Coastal came out and treated a rodent problem in my attic as well as removing old insulation and…read morereplacing with spray insulation. They did a good job and all of the workers were kind and helpful. The only regret I have is I should have requested that they cover my garage in tarps before the insulation removal and replacing. There was a layer of insulation dust on everything in my garage.

They came through when no one else would. I live by myself and scared of rodents. There was a…read morepossum found in my driveway right next to my driver side door. I couldn't get in the car. I had to crawl in from passenger side. So I called around town to Paws, my landlord and Sanitation and no one would remove it. I called Coastal Wildlife Removal and they immediately showed up the same day. Excellent service!! I highly recommend!!

They were good when I first started with them and then they started claiming they did pest service…read moreand my camera showed they were never there or they never did the back yard (I have a loked gate) and they would claim they did. I cancelled pest service and kept termite, and they never do maintenance. They took the automatic renewal/annual $300 fee in Feb and have texted me twice that they'd be out on Sat and never showed. I filed a complaint with FDACS and called to get my $300 back. They said they'd send a request up......as of they aren't going to refund it. This company os TRASH and should have a class action lawsuit with all the unhappy comments I've seen online. FL Pest Control/Rebtokil should go out of business.

Horrible customer service. Been contacting them via their Facebook page for over a week trying to…read moreget them to call and tell me if they could help with a black fly infestation. Initially, they ask for contact info, when I provided it, they NEVER CALLED. I've sent several messages to the Facebook page this last week, now they are ghosting it completely. Can't even get them to call and do business. They used to be a good company... no more.

Understaffed and are moving from monthly to bi-monthly service. I had a terrible army worm…read moreinfestation and met with salesman. Bought annual service up front. 2 weeks later, they still had not shown up to kill army worms and 1/2 my lawn was devastated. during my wait. I called another company and they diverted a tech to my home the next morning. I fired Brock and cancelled my annual service.

While I was out of the country Brock Pest Control stopped servicing my yard while still charging…read more When I returned, I had a yard full of weeds. They promised to fix my yard but never did. Now the manager is not returning my calls. Do not use these people, they are terrible.

Our technician, Chris, is always on time, takes care of our pests, and the bugs are gone.read more

We are new to the area and are happy we found spears pest control. The technician (Rachel) is…read moreknowledgeable, professional, and thorough. I have had other pest control services in other areas, but none of them seemed to have the level of caring about their craft as the people from Spears. As far as price, the service seems well worth what they charge.

On August 4, 2026, I signed a contract with Critter Control to eliminate a mole infestation in my…read moreyard. That document specifically stated that the inititial service invovled "eliminating the existing infestation of various pests from the property." After that, the program becomes a monthly one to ensure no return of the pests. What I got for my "comprehensive Initial Service" was two visits (Aug 6, 10, 21) and a total of nine traps set; no moles were caught. For this, I paid $948. On September 3, after no one had been to the house in two weeks, I inquired with the company and received no answer. I called a few days later and spoke with another agent, who told me that I was due a monthly monitoring visit on September 18. So, without the problem being addressed, I was being asked to pay $89 per month to watch the moles devour my yard. When I cancelled my account on September 10, a company agent contacted me in an effort to retain my business. After promising to look into the matter with the local branch of the company, he never called back.

DO NOT HIRE FOR MOLE CONTROL! I hired Critter Control to eradicate moles from my yard. After 7…read moremonths, the problem is far worse than when they started my service. After reviewing security cameras, it became apparent that some of the service techs (you always get a different one each time, it seems) just walked quickly through a portion of the yard, and then sprinkled some granular deterrents or placed a single trap and a flag. The tech would leave without reviewing the entire yard or checking all areas with some sort of focus. My yard is now overrun. They had no concern or questions when I cancelled my service which speaks volumes about the type of service you'll get if you choose them. Not worth the money at all.

Edited to remove a star given the business owner's dismissive and inaccurate reply. There was no…read moresnowstorm during this time frame, this is a complaint for service completed at the end of Feb - the time gap between service and review (as explained) is because we are not residents and didn't know there was a problem. We trusted the job was done and didn't know it wasn't until a neighbor alerted us the lawn was dead at the end of March. We then reached out to Harrison to try to rectify. Instead of taking accountability - he replied similarly - deflection, excuses and blame to the customer. An unfortunate and unprofessional response. We called Harrison to service a sprinkler system of an older relative who had just moved into a care facility leaving the home unoccupied. The ask was to service the system and turn on the sprinkler schedule for the season. Harrison serviced the system but failed to set it to run. We are managing this from afar so this was a critical and unfortunate oversight - and has resulted in the sprinklers never actually running (and the lawn being in terrible condition). When we reached back out to try to understand the issue, Harrison deflected responsibility, said of course he didn't turn the system on because the service call was on Feb 21 and he had concerns about cold so he left it off. (FWIW temps were not below freezing at the time of service nor any time after.) His solution was to suggest we get a neighbor to help out to get the system running. It is frustrating to pay $125 for a service call where one of the two asks was not addressed - we don't recommend nor will we be using him again.

Harrison came out to my house knocked it out inside a half hour did a great job so glad I called…read morethem!

Make this company your first phone call…read more Wow. If you live around here, you know that getting service can be touch and go. You either get people that never show up, or want to charge you an arm and a leg. These guys are different. Josh cares about service and making sure the customer feels valued. He came out after another company gave a quote of $1000 to get rid of potential rodents. He looked and said there is no evidence of anything new, it looks like that was from years ago. This company will give you honest answers and work at a fair price, not just throw out numbers to see what you will pay. Thanks Josh!

Update; (May 19, 2025) I need a bait trap replaced. We have made 6 calls over the last 3 weeks. One…read moreregional "do nothing" manager promised last week that they would be out "tomorrow". That did not happen. There have been no follow up calls at all. This service is now so bad that it is almost comical. This has to be the absolute worst service as an existing customer that I have ever had, the shame of it is that no one at the office seems to care (AT ALL)). We have paid a decent amount of money to be ignored by this under performing branch. I need to be contacted by management and compensated for this AWFUL lack of service. On the website a gentleman is listed as branch manger. The big reason we went with orkin several years ago was because of him. Evidently, he has been promoted beyond his effectiveness. If this wasn't such a high dollar change over we would be gone. Please change my stars from 5 to zero!!!! Orkin is now a joke.

Completely unprofessional behavior. We had an appointment on Friday where no one bothered to show…read moreup or call to inform us. We then reached out and they said they could fit us in the next day Saturday. We decided to cancel with them that Friday because we were upset after just getting our house ready and had our cats in a carrier waiting to leave for over 2 hours. Skip to Saturday, they send us an email that they're on their way to our house AFTER our scheduled timed (our appointment was between 8 to 10 and they showed up at 10:40) so I tried calling and no one answered and when the tech did arrive and I told them we will not be needing their service I got a sigh and "well, this was a waste." Listen, I get that life happens and I'm understanding to that but to be late to two different appointments (and to one that was canceled) and be spoken at with that tone when YOU were the one who messed up is just completely unacceptable. I will be taking my business elsewhere.