Excellent work and excellent value. I'm really happy with the job they did. I bought a rehab home with plywood for a garage door. They took the plywood off carefully and preserved it for me to use on a future project -- even without my request that they do so. It's that personal touch I look for in a contractor. When I spoke to them, it was clear they wanted to listen to what *I* needed -- not sell me what would benefit *them* the most. They were also enjoyable to talk to and we had some good laughs. I put off fixing that garage plywood for a long time... I'm glad I fixed it with Ruiz. read more

Someone hit my garage door a few months back and I was a little lazy to fix it, so I parked my car outside until today. Called George in the morning and he was at my place by mid afternoon. Changed the springs, fixed the rail and sensor and tightened up the belt on the garage opener. All done in about an hour. Whoever here is writing bad reviews, its only because George is probably very busy(and for good reason), so its understandable if there is a delay in response. But from now on, I'll ONLY be using his services for my garage. He knows what he is doing, if I ever need service again, I will only call him whether I have to wait a few hours or a few days/weeks. Thanks George! read more

A few years ago George replaced our garage door and mechanisms. He did a really fantastic job for a great price. I love our new garage door! Recently our sensors were not functioning properly. When I spoke to George about it over the phone he gave me a lot of solutions to help me diagnose the problem by myself, but I really knew that he needed to have a look. It turned out one of the sensors had gone bad, and he replaced both for a very reasonable price. I highly recommend this company, and I recommend George as an owner/operator that takes such pride in his work. Friendly and knows his stuff! Also, some Yelp reviewers said George's communication wasn't so great. We kept in touch by text, and I thought he was very responsive and communicative! read more

I just moved into our new house and the garage door weather seal was in rough shape. Tried to get it ripped out but wasn't able to and George came out next day to install. Super friendly and helpful. He had installed the garage originally so it's great to have him help again. Local business too so all in all great experience. read more

Geo did an excellent job. Our spring broke and door was dinged out so we needed to replace it entirely. After three other no-shows, I decided to contact Geo on a Friday. Without any pictures, he was able to identify my spring setup (Coplay EZ set) and agreed to come out the next day to check it out on Monday. Monday came and I did not hear from Geo. I was disappointed and continued to look for another company on Tuesday. Mid-morning Tuesday I Geo texted apologizing for not being able to make it. He explained that his work truck was in the shop and took longer than expected. Before he realized it, it was too late in the day. He asked if I was still interested he can swing by later that day. Given his honesty, I agreed. Geo came by Tuesday to check out the door, measured everything, confirmed that it is better to get a new door with the springs than to repair each of the panels. He quoted me for the door and new spring setup (from one to two springs) with a reasonable price, even made up for missing the previous day. He estimated that he may be able to come the next day Wednesday or by the weekend as this was during the July 4th holiday. Given the holiday I expected him to come on that Saturday as he had to catch up on missed work from Monday. To my surprise, he finished in time and said he would be able to come early afternoon on Wednesday. Everything was finished by the time I got home from work. He did an amazing job, no mess, quick, efficient and reliable. read more

In April of 2018 George installed a new double garage door. He did an excellent job and we have been super happy with it! until we just had a problem with the door due to the weather and part of the garage that we needed George to come out and take a look since it wasn't closing correctly. He came out same day and took care of it even though it was due to the something else. Appreciated that service and would recommend highly!! read more

Ruiz Garage Door - Finished Product - Garage Door Services Near Me - Chicago, Illinois

I paid to get a brand new garage door opener installed. After 1 month I had to open and close the door myself. The chain lags and makes lots of noise. I. contacted Ruiz and he came back. He said that a plastic piece that the chain rolls on had cracked. He replaced it. The door appears to be working nicely now. read more

I have previously posted with rave reviews for Ruiz Garage Door and I am posting again today with disappointment. Scheduled them for service on my garage door for October 27th at 3PM. Confirmed with George a day in advance. All I received in return was a no show. Wasted my half day off from work. read more

