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    Windows & Doors by The Men with Tools

    5.0 (3 reviews)
    Open • 8:00 am - 8:00 pm

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    Unbeatable Repairs - Shiny new windows

    Unbeatable Repairs

    (161 reviews)

    Arrochar

    Rob from Unbeatable Repairs came out to fix two casement windows in our living room that wouldn't…read moreclose properly. His attention to detail stood out from the start, he inspected each window carefully before touching anything, checking the hinges, arms, and tracks to understand exactly what was causing the problem. Diagnosing the issue took some time since the problems weren't straightforward, but rather than rushing or guessing, he worked through it methodically until he had a clear picture of what needed fixing. Once he had that, he fixed both windows correctly and made sure they opened and closed smoothly before moving on. I also pointed out three other windows with issues, and Rob fixed all of them while he was there, which made the visit even more worthwhile. He walked us through some helpful information about insulation around the window frames and pointed out a couple of other minor issues worth keeping an eye on down the road. He answered all my questions, even the pretty basic ones, and never once made me feel dumb for asking. The price he charged for all the work was totally reasonable. Rob was professional and friendly the entire time, easy to talk to, and clearly someone who takes pride in doing the job right rather than just getting through it. If we decide to redo our windows in the future, Rob is who we'll call without hesitation. I definitely recommend him, especially since he's an independent local contractor rather than a big impersonal company. Highly recommend him for anyone on Staten Island dealing with windows.

    Excellent experience with Unbeatable Repairs. Rob repaired my sliding patio door and windows and…read moredid an excellent job at a very reasonable price. I especially appreciated his honesty -- he did not try to sell me new doors or windows and told me the repairs were all I needed. He kept in touch with me about when the parts came in and when he would be coming, and he was reliable, professional, and a genuinely nice guy. I'm very happy with the work and highly recommend him.

    Pella Windows and Doors Showroom of Springfield, NJ

    Pella Windows and Doors Showroom of Springfield, NJ

    (33 reviews)

    Seriously lacking customer service. 3-5 days to respond to an email. 1+ hours on hold, only to be…read morehung up on. And this is after I signed a contract. I'm just trying to pay for my order to be fulfilled! Don't go with pella if you have a choice in the matter - these reviews don't lie.

    Don't go with Pella unless you want to lose thousands of dollars. Seriously…read more Like many stories, things started out fine. We showed Michael Zeiman our architectural plans and discussed what we needed. We inspected the windows at the show room. So far, so good. Mike then proceeded to completely screw up the order. His actual job. And he left us holding the bag. We told him we only needed one kitchen window (this was in the architect's plan). But he ordered 4 total. That's 3 extra windows. But that's not all! Initially, he put a French door on the order. But we didn't like that idea, and decided to go with a sliding glass door. Guess what? Mike neglected to CHANGE THE ORDER AND REMOVE ONE OF THE WINDOWS that we didn't need changing from French to sliding. That's a total of 5 EXTRA UNNEEDED WINDOWS. When I called him about this, he said he'd speak to his boss. But then he "forgot" about that and called me later only to collect the bill. Finally, they gave us a "restocking fee" a 50% buyback, of the 3 extra kitchen windows that Mike himself messed up and over ordered. And we didn't even catch the extra window we didn't need, which Mike should have changed. I didn't even mention how the show room operates completely separate from the delivery guys--they don't talk to each other AT ALL--and they shipped the windows in batches. The delivery guy said everything would come at once. BUT NO! The TL;DR lesson? Go through the invoice with a fine-toothed comb. Don't expect Pella to order correctly for you. Don't expect them to communicate accurately. We lost $5,000 dollars going with these people. Never work with them. Learn from our mistake.

    Ardmor Windows & Doors

    Ardmor Windows & Doors

    (17 reviews)

    The estimate price for repairing my windows is more than the replacement price I got from other…read morewindows companies, and the estimate price for replacement of the windows is more than double than what I got from other windows companies. Stay away from this company if you don't want to be ripped off!

