We brought our Grey Wolf to Carolina Campers for a problem with the AC when the original dealer we…read morepurchased from could not figure out the problem. We met Kenny that day and in less than 15 minutes, it knew what the problem was and then explained it while showing us the problem. Needless to say, we will STAY with Carolina Campers from here on out. When we had the current problem, again, Carolina Campers found the problem fast, got the part needed in also very fast and it was back on the road in a few days. Hats off and tons of kudos to Kenny, Taylor, Don, and Stephanie, not only for there intense efficiency, but also for their truly friendly help, expertise, and making us feel like they are "friends of the family". It's companies and people like this that make American businesses what they should be. You have our deepest appreciation, and we will ALWAYS come to Carolina Campers, not only for service, but when it's time to upgrade to a new RV as your prices on everything is SO much better than the competition. Thanks again and we wish you all the very best. Have a blessed day. Kirk and Sandra, Graham NC

We were on a trip south and could not get the water heater in our brand new Tiffin Wayfarer to…read morework. We figured it was a Owner/Operator error, but were clueless how to proceed. We called a Tiffin Dealer and they were very indifferent toward our problem. We saw Carolina Campers and RVs and pulled in with the hope they'd be able to help. They made us feel like they'd been waiting for us to arrive! Stephanie met us as we pulled in with a huge smile and let us know, that while they couldn't do Tiffin warranty work, they had two Tiffin qualified technicians. Within 5 minutes, we were introduced to Chad, who reset the Water Heater and then gave us a tour of the inside workings of the motor home. We were on our way within 30 minutes! Vacation Saved!

For our son's eighth birthday we rented a Coachman Apex Nano 185BH from Rex and Son's. The entire…read moreexperience was fantastic! Only a few hiccups and they were learning curve things. (Like you fill up grey water fast!) The customer service that Rex and Son's provide is awesome. You can tell they have a passion for their trade and want to share that passion with others. It was my first time towing a travel trailer and I was given a hands-on lesson that gave me the knowledge and confidence I needed. We took the travel trailer from the flat coast to Stone Mountain State Park NC. While we didn't need to utilize the help, they made sure we had after hours contact information in case we needed any help with our rental. It was certainly a pleasure to work with Rex and Son's.

Absolute professionals. Knew how to address my issues completely and in a timely manner.read more

Stream RV took care of my Solar electrical system like they invented it. The knowledge,…read moreworkmanship, time under billable hours were all more than I hoped for. Coming to them for help with a system that was partially working and my knowledge at the lower end of the scale they explained any questions I had, which were numerous, and they did it with patience and respect. They also provided resources to gain more knowledge on solar electricity. Furthermore, their customer care after the fact was above and beyond. They would often answer texts after hours and always followed through with explanations, options and accurate cost estimates. I could not have found a better solution than Stream RV.

Had an issue with our RV. Called Stream and they had us come in within a week which was impressive…read more They diagnosed our issue and kept in communication with us throughout the repair. Very friendly and great to work with. Will definitely use them as needed in the future.

The service department here is WONDERFUL ! I know getting campers serviced can take a while…read more.. they tend to be really backed up these days. The service team here worked with me AND KEPT ME UPDATED on status. A joy to work with ! Will definitely be back.

I purchased an RV from camping world. The first year of owning the unit I had multiple issues. I…read morehave had to return the unit the Camping world in Colfax several times to have the same issues repaired. Clearly their service department has no experience. The motor in the awning and both awnings tore the first time i used it. The fridge handle broke off, A backet for the back slide cover was broke off, i had the furnace repaired twice, the hot water heater three times and three air conditioning units installed. the first one quit working. the second one never world after being installed telling me it was not installed property.. The last time i picked it they didn't even bother to put the cords from the Ac back in and they were hanging out of the ceiling. Not to mention the screen in the dash was repaired twice and still did not work. Clearly is a service department issue. The paint was chipping off after a month and service told me it was not covered, however i read my warranty and it is indeed covered and they refused to repair it. I filed a complaint with the BBB, when they were involved camping world corporate made all these promises to pay me back what i spend in repairs. as soon as the case was closed they never paid a dime and refuse to return my calls. I strongly advise you to steer clear of camping world sales and service! I was warned, I did not listen! Read the reviews. They are a horrible dealership. I finally was able to trade the unit as i had no choice. They sold it to me for $89,000 and a year later the value decreased to $30,000 leaving me with all that negative equity! Do your homework! They over price, over sell, and to not value their customers. Save yourself the trouble and shop elsewhere.

They say third time is the charm but... I have a 2020 winnebago Vita I bought from Camping World…read more...Ha!! Review on them later....grrr b u t ! I've had issues with a leak around my commode. I've taken it to a few other places to have this issue just placed a damn (trying to keep it G rated) Band-Aid on it. But Country Roads RV Center, their service team kicked that toilets butt. ( G rating ) I had to take in once and it stopped leaking for a little bit but their service tech finally found the problem the second time around! And you want to talk about quick! They got to the problem and THEN I made them fix a few "other issues" I needed help with. And!!! Installed a new kitchen faucet all in one day! Camping world would have taken a days to get this all done! Sorry Camping World. I think I've found another place to get this and that repair or fixed. Hey I just did a review for Camping World too! Their staff took me in and were so sweet and kind to me, an old veteran lady! I know I'll be back. And guys! The kitchen faucet looks amazing It really ties the room together! If you know where the quote came from you're cool and we just became best friends! Thank you again Service and Parts! It was a great experience! I wish you could work on the chassis of a mobile home, but HEY we can't all be perfect!! Jenny G. Prices were fair. Wanted to add that too. Later Dudes!

