I love this location! The staff is amazing and they always have a great selection…read more Their clearance sales are usually really good too if you catch them at the season change.

They have always held up The Honorable rule that if you purchase online, you can. Of course, return…read moresaid items at the store. For convenience, I went to return the unopened unworn untried on items and they said that they would not take them back or do an exchange. So I called the company and they did the exchange right over the phone. No problems. Christmas is coming up and it was a big mistake because I won't be spending any of my Christmas money at that store. Customer service convenience those things go a long way in a world that is full of stress and unneeded annoyances. I truly hope the owner of that store sees this and changes. It'd be nice if you let me know if you changed because until you do I won't be a customer there.

Vans has always been one of my favorite go-to stores for their comfortable shoes, clothing, and…read moresales. Despite this Vans store being a bit smaller than others I usually frequent, I was able to find awesome shoes and clothes for a steal! It's so hard to pass up a buy one get one free sale! I really appreciate the friendly associates that were helpful. The sale was so good, I came back a few days later and made sure not to leave empty handed!

I needed to exchange a Christmas gift. The return process was super simple. The employees were very…read morefriendly and very helpful. This is only the second time I've been in but I will definitely go back because the customer service was top notch.

Boot Barn is a really cool place! I went in to find a pair of boots, and never having been to Boot…read moreBarn before, was honestly overwhelmed by the huge selection. The front of the store has the conventional "cowboy" boots and hats, ranging in price from "oh, that seems reasonable" to "WOW! I never realized that these were so expensive!". The back of the store has a huge selection of fashionable work footwear, and the middle of the store has many racks of apparel. Boots are arranged by size (just as shoes in a shoe store are), but the signage was easy for me to overlook. After spending a lot of time generally feeling lost, the only on-duty employee came over and provided a HUGE amount of help. She spent a lot of time bringing me boots of various styles and price ranges, various insoles to try them with, and explained to me that they could stretch three different areas of the boots if a liked pair needed a bit of adjustment. I ultimately selected a really nice pair that carried a high price tag, but this truly seems like a one-time investment, so I didn't mind this. I'm really impressed with Boot Barn, and highly recommend it if you're looking for Western wear or Western work shoes or boots. Don't let the toppled wooden horse in the parking lot dissuade you.

Randomly stopped in after passing this store a hundred times, literally, as I am always driving…read moretheough the Gorge. I entered with the intent of just checking it out and immediately saw a faux suede duster with a little fringe and beautiful silver cabochon buttons. Tried it on and the fit was perfection. Two shoppers immediately commented saying you must buy it. Of course I did! While carrying my prized coat around, I checked out the rest of the store. As the name implies, they have racks and racks of western style boots in all shades of brown, black and beige. Men's, women's and children sizes. Lots of cowboy hats, too! Plus some accessories like earrings, necklaces, belts - all bobjo and southwestern in style, think faux silver with turquoise and leather. There was a small clothing section with jackets, shirts, boho maxi dresses and jeans. Was very happy with my purchase and fear I'll be stopping in more frequently if my wallet can take it! Actually, the prices were very reasonable, it's just that I need absolutely nothing but love fashion and have zero willpower!

Just recently started shopping at the Gap again, so while in my way through the Gorge, I decided to…read morestop in their outlet store. It's a true outlet with lots of discounted items - perfect for picking up layering pieces in various colors. Of course they also have jeans, and now a days, they are offered in a wide range of styles and sizes. Straight, wide, super wide, baggy, barrel (not for me) and slim, skinny. Appreciate that they have moved away from just skinny jeans all day, every day. This outlet mall has never been a destination for me like Woodburn Outlet Mall is - Woodburn has 20X the number of stores - but since I am always driving the Hood River to Portland route, it's definitely worth a stop.

The store is nice enough and clean. But they are terribly understocked. They look stocked but then…read morewhen you look at the sizing they only have XS and XL and a few XXL. When i asked they had no information. They even scanned the item and still had no idea. It's rather unreal... frankly. I understand supply shortages but give me a break. It's a store at least have an idea of stock with a product you seemingly have as a staple.

On my way to Hood River I always make a point to stop in since handbags are definitely my thing,…read morealong with any accessories. Coach is an affordable "designer" bag so it's usually the first designer bag for many women. The Coach Outlet offers a lower quality bag than their flagship stores so know this going in. They are good bags, great when you want a spot of color and don't want to spend more than $100-$150. They mark the prices WAAAAAY up then offer 50-70% off. The is a very old and everyone-has-caught-onto-this "sales" technique. It's so 20 years ago! No one really thinks you are giving them 70% off on every single bag on some random Monday in the summer. Just put the darn price on the bag, and if you must, do a "compared to" as a reference. The constant changing of prices and discounts to arrive at the same net price is so annoying!! To demonstrate how complex it is, all of the salespeople carry calculators. When was the last time you went to a store and to determine the price of an item the staff had to figure it on a calculator? That is just ridiculous. The only real bargain to be found is when you find a purse that has the same 50-70% that every handbag in the store is receiving that day and it has an additional 20% off because it's on clearance. That's a deal! It's the only way I will buy anything here because these bags are a lower quality leather and craftsmanship, so price for me has to equal "worth what paid for." Once in a great while there will be a bag or two from the flagship store, think Coach at Pioneer Square, and it has the same 50-70% discount. That is a real bargain. On my last stop in I bought a cream colored crossbody bag with some crystal Daisys that gave it personality, making it stand out from the traditional conservative bags Coach is known for. Supposedly it was $398 which was NEVER believable or a reality. After 70% and another 20% the bag cost about $92, which I felt was a fair price and the bag is now mine. The only thing more annoying than the insultingly jacked up prices is the annoying salespeople who swarm when you enter. - Hi, have you ever been here before? - Here's a coupon for 70% off everything in the store. - Are you looking for something specific? - Can I help you find something? - Did you know we are having a sale? Noooooooo! Make it stop!!!!!!! I don't need a coupon, everything is drastically on sale every single day! Let me wander, if I need help I will ask. Other reviewers state they can't find customer service help. Let's trade places! I hate being hounded when I shop or constantly told how great the sale is when it's a gimmick. Rant over. I'll continue to pop in a few times a year, as I walk in the store I will politely state that I don't need help, and rush pass the door greeters. I'll shop at my pace seeking out the real deals. And every now and then will come home with a treasure. Get on their email list and when they open up their online site a few times a year, you can shop in peace and know the prices right up front!

