I have Bryan Pest Control for Lawn, Pest and Termite care and have never had an issue. They are…read morealways on time for scheduled and recurring care, and always call just before arriving so I can bring my pets indoors. I also highly recommend using Bryan for Lawn Care! Tim is my lawn care tech, my lawn has never looked better, and his recommendations and advice are always on the money! I've dealt with some of the National Companies in the past and they don't hold a candle to Bryan's Service Level or value for me!

I called Bryan's for a termite inspection waited two weeks for an appointment . no technician…read moreshowed only a sells man who went straight to sells talk and I never got my inspection. some customers actually have concerns for their property and are willing to pay for a service but I couldn't even get the free inspection from them. how do you even know what I need without an inspection?

They were good when I first started with them and then they started claiming they did pest service…read moreand my camera showed they were never there or they never did the back yard (I have a loked gate) and they would claim they did. I cancelled pest service and kept termite, and they never do maintenance. They took the automatic renewal/annual $300 fee in Feb and have texted me twice that they'd be out on Sat and never showed. I filed a complaint with FDACS and called to get my $300 back. They said they'd send a request up......as of they aren't going to refund it. This company os TRASH and should have a class action lawsuit with all the unhappy comments I've seen online. FL Pest Control/Rebtokil should go out of business.

Horrible customer service. Been contacting them via their Facebook page for over a week trying to…read moreget them to call and tell me if they could help with a black fly infestation. Initially, they ask for contact info, when I provided it, they NEVER CALLED. I've sent several messages to the Facebook page this last week, now they are ghosting it completely. Can't even get them to call and do business. They used to be a good company... no more.

Chris from Patriot Pest Control was absolutely fantastic. He was professional, knowledgeable, and…read moretook the time to explain everything he was doing and why. He was thorough, respectful of our home, and made sure all our concerns were addressed before he left. You can tell he genuinely cares about doing the job right, not just rushing through it. If you're looking for honest, reliable pest control, I highly recommend Chris and Patriot Pest Control.

Patriot was recommended to us through our property management company, ProGo Realty. The previous…read morecompany we were using had been charging us for services that weren't even being rendered. So it was easy decision to make the switch to Patriot. Recently I have been even more impressed by their level of customer service. Due to a recent medical issue causing issues with my ability to communicate I have found it harder to handle bills and such. I called and the lady at Patriot was patient and kind and helped me navigate my questions and decisions. I don't recall her name but I greatly appreciate her. Local companies always win out! I'd recommend them any day! We have now switched all our properties to their services. If you want excellent service then I suggest you call them today!!

I'd leave negative stars if possible. These people have got to be the most unprofessional outfit…read moreI've even come across. The door to door sales people are rude and ignore your no soliciting signs. They continue to return with their awful used car salesman tactics (they try but are terrible at sales). They'll tell you that all of your neighbors use them. As if you don't know your neighbors, who also can't stand this company's juvenile behavior. Smart a** little men.

It all sounded good The field tech was great…read moreBut if you for some reason you need to cancel then you are up the creek $399.00 contract cancellation fee Absolutely highway robbery I will be paying it just to get away from these crooks

Just not a good experience with their management team. Unresponsive to phone calls and messages…read moreleft had to drive to the office only to find door locked with a sign on it that said to email them. Knocked and a person was inside but refused to come to the door. This is no way to run a customer results focused business. I know it was sold several months ago but that should nothing to do with commitment and excellence.

Highly recommend this company. They are always on time and very thorough spraying inside and out…read more If I see a bug at any time they come out and respray for free. Worth the $60 every three months

I have used Home Team Pest Defense since 2006 when I first moved to Florida. Their service has…read morealways been excellent and their communication is great. This morning my service tech called - he has noticed that mosquitos have been bad in our area, and he wanted to see if he could move my mosquito service up to today. He always calls or texts before visiting so that I can bring my dogs inside. Yesterday, I noticed the mosquitos were getting bad, and I had planned to call today, but he beat me to it! You just can't beat that kind of service.

Great customer service. From the office to the field technicians, everybody at Home Team goes out…read moreof their way to make the experience as convenient as possible.

I am done with this company. Horrible HORRIBLE customer service. When I signed up for 3 services,…read moreI wrote a glowing review of them. Now that I've had them for 6 months or so, they have proven to me to be the least professional company... (or possibly just the Fort Walton Beach office). Everything is excuses. Excuses that they don't respond because they have been sick. Excuses that they didn't respond because they've been on vacation. I DON'T CARE! "We'll get that to you next week" ... it was THREE MONTHS! I've cancelled the one contract, and have to wait until April to cancel the second two. THEY ARE HORRID.

I had a termite problem that Terminix technicians missed repeatedly from 2023-2024. I had a literal…read moreant piles forming against my base boards in my treatment room and the technicians told me they were carpenter ants. When my floors started coming apart, I confirmed with a flooring specialist that it was termite damage. I had to shut down my office (not seeing patients) while waiting a month to put in new floors, dry wall and cabinets back in July of 2024, plus I called and called terminix repeatedly and they charged me $2500 to come out and fix the issue. And it wasn't right away. I requested that I be signed up for a termite bond going forward and was told that I was signed up for the bond. So fast forward to 2025 and I just had my terminix technician come out today and he completely ignored the fact that I have termite damage throughout the door frame of my treatment room. There is literally a nest on the door frame! Patients have pointed it out to me even. I just called terminix back to have to technician return to address the issue, and the terminix rep told me that I do NOT have a termite bond, therefore no one will return to inspect the damage. This is another example of the lack of duty, responsibility and the repeated level of BLATENT negligence that Terminix has when dealing with its commercial customers!