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    Rx Smart Gear

    4.6 (24 reviews)
    ModerateOutdoor Gear
    Open 8:30 am - 3:30 pm
    Updated over 3 months ago

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    Good quality packaging in sturdy heavy cardboard box
    Carol S.

    I was referred to RX Smart Gear for my next Jump Rope purchase, while visiting another Crossfit facility in Palm Desert. I have also hear from others where we CF that these jump ropes are great, so that again was another affirmation to us. I finally decided to order myself a jump rope and I got mine in one of my fav colors which is Pink handles with a Clear Cable. I also decided to order my hubby one with Black Handles and a Teal Cable, he already had a jump rope from another company. But after trying this jump rope, he prefers this one now. The order process was pretty easy, and we were surprised how fast we received our order less than a week from when I placed our order. I also called to follow up on a question that I had regarding our order and was pleasantly surprised to be greeted by a live person who was friendly and answered my questions. Also, they also sent me an email stating that our order had been delivered to our home, very good and thorough follow up. I would highly recommend this company for your next jump rope especially if you Crossfit and do double unders as my hubby. You will not be disappointed in the value, along with the great customer service and support. Thank you for making a great quality product and providing us with great Customer Service especially during this Covid19 Pandemic.

    Riptide

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    2 years ago

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    Susan N.

    Thanks TP! You're the best and glad we could help!

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    5 years ago

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    2 years ago

    Amazing service. knowledgeable and friendly staff. I'm a repeat customer and highly recommend them! great products that last.

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    Susan N.

    Thanks Keila! So glad you stopped by!

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    2 years ago

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    Susan N.

    Thanks for stopping in Roxanne!

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    4 years ago

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    2 years ago

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    Susan N.

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    3 years ago

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    3 years ago

    Great ropes and great service. Gave me advice on what rope length is best and let me test out the different rope types.

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    4 years ago

    Great jump ropes, great company! Highly recommended if you're looking for a jump rope for any type of workouts.

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    3 years ago

    They have the best ropes, and the staff is always super friendly and helpful. Highly recommend!

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    Susan N.

    Thanks Jessi, but we have the best customers! :)

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    5 years ago

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    6 years ago

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    6 years ago

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    12 years ago

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    10 years ago

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    13 years ago

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    11 years ago

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    11 years ago

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    13 years ago

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    13 years ago

    awesome jump ropes, and super cool company, much recommended.

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    10 years ago

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    10 years ago

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    10 years ago

    This company has treated me so well. Especially the guy at the front. Thanks Nick for all your help.

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    9 years ago

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    Ask the Community - Rx Smart Gear

    Review Highlights - Rx Smart Gear

    After using my rope for a couple of WOD's I thought my cable thickness was too thick and realized I purchased too heavy of a gauge.

    Mentioned in 2 reviews

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    Turner's Outdoorsman - A closeup of the scratches.

    Turner's Outdoorsman

    3.1(135 reviews)
    1.2 mi
    $$

    Issac at front desk was super knowledgeable and nice. Helped me out with my questions and was super…read morepolite!!! Thanks Turners

    I formally express my dissatisfaction with the handling of a firearm purchase that was defective…read morestraight out of the box, and the unacceptable customer service response I received. For clarity, the timeline is as follows: The firearm was picked up on November 15. It was stored, unused, as it was intended to be a Christmas gift. The firearm was gifted on December 25 and attempted to be used for the first time on December 26, at which point it was immediately found to be non-functional. The firearm was returned to Turners on December 29, promptly after discovering the defect. This was not a case of wear, misuse, or buyer's remorse; the firearm never functioned as intended. In fact, during the return visit, the store manager personally inspected and tested the firearm and determined that the firing pin was not striking the cartridge with sufficient force, confirming that the firearm was defective. Despite this confirmed defect, I was informed that because the issue was identified ten days past the 30-day window, I would be required to pay $50 out of pocket to ship the firearm back to the manufacturer. What makes this demand particularly unreasonable is the fact that Ruger provides a free prepaid shipping label for warranty returns. Rather than assisting or advocating on behalf of your customer, Turners chose to ignore the manufacturer's established warranty process and instead imposed an unnecessary and punitive fee for a defect that existed at the time of sale. Let me be very clear: A firearm that fails immediately upon first use and is confirmed by your own manager to be mechanically defective is not a return issue. It is a defective product. Penalizing a customer for discovering a manufacturing defect days outside an arbitrary policy window, especially under normal and foreseeable circumstances such as a Christmas gift, is neither reasonable nor customer-focused. The policy, as applied here, shifts responsibility away from the retailer and onto the customer for a problem that Turners sold in non-working condition. That is unacceptable. I did not purchase a discounted or as-is item; I purchased a new firearm with the expectation that it would function properly and that the retailer would stand behind the product if it did not. What further compounds this issue is the complete lack of discretion or advocacy shown by the staff. No attempt was made to escalate the matter, no consideration was given to the fact that the firearm never worked and was confirmed to be defective, and no effort was made to resolve the situation in a fair or reasonable way. Instead, I was met with a rigid policy and told to pay $50, despite the manufacturer already offering a no-cost warranty shipping solution. Turners' reputation is built on trust, responsibility, and service--especially in an industry where safety and reliability are paramount. This experience reflects none of those values.

