Rusty's Pest Control provided my termite warranty service for several years. (This year would have been 10 years). I used Rusty's for interior pest control as well.
They had been providing quarterly lawn service, until they failed to provide contracted services and I terminated lawn services.
When they failed to complete contracted lawn insect treatment to prevent mole crickets -- my St. Augustine turf was devoured by mole crickets.
I routinely had to call them multiple times to get them to provide the written contracted termite warranty.
I switched my lawn service to Bryan Pest Control after Rusty's Pest Control failed to complete services over 2 years ago.
I moved back home recently and had a problem with insects inside the house, which Rusty's had been providing service. His staff did not return calls, provide service, and eventually, I sent emails to the two email addresses I had for Rusty. Rusty did respond and acknowledge I was contacting him. But refused to provide service, call back or treat my home. I received a letter from Rusty stating he was no longer going to provide interior pest control or termite warranty service because I had another contractor treating my yard, and he felt this conflicted with his contracted business for the termite home warranty and interior insect control. Buyer beware.
I stood by Rusty and his company for years. Even when they made mistakes resulting in damage to my yard. He will not do what he says, and cannot be counted on to do the business he contracts with you. My property had been serviced by Daniela, Rusty and one other employee, over the years. read more