We shopped around at several local dealers and found the best service and information through RV Value Mart in Asheboro NC. There were no hidden surprises from purchase to pick up. We purchased new and their estimated arrival time was accurate. Great walk through before we drove away. We would refer our friends and family there. read more

I have had a dream of owner a camper for 15 years and after going to another place that was a hard no. I was suggested to look into RV Value Mart primarily for their financing options. After inquiring online, I was contacted by Craig... he listened, understood my goals and went above and beyond to tell me my options to include knowing it wasn't a hard no for what I wanted. Then I spoke with Chase in financing, he listened and is compassionate and in literally minutes had answers for me along with an amazing approval offer. I set an appt to see the camper and take it home, I met with Hayden who did an amazing job at educating me on all the new info I needed and getting everything set up to go. Craig took more time to go over things with me and to ensure my comfortability in it all. I know I was nervous and it probably showed too but he was certain to give me tips and pointers and set my mind at ease all the way up to the drive off. Lastly I met with Garet for all the signing and information, he really worked to make the numbers great! I truly appreciate the extra effort each one of them put in. All together this team truly treats you like part of the family and makes an effort to work for your wants and needs. Owner a camper had significant meaning for me for many reasons, even though it was of personal importance, this team made it feel like it was very relevant and not at all out of reach. I strongly recommend RV Value Mart, if it can happen, they are definitely the ones who will make it happen! read more

RV Value Mart - RV Dealers Near Me - Franklinville, North Carolina

We saw an rv we were interested in on their website. We contacted them for more details. Craig responded quickly and answered all of our questions. We then met them at a trade show where they had the rv displayed. We inspected it and purchased it all within a 4 Day period. They were all excellent and very knowledgeable. Thank you. read more

We spent all of Saturday morning with Joey! He is so knowledgeable and patient to work with. He took us through all of the campers he thought would be a good fit for our family and our future plans. They offer lots of financing options if you need to do that. Everyone there is so kind. They even met us at the parking lot and took us around the property on a golf cart to avoid some of the muddy areas. If you are looking to purchase a camper go see Joey!! read more

I'd leave 0 stars if I could. We gave this place 2 chances. The first trip the salesman on the golf cart drove around on the golf cart looking for units we asked about because he didn't know where anything was. We ended up leaving and he was still driving around lost. The second time we had a unit in mind to look at. We had talked to the salesperson on the phone multiple times and he told us the unit was there. He called us the day before and said he just saw the camper come back from the show and thought about us. We drive 45 minutes and he comes out to tell us that the camper hasn't made it back from the show yet. He wanted to get an attitude and argue with us when he was clearly in the wrong. Terrible customer service! read more

Now that I've had time to spend some time in our RV and reflect on the experience I'm prepared to write my review. The first time we can to Shaw RV to looks at campers we had a list of ones to look at, and some specifications we were looking for. Our sales person was very patient, and informative, overall our initial visit was great. We picked out our RV and we weren't quite ready to purchase and they were great in holding it for us and be patient with waiting for us to be ready to pickup. The day we went for our walk through our experience took a turn. The sales person didn't even remember who we were. It took well over an hour past our scheduled time for anyone to even acknowledge we were there and help us. Our tech Jason did a great job answering all our questions and showing us everything. Now to the negative part- when we viewed the East to West Tandara 385MB it had shelves in the right side pantry AND in the midbunk cabinet, however when we did our walkthrough there were no shelves in either of these. I inquired FOUR times- to both the tech AND the sales person where our shelves were and I was told "I'll look into it" well apparently they are both related to Ray Charles because when our RV was delivered there were STILL no shelves in either of these areas. It may be something small, but when storage is a concern and it's part of the reason we purchased this specific RV it's an extremely big deal to me, ESPECIALLY when I just spend $90,000 in cash on something. I expect it to have everything that it's supposed to come with. We also inquired about tire covers and got "I'll see about it" ... again, nothing. Then we go to take our first shower and water is POURING out of the bottom frame of the shower because it was never properly sealed. Throw in the fact that some how the tanks were reversed so when we attempted to empty the gray water it burned up a pump because it was actually emptying the galley... needless to say we are LESS than pleased with our experience and purchase. I THOROUGHLY regret not going somewhere else. It's honestly a few small things that we never should have had to deal with that have made a complete difference in my opinion on this company. Continually being blown off when asking where things were that SHOULD have been in my RV is a clear indication to me that this business TRULY only cares about money and their whole "family fun" shtick is just that, because they care very little about you and your family. read more