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    Stream RV

    5.0 (3 reviews)
    Closed 9:00 am - 4:30 pm

    Services - Stream RV

    RV repair

    Trailer repair

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    Shaw RV - NEW 2017 Keystone Springdale 311RE

    Shaw RV

    (12 reviews)

    Paul, Shane, and the crew were all top shelf pros attending to my new LIV RV trailer. The work was…read morequality and they were friendly and patient enough to run me and my wife through a class on how to properly use my RV trailer and winterize it when the time comes next winter. I've gone back since then for some hitch work and so far I believe I've found my go to source on all things RV.

    My experience with the Service Department at Shaw RV in Youngsville, NC, has been disappointing. I…read morecontacted Shaw RV for an appointment to inspect my class B Winnebago Rialta before completing the motorhome sale. I called Shaw RV on March 20, 2024, to schedule an appointment to have them check out the RV. They let me know they were busy that week, and Tuesday, March 26, 2024, would be the first available appointment they would have to do their review. I had an appointment to bring the RV to be serviced on Tuesday, March 26, 2024, at 8:00 am. Nobody was there until 8:15 am, when Shane arrived that only then that they would have the RV inspected no later than Friday, March 29. That was not conveyed when I set up the appointment, and I was under the understanding it would be checked out while I waited, which was my mistake for thinking it could be done while I waited. Shane took all my information again, and I told him I would return before 5 pm to leave the RV, and he would do his best to get everything done before Friday or, at the latest, by Friday. After calling on Thursday, March 28, to check the progress, I had to leave a message for someone to call me back on their voicemail. I was waiting for someone to return my call. I called again on Friday, March 30, left a message, and again, I was waiting for a return call. I called again on Monday, April 1, and spoke with Paul. He gave me a rundown of how long the diagnostics for each item would take, varying from 30 to 60 minutes, depending on the issue. I asked what this would cost, but I received no answer other than that they would go over everything with me once everything was inspected. Since I had yet to hear back from anyone by 3:07 pm on Tuesday, April 2, I left another voicemail message to call me with an update. Again, no one returned my call by noon on Wednesday, April 3, so I drove to the Service Department and met a gentleman named Alan, who worked part-time there. He was unaware of the status but did find the paperwork on what was being done, although he could not update me on when all inspections would be completed or pricing; other than that, some parts needed to be ordered. Alan said he would call me by the end of the day on Wednesday, April 3, to give me an update. Since I have not received a call, I called at 4:38 pm on Wednesday since the shop closes at 5 pm in hopes of getting an update. Again, no one answered my call, and I had to leave another message for someone to call me back. I'll add updates, but I am very frustrated at this point. My potential buyer has been patient, but I must find out how long that will last. I intend to sell this RV with any known repairs that may be needed before completing the sale so I can convey the condition and perform repairs or provide credit to let the new owners complete any work.

    Stream RV - rv_dealers - Updated May 2026

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