I delivered my travel trailer to Country Road RV Repair Center in the spring for what should have…read morebeen straightforward service: new tires, bearing maintenance, and a general mechanical review. I was told the work would be 2 weeks out, and I would get a call with any needed work at that point, months before our trip, was perfectly fine - or so I thought . After 3 weeks, I called them, and the tire estimate was double what Discount Tire quoted, and they said I needed a new slide motor. They then ordered it, with an ETA of 2-3 days. After nearly two full months of status updates of "next week", the trailer was still not ready. Estimated completion times came & went, and many weeks later, two days before our vacation, they explained the parts ordered were "wrong" and they would get right on it. I only received updates whenever I initiated contact, which never came to pass. This caused us to cancel a long-planned vacation -- and lose our non-refundable deposit in the process. This experience was not only frustrating but also costly. I have no problem paying premium repair rates and higher tire prices when the work is done correctly, but six weeks late is a bit much. On top of all that, they simply glared at me wordlessly when I finally picked it up and had no further explanations or even an apology when I picked the camper up several weeks late. Just told me the total. To add insult to injury, the owner replied with a fictitious story & timeline, leaving out the fact that I brought in on 6/10/25 primary the tires, bearings, and a mechanical inspection, and specifically mentioned the slide blowing breakers. After I checked in on the 7/11/25 (over a month later) did anyone mention the motor, and said the ETA was 2-3 days, and that work would be done in a day. From that point on, I called for any further updates. Every call was 2-3 days, until we missed our checkin date - otherwise, we WOULD have picked it up.

Ran into an electrical issue Saturday afternoon, after hours. Barrett came back in and got me all I…read moreneeded to fix the problem. since we are living in or RV while our house is being built, this was a true lifesaver. Thanks Barrett for great service.

I have a camper that needed a sink faucet and outdoor shower faucet replaced. Called to see if…read morethey could replace it for me and they said they won't install someone else's products. I just need help replacing the items and I would have been happy to pay for the services. I now know why I quit going here years ago. Will not be back. Did give them two stars because at least a real human answered the phone.

I am writing to express my heartfelt gratitude to Johnson Family RV for their exceptional service…read more Unfortunately, I have been preoccupied with other tasks and am long overdue in composing this note. Recently, while traveling from Florida to New Hampshire, we experienced an unexpected issue and totaled our travel trailer. Apparently, an object kicked up and knocked the spring pin off the through pin that holds the hitch to the receiver. This resulted in the stem of the lift jack plowing a 2 1/2 inch groove, approximately 100 feet long, down the side of Virginia's Route 100 and Dry Pond Road. The A-frame was bent approximately 20 degrees, the electric jack was severely damaged, the hitch itself was bent, and the cabin of the camper shifted forward about 1 1/2 inches. It was no longer safe to continue our journey. The truck driver, Darren, from Russells Garage (whom I also highly recommend), suggested that we take our camper to Johnson's Family RV, which proved to be excellent advice. Experiencing a camper crash and total loss halfway to your destination is an overwhelming situation, involving insurance, towing, estimates, hotel rooms, and decisions about whether to purchase a new camper or return home. However, Missy, Doug, Frank, and the entire crew at Johnson's went above and beyond to make the process as seamless as possible. They efficiently prepared the estimate, communicated with the insurance company multiple times, explaining our situation, and within a couple of days, we were able to depart with our new RV, and we couldn't be happier. The pricing was very fair (I verified), and the understanding and service they provided far exceeded our expectations. I can recommend, without reservation, that Johnsons Family RV was one of the best decisions we ever made.

We had an issue on the road and called and they had us in and out in no time. They were nice and…read moreefficient! Great service and kind people! Thank you!!!

Once the camper is sold. You are on your own. Brand new camper purchase and had a few warranty…read morethings that needed to be fixed. Couldn't get anyone to answer in service. Contacted salesperson Tracy, that was no help either. Emailed, left messages, etc. no response. Pretty much worthless. We wouldn't recommend purchasing from them and we will definitely go elsewhere in the future.

Update our RV today!!!!! Bye FunFinder; bought here 12 years ago. Hello WildWood FSX. Top notch…read morecustomer service and prices. Go to Larry. He will take good care of you.

Dishonest. Incompetent. They charged me $1255.47 for at most 4 hours work. I'm not exactly sure how…read morethey reached that total, but of the total, $46 was for five minutes of work done right in front of me. No parts were involved. Worse, they neglected to purge the Alde heating system of air, causing a fail within 2 days of service. When I contacted Alde, they explained to me that the system has to be purged after servicing and all of the dealers know this. When I later talked to BlueCompassRV they said that they never purge Alde systems after servicing. Total amateurs. Expensive amateurs. Spent two nights in 40 degrees farenheit without heat due to Blue CompassRV's sloppiness and incompetence.

