I will make this review simple. Went here last night for a double birthday celebration. Horrible atmosphere. Awful service. Waiter was rude and inattentive. Terrible food all around. Filthy bathrooms and TP and soap were empty. Trash cans overflowing. Dirty tables and floors. Super bad customer service. No B-Day song or dessert or acknowledgement. We used to go to Ruby's several times a year but this was our last visit. At least the food used to be good but it is just plain uneatable now. Consider yourself warned. read more

The food was so good service was fast and ambiance was good and cool I got the grilled cheese

I barely write bad reviews on people but this interaction was the worst experience ever and i do not recommend going to this Ruby's . I waited over 20 minutes to be greeted and there was tables open the host working was Andrea she had the worst attitude and was very disrespectful. She also shoulder bumped my daughter and did not even feel the need to apologize for almost knocking my daughter over. This girl is the reason i will never return to this Ruby's and i will be sure to spread the word about this interaction! read more

Good Diner food. Friendly quick service. Not too noisy or crowded. Outdoor table available. read more

Ruby's Diner - The Classic - American Near Me - San Clemente, California

I love Ruby's! Great food, great service! I can't eat gluten and they have a gluten free bun so I can get a delicious turkey burger when I go there. Can't beat coming here! read more

We love Ruby's!! The service is great & the food & cherry coke!! malted waffle is the best & tuna salad sandwich is my favorite! Can't wait to go back....Vanilla malt too! read more

I really loves the salad bar that came on my hickory burger what a refreshing fucking salad. In all reality its a burger not a damn head of lettuce that I ordered. Also the burger was way overcooked. But that milkshake slap tho read more

Great place to take the family. My kids love the paper cars and coloring pages. Nick is the man!!! Best server always makes the place feel like home. Food is great and has the rubys ambiance you expect. read more

This place provided a fun lunch. Awesome diner with an appropriate beach vibe mixed in on the inside. Super clean and bright. The counter/looking into kitchen area is framed by an Airstream trailer and colorful awning. There is also a spacious outdoor patio with umbrellas. The service was exceptional. The place was full but checked on often and everything came out perfect! Appreciated their fresh ingredients and plentiful portions at affordable prices. Overall, an outstanding experience! read more

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We had breakfast here before catching the trolley to the pier. There was lots to choose from for breakfast and we settled for the veggie omelet ($13.99) and the corn beef hash and eggs ($14.99). Both came with roasted potatoes and a choice of toast or English muffin. I suggest the English muffin toasted with butter. The 3 egg omelette was huge-good thing we shared it among 2 of us. It was stuffed with mushrooms, spinach and cheese. It was really good! My brother's corned beef hash and eggs was good too. The corned beef was moist and the eggs were done to his liking. Our server was so nice and even gave us a to go cup for his drink. Soft drinks, BTW, are free refills. Not bad prices for what we got. Unless you're a big eater, the breakfast plates can be easily shared among 2 people. read more

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Excellent food love it especially the fish and chip was so good love the place very clean nice service read more

Always great food Wonderful service nice atmosphere Easy parking Love the patio read more

There's aren't too many Rubys Diner around anymore and it had probably been over 15 years since I've been to one. So this is located at the Outlets of San Clemente. It's a very nice and clean location and has all the feels of the old rubys with a modern touch to it. The decor inside brings the memories of the rubys truck and the diner seating and colors. I had to get their burgers and fries here to make it really feel like you're at a Rubys so I had tried the Cobb Burger and the Mushroom Swiss. They were both very tasty but in my opinion the Cobb was slightly better as the contrasting flavors and the blue cheese really added a good touch to it. For desserts I had to get a shake and the Reese's peanut butter shake was the front runner. Simply, it was smooth, rich and delicious and it was one of the better shakes I've had in a while. The shake was the favorite part of my entire meal but the experience in its own way really brought back memories. Servers were all attentive as well and added to the experience. read more

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Leaving the DMV to renew my license and was craving Ruby's! Ordered Shrimp and chips and fish and chips. They were delicious and hot and crisp! I love the cocktail sauce! read more

Ruby's Diner - Strawberry lemonade! - American Near Me - San Clemente, California

