Super service Wide selection…read more Reasonable price Easy and fast ordering Browse as you like and if you want help, they will answer questions. Wide selection of tiles as well as quartz for countertops I worked with Fernando and he was quick efficient. He was professional and knew the tiles. He also had good recommendations for my project and did not try to upsell me. Easy street parking Wear a mask (if it's COVID when u visit)

Sales staff was very friendly and easy to work with. Tile pick up was easy and fast. Very large…read moreselection to choose from

We want our slate tile floor cleaned, and re-grouted and some tiles replaced. Adam was very good at…read moreexplaining the process to us. His foreman Leiser did a great job when he came into look at our floor and explained everything that was going to be done. When Leiser and his partner Gustavo came, they were on time, courteousand very good at prepping our kitchen to avoid any problems when they were cleaning the floor and then re- grouting it. We were quite happy with the final product. Our floor looks like it did when it was first put in.

My wife recently broke her hip after slipping on a ceramic tile floor. After considerable research…read moreinto making our floors safer and slip-resistant so that something like this could not happen again, I made The Ground Floor my first call. I am very glad I did. Adam took the time to walk me through his recommendations and explain the entire process. The first step was to thoroughly clean the tile and grout using a high-pressure steam process to prepare the floor for the non-slip treatment. The second step was applying their "Trusty Step" non-slip treatment, designed to make the tile much less slippery, even when wet. This was a large job--over 1,200 square feet--and from the very beginning I was impressed. On the first day, Adam's crew arrived right on time, literally to the minute. They carefully moved several large pieces of furniture that I had not had time to move and then went straight to work. They missed no detail. A few hours later, the tile and grout were exceptionally clean. What impressed me just as much as the quality of their work was their willingness to accommodate our circumstances. The crew leader, Leiser, worked with me to arrange the job so there was little to no disruption to our daily schedule. My wife is recovering from a broken hip, so we had visiting nurses, physical therapists and medication schedules to work around, as well as caregivers coming and going for our special-needs son. It really was a lot to work around, but somehow they managed it with no problems at all. The next day, they returned to apply the non-slip treatment while working around those same constraints. Gustavo did meticulous detail work around the baseboards while Leiser applied the treatment. After the proper setting time, the product was completely removed and the floors thoroughly rinsed. There was absolutely no residue, no mess and no detail overlooked. Leiser and Gustavo are an amazing crew--friendly, professional, considerate and extremely detail-oriented. I cannot speak highly enough of them, Adam, or The Ground Floor. Most importantly, we are much more than satisfied with our newly slip-resistant floors. After what happened to my wife, having floors that feel substantially safer means a great deal to us. The Ground Floor delivered exactly what we were hoping for, and they did it with exceptional professionalism from beginning to end. I highly recommend them.

I have visited many tile showrooms throughout the years all over Los Angeles but when I went to…read moreWestside Tile in Beverly Hills I was taken away at the client service Linda provided. She is so knowledgeable on the abundance of products they have, she is kind and a great sense of humor too. BTW Linda's communication skills and follow up are outstanding. Westside Tile is super lucky to have someone like Linda on their sales force. I will be back to purchase all my tile needs and will be referring a lot of contacts in my business to make sure they work with Linda.

I ordered bathroom and kitchen tiles from Westside tile and was very happy with the experience…read more Virginia was extremely patient and helpful, no matter how many times I visited and called. She never pressured me to buy or to tried to upsell me. After I ordered, the other saleswomen also helped with questions or issues (e.g. changing delivery date, ordering additional tile, etc.). The store has a great selection and when I found something I liked elsewhere, they were able to order it for me. Delivery charges aren't cheap, but I think that's the case with any custom tile store. All the tiles seemed to be in great shape upon delivery (we're still installing some). All in all, a great experience.

I have granite countertops throughout my house that were all showing signs of etching due to what I…read morebelieve was a poor job sealing when they were installed (as well my family not being ultra careful with acidic items). They were all in bad shape so I contacted J J Marble Restoration. Jimmy came out to look at the job and was very professional and informative about the problem I was having. We scheduled the two day job and I had to change the appointment twice...at the last minute no less. Jimmy was very accommodating about my two requests to reschedule. Jimmy arrived exactly when he said he would both days. He and his crew made sure to protect my cabinets and floors. Their cleanup was immaculate and the countertops look absolutely brand new and gorgeous! Not only did Jimmy exceed my expectations with the granite, I asked him to take a look at a marble fireplace hearth because it looked stained. He told me right away what the problem was AND cleaned it at no extra charge. I will use Jimmy again in the future and highly recommend him to anyone needing marble or granite restoration. Thank you so much for your excellent work and integrity Jimmy!

