand helpful to us . Thank you again for towing our broken car at home .

I called Dc Express Towing and they showed up in 20 minutes. DeNeil was friendly and had a lot of…read morefun stories to tell. I would definitely use this tow company again.

Always Towing & Recovery came to change a flat tire for me and it was a real pleasure working with…read morethem. Lloyd arrived 15 or 20 minutes after I called--well in advance of the predicted one-hour wait time. And he was SOOO friendly and helpful--a lovely person. He also got my tyre changed in no time. I'm so thrilled! This was my second excellent experience with Always. Less than a year ago, my car wouldn't start and it turned out to need a new battery. That time, too, Always came promptly and sent a friendly, competent mechanic. Always is simply the best--ALWAYS call them if your car breaks down!

I received a phone call from Always Towing & Recovery this morning, and the person on the phone was…read moreextremely rude. I'm not sure why someone would have such an attitude at 9 AM when they're supposed to be providing customer service. When Jose arrived to pick up my vehicle, he called to say he was outside and then immediately hung up. From the moment he got there, he was rude and unprofessional. He started asking pointless questions about my flat tire and even said the tire didn't look flat to him. I'm not sure why a tow truck driver thinks he's a mechanic, but that wasn't helpful at all. To make matters worse, he asked where the keys were while they were literally in his hand. The entire interaction was frustrating. GEICO set me up with this alleged "company", but the whole experience was mind blowing from start to finish. Based on the rude behavior and poor customer service, I definitely would not recommend using Always Towing and Recovery.

I'm sad to say my experience with Recovery 1 is much worse than most reviewers. I will not use…read morethem again. As the crow flies, Recovery's yard is about a half mile from my home where my car was scheduled to be picked up to take to the shop. My experience with dispatch was pleasant enough. As I was at work at the time and not with the car was to be picked up, I explained to the dispatcher the car was in a parking lot behind the building of the given street address. He said his driver, Curtis, would call to get the details. Curtis called me to let me know he was en route to the vehicle's location. I explained to him the location of the car and offered to text a screenshot from google maps, showing the street names and labeling the location of the parking lot entrance and vehicle's exact location. I sent that screenshot and reiterated exactly where the car was and how to get there. What followed much later, well after I thought the car would have been picked up, were several calls from Curtis saying he couldn't find the car/the car wasn't there/he can't read maps/he doesn't do tow jobs in D.C./he can't find the key/he can't open the armrest where the key is/the car won't start. Ultimately, the car and key were exactly where I said they were and the car started without trouble. I don't understand why Recovery 1, a firm that boasts all over its website about how it serves D.C. specifically, would send a driver who tells customers he doesn't do tow jobs in D.C. Moreover, I don't know why they'd send a driver who can't read a map and also can't relay a cross street location to me over the phone to try to direct them to where the car is located. Again, Recovery's yard is less than a 10 minute walk from where the car was being picked up. It was extra concerning that he needed directions how to push a button to open an armrest compartment and that he had to put the key fob into the ignition to start the vehicle. Finally, with all the problems D.C. has with car thefts and carjackings, the last thing your driver should be telling your customer is they're at the location of the car and it's not there. Aside from not dropping the car off the back of the truck, Recovery 1 failed to meet the most basic expectations for professional service I had.

They were fast, the truck was clean, the driver was very nice and they got me where I needed to…read morebe!!! Perfect, what more can I say!!?

I cannot tell you how happy I am about going to this place. I stopped in at 7pm on a Wednesday and…read morewas out by 7:30. They had my tire in stock. They changed it for a very reasonable price. I didn't get talked down to. I was sure I'd have to take several hours off of work and I didn't. Incredible. Compare this to the last time I got tires when I was in New Jersey where I had to go two days in a row and waste 2+ hours each time on a weekday because they didn't have my size tires in stock. And I paid a lot more for them and didn't have the option to get used tires, either. Compared to that, this has been a breeze.

If you get a nail, screw, or slow leak in your tire, head straight to Mac's. I'm a repeat customer…read moreand they are expert specialists who do tire repair and replacement and do it well. This longtime independent black-owned business is a real asset to DC, and they make everyone feel welcome. Mac's even promptly provide personal online responses to quote requests. No upsell, no gimmicks, just friendly professional service with unheard-of 24/7 hours. Cash or debit card recommended to avoid a reasonable credit card surcharge. Great value, with tires plugged in 15 minutes or so (once your vehicle is "up") for under $30. Keep up the great work!

My car recently broke down in middle of DC and thank god for insurance I was able to get a tow out…read moreof DC into Maryland. I called Nationwide Insurance which then connected me to WTF Towing. After 2 hours I received a call from their dispatch informing me that they have a time for my pick up. This would be a really long wait if I wasn't already in my office when the car decided to break down. Waiting 2 hours in the office is really different than waiting 2 hours outside in the cold. Closer to my pick up time , the driver called and mentioned he's running late due to rush hour. When he finally arrived an hour after the call , the driver hooked up my car pretty fast and we were out of street and on our way to MD within 15 minutes. Here's where I think they can improve their service. The driver had asked to follow us (a friend gave me a ride) to MD since he doesn't know the way. Which is really weird , who doesn't have a GPS nowadays ? Especially someone who makes a living driving from one place to another. The driver was rather reckless on the road , I saw him cutting cars off while we were on the way and also ran over a red lights. I guess if you are driving a giant flatbed tow truck you can do whatever you want ? We finally lost the tow truck driver since he was speeding and passing cars way faster than us ( apparently he decided to stop following us ) . Two days after the towing , the tow truck driver called me at 9PM ( yes , they apparently call people at night ) asking for a reference number to my case which I informed him it was my phone number. He ended calling me back a few times stating that it wasn't right . I got annoyed and stop answering the phone calls since I was trying to have dinner. It's just not professional to call a customer at 9 PM especially for something that can wait till tomorrow.

DO NOT USE unless you like rude tow truck drivers and waiting around hours while they lie to you…read moreand tell you '10 more minutes maybe 20'. The dispatcher even told me there is another meaning for WTF other than We're There First. They lived up to WTF and I ended up calling another company.

First of all, let me just ask: Why is it so difficult to find a good mechanic?…read more I've been to Auto Tech before and loved their personalized service, but since then I've moved to Baltimore. I tried another mechanic for my Honda Civic, but it just wasn't the service I wanted or expected. So, fast forward to an issue with my window. Long story short, I had it replaced by a certain well-known company, and three months later it wouldn't roll all the way up. They came back out to honor the lifetime warranty only to tell me it was the regulator. IMO they/he was responsible for breaking the regulator, as there was no problem with the window until it was replaced. There was definitely a nexus. But I digress. Instead of having to search for another mechanic in Baltimore, I just returned to what I already knew was good--Auto Tech. Todd and family are very personable and make you feel like you're at home. They're not trying to cheat you out of your hard-earned money by making up things that need to be repaired. If there's an issue, they'll lay out your options and let you choose which route you'd like to take. Again, I'm in Baltimore. But that's not a problem, as their waiting area is superb. You'll find the Wi-Fi code right there where you can see it. At one point Todd came out and said I could change the channel if I wanted to. They've got a nice coffee machine, snacks, and leather chairs that are as comfortable as the ones I have at home. My AC was also running warm so they checked that and topped it off. I also had them check my brakes. And they quickly repaired my window. The price was very reasonable. So, I'll just have to keep coming back to Bowie to have my Honda Civic serviced. No problem.

The best auto repair shop in DC! The service managers are knowledgeable and they are honest. They…read morerun the business with a caring approach by offering alternatives, cost saving advice and warranty on all work.