Quick service, cost in line with the service you receive. Was fast to respond to the initial problem we had, there was an unforeseen issue which required a second visit, again fast response resolved with no issue. No need to use anyone else for your garage door needs. Highly recommended!! read more

George is a good person very honest and just want to add , keep in mind he is extremely busy person so the communication is not always the best. read more

I contacted this firm on a Tuesday and didn't hear back until Friday. I then asked when he was available and he assured me he could come over Saturday morning between 10-11am. I skipped some errands to wait for him until 4:30pm when he finally let me know he would be at my location in 45 minutes. I had to do errands that I had put off for 5 hours at this point. No worries, I understand it gets busy. So we set another time for Sunday between 9-10am. I once again, skipped errands to wait for him. I emailed him at 9:30am asking what his ETA is. I heard nothing. I email him later that day at 4:15 pm. I heard nothing. Finally Monday at 6pm I hear back and he assures me (for the 3rd time) that he would be stop by the next day (Tuesday). Instead I contact another firm, I hear back within 10 minutes and they are over in 30 minutes and fixed my very simple problem with in 20 minutes. I should have just gone elsewhere to begin with. I recommend better communication, dependability, and just a general respect for my time. I have tenants that really needed to access this garage and I had to make them wait 1 week. I felt terrible. It's a poor reflection on me and no way to run a business. Next time I'm going with my new firm that I trust to help me timely. read more

We were looking for a new garage door and opener . After reading the reviews for Ruiz Garage Door Inc. I gave George a call. He came out right away to look at my old door and gave me some literature on a couple of different companies. I decided on Door Link and there were a couple of doors we were interested in and George got back to me right away with the prices. After making a final decision we set up an installation date and he showed up as promised and installed our new door which looks beautiful, and operates smooth and a lot quieter than our old door. He takes pride in his work and he has that old school work ethic that many contractors and companies don't have today . He told me to call if there are any issues and we are glad we choose Ruiz Garage Door Inc. Thanks again George ! read more

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We were in the market for someone to replace our garage doors & this place was recommended to us by a family member. My husband reached out to George Ruiz (owner) one evening & received a prompt response the following morning. George was very professional, courteous & transparent with the services & pricing you are provided. He paid great attention to detail & his primary concern was your satisfaction as a customer. At no time did we feel that he was in a rush to get the job done to move on to the next one- definitely not salesy, nor pressuring you to buy unnecessary upgrades. He is accommodating & willing to work with you. Case in point, we had initially set a date for the doors to be replaced in early January; however, the door had different plans two weeks before the scheduled date. One of the main springs broke & George was receptive on moving the date up to accommodate us. George is definitely a person of his word- he showed up promptly for the estimate, completed the work in the time quoted & cleaned up the work area after the job was completed. Would definitely recommend others to contact George for your garage door needs. Thanks again, George! read more

Ruiz Garage Door - Before & after- main alley garage door. - Garage Door Services Near Me - Chicago, Illinois

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George was the only garage company that returned my email promptly and showed up just as fast. He arrived on time, and he was able to quickly diagnose and fix the problem with my garage door that was creaky and not opening and closing from the remote consistently. Highly recommended -- George is just a good and solid guy. read more

I can't speak to the quality of work, but as for response time, horrible. Bought the Groupon, contacted the company via phone and email and never received a response. I even had my tenant contact them and he said they never returned his calls either. read more

I would like to say if you're looking for professional services at a reasonable price they are the one to call. George came and explain any questions you had and everything you needed to know he told. Quick and efficient. Thanks!! read more

I cannot say enough good things about Mr. Ruiz. He has services my garage door twice. The first time I got multiple quotes and his was the most economical by far! Other companies wanted me to replace the door and springs, which was only a year old, but George found a solution without having to replace either. He explained what needed to be done and what it would cost. The second time I called it was an issue with my sensor. It took him less than five minutes to get the garage door working again. I totally recommend Ruiz Garage Door! You will get the best service at the best price! read more

