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    Progress Towing

    5.0 (1 review)
    Open Open 24 hours

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    5 months ago

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    RPM Towing - A horrible business truck

    RPM Towing

    (66 reviews)

    Customer service, understanding, happy to work with again…read more Picked up every phone call and helped make retrieving our car a breeze.

    They towed my car even though I am a resident of Seven Springs Apartments. When I called, they…read moredemanded $175 CASH. I explained multiple times that it was early in the morning, my car had been towed, and my wallet and important documents were inside it. Still, all I kept hearing was cash, cash, cash. I had to go to my leasing office to get their address, find transportation to their office, and arrange cash on the way because they would not accept another form of payment. The whole experience felt extremely unprofessional and questionable. What makes it even more concerning is that my car is a Honda Civic, but after taking my $175 cash, they gave me a receipt for a Nissan Sentra--a car that is NOT mine. How do you collect money for releasing one vehicle and provide a receipt for a completely different vehicle? The picture attached to this review was taken by me inside my own Honda Civic and shows the Nissan Sentra receipt they gave me. I am keeping it as documentation. Their customer service was disrespectful, and after this experience, I am not surprised by the negative reviews. In my opinion, both RPM and Seven Springs Apartments need to take responsibility for how residents are being treated. If I could give zero stars, I would. One day, we all have to answer to God for how we treat other human beings.

    Progress Towing - towing - Updated August 2026

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