My car needed towing to the mechanic and they truly took care of me on a difficult Saturday…read moremorning. So grateful Carlos was able to help me out. They were professional and fair price. Thank you so much! Highly recommend them!

There was some miscommunication here. In the end, the job was completed by AA Towing. I should have…read morestarted there first.

This is my husband's review: My pregnant wife's car got a flat tire in SE while I was stuck at…read morehome with our 2 year old. These guys were out there within 20 minutes of our call and had her on her way very quickly. Fast, professional and friendly service both on the phone and when they arrived, cannot say enough great things about our experience. Going to keep their number saved in my phone in case of future emergencies. Highly recommend. I will only add: It was pouring outside, so Ty had me wait inside the car. He unloaded and loaded the trunk for me so that I could stay safe as a 38w pregnant woman. I appreciated that when he was done he said, "Do not drive over 50 mph with this donut tire and be safe." He is super friendly, kind and efficient. Definitely will use him in the future if we have auto problems in the DMV.

Made a phone call and he arrived on time, fixed my flat. Very easy and I highly recommend.read more

My car broke down on the beltway during afternoon rush. The owner sent out Tiger to get me. Lots of…read moretraffic and very unnerving given that I was in the breakdown lane with lots of traffic whizzing by. Tiger came and drove my Lexus on to the flat bed and took me to the Lexus dealer in rush hour. He was so kind and so professional and we had a wonderful and interesting conversation. Made sure it was dropped where they wanted it. They were assigned by Verizon roadside assistance. Best thing Verizon has ever done for me!!! They are an 11 out of 10!!!

From the owner: Our goal is to serve our community and make sure their safety first. We have been in business over…read more40 years and we serve the metro area DC, MD and VA. We are available 24 hours 7 days a week, once we get to you your car problems becomes our. Our storage facility is located in DC for short or long stay time.

On September 26, 2026, at approximately 7:55 A.M., I was driving on Laurel Fort Meade Road behind a…read moretow truck operated by Always Towing & Recovery. The driver, Jefferson, abruptly braked and made a U-turn at a location where signs restricted left turns and U-turns to authorized personnel and emergency vehicles. His reckless behavior caused me to come extremely close to rear-ending the truck. A few minutes later, the same driver arrived at the auto repair shop where I work. When I confronted him about the maneuver, he insisted that his tow truck was an authorized vehicle. From my understanding, he was performing a private tow rather than responding to an emergency or law-enforcement dispatch. Therefore, his vehicle is neither an authorized personnel nor an emergency vehicle. I contacted Always Towing & Recovery to report the incident. I want to emphasize that the company was very responsive regarding this situation. The representative I spoke with stated that Jefferson would be decommissioned as a result. My issue is specifically with the driver's conduct and the dangerous situation he created, not with the company's response. I appreciate the professionalism of the person who handled my complaint, but this was a concerning experience that I felt needed to be reported.

Stole items out of my car an when I brought up my stolen items I was told it's nothing they can do…read moreabout it. Also scratched my vehicle while unblocking it stole my car Matt's jumper box cables terrible business

I'm sad to say my experience with Recovery 1 is much worse than most reviewers. I will not use…read morethem again. As the crow flies, Recovery's yard is about a half mile from my home where my car was scheduled to be picked up to take to the shop. My experience with dispatch was pleasant enough. As I was at work at the time and not with the car was to be picked up, I explained to the dispatcher the car was in a parking lot behind the building of the given street address. He said his driver, Curtis, would call to get the details. Curtis called me to let me know he was en route to the vehicle's location. I explained to him the location of the car and offered to text a screenshot from google maps, showing the street names and labeling the location of the parking lot entrance and vehicle's exact location. I sent that screenshot and reiterated exactly where the car was and how to get there. What followed much later, well after I thought the car would have been picked up, were several calls from Curtis saying he couldn't find the car/the car wasn't there/he can't read maps/he doesn't do tow jobs in D.C./he can't find the key/he can't open the armrest where the key is/the car won't start. Ultimately, the car and key were exactly where I said they were and the car started without trouble. I don't understand why Recovery 1, a firm that boasts all over its website about how it serves D.C. specifically, would send a driver who tells customers he doesn't do tow jobs in D.C. Moreover, I don't know why they'd send a driver who can't read a map and also can't relay a cross street location to me over the phone to try to direct them to where the car is located. Again, Recovery's yard is less than a 10 minute walk from where the car was being picked up. It was extra concerning that he needed directions how to push a button to open an armrest compartment and that he had to put the key fob into the ignition to start the vehicle. Finally, with all the problems D.C. has with car thefts and carjackings, the last thing your driver should be telling your customer is they're at the location of the car and it's not there. Aside from not dropping the car off the back of the truck, Recovery 1 failed to meet the most basic expectations for professional service I had.

They were fast, the truck was clean, the driver was very nice and they got me where I needed to…read morebe!!! Perfect, what more can I say!!?