    Photos
    Turner's Outdoorsman - Hard to really see the oil but it's there

    Hard to really see the oil but it's there

    Turner's Outdoorsman
    Turner's Outdoorsman

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    Nalpak Group - Pelican Air 1535 Case

    Nalpak Group

    4.6(50 reviews)
    0.6 mi
    $$

    Made in the USA. Lifetime warranty. Customer service that exceeds expectations. When's the last…read moretime you experienced that trifecta? Mine was on Friday, when I stopped by NalPak Group's HQ with an early generation of its vaunted Tuffpak 1050 Gun Case -- in Hunter Green. (Fortunately for me, I live a little over a mile from the shop -- which, for a knife and flashlight guy, is kinda dangerous to the wallet.) These cases are built like Fort Knox, and can carry multiple long guns or, with the right golf bag, a set of golf clubs. The only thing I didn't like about this early-gen case was the top handle, which laid flat on the top and wasn't comfortable to pull the case with for long distances. Fortunately, NalPak improved the case over the years, and the upgrade I most wanted was the new cushioned handle with more room for my hand to pull the case with ease. When I brought the case into the store for the handle, the friendly Office Manager, Annette, who also oversees the retail store, called a gentleman from the back, who looked over the vintage Tuffpak, asked what I needed -- the new-style handle -- and offered to install new wheels (softer roller-blade style -- a definite upgrade), too. After a short wait, my case emerged with the new handle, new wheels, an added internal hook and accessory bag (included on newer models) and a new strap and buckle. I asked what the charge was, and they said zero! How do you top that customer service? It's great to have such an amazing company headquartered right here in my hometown of El Cajon, California. Thanks, NalPak. You're the best!

    This business is off the chain as a local supplier of modern to tactical inventory! They have these…read moretactical items: Flashlights, Knives, mace, gloves, various size Pelican cases & much, much more!! This place is a candy store for the right type of gear for all needs

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    Nalpak Group - Pelican Drone case with drone partially in case

    Pelican Drone case with drone partially in case

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    Bow N Arrow Shop - Inventory. Also surprised to see they had a statue of my "mother-in-law" hanging on the wall ;)

    Bow N Arrow Shop

    5.0(181 reviews)
    4.2 mi
    $$

    The staff is so nice here! I came in thinking I needed to replace my bowstring but instead he…read morelooked it over and waxed/tightened up my bow for me and even gave me an impromptu lesson which was super helpful. I'll be coming back here for all my archery needs. Thank you so much, bow and arrow shop!

    The customer service at this establishment is the best I have come across in my entire life. The…read moreatmosphere they create makes you want to come by and just hang out with the employees in the store. SERIOUSLY, DO NOT GO ANYWHERE ELSE to buy a bow. This is the only place you need or will want to go from your first visit here. While I was buying my bow, the employees were servicing a customers bow that they purchased at another establishment and they treated the customer as if he was a lifetime loyal customer! Ernest helped me out and got me set up with this PSE DRIVE NXT. They worked around my budget while. The whole experience was great. They took their time with me. Answered any question I had. I never felt like I was being "sold" anything at any point. I truly felt like I have created a friendship with Bruce and Earnest at the shop from my experience coming here. I have been in and out of this shop multiple times checking out a bow and getting sized and shooting a few different bows before I landed on this one. For the price I am very happy with my purchase. I would recommend this bow to anyone and I would advise to only go to this shop for any bow and arrow needs. Bruce you are doing a great job and your shop rocks!

    Photos
    Bow N Arrow Shop - Sign outside

    Sign outside

    Bow N Arrow Shop
    Bow N Arrow Shop

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    Rx Smart Gear - outdoorgear - Updated May 2026

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