I had a flat on my way into work in rockville, called ampm and they were at my vehicle in nearly no…read moretime at all. The tow truck driver was knowledgable, professional, and polite. As soon as we got to the repair shop I'm introduced to Adam, who runs the counter at AMPM. He was INCREDIBLY professional and understanding of my situation. Detailed multiple options to get my vehicle up and running again at a cost that was affordable to me. Definitely would reccomend AMPM if you're ever in need of repairs or in a worst case, a tow.

I rented a car with Avis and was stranded on I 270 at 8:30 am I placed a roadside call and received…read morea text that the driver would arrive to transport the disabled vehicle and myself to BWI to redeem another vehicle. AMPM has a gps locator that they send to the customer to see where the driver is located. I received a text stating that the driver was 90 mins away which would be an eta of 10 am. I am still waiting for the tow truck 3 hours later!!!!! I kept checking the gps app and the driver appears 8 mins away for the last hour. Definitely not recommending this business. I hope they go out of business actually.

By all standards, EC Towing & Recovery is by far the best towing service in this area of operation…read more With confidence, I strongly recommend them to anyone and everyone. I had a near-miraculous experience with this service yesterday 8/30/2023 when in less than an hour, my dead car was towed to my complicated and winding apartment complex garage by EDWIN, one of their patient, professional, and super-skilled tow-truck drivers. After several calls and failing to find a tow truck service, I landed on EC Towing, and bam, my problem was resolved. TONY sent me a truck and driver instantly. Edwin arrived right on time, very polite and professional, with a unique perfect-sized truck that has special gadgets and light bulbs. To summarize what ensued, my locked car had no key, my apartment complex garage entrance door is unusually short, the driveways are small, twisted, and winding, and the spaces are tiny. Nonetheless, with patience and distinct proficiency, the super-skilled driver Edwin managed to navigate his truck to ultimately land my car in the right spot. All of these hurdles are handled at no additional cost. They have the most affordable rates. In conclusion, EC Towing is professional, timely, most affordable, and possesses very specialized trucks that will navigate all nooks and crannies. These are spiced with the politeness and professionalism of their management, dispatchers, and drivers. Way to Go, EC Towing & Recovery! ~Ray W, Silver Spring, MD

Driver was speeding and weaving in and out of traffic on 270N before throwing full cup of liquid at…read moreanother car and slowing down to curse at them. I guess they can cause your crash and then tow your car after, double service.

Their services are beyond stellar and far beyond my expectations. Unfortunately, I needed them…read moretwice within a month but well worth it. I had the option of using my insurance company for a free tow; but it took someone almost three hours to get to me when this company arrived under an hour and I called at the last minute. I felt immediate relief and safe the moment he arrived. I strongly recommend using their services if in need of a towing and/or recovery service. The operator was filled with compassion, very courteous and reasonably priced.

I recently needed to have the door and passenger sideview mirror on my 2018 Mazda CX 5 repaired…read morebecause of a collision. The Maryland Collision Center was recommended to me, and I could not be happier with the outcome. Together with the insurance company, they coordinated pickup and drop-off my rental. They matched the paint (no easy task) and assured that all the mirror technology worked flawlessly. They were very communicative and easy to work with. Austin was especially helpful and accommodating. You never really know what will happen in some repair shops, but this was a really great experience.

The worst vehicle service I have ever received. It took them forever to finally finish the repairs…read moreto my car, and when they finally let me have it back, it was riddled with mistakes. The rocker panel was bowing off of my car's body when they first pulled it out of the service station, so they pulled it back in to fix it. Next I discovered that the driver's side seatbelt was completely was missing, so they had to put that back in. Then I get down the road and notice a whistling sound coming from my passenger side door's window, so I turn around and take it back to the repair shop. They "fix" it, and I finally get to go home. At home I notice that the passenger side door is so crooked that it doesn't line up with rear passenger side window, and there is a rubber piece missing from my passenger side fender. I also discovered that the front bumper was not properly sanded before the painted it, and that they put the beat up license plate holder back on after painting the bumper, as opposed to a new one. I contact the shop, and they say that they will order the piece and call me to bring it in to fix it and the door. They never called, so I called the guy I was working with to get my car fixed, but he never returned my call. I got so frustrated that I decided to take my car to another repair shop. Once there, they discovered that MD Collision Center used a bumper screw to mount my passenger side window unit into place, not the correct size screw for the job. These guys are amateurs at best. You should not have to repeatedly return your car to the shop to get it repaired. They should do it correctly the first time. I only used them because they were approved by my auto insurance company. Do not bring your vehicle to these crooks. They are not professionals, and do not give a damn about the quality of their work. You are just a paycheck to them. You have been warned.

Great driver and very friendly and courgel. He gave me very good advice and very helpful.read more

I needed a tow to get my car from home to the repair shop. The driver, Chris, arrived in good time…read moreand gave me a ride to the shop as well. Nice guy, all around good experience. Quality rig, too.

This company is great! My tire flew off on East Gude Dr today and they were there in five minutes…read more I was in the middle of the road and had no tools, no jack. He got the tire on and got me to the shop in ten or fifteen minutes. Just fast, good service! Thanks, Danny Harper

If I could give no stars I would. This was the worst towing company I have ever dealt with in my…read moreentire life. The driver (Lindsay) was incredibly rude he appeared disheveled and unclean. He was disrespectful and completely Unprofessional. I do not understand why they are contracted with Montgomery County. I'm curious if all drivers have passed a background check. Do you not consider using them under any circumstances. Furthermore the driver did not even provide us with a change after demanding we pay him in cash Before he would unload our vehicle (or he was taking the vehicle to his lot) from his truck at our dealership.

From the time I sent my request to AAA for a battery replacement, to the time Suraj called me to…read moresay he was on his way was under five minutes. About 15 minutes later Suraj pulled up, did his diagnostics, and started replacing the battery. Suraj was professional, knowledgeable and replaced the battery in under 10 minutes. So from the time I called AAA to the time Suraj finished was within 30 minutes. No one likes to buy a new battery, but this was as painless a process as you could possibly ask for.

My car battery died and I called AAA, they sent Jerome from Door to Door. He came quickly, did a…read moregreat job, explained that although my battery had 50% life left it had a bad cell and recommended a replacement. I had him put in a new battery and now I'm g2g. Thanks, Jerome!

Love these guy!!!! I own a plumbing company and I have multiple trucks. Something always happens…read more It almost feels like they completely stop what they're doing and come to the rescue. I mean they are quick! I use them for personal issues with my wife's car on several occasions as well as funny as that sounds. For the last 4 years, they have been my go to Guys for sure!!!!!! Friendly drivers and CLEAN TRUCKS!!!!

Excellent towing company. Julio is intuitive and knowledgeable especially when it comes to…read morebatteries. Prior to his arrival, 3 technicians misdiagnosed a problem that Julio resolved immediately. He saved me money and started the car within minutes upon his arrival. Kudos to Guzman Towing!