Sadly, there's no option for 0 stars or negative stars because that's what they deserve from us…read more Where do I even start...? After finding the 17 winnebago view 24g that we wanted, we went through the entire finance process through bill plemmons RV and found out they weren't even close to what boatloans.com (ask for Hal) could do for us. Bill wanted $16k down and 4.75% interest (10 yr loan) on the $78k RV with a 770 fico score. Hal at Boatloan.com got us 4.49% with only $7500 down. SHOP AROUND FOR FINANCING! PLEMMONS WILL NOT BE THE LOWEST. So, all but the down payment is wired to plemmons and they ask us when we'd like to come pick up our RV. We say either saturday or sunday and quickly find out they don't do weekend RV pickups because certain people don't work weekends. I ask "what about people who work for a living? How can they pick up their RV?" Our terrible salesman Ken Kaplan tells me that "people just take a day off from work to come. We sell 500 RVs a year and this is how we do it." And these guys supposedly pride themselves on great customer service?! We both take a day off from work and drive 5.5 hours north to pick up our RV at the scheduled time of 11:15am. The RV is supposed to be thoroughly checked out, filled with LP and diesel fuel, detailed etc etc etc and just ready to hop in and drive!? We get there and they try to make us take a 30 minute "tour of the parts store" I assume so they can sell us a bunch of over priced things that we can get on Amazon for probably 30-50% less. We said no thank you and told them we're trying to make this process go as quickly as possible because we were meeting family members who were driving up from NYC. Our horrible salesman Ken never bothered to come meet us. Instead we were passed off to a guy named John. John came out and said... "I have some bad news. The dinette slide won't go in but we're fixing it ASAP". He takes us out to the shop to see "our" rv for the first time. He gives us the "walk around" while the worker hammers and drills and bangs away at the slide. He's trying to show us how the toilet flushes but it won't flush because it says the black tank is full. We look at the tank levels gauge in the closet but it says the black tank is empty. So, either the black tank gauge isn't working or the toilet isn't working right. The Grey water says 1/2 full and the LP says 1/2 full. The floor isn't even swept. There's a brown stain on the carpet beside the bed, the porch light is only partially working (salesman said they didn't have one in stock and we could buy a new one ourselves LOL), they couldn't get the stovetop or water heater to light (gas was off) etc etc etc. John empties the grey & black tanks and the toilet flushes and of course the black tank gauge still reads empty because now we know it doesn't work It's pretty obvious they did almost nothing to prepare the RV for us although they say they check all systems. I say "ALMOST NOTHING" because I did notice that they sprayed a bunch of tire shine on the tires. I guess that's what they consider their "detail job"? Sad day for customer service. We make a list of everything not working or broken and go wait outside. We waited from 11:15am to 4pm and they still couldn't get the slide to go in! The salesman told me they put a new motor and a new board in it but it still didn't work. The last thing they said it could be was the wiring harness which would take 2 days to arrive. So, they then robbed a harness from another RV and put it in. That didn't work either. Later the service manager let it slip that they robbed ALL of the parts from another used RV on the lot. Nothing was actually new. Our ordeal had taken so long that by this time, our family who was driving from NYC to meet us in S.C. had arrived at the RV dealership. So, there's 3 young kids and 4 adults waiting for these guys to get our RV ready... and it should have been ready BEFORE WE EVEN ARRIVED at 11:15 am! To say we were upset would be an understatement. The thought of driving 5.5 hours back home without our "new" RV was really disheartening. Especially, since the manager absolutely refused to have the RV delivered to us once they finally repaired it. He didn't even offer us any compensation for our troubles that day. He did say if we came back to pick up the RV after they'd repaired it, he'd give us "some store credit". LOL! Store credit?! We just wasted 2 days off from work (had to put in for sick/personal time), drove 11 hours round trip, sat in your parking lot for 5 hours and you think "some store credit" is a realistic way to repay us for the nightmare you put us through? We finally just left. Now, they have almost all the money ($76,241) for the RV AND our RV! We have nothing but a huge headache, tired arses from the long drive and the need to decide what to do next. This is a small time dealer that you really should avoid if you want to be treated well, good service, a quality RV and fair prices.

We rented from these people two times. The actual experience was fantastic, but trying to get the…read moresecurity deposit back was unbelievable. First time around it took email after email, call after call to get the money. We rented with them a second time, and they refused to respond to any of our calls or emails or texts to get reimbursed for the security deposit. Left the RV in perfect condition both times we rented, it makes no sense why they would do this, because we will never rent from them again, and we'll spread far and wide what happened. Instead of cultivating a multi-year relationship with good customers, these people chose to do this. It's the last they'll see money from us.

After a minor snafu with gas it was smooth sailing- the owner took plenty of time to review all the…read morespecifics about the RV and was readily available by text for anything we needed!! It was our first time in an RV and we are so grateful we rented from this owner; he made the whole process much less nerve wracking!