Their customer service is very good. And because of Oregon doesn't charge sales taxes, many…read morecustomers from other states would come here for shipping and pay cash. They can be pretty busy, especially during the holiday season. The price is even lower than their outlet website. So I would definitely recommend it here if you happen to visit Portland

First time visiting the store. Exceptional service by the young gentleman who used to work for…read moreNike. Helped me find a pair of boots that were perfect for my trip to New York City. Thank you for the top-notch service!

Best of Class Service, Yelena and Kaden informed on product information and regarding sizing, I…read morephoned the store and found that these people are serious about customer service and product information

They provide wonderful recommendations had a wide variety of options and customer service was…read moretop-tier. It felt like we were walking into more a museum rather than a dispensary. Average prices for the area.

Go see Vinny and Candace at the bar and order dinner. But also make sure you make room for the…read morechocolate mousse! This is a beautiful spot for a drink also

Great prices, but check the tags and your receipts at the store!! My dad's flannel was charged…read more$69.50, but price tag said $59.50. They went back and fixed it. Later I realized, two of my items were overcharged. One rang up as 59.50 when it should have been 49.50 and one rang up for 59.50 when it should have been 54.50. Seems like a lot of items are ringing up incorrectly. Manager seems to realize they are having this issue recently. Rectified it over the phone quickly!

Very hit or miss experience here, as can be expected. They have a large selection and many fitting…read morerooms, but I seem to have a hard time finding my right size. I also don't buy anything unless lucky enough to find something in the small Sale/Clearance area as $75 for jeans, buy one get one 75% off still does not beat the price of online. I love Levi jeans and a fan for life, but this store has a bit of a ways to go.

Came over to do some window shopping. They have a Columbia, Gap Outlet, Bath and Body Works,…read moreFamous Footwear, Vans Outlet and many other stores. They have three stores gear for entertainment. Claw City, Fantastic Arcade and Discs and Dice. You have limited amount of restaurants here. Subway and Starbucks. If you want to find more restaurants, head a little bit and there is Troutdale Food Carts. Lots of choices for everyone. The Multnomah Falls Shuttle picks up interested travelers here at the Outlet mall parking lot

At the time of writing this review, the Yelp listing for "Columbia Gorge Outlets by Simon Property…read moreGroup" was closed (I believe somewhat recently). "Yelpers report this location has closed." However, that's not true because we just shopped here. I submitted edits to Yelp to remove "by Simon Property Group" from the business name and reopen the listing. Hopefully, by the time you read this, the listing will be open again. According to a January 25, 2016 article by Chain Store Age, Simon Property Group sold "Columbia Gorge Premium Outlets" to New York-based Time Equities Inc. (TEI) for $28,425,000: https://chainstoreage.com/real-estate/time-equities-acquires-columbia-gorge-premium-outlets-000 Currently, Columbia Gorge Outlets is managed by Norris & Stevens. According to TEI, the 164,236-sf outlet mall "is 87% leased to 37 tenants. All the tenants are national retailers." https://timeequities.com/properties/columbia-gorge-outlets Our group of eight visited Portland for vacation. We stayed in the city and took a day trip to hike in the nearby Columbia River Gorge National Scenic Area. We stopped by this outlet mall to pick up some items for hiking. For example, someone bought a shirt from the Columbia Factory Store and another person got shoes (sneakers) from Famous Footwear Outlet. This outlet mall is conveniently located right off I-84 exit 17 (Marine Drive / 257th Avenue) in Troutdale, Oregon. Troutdale is a suburb of Portland. The two cities are about 16 miles apart and both are located in Multnomah County. The outlet mall is about halfway between Portland and where we hiked (Wahkeena Falls). Great location for what we needed. Columbia Gorge Outlets is one of the smaller outlet malls I've visited. The size and look of it is more akin to a typical American suburban shopping center than a sprawling outlet mall. In terms of appearance and amenities, it was pretty standard. Before heading out, a few of us used the restrooms by the mall's offices on the south side of the property. Overall, the property was clean and expectedly peaceful and quiet during our visit on a Friday morning around 10:38am.

While I certainly don't need any more shoes, I can't pass up the opportunity to check out a…read moreNordstrom's discount shoe rack! And this store is 100% dedicated to shoes! Nordstrom's always has a great selection of shoes ranging from high end designer to mid level brands. Unlike other department stores, Nordstrom's has a decent selection of brands that carry orthotic shoes (Vionic) or have arch support (Birkenstock, Munro, Naturalizer) which I require, so when they are offered at their rack for a significant discount, I grab them. The racks often get shoes leftover from other seasons so all sizes aren't always available. But they have enough of a selection that I typically find something plus the sales staff will check online and call other stores. This may be a discount store but they still provide Nordstom's high level of customer service. Most important, the store is well organized, lots of room between aisles and plenty of places to sit and try on shoes. Definitely worth popping in if you are at the Columbia Gorge Outlet Mall or passing through Troutdale.

This is our go to store for shoes. They typically have a great selection of shoes. The prices are…read moregreat. The customer service is always friendly and helpful, and the store has a program for helping young students at a nearby school.