Excellent job! Gentleman returned my call from a Yelp service request and evaluated my vehicle tire…read moreneeds and kept me informed throughout the payment process. Thought I was just going to buy 1 tire ending up buying more.

I needed a jump start for my car but figured there was a chance I needed a new battery, so I looked…read moreon Yelp and this service came recommended (just under 5 stars, 27 reviews at the time). I called and asked about pricing. The cost (whether jump start or battery) was reasonable. Mr. Ayala said he'd pick up the battery on the way just in case - having gotten the information I had on hand for my make and model, and my equipment preference if it came to that. He also said that I wouldn't be charged for the battery if it wasn't needed - regardless of him making this outlay. As promised, he showed up about 45 minutes after our call - this is with him driving up to Baltimore. When he arrived, Mr. Ayala looked at the battery, said it was 2 years old, no corrosion - relatively young for the equipment. That it probably would be just a jump start (I had left the car sitting for too long). He then promptly walked me through the steps to jump it, while attaching the cords to the outlets. The car started. Then he had me turn it off without the cords attached to check that it still started, which it did. The service was $85. Perfectly reasonable. Convenient and timely, as well, and I found him to be pleasant and knowledgeable.

Excellent communication, speedy response, and solid auto advice. He understood that the nearby shop…read moreI'd planned to tow to would have a gate up, so I couldn't drop off in the lot. Overall, the service was knowledgeable and friendly. It's exactly what you need when the unfortunate happens.

Answered the phone, came right out, got me to the dealership as I rode with driver. Courteous,…read morecompetent, professional service

John responded promptly, got the car and brought home for us. And he's a great guy. Thank you!read more

Quick reliable service at a great value. Staff was extremely professional. Services rendered were…read moredone in a timely fashion!

My Dodge Charger broke down on the side of the road at 10am on a Sunday! I called three different…read moreplaces; all of which I received no answer. I am so glad that I called this company. On his day off; the tow truck driver (Nasko) still showed up in about 15 minutes to tow my car for me. He took every single precaution to not damage my car while putting it on the truck and unloading it at its destination. He even helped me push my car into my narrow parking spot after towing it to my house. I highly recommend this tow company. They deliver top notch service and the driver actually cars about your car.

I was broken down on the side of the road and called for a tow. They were there within short amount…read moreof time. They were able to pinpoint the breakdown of the car and actually got me running. I still asked that they tow to my mechanic so he could do preventative maintenance so I did not find myself stranded again. The gave a great price for my tow and charged nothing for the diagnostics. Very friendly guy and super clean tow truck. I hope to never need a tow again but if I do I know who I will be calling.

Julio and his team are class acts! My Landrover broke down…read morein my condo garage in downtown Silver Spring. Not only did Julio have the right equipment to get my car from my garage (not many trucks can fit) and lift my car (with a Landrover it's hard because when the battery is dead I can't put the car in neutral) but he was so knowledgable about cars that he pretty much knew in 5 minutes what was wrong with my car. It wasn't the battery.... When we arrived at the shop he waited to drop my car until we knew they had availability to work on my car -- just so he wouldn't have to charge me more in case I had to go elsewhere. If that wasn't enough he drove me to my office down the street so I didn't have to get a Uber. Obviously I am not the only person who had such a good experience with Guzman Towing as while I was with him he kept getting calls from repeat customers. Bottom line -- Julio is great and Guzman towing is highly recommended!!

Love these guy!!!! I own a plumbing company and I have multiple trucks. Something always happens…read more It almost feels like they completely stop what they're doing and come to the rescue. I mean they are quick! I use them for personal issues with my wife's car on several occasions as well as funny as that sounds. For the last 4 years, they have been my go to Guys for sure!!!!!! Friendly drivers and CLEAN TRUCKS!!!!

This is a fraudulent company of scammers--BEWARE! After hawking around an empty restaurant parking…read morelot, they hooked up our vehicle after just a few minutes of stopping there temporarily, and demanded cash or Zelle payment to release the car. No receipt, no police report. The county regulation allows for a $25 charge for incomplete towing (i.e. you show up while they are hooking up the car)--they charged $170 and threatened with a $450 fine if not paying on the spot. This is in violation of a number of regulations. They have been reported multiple times and had a legal case against them. Avoid this company!

Terrible customer service. Do not waste your time with these clowns! Unlawfully towed my car and…read morewhen asked for proof of what they alegated, was told "dont waste my time". Despicable human beings, bad karma will surely get them.

I would highly recommend to anyone. Customer service is on point. Friendly and professional on the…read morephone. Drive was very nice and wonderful to give me a ride ti the garage.

It may seem false to give a 5 star review. Here are my reasons:…read more - I got a quick response to the Yelp quote request - The cost was less than other quotes ($50 less in one case) - The driver phoned to let me know where he was and when he'd arrive - The estimated time of arrival was correct - Everyone I spoke with was polite - The car was delivered safely and with no damage Is there more that one asks from a towing service? I am a real person (a reading specialist) who is not related to any employees of RC Towing.

By all standards, EC Towing & Recovery is by far the best towing service in this area of operation…read more With confidence, I strongly recommend them to anyone and everyone. I had a near-miraculous experience with this service yesterday 8/30/2023 when in less than an hour, my dead car was towed to my complicated and winding apartment complex garage by EDWIN, one of their patient, professional, and super-skilled tow-truck drivers. After several calls and failing to find a tow truck service, I landed on EC Towing, and bam, my problem was resolved. TONY sent me a truck and driver instantly. Edwin arrived right on time, very polite and professional, with a unique perfect-sized truck that has special gadgets and light bulbs. To summarize what ensued, my locked car had no key, my apartment complex garage entrance door is unusually short, the driveways are small, twisted, and winding, and the spaces are tiny. Nonetheless, with patience and distinct proficiency, the super-skilled driver Edwin managed to navigate his truck to ultimately land my car in the right spot. All of these hurdles are handled at no additional cost. They have the most affordable rates. In conclusion, EC Towing is professional, timely, most affordable, and possesses very specialized trucks that will navigate all nooks and crannies. These are spiced with the politeness and professionalism of their management, dispatchers, and drivers. Way to Go, EC Towing & Recovery! ~Ray W, Silver Spring, MD

Downloaded yelp just to leave this review: called at midnight asking for a tow because my car…read morewouldn't accelerate, and after explaining my situation and where I was, the caller hung up on me. Assuming connection broke, I immediately called back and all of a sudden nobody was there to pick up. Fuck you guys.