We love Ruby's! This location is fun with the ice cream shop attached. We especially like to come for kids eat free on Tuesday nights. Karla is the absolute best server. read more

Great experience and clean and family friendly and nice service. We always come on weekends not long of a wait

I ordered the albacore melt with garlic fries. The sandwich was dry and the fries were pretty much a soggy mess. Not a very good meal at all. On previous occasions I had ordered the fish and chips thinking the second time it would be better. Consistently terrible. The fish was tough as leather and disgusting. So three strikes you are out. I will convince the family to go elsewhere from now on. Service? The didn't even refill our water. Our waitress was sweet and hardworking. I think they were short staffed. The ambiance was okay. You can't beat San Clemente and the weather. It was the quality of the food that chased me away. read more

Was headed down to San Diego and this was around the halfway spit from Los Angeles. Tons of easy parking and lots of space inside as well as a nice, spacious patio. Clean restrooms as well. Basic diner fare, but something for everyone and the kids. The kids loved the paper cars and stickers. Friendly, quick service as well. Didn't have time to outlet shop but perfect if you need to stretch your legs after eating. read more

First off, the best place to park here is underground, directly off of that entrance off of Pico. Park underground, close to the stairs and walk right up. Top of the stairs, right there to your left. Easy peasy. If you are coming on a Saturday morning, get there before the car show, preferably before 8am. They technically do not open until 8am but seem to let the car show voyeurs get their favorite table near the upper parking lot. Off-topic, if you are automotive enthusiast, Saturday mornings at this location is great. They get, I'd guess, 300 to 500 cars every Saturday, from classics to hypercars. Great if you like cars. But, back to Ruby's. Nice, clean location. Also nice enough to allow those attending the show to use their restrooms (so bare that in mind with Saturday morning bathroom conditions). On previous visits, I've tried to order breakfast potatoes without the green peppers and onions. I was not successful but...on this trip, they seem to have added that option. I have an allergy to onions so getting the potatoes "plain" is exactly what I like. Fortune to get it and my omelet prepared exactly as ordered. Servers, depending on who you get, can be a little distracted. We had to ask a couple of times for items but our order, again with my special requests, was delivered quickly and correctly. My simple ham and cheese omelet was very good. The plain breakfast potatoes were exactly as I like them and my English muffin was toasted perfectly. My wife's wheat toast was a but overdone but they brought out replacement toast quickly (although this time, under-toasted). Either way, all worked out. They provide to-go cups if you need a cup of joe to go look at the cars, or shop. Great place for breakfast, we enjoyed it and will be back. Hope you have a similar or better experience and...enjoy!!! read more

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This was an awful experience. I ordered a biscuit with butter and they ended up bringing out a biscuit with gravy. No problem we just sent it back. Honest mistake. They proceeded to take 15 minutes just to bring out a freezing cold biscuit that was most definitely just left sitting out. Do they want me to get sick? So I sent it back again and they finally brought out a modestly warm one. After that they proceeded to never check up on me again. Awful service and atmosphere. read more

We sat down everything was fine. Until I ordered a biscuit and butter, as simple as I could be. First they brought out biscuits and gravy, and said they would fix it. Then brought the right thing out freezing cold after 10 minutes. No one came to check on us and had to track someone down to get a new one. He comped it on the bill, but by then everyone in my group was finished eating. It was just disappointing. Wish I had better things to say. read more

Great fast HOT food ! Service was great and efficient online ordering , food was delicious ,ready on time and tasted great when arrived at home read more

Great place for lunch. Great service, food and ambience Putdoor area is very pleasant and you may see a few pets?

We love Ruby's at the San Clemente Outlets. My grandkids especially love our favorite server Nick. He is hilarious. And fun. The food is great also. Good salads and I love the tuna melt. There is never a problem parking and the beach theme is cool. read more

We've been coming to this location since it opened, fabulous location in beautiful San Clemente & ocean view! Never disappoints, staff always gracious & welcoming. Great food of course! read more

Food and service is and was absolutely great! Like always. We have been coming here for years and still top-notch.