Ruiz is the person you want to deal with. I called him this morning and left a message at 8:14 in the morning. He texted me right back at 8:15am that he will call me back. Let make the story short, within 3 hrs all the garage door problem have be fixed. As you already know, other places wont call back or show up at all. Ruiz knows how to treated his customers. Ruiz, once again. thank you very much for helping us to repair the problems in this morning. You are the best. WAIT! I FORGOT TO MENTION THAT ****** He did not charge me to fixed the problem******** read more

I've used Ruiz Garage Door twice now and have had a great experience both times. The first was to install a new garage door opener (no opener before this) on our super heavy two car garage wooden door. He came out and installed it solo; looked and worked as good as I could have expected. My second experience was this week after the original spring from the 70s broke above my garage door. With this spring broken you couldn't even lift the door without two adults hoisting it up. Fixing this kind of spring is a dangerous job and I called Ruiz Garage Door again. I never met face to face on this second occurrence and conducted everything via text. We set a date for him to come out to give a quote and another day to come and make the fix. He did a great job communicating via text and sending pictures throughout the job. And not having to be present once for the job to get done correctly and quickly was very convenient. All in all this is a great option for quality and price. Give this guy a call or text. read more

George came out a while back for some garage door maintenance work. He was a nice guy and seemed honest. I kept his card around and even referred a friend. For a recent problem, he was scheduled to come out on Jan 2 between 9-10. He never showed, never called. I texted him and left a couple of messages but no reply. It's not the end of the world if you're running late or something came up, but my time is just as important and to ignore a customer is rude and unprofessional. read more

Awesome job! Just bought a new a house and I don't know why we never tried opening the garage door, but we didnt until after we signed on the dotted line. George came in and got a new working door and motor in place without any delays! As a side not, check all doors when buying a house. Don't take the realtors, "Oh it just needs a new chain" as gospel. read more

George is the best garage repair guy in the Chi! He treats all repairs as if it's an emergency. He accommodated my schedule. He arrive on time. Assessed the job, explained in detail what needed to be done and what to expect in the future. Then completed in 2.2 seconds....okay I'm exaggerating, but he was fast. read more

My spring broke on my garage door, did my Google search and read reviews. Contracted George Ruiz to repair and upgrade my garage door springs with a torsion bar. One of the most professional guys I've ever met, and does the job right and with pride - now it's like we have a new garage door. Highly recommend! read more

Great work. Very reliable and professional. I felt comfortable working with George when I first called him. He is very knowledgeable, takes time to explain everything and very good pricing. Would recommend to anyone. Keep up the good Ruizgaragedoor. read more

George took care of my commercial doors at belmont Cragin car wash replacing a couple of sections. He was responsive and did a great job. Highly recommend him. Thanks read more

George did an excellent job!!!He takes pride in his work. This explains why he was so efficient. He communicates with you well before,during, and after he completes the work. He is also reasonably priced. I would definitely recommend Ruiz Garage to ANYONE needing repairs or a replacement . You will not be disappointed!!! read more

Ruiz put in a commercial garage door for us. George responded quickly to every email and phone call, he came out in just a couple of days to install the door, and the price was very fair. good over all experience. read more

Came and fixed our garage doors which was an easy fix, but we had more problems 2 days later. We called multiple times to get him to come back and fix it and finish the job half of the time he didn't pickup or call back. Finally when he picked up we were informed he's very busy and doesn't have time to come back. Wouldn't recommend! read more

George Ruiz to the rescue! That's what I was chanting this past Friday when our garage door went off alignment and our car was stuck inside. Both my husband and I had a wedding to go to, and just wonderful timing our door got stuck! We called few contractors prior to finding George on Yelp, and they were either available the next day or next business day or will charge us an overtime fee for coming out past 5pm since it was last minute. George was different - he said it would only take one hour to get our alignment fixed after my husband told him the issue. He was also able to come the day of, too! He had a prior appt with another customer, but told us he would come by our place right after he finished his prior job and he did! We were so thankful! I wasn't around to see him work, but from what I hear from my husband he did a really good job. Even gave us a discount because we yelp! We are definitely going to call him back when we need our door replaced because we don't know how much longer our door can stay alive. Thanks George! Couldn't have made it to the wedding without ya! read more