    I recently hired Ardmore Windows and Doors to replace 18 windows in my home, and while the sales…read moreprocess started off strong, the rest of the experience was incredibly disappointing. To begin with, the sales representative was punctual, knowledgeable, and thorough. He clearly explained all the window options and helped us choose the style we wanted. Unfortunately, that is where the professionalism ended. One of the most alarming issues occurred during installation: a window was either dropped or thrown from the second floor onto my front lawn, where it shattered. The crew made no attempt to clean it up. I only discovered the shards the next day while outside barefoot with my toddler. I spent hours picking up tiny pieces of glass myself. When I raised this with the project manager, he didn't apologize or show any concern--he simply offered $100 off for my "time." Beyond that, the overall project management and execution were riddled with issues. I had to review the order sheet at least ten times because the company repeatedly made mistakes--wrong quantities, wrong styles, wrong hardware. Even after all of that, the final order was still incorrect. I requested that the new windows match the existing styles (e.g., 6 over 1, 8 over 1), yet this was ignored, and we only realized the error during installation when it was too late to correct. They also installed two top sashes in one window and acted as if this was normal. Their explanation was that "owners ask for ridiculous things sometimes," so they didn't question it. This was the only window of the 18 installed incorrectly, yet I was the one who had to push to have it acknowledged. The hardware situation was equally unprofessional. They installed mismatched pieces--gold locks with nickel lifts--because the hardware we selected was "out of stock," but they never told us. When we asked for replacements, they simply handed me a catalog and told me to choose new ones, offering no guidance, even though only one alternative actually worked with the holes they had already drilled. Another major issue involved the window screens. I requested screens for all windows in the original estimate, and this was clearly documented. Despite that, no screens were installed. Their excuse was that "homeowners don't often want to open their windows." After the mistake was pointed out, they installed makeshift screens that don't fit properly and are extremely difficult to remove and replace--clearly not the correct screens for the windows we purchased. The job, which was supposed to take a few days, dragged on for weeks due to unfinished work, installation errors, and repeated reorders caused by their own mistakes. Some of the work is still unfinished. I would not recommend Ardmore Windows and Doors to anyone. Unless you want to act as your own project manager, clean up after the crew, and still end up with results that don't match what you paid tens of thousands of dollars for, look elsewhere.

    Monk's Home Improvements - Modern kitchen. Light wood kitchen cabinet. Slab cabinetry. Built-in coffee maker. Quartz slab backsplash.

    Monk's Home Improvements

    (205 reviews)

    Monks is very professional on time and does great work. They were always available when you needed…read morecontact with them.

    This was the second time I've used Monk's for painting projects at my home in Morris Plains, and…read moreonce again I was extremely happy with the results. The first project, several years ago, involved painting multiple interior rooms and crown molding. Most recently, I hired them to paint three new structural porch columns and my front door. While that may sound like a straightforward job, it really wasn't. Black structural columns are not something you see every day, so preparation, product selection, and attention to detail were critical to getting the look I wanted and ensuring the finish would hold up to the elements. Bob came out to provide the estimate. He was professional, easy to work with, and, most importantly, took the time to listen to what I was trying to achieve and the concerns I had about the project. He was also able to get the work scheduled within the same week. I worked closely with Ron, who I believe was the lead painter on the job. He was incredibly knowledgeable and detail-oriented. I supplied the INSL-X primer recommended for fiberglass columns and discussed paint options with him. He agreed with the approach and helped ensure the project was done the right way rather than just the fastest way. The work took two full days and exceeded my expectations. The crew took great care to protect my brand-new porch, covering the decking and railings thoroughly so there was no risk of paint getting where it didn't belong. What really stood out was the follow-up. Both Bob and Ron checked in independently after the work was completed to make sure I was satisfied. They also made it clear that if any issues came up, they would come back and make it right. The pricing was fair, the workmanship was excellent, and the customer service was outstanding from start to finish. It's refreshing to work with a company that still takes pride in doing quality work and standing behind it. I plan to use Monk's again next year for additional interior painting projects and would not hesitate to recommend them.

    Windows & Doors by The Men with Tools - windowsinstallation - Updated October 2026

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