I have contracted with RWC Windows, Doors, and More to install new windows and a patio door for my condo unit. I was given a cost-free estimate of products, prices, and service. Eric followed all my condo rules and regulations and ensured that all the covenants and restrictions imposed by the Condo Board were certified. The installers were prompt, careful, and well organized. My windows and doors were perfectly fitted and looked beautiful. During a particularly windy day, I noticed that my patio door was not tight enough. I called RWC and they were most accommodating. They immediately made an appointment and promptly dispatched their installer who rectified the problem. Chris was prompt and thorough and explained the quick fix that it took to rectify the issue. I am so appreciative of their prompt reply and free 2-year, "headache free" service. This honest, dependable, family-owned business sets a pronounced standard of experience and customer appreciation. RWC is trustworthy and extremely professional. I offer this company five stars and highly recommend them to anyone considering their many home improvement services, including windows, doors, bathroom and kitchen remodeling and design. I am happy to be part of the RWC "Family of Customers." read more

Performed two jobs honestly and effectively. New front door and window replacements. Got the manufacturer to honor a warranty from the previous homeowner that we didn't even know about, so the windows were completely free. Highly recommend. read more

I had the same experience as another reviewer here. This company ghosted me after taking the time to come to my house and take measurements for new windows and an entry way door. They were the first showroom I visited and absolutely would have continued with them. I called several times and left messages with someone from the company. I emailed a few times asking for a quote. No reply. So bizarre. It's ok though, I took my $43k business to Monks in Morristown who have been much more professional. read more

The entire process was amazing. Our options were explained, measurements were checked and rechecked and when the installers were finished, everything was left spotless. When we noticed that some minor touch ups were needed, our installer addressed them the next day. Highly recommend. read more

After having someone come out and do an estimate, I was told that I would get a follow up within a few days. I ended up emailing texting calling, leaving voice messages and never got a response from the company. It's really frustrating that they wasted my time. I highly do not recommend you waste your time. read more

Eric and his sister are very knowledgeable at what they do. Eric went out of his way to make sure we got 5 star service. I highly recommend RWC if you are in the market for windows. You won't be disappointed. Thank you again Eric and Ashley. read more

RWC was such a pleasure to work with. We received a grant to replace all the windows and doors in 2 of our facility buildings. Eric was right there making sure that all requirements of the grant were met and the work was completed on time. There was never a time that I was put off or had to wait to have questions answered. Eric made sure to keep me up to date on the status of the job and his work crew was fantastic! Eric will be the first person I contact for any future repairs and/or improvements to our facility. read more

We recently decided to replace our outdated shower doors and requested an estimate from RWC. Joe Giampapa came to our home as scheduled and provided an clear cut estimate. We decided to go with RWC based on reputation and they did not let us down. The new shower doors are beautiful and the work was done professionally and timely. I highly recommend Joe and RWC for our your home improvements!! read more

No stress! Started when Anthony came to measure my windows and give me a quote. He really knew his stuff! Very knowledgeable. He took the time to explain everything to me. The RWC installers were great guys! They were very down to earth, friendly, neat and meticulous! I like that this company is 3 generations and there are no 3rd party contractors. Thank you guys so much! read more

waiting for estimate. Never got back to me. I followed up with a call a week later and was promised they would call the next day... and again, never got back to me. Wasted time. If they are so difficult to get back to you and don't have courtesy to even say they can do the job... imagine the follow up and completion of actual job. So disappointed. read more

Unprofessional staff, windows were installed improperly, not winterized correctly. Staff were rude when questioned, and unresponsive when job was completed wrong. read more

Had them replace 6 windows in my home. Great cost and customer service. Will use them again to replace the rest at some point

When you talk about replacement window companies in the Northeastern Region of the United States, there is only one that stands head and shoulders above all the rest. That company is RWC, Windows, Doors & More! Recently my parents have been thinking about renovating their home, which in itself is a humongous decision. When they finally told me they were ready to make the move I immediately referred them to my favorite long time family owned and operated company by the name of RWC. RWC is a 61 year old, three generation family owned and operated company located in North Jersey. After hiring Joe Giampapa and his team from RWC my parents were elated and couldn't thank me enough for introducing them to such a first class renovation company. The work they did for my parents was excellent and top notch. There is no other way to describe the professionalism, courtesy and hard work that RWC puts forth day in and day out. They are a major asset to the North Jersey community. My parents and I highly recommend RWC, Joe Giampapa, and his team to anyone who's looking to renovate their kitchen, bathroom, windows and doors. Thank you RWC and Joe! read more

Several of the screens installed by RWC in my home don't close correctly resulting in bugs etc coming into the window (not to mention that the bugs come right through the screens as well.) I contacted the company twice before anyone responded. Finally Anthony came to my home on Thursday 8/15/19. He said he would get back to me later that day after contacting the company that makes the screens. I never heard back from him. I text him again on Tuesday 8/20/19 to follow-up - no response. I called the company several times after that with no return calls. Eventually I was told that the screens were "on order" and they would call me when they came in, but I never received a call again. I called again and each time was told: "Let me check into this. We'll call you back shortly." My last call was on March 3rd and, again, they never called back. 7 months have gone by: I have no new screens, no return calls and a disgust for how this company treats its customers. Several of my neighbors also told me that the windows RWC installed in their homes leak. Take your business elsewhere.... read more

Our very large front single pane bow window needed to be replaced many years ago, but we decided against it after having various window people over the years give us astronomical estimates. A close friend of mine highly recommended RWC and boy am I glad I asked her! We knew we were dealing with a highly professional company the moment I called them. Ashley is very efficient, pleasant and knowledgeable- we obtained an appointment right away. Eric is not only professional and knowledgeable, but he is a genuinely kind and respectful person. He went out of his way to make sure we received 5 star service from start to finish. We shared our concerns and he delivered on each and every one of them. We felt so comfortable with his advice, that we trusted his window recommendation without even looking at other options or calling other companies! As a detailed oriented person, I had questions in between the order and installation date and Eric went out of his way to answer all of my questions. (OOPS- I think I even called him on a Sunday). The installers, Ard, Cesar, and others were AMAZING! Our new window is GORGEOUS! Eric really took care of us and made sure we were happy. I can't wait to hire RWC for additional work. I highly recommend RWC for your home improvements! read more

My wife & I have been working with Anthony, Joe & Eric at RWC for a while for all of our replacement storms & screens. Like all great family-run operations, they deliver attention to the smallest details as well as prompt, courteous and knowledgeable service that comes from years of working in their industry. RWC is a shop that should be the template for all businesses that serve local communities. read more

Best of the best. Totally satisfied with the window quality and the installation job. I highly recommend RWC and will be using them again.