We contacted several providers for a quote, and Jimmy was the only one who really stayed focused on…read morethe repairs we wanted, rather than trying to upsell us on a number of services we were not looking for. His craftsmanship and repair work was excellent, and he took great care to keep our house clean during the work. I am sure we will be using his services again, it is rare to find a reliable craftsman who is also very reasonably priced. Highly recommended!

I couldn't decide on flooring, backsplash or outdoor tile. Through it all they were patient…read more Honored my store credit two years later. Amir is so nice and helpful. He was easy to work with, honest and not pushy. I ended up finally purchasing this Moroccan star tile that looks amazing in my backyard. The guys are all really nice here!

I can't emphasize how great of an experience I've had with Cosmos Flooring and their entire staff…read more From the moment I walked in, the gentlemen helped me for countless hours on multiple days and worked with me until I picked out the perfect flooring for my project. Their professional demeanor, good prices, and excellent customer service has earned them a true 5/5 star rating. I'd rate them 10 stars if I could. Highly recommend working with Cosmos Flooring! Thanks again!

Widest selection of Marble, Quartzite and Porcelain slabs in California. Great customer service…read more Very competitive pricing. Convenient location and parking!

Jacob and Danielle are amazing. They know their stuff and were a pleasure to get to know. Great…read moreinventory of stone and a clean environment. Definition recommend.

Jose did such an awesome job repairing the granite at our kitchen sink. Not only was he on time and…read morecame in completely prepared (including wearing his mask) but he completely covered the entire area he was working in, explained what happened and what he needed to do, and under 2 hours later the counter looked near perfect. He also grouted the entire sink at no extra charge. Can't recommend him highly enough! Thank you.

Jose did a cheap job at my house and reduced the scope of the work without telling me. He gives…read morevague invoices and made verbal promises that were not kept. Beware.

Extremely happy with my new bathroom. DTLA Tile and Stone…read moreare fabulous to work with. William was communicative and managed all aspects of project, coordinating plumbing, tiles, painting. He is knowledgeable and offered suggestions to enhance the design. Giovani created a tile layout exactly as i had hoped. Every detail was beautifully executed. Once the project began, from demolition to remodel to completion, DTLA are total professionals; doing the work, and keeping the area clean/livable each night. DTLA created a beautiful new bathroom. I definitely would recommend their services. Thank you!

I was looking to get some glass tile repaired in my Master Bathroom. It was a small job. I sent out…read morea request on Yelp and got quite a few replies. Unfortunately, of all the responses, only two were interested - mainly because of the tile being glass. One company came out and looked at the prospective work and DTLA wanted some pictures and specifics via text and or email. Both company's bids were the same. I sent messages to both to discuss the job further. DTLA responded, and the other one - blew me off! So I spoke with Bill at DTLA Tile. He explained a lot of information about the glass tile, and the possible reasons for the cracking. We worked out the details and set the dates for the repairs - which were planned for one and a half days. On the first day, I overheard the tile technician (Alesandro?) talking to Bill on the speaker phone speaking Spanish. (I speak a little - enough to get by when necessary) He was discussing the difficulty of the work, and Bill replied that there was a "contracto" and they had to honor it. Alesandro worked all day chipping away at the glass tiles removing them. It's a very slow process with glass and makes quite a mess. He was always wearing proper protective gear to prevent injury. Had to make a Home Depot Trip for supplies. He got all of the tiles removed on the first day and on the second day began cutting tiles - when he discovered that he was going to need the wet saw to make the proper cuts on these tiles. He left and came back shortly with a saw and proceeded to cut and install more tiles. At the end of the second FULL day of work - the tiles were installed and he would be back the next day for grouting. We found a couple of MINOR issues that we wanted to have modified. One - meant removing and replacing a tile. But they gladly did that and even made another Home Depot Trip to get some Grout/Caulk to finish up the job. Alesandro left in the early afternoon of the third day. The job had taken almost twice as long due to the complexity of the glass tile. But the price was the same as agreed upon in the "contract." Bill contacted me a day or two later wanting to stop by to pick up payment due, and to inspect the final job. He came in and took pictures of the work and we had a nice conversation about the project and he was complimentary of some of the work that had been done in our house. I had some questions about some other things and he gave me a couple of referrals. This is a GREAT Company to deal with. They EXCEEDED my expectationsI highly recommend DTLA Tile and Stone. If anyone would like references - feel free to message me here on YELP