We all really enjoyed the food but would love to see a change to the really old-fashioned short uniforms for the waitresses. The women don't seem very comfortable in them- perhaps everyone could wear the men's uniform of khaki pants and Ruby's shirt read more

My family and I had lunch here this past Sunday before doing some holiday shopping. The staff were so nice and friendly. My family and I were tended to by Karla and Frederick. The service they provided was beyond expectations. The restaurant was busy but the service was very quick. The food was delicious. I had the hickory burger with Cajun fries, delicious! The rest of my family had chicken strips, chili cheese fries, and chicken caesar salad. We all enjoyed our meals and the service. I would highly recommend this location. It's a nice family atmosphere with quite a few options on the menu. read more

Ruby's Diner - Deliciousness - American Near Me - San Clemente, California

This ruby's is located in the outlet. Beautifully decorated with options of seating inside or outside. The food ordered came out quickly, and they were all delicious. The chicken tenders for kid's meal came with 3 tenders and french fries. Our toddler loves it. The b-l-t-a sandwich is also delicious. It had crispy cheese on the sandwich bread, the sandwich fills you up minus the food coma, it also comes with french fries. The fried calamari is good, comes to our table crispy and hot, and has 3 dipping sauces. The problem is, I want more!! Lol portion is a bit small on that one. They have papers crumpled on the bottom x.x. The root beer float is pretty standard, I think you'd have to try really hard to mess up a root beer float. The service was good, prompt, and efficient. read more

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Absolutely the best burgers around, fries and onion rings too. Great service and it is just like this, all the time

Ordered the grown up grilled cheese... very good. Always clean with fast and friendly service.

Nice location with convenient parking, the outlet stores for shopping, pumpkin patch for this season, car rally today, and above all else excellent lunch at Ruby's!!! read more

Great spot. Walked by all the time when at the outlets. Had a taste for a good salad and thought would give it a try. So happy I did probably one of the best local salads I have come across. Additionally great service. read more

Have been here before but this was the BEST visit yet. My son and I were met with a big smiley welcoming face and energy even though it was close to closing time. Nick was the one who seated us and took our order. After a long exhausting day he MADE our day with is upbeat attitude despite close to closing. Thank you Nick! May karma gift you a million fold. You are UNIQUE and SPECIAL and very much ch appreciated. read more

Ruby's Diner - Nick was our server! Made our day! Love his energy. Thank you Nick - American Near Me - San Clemente, California

If you're looking for the best service come Friday, Sat or Sunday. These are the days that Nick works. Ruby's has great malts/ shakes. Food was as expected. Consistent and simply good. But THE STAR of the show was Ruby's team member Nick. Nick has a wonderful aura and an energetic spirit. His positivity is contagious and extremely pleasant to be around. He interacts with everyone equally from what we saw during our lunch experience and even after. We went to the movies, seeing Nick in high spirits hours after we last saw him. I wish everyone had energy like Nick. He is a grade A dude. Overall we enjoyed our lunch and the old style diner + beach vibes at this location. Left with a smile on our face and a desire to return for a weekend visit. Thank you Ruby's and shout out to Nick. read more

Legit horchata and even better; excellent service from the manager Armando. Personally, made a delicious chocolate coffee shake. read more

Ruby's Diner - CHOCOLATE COFFEE SHAKE! GET ONE ASK FOR THE ARMANDO SPECIAL. - American Near Me - San Clemente, California

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This is my first time at this particular location and it's way too unhealthy for my high maintenance needs. We had a glass of wine and no food. It basically sucks unless you like fried greasy food. read more

Ruby's Diner - American Near Me - San Clemente, California

this was terrible. i found hair in my food. the chicken tenders tasted fishy because they are fried in the same oil as the fish and chips. the fries were soggy from grease. TERRIBLE TERRIBLE TERRIBLE read more

Amazing service. Very quick and efficient. The food is so delicious. The vibes in here are always amazing as well!!

Went by tonite kinda late maybe a little over a half an hour before they close, Nick was the Server for my table. He needs to be promoted to this locations manager or something he is to good for this job. I promise if you go and get lucky enough for nick to be your server you will know what I mean. I will definitely be coming back because of that guy. read more