Great timely responsive business. Mark Bannon is great. Very ethical and answered all our…read morequestions! We love our paver patio!

Mark was great to work with from beginning to end. He was responsive to come out and give a quote…read more He beat my other quotes. He showed up when he said he would and completed the job in two days. That includes putting in the cobblestone edge. I highly recommend them for any kind of driveway job. Professional from start to finish!

AVOID MASS MASONRY & STONE AT ALL COSTS!!!!…read more These guys lie and cheat to get business. DO NOT TRUST THEM. Beware!!! John Ford is the manager of this operation and he will tell you whatever you want to hear in order to secure your business. That includes misinformation (lies!!). My elderly parents were manipulated and signed a contract based on an agreement with John. They trusted him and were let down. Mass Masonry & Stone (MMS) uses a MA Contractor's License that DOES NOT belong to them. According to public record and MMS marketing materials (flyer, website), MA license #192910 belongs to Miguel Reascos, who is NOT affiliated with this business. Miguel, the owner of MMS, is a FRAUD and has stolen someone else's information. The work done by Miguel (owner) and John's crew is incomplete. The work quality is poor as puddles can now be seen in a freshly paved driveway. Corners were cut and the results are glaring. In addition, it is worth noting that both Miguel and John Ford have very bad tempers. I experienced this directly, as did my parents, and my uncle. Their lack of professionalism is appalling, and an embarrassment to anyone in the Boston business community. Both are disrespectful, aggressive, uncouth, and vile. Aside from the behavioral issues, Mass Masonry & Stone did not properly complete the project. The work was faulty (see pictures) and needs to be redone. The primary issues with Mass Masonry & Stone: 1. Poor work quality 2. Incomplete work. Mass Masonry & Stone did not compete the agreed to work in the contract. Asphalt was laid and all other steps were not completed (includes 6" of modified stone, 2" binder blacktop, overlay driveway, fill major cracks, compression of all edges at 45%, etc.) 3. Defective work. After less than 2 weeks of the work being done there are puddles in the driveway. AFTER ONLY 2 WEEKS!!! (see pictures) 4. Payment. My parents wanted to use a check and MMS would ONLY ACCEPT CASH PAYMENT. It was expected that THOUSANDS of dollars would be paid in cash. Not check. Not money order. Not credit card. CASH. Additional Issues: 1. CHILD ENDANGERMENT. On the day the primary work was done, Mass Masonry & Stone had a 9 year old child on site near hazardous materials. This is unsafe and there are child protection and labor laws that have been violated. 2. Continuous LIES. It's become too hard to keep track of the lies, but I have text messages that show much of the misinformation that was shared. 3. TAX FRAUD. When a business demands cash payment you have to wonder about issues like TAX EVASION. 4. THREATS for bad reviews. Threats that insinuate harm by Miguel Reascos (owner), and the families of Miguel Reascos and John Ford. The threats were made by Miguel Reascos via text messages. These messages have been shared with the police. John Ford has also threatened me. Those have also been shared with the police. 5. Ongoing INTIMIDATION. John Ford has shown up at my parent's home after being told not to go anywhere near them or their property. My elderly father has asked John directly to leave them alone. 6. ILLEGAL BUSINESS OPERATIONS. The address for this business is in the projects of South Boston according to the Boston Police Department. This causes additional concern as government housing (BHA) is not to be used for business operations. I do not want anyone else to be treated poorly or tricked into doing business with John Ford, Miguel Reascos (owner), and Mass Masonry & Stone. NOTE: I originally wrote this review in June 2019. I was contacted by Mass Masonry & Stone and asked to take the review down, and they asked to be given an opportunity to fix the issues. Mass Masonry & Stone also offered financial compensation to my parents (my parents nor I asked for this). I agreed and then they started playing games. After weeks of dealing with their nonsense, and after giving them many chances to correct their wrongdoing, I have no choice other than to expose them. I have voicemail messages and hundreds (HUNDREDS!!) of text messages from both John and Miguel which I will not share here due to the graphic nature of some of the content. What I will share is that Miguel Reascos of South Boston, MA and John Ford of Dorchester, MA have THREATENED ME. I have taken the appropriate steps to protect myself, my family, and our properties (surveillance, etc.). I will continue to address this matter through formal and proper channels. To anyone who is considering Mass Masonry & Stone, please protect yourselves. The work quality is terrible, the business practices are fraudulent. If you complain, they will threaten you and show up at your home to enforce their intimidation tactics. If any harm is caused to me, my family, or our properties, then Miguel (owner) and John Ford (manager) of Mass Stone Masonry should be considered persons of interest and the likely culprits.

I reached out to these guys with yelp, in order to get a quote for my condo building. They were the…read morefirst out to get us a quote and were also quick to get it to us, which is very rare! The price was very fair, too. They were able to start work almost immediately, which again is very rare. They finished the hard concrete work in repairing the facade and the stairs in less than 2 days, which is a big deal because you need to use stairs. We also ran into an issue where the color didn't match the neighbor's stoop, which had me worried because I've had negative experiences in the past. With MASS masonry, this was no issue and they came back and knocked it out of the park! If you have any masonry repairs, and need an honest contractor (honest is rare in Boston!) call these guys!

The Prostone team did a great job with our walkway, front and back patio, installed really nice…read morestone columns for the front and back landing, as well as the front landing. We initially only contacted them for the walkway, but they did such a great job, we decided to have them help us with the rest of the projects we had on our list as well. It was easy to communicate with Tom, his dad John, from the beginning all the way to the end. Everyone is courteous and responsible. They worked really hard, did a really nice job, and took away all the waste when they were done. We've had lots of compliments on the new walkway, the landings, and the columns from the neighbors. They would be our go-to stone / paving contractor, and we would certainly recommend them to our friends!