I appreciate your response George, but a Google map search (done before I bought the Groupon) puts me well within the 30 radius that is specified. Seeing as how you noted that "ALL" the bad reviews are related to Groupon purchases, the common denominator, perhaps it is more accurate to say that discounted work is not a priority...regardless of distance. read more

We were very satisfied with Ruiz Garage Door. This was a great Yelp recommendation. I am glad I found this company. George was professional from beginning to end. We had a new garage door installed. His price was reasonable and he installed it right away. I would recommend him to anybody looking to replace their garage door. read more

I had called Ruiz Garage Door to replace my old door. From the time George arrived he wasted no time getting started. I don't know if I've ever met a business owner that puts so much time, effort and care into his work. The customer service was outstanding and the work done by George was unbelievable. George took time to explain what he was doing and what part did what . I really felt taken care of and have suggested some of my friends And co workers to use Ruiz Garage Doors, i was also given a great price for my new door he beat all other quotes i have gotten by at least $50 -$75 , i was also given an excellent warranty on the work provided by Ruiz Garage Doors. read more

he told me he would repair on monday i called him on monday no reply i called him on tuesday no reply todays wendsday i will call someone else i hate when these contractors just waste your time just text back not interested or too busy simple courtesy dont commit if your not a person who will follow through bad buisness read more

George Ruiz was just terrific. I called him on Monday evening. He said we could make it out on Wednesday. He texted me Wednesday morning to say he could be there at noon. He and his worker showed up exactly on time. They took a look at the door, figured out the problems and fixed everything. My garage door had been driving me crazy. It would stop and start and would take several minutes to go down all of the way. He fixed everything in one afternoon and now it works perfectly. Very helpful, very efficient, very pleasant to work with, as well. Thank you, George. read more

My old door had seen it's last slide. Upon arriving home it started to go up and then just completely collapsed. So I called Ruiz Garage Door and George was out to my place within the half hour. He gave me a quote along with three other companies. As far as price is concerned he was comparable to another company. I decided to go with George because he made me feel extremely comfortable, he was closer and a read nothing but great reviews on Yelp. I have to say I was very happy that I chose him. He showed up on time, did a clean and professional job on a door that had collapsed and was extremely heavy. I would definitely use him again. Thanks George! read more

Recently an extension spring broke on my garage. After talking with the top 3 highest reviewed garage door repair companies, I went with Ruiz because I received the best price and the best customer service. He was fair, honest and did a great job. Most importantly, he fixed only which was broken. One company tried to sell me a new door, rails, rollers and springs when all I needed was new springs and a new weather strip on the bottom of the door. Another company only provided a quote on the phone without seeing the issue. They were the most expensive. One company never showed up to provide a quote. Ruiz came out the same day I called to see the issue and to quote options to resolve my issue. A couple hours later I decided to upgrade to a tension spring and gave him the "go" sign. He was onsite the next afternoon repairing the issue. Issues were resolved in no time. Thanks again. read more

Yesterday we had a brand new two car aluminium garage door installed to replace our ancient wooden door that wasn't working. And were very happy with our purchase impressed from the start with the professionalism, reasonable price, the quality of the actual door and the installation. Thank you so much for a job well done!!! read more

I highly recommend Ruiz Garage Door. When George came to give me a quote he was very thorough and explained the different things that go into replacing a garage door. He replaced the entire overhead door and tracks and repaired the door opener (he did not try to up-sell me, he told me my existing opener was still fine if it was repaired - one of the gear sprockets needed replacement). His price was very affordable and I was very happy with his work. He even finished the project in the rain and still kept his good demeanor! I would hire him again. read more

Absolutely top notch. Pleasure to deal with from the initial call through completion of the work. George came out a day after we spoke on the phone and we had a new garage door a couple days later. We're still trying to get used to how much nicer our new door is. Price is more than reasonable. read more

Door is working smoothly now! Had intermittent problems with a sticky door. The colder it got the worse the problem became. Mr. Ruiz quickly responded and gave the door a comprehensive lubrication and adjustment. Working like new now! read more