Quick. Efficient. Reasonably priced. Had a slow air leak with one of my tires. They diagnosed,…read morefixed and rechecked. In and out in 15 minutes.

If you get a nail, screw, or slow leak in your tire, head straight to Mac's. I'm a repeat customer…read moreand they are expert specialists who do tire repair and replacement and do it well. This longtime independent black-owned business is a real asset to DC, and they make everyone feel welcome. Mac's even promptly provide personal online responses to quote requests. No upsell, no gimmicks, just friendly professional service with unheard-of 24/7 hours. Cash or debit card recommended to avoid a reasonable credit card surcharge. Great value, with tires plugged in 15 minutes or so (once your vehicle is "up") for under $30. Keep up the great work!

My car recently broke down in middle of DC and thank god for insurance I was able to get a tow out…read moreof DC into Maryland. I called Nationwide Insurance which then connected me to WTF Towing. After 2 hours I received a call from their dispatch informing me that they have a time for my pick up. This would be a really long wait if I wasn't already in my office when the car decided to break down. Waiting 2 hours in the office is really different than waiting 2 hours outside in the cold. Closer to my pick up time , the driver called and mentioned he's running late due to rush hour. When he finally arrived an hour after the call , the driver hooked up my car pretty fast and we were out of street and on our way to MD within 15 minutes. Here's where I think they can improve their service. The driver had asked to follow us (a friend gave me a ride) to MD since he doesn't know the way. Which is really weird , who doesn't have a GPS nowadays ? Especially someone who makes a living driving from one place to another. The driver was rather reckless on the road , I saw him cutting cars off while we were on the way and also ran over a red lights. I guess if you are driving a giant flatbed tow truck you can do whatever you want ? We finally lost the tow truck driver since he was speeding and passing cars way faster than us ( apparently he decided to stop following us ) . Two days after the towing , the tow truck driver called me at 9PM ( yes , they apparently call people at night ) asking for a reference number to my case which I informed him it was my phone number. He ended calling me back a few times stating that it wasn't right . I got annoyed and stop answering the phone calls since I was trying to have dinner. It's just not professional to call a customer at 9 PM especially for something that can wait till tomorrow.

DO NOT USE unless you like rude tow truck drivers and waiting around hours while they lie to you…read moreand tell you '10 more minutes maybe 20'. The dispatcher even told me there is another meaning for WTF other than We're There First. They lived up to WTF and I ended up calling another company.

Went in for an issue that ended up being something that had to be resolved by my dealership but the…read moreguys here were very kind and explained everything to me in an easy to understand way. Will come back for regular maintenance!

Ever since Auto Tech gave me some free services at their old Adams Morgan location in the early…read more2010s, I've held them in high regard. So when my local mechanic couldn't fix an issue that cropped up with my car in September, I went out of my way to bring my car from NW to Auto Tech's Trinidad shop. My car had a P1454 check engine light (fuel tank pressure sensor/EVAP system issue). Auto Tech did a diagnostic and recommended replacing the sensor for $519. They said they weren't completely sure it would fix the problem, but they warned me that if I took the car to a dealer, the dealer would want to replace the full EVAP system for at least $2,000. I trusted Auto Tech's advice and authorized the $519 repair, but the check engine light came back on the next day. Auto Tech then advised I replace the rest of the EVAP system, quoting me over $1,500 just for the parts. I decided to get a second opinion from the dealer anyway. For a $195 diagnostic fee, the dealer identified a clogged fuel vent tube, cleaned it out, and fixed the problem. This tube is attached to the same fuel tank pressor sensor Auto Tech replaced -- meaning that Auto Tech never took the time to check for a blockage in the immediate vicinity of the part they replaced. When I called Auto Tech to provide this feedback and express my disappointment with the misdiagnosis, they blew me off. They insisted they had been right all along, offered an obviously insincere apology, and hurriedly got off the phone. I am deeply disappointed with Auto Tech and can no longer recommend them due to their failure to properly diagnose this issue, bad advice about how much a dealership would have charged, and dismissal of my feedback.

Dewayne got to my husband and I quickly late at night when we called to get one of our vehicles…read more(that we leased to someone) repossessed. My husband and I thought it was something wrong with it but Dewayne found out that the emergency brake was on that's why it wouldn't go into gear. So he fixed that and we paid him for coming out and we will be using your services again in the future if the need arises. Thank you for great customer service and your time Sir. V/r Mr. Watson & Mrs. Watson

I had to get a tow today and ANT Towing, Inc. / John John Inc. Towing, hooked me UP. Speaking…read morew/Mr. Joel had his driver come to assist me. The time stated was even sooner than expected. Fast service and although for the driver had a little difficulty connecting my vehicle. He got the Job Done. He was very courteous, used his signals and he took Gr8 care of my vehicle and me. I failed to asked about the payment UP front though. However, we were able to work that out as well. Thanks so much. Please, contact this company and I hope you get Tyson. (My driver) U won't be disappointed. "Ya mon" PEACE