We contacted several contractors for a lot of masonry work - retaining wall repair (lots), concrete…read morewalk replacement, sealing the foundation wall from leaking and patching a small and budding sinkhole in our asphalt pavement. The team, led by John, did the job with great efficiency and expertise, finishing in just two days. Everything was thoroughly cleaned up and the finished work looks great. John and his guys did a terrific job all around and he also fed our little chipmunk population with peanuts! Talk about good customer service!

If I could've given 0 stars, I would've. I was trying 2 get estimates from 5 different masonry…read morepeople 4 a big job. 1). It took Forde Co OVER A WEEK just 2 answer an email. 2). Martin made an appt 4 a Fri afternoon & I was making a decision that wk, so I cancelled a different contractor (electrician), in order 2 move things along. 3). Fri came & went with NO CALL/TEXT/EMAIL WHATSOEVER. Maybe they're gd masonry workers, but their customer services suck bitime. DON'T BOTHER booking an appt w them. Keep looking until u find someone who appreciates that your time is as valuable as theirs. Part 2 - update Now I feel terrible about what I wrote. Life happens & I obviously slipped thru the cracks when your assistant tried 2 reach customers. It's not your fault cuz stuff like that is bound 2 happen. It ended up being me. Guess I was tired of interviewing potential masonry people. Your company had 5 stars & my hopes were up. Wishing your family only the best.

Called, said to text my address and said would stop by later in the day, NEVER did and NEVER calledread more

We had our driveway done during December of 2021. Due to the supply chain issues, pavetech used a…read morenew supplier of asphalt and in the end it was not the correct type of asphalt / looked good but not great. The owner Eddie acknowledged the mistake. Came out the next day to see the driveway. Agreed it wasn't correct and completely redid the driveway. No fuss. No fighting. Completely professional. Mistakes happen but business owners who take ownership of these issues are the types of businesses I want to work with again. Highly recommend this company. Additionally they did the stone work on the side. We are very happy customers.

After waiting nine months from contracting they set a date to do our driveway; twice. Both times…read morethey did not show up. Both times they did not contact us to tell us they were not coming. Both times I had to contact them; and when I did they told me they were on another job. Then asked for more time. I should have realized when it took them 3 months to get a town permit; after I stepped in, that this was not the company to work with.

I hired James and his company to repair my retaining wall and Walkway…read more They were a pleasure to work with. Impeccable work. Professional and on budget. Highly recommend

Absolutely appalling experience. What started as a small quote turned into a $45,000 nightmare,…read morewith the price constantly increasing throughout the job. We feel completely misled and taken advantage of. I would strongly advise anyone considering this company to get everything in writing and think twice before hiring them.

Jerry brings top notch service…read more My condo building had some water leaks in the basement, so we needed to waterproof the basement. Originally, I thought patching the inside of the basement would suffice. I found Complete Paving & Masonry on Yelp, and reached out; Jerry responded very quickly and was able to come by to provide a visual inspection and a quote. He recommended that work needs to be done on the outside in order to fix the inside. We took a walk around the outside and he provided points of what work needed to be done. Essentially, he recommended to dig up the dirt around the foundation; patch and seal the foundation; put in some gravel and then cover it up with dirt. This would help prevent water from leaking through the foundation into the basement/garage. After conversing with my fellow condo neighbor, we hired Jerry's team to do the work. Within a week, they were able to come on site and start the work. It took them 4 days to do the work (original quote was 3-5 days). Jerry and his team did a magnificent job. They went above and beyond the original estimate's work at no extra charge to improve the water flow surrounding the condo. They also did some additional patch work on the outside of the condo. When the job was completed, Jerry walked me through everything his team did and why it was done, so I was able to understand the reason for the work. Jerry is friendly, honest, and provides top notch service. I highly recommend his team for any mason work.

I recently hired complete paving and masonry for a 3rd job on my property…read more In 2022 they replaced my asphalt driveway and edging, they removed all the landscape timbers and replaced with stone and new asphalt. then in 2025 the front walkway they removed all bricks and landscape timbers and replaced with a paver walkway and matching stone edging. Yesterday the crew was here for the recent job of removing concrete landing step ( which started to fall apart during the winter) and replacing it with a granite step. We are very happy with all the jobs. Gerry and the crew were quick and efficient. Do not hesitate to ask for a quote and trust in this company.

It's with a heavy heart that I write this review, Calling Paul and his team a bunch of crooks. I…read moreemployed Paul, his sons and his crew of masons for over nine months. In total I paid them over six figures. The projects started out well and the initial work was done well at a fair price. However, on the last 3 projects totaling $17,000 I was completely ripped off. A French drain they dug blocked up, and the driveway asphalt they laid started peeling off within a month or two.The back patio fell apart within months of completing it and, less than 12 m out, is now ready for demolition and redo.What's worse Is that I had treated him more than fairly: I paid all my bills on time (And even early when he needed the cash], fed his workers regularly,helped take care of Paul when he was sick and helped his son to get a job interview. And yet despite several pictures of the. Situation and emails and his foreman visiting and confirming that it was falling apart, I've had no response from him at all much less an offer to fix it, even after I offered to pay for the fix. He's just a crook. Really sad.

Great customer service! Excellent work! They were very clean and efficient…read more I would highly recommend this company to get the job done and a great price!