First and foremost Tall Rob very nice . I still want to believe he is just a product of his…read moremanagement. He knows in text ...That I inquired about APU trucks and then I honed in on my next few big items. One of the very next items on my search on top of my list and I specifically stated" it had to have "adaptive cruise". I honed in a a truck that should have had it based on the year and Model asked him to affirm and he did and I made a offer. We made a deal. I asked about accident history to which Rob said no history as far as he knows and no other evidence except what I thought was skecy part for mfg . No other evidence came up during inspection. I checked everything I could think to prior to taking delivery but there was no way to be able to check the adaptive cruise. Lots of different textured paint on lower fairings and frt Bumper. He said he didn't seem concerned and thought the paitn was fine . We test drove they are in a highly congested area and we went out for a drive at 4:00ish . no place to use cruise ...Camera safety thing which I think is part of the electronic cruise worked as far as crossing lines. But after reading up it works in conjunction with a bumper mounted radar sensor to detect traffic I front . I am pretty sure if I sold trucks for a living, I would know that that black license size thing on all the bumpers of Kenworth Trucks are for adaptive Cruise ! So yes I picked up the truck drove it home and realized quickly , no adaptive cruise ! My second highest priority in our negotiation and clearly in our text thread. All I have for recourse is this . Its not right. Management should review text and take responsibility for the obvious expectation and oversight by Rob . I was hoping against hope they would do the right thing review my inquiry prior to purchase in a text string and offer to replace and fix radar. Nope He ( Rob acknowledged our conversation ) and said he spaced it with all the other things going on But said they will not do anything about it except say sorry about that. Its a 1000 just fr the part . I am NOT happy . A different decision and this could have been a 5 instead of a 2 Star. Their future success is vulnerable if this is there mindset .:(:( I would be careful . Was proudly going to use there free advertisement Mud flaps . I may yank off or leave on and if anyone inquires I will tell my story . They probably spend 10's of thousands in advertising and I say a resolved service after the sale is the cheapest BEST ADVERTISEMENT you can spend . FYI I like writing 5 Star reviews a lot more!!!

Got all my documents and truck has been running great. Thanks to Ric and the team there at Arrow!read more

Bought my 9th work vehicle from B and N today, always a fair price and great people to work with…read more As our company expands, we will continue to purchase vehicles from B And N

These guys are a great family company. I needed a work truck bad and they had multiple to choose…read morefrom. They gave me a great cash deal, even did a few minor repairs to get me on my way. The shop is clean, as opposed to some dusty shops on the Valley. They are no nonsense and I had a feeling that they have a critical eye when it comes to buying. Bob, Neil, Jessica and Judy are top notch. I highly recommend this company.

Purchased a used forklift in 2024. The service was exceptional, and the forklift has ran strong for…read moreus ever since. Will be a return customer when we need another lift.

From the owner: PHX Forklift Sales & Rentals specializes in affordable used forklifts. We buy, sell, trade, and…read morerent forklifts in the greater Phoenix, Arizona valley. We offer an array of new and used forklifts of various brands, specifications, and price points. Propane lift trucks, electric lift trucks, & more used lift trucks for sale out of our shop located right here in AZ. Weekly and monthly forklift rentals available

Quality service and parts. I highly recommend them for knowing what parts you need and selling them.read more

Worst customer service ever employees walking around ignoring customers fetching parts completely…read moreoblivious or concerned to take care of the customer if you have a better place I would tell you stay away from this place

False advertisement on equipment that are for sale when you come out nothing is what they tell you…read moreover the phone and then when you try to negotiate with them and figure out a solution to make both parties happy they will not work with you. I do not recommend this place at all especially if you're coming out of state don't waste your time. You're not gonna get what you look you're looking for.

From the owner: We sell quality used commercial trucks and heavy equipment. We specialize in hard to find specialty…read moretrucks such as dump trucks, bucket trucks, truck tractors and trailers as well as any type of commercial or industrial type equipment. We are a family owned and operated business with over 68 years of serving Phoenix,Arizona and the United States. We also pay top dollar for trucks and commercial related equipment. Ray and Bob's Truck Sales is located off of Interstates 10 or 17 in downtown Phoenix and only 10 minutes from Sky Harbor International Airport.