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    Camping World - Colfax

    2.1 (66 reviews)
    Open 9:00 am - 7:00 pm
    Updated 2 months ago

    Services - Camping World - Colfax

    RV repair

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    Maiden voyage home!!

    Went to RV show in Greensboro to purchase accessories but instead purchased a new trailer. Griff our salesperson from Myrtle Beach was amazing. No pressure lots of knowledge and handled us very nicely. We picked up at the Colfax location and Derek reviewed every detail about the new pull behind. He knew every detail, everything we asked and more. He was such a nice man and appreciate him taking all the time with us that we did. Hopefully we will keep this trailer for a while, but if we need to upgrade or have any questions we definitely coming back to camping world.

    The Service department is unethical and possible committing fraud. The Serice as the worst I have ever seen! DO NOT DO ANY BUSINESS WITH THEM! It took them over a week to say that it needed to be replaced. Got $3000.00 The fabric was fine, the arms did not appear bent to me. Out of line yes, but not bent. The motor worked with no issues. I then found out the Service Agents are paid on commission. I was told to file an insurance claim. I Thought I was being overcharged and the Service Agent was noting acting ethically and possibly fraudulently. I brought my concern to the Service Manager, who had the estimate revised to $1,200. Again, I stated only the end cap and tube is damaged. I revised estimated $670 and "it will work" So I had the work done. Six Week later it was completed. I went to pick up the RV. The battery was Dead, I could not open the awning and inspect the repair. The broken parts I asked to be returned were not there. And my Hitch was Damaged. The Awning was used once and the End Cap can off the Roller Tube, damaging the End Cap, the Roller Tube, the other side (Front or right side) the awning. Also damaging the arms on both sides and the side of my RV. I tried to drop off the RV but the Service Manager was off. I spoke with the General Manager. He was argumentative. Stated "We recommended the Awning be replaced". I tried to explain to him that this started out as a simple repair. Maybe the job wasn't big enough to make money for the Service Agent I just wanted the end cap and roller repair. Which did not happen. The GM implied I was cheap because I did not replace the Awning and the damage was somehow my fault. It appears the end cap was removed and was not correctly secured or attached to the roller tube. The Cap was only attached by less than of 1/8 of an inch of the roller tube. Not enough to hold the awning together. Do they offer any kind of warranty for your repairs? I contacted Camping World Customer Service and the reply I received that I was told that the awning needed to be repaired and it would have failed if not replace. That the awning was repaired per manufactures standards and the correct screws were placed into the roller. (Enough through that is where the awning failed) The roller should have been replaced. That they were not going to do anything for me because I was told the whole awning should have been replaced. But the FACT they attached the end back onto to roller with less that 1/8 inch of material and into end roller that would have held the screws. Camping world failed to replace or repair the parts that I requested. When the awning failed, they refuse to offer any service warrant. It is simple they failed to replace my parts that I requested. It appeared they wanted a larger work order. It appears they were up charging me and acted unethically and possible frequently.

    More of rusted nails

    We had them to re-install a canopy over our RV Door. They charged $400 and it fell off again recently in less than 6 months. After examining they only put it up with some caulk and did not replace or fix any of the rusted out nails that needed to be fixed to actually make it stay.

    Dawn O.

    Camp in to the Colfax location on our day off to look at a new trailer, we told our sales guy, Alex, exactly what we wanted & he showed us what was in stock without trying to push us to look at anything out of our price range or out of what we were looking for. We were able to see some models that they didn't have at other locations that we've only been able to see in the brochure. Looking forward to what we may be able to work out in the future. & being able to bring the puppies in made the experience even better!!

    No caulking in shower

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    Thanks for the great review, Michael! Happy camping!

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    Review Highlights - Camping World - Colfax

    Went to RV show in Greensboro to purchase accessories but instead purchased a new trailer.

    Mentioned in 2 reviews

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    Camping World - Colfax - rv_dealers - Updated May 2026

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