I had such an amazing experience at The Habit, all thanks to Maison! I made a mistake with my order and honestly didn't think it would be fixable but he completely turned things around. Not only did he help me fix it, he went above and beyond in a way you don't see often anymore. Maison has an incredible personality and truly understands what real customer service is. He handled everything with patience, kindness, and a genuine smile the entire time. It's honestly so refreshing to see someone so young already carrying themselves with that level of professionalism and care. What really stood out to me is how he made me feel heard, valued, and taken care of. He didn't just fix my order, he completely made my day. That kind of experience sticks with you. He is 100% the reason I'll keep coming back. The Habit is lucky to have someone like him in management he's a true asset to the team. Give that man the recognition he deserves! read more

A solid meal as always. This time we departed from our normal Char burger with cheese and split a steak sandwich. I think this might be a new revamp steak sandwich there seem to be a lot more toppings on it including cheese, crunchy, onions, lettuce, etc. I don't remember it being made that way oh and barbecue sauce but it's still delicious nonetheless and the bread that it comes on was also delicious. And I gotta say the steak was very tender. I thought it was enough for a person to share with someone else. We paired that with a large Pepsi and fries, which were nice and crispy. Little chilly to eat outside, but we did it anyway because we had a dog. I wish the heaters would've been on outside on the patio. The manager is super friendly and nice. Overall, the menu has something for everyone, including some vegetarian items. I noticed a veggie burger for an option and other side items. read more

Habit Burger & Grill - Menu - Burgers Near Me - San Clemente, California

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Man, where do I start. As soon as I walked in I was kindly greeted with the biggest, most welcoming smile ever. I'm pretty sure his name was Mason. S tier service through an through. Food was also great but not as great as the job that was done by Mason. Definitely recommend going to the habit in San Clemente. read more

Super disappointed with almost everything ordered. The kids grilled cheese was over buttered and way too greasy. It was thrown out. Fries. Soggy and gross. Also sadly thrown out. Green beans were meh. The veggie burger, however, was tasty as was the shake. read more

If the burgers get any smaller they will cease to exist. I understand you must fight food costs and inflation. read more

Habit Burger & Grill - Burgers Near Me - San Clemente, California

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I went in yesterday after coming back from San Diego. I ordered a chicken sandwich.. it was really good and the customer service was great. The young man Jonathan was very nice when I was ordering. The restaurant was very clean too. read more

Haven't been here for awhile and came tonight for dinner. I had the teriyaki cheeseburger and it was so juicy and flavorful I ate it all! Others in group had various cheeseburgers and everyone said how good they tasted. We also had fries and inion rings that rocked!! We will be back soon! read more

Habit Burger & Grill - Front counter - Burgers Near Me - San Clemente, California

I walked in to place my order. I said this is my first time here. He said oh we're the number one fast food burger place in the United States. Wow, that's pretty impressive. I placed my order and I sat down across from the counter. I watched the cooks and the service staff. One gentleman was running the cashier and filling the orders for the eat in and take out and pick up. People were handing him red numbers that they were given when placing their order. So he was running multitasking, both putting the food items in bags and moving them to the pickup counter the counter from an upper counter near where the cooks were stationed. He'd once a thin napkin over the item I.e. frie place it in a bag and then continue filling orders. People would come to the counter and hand him a number and he would take his hand there put the number over in a stack with the other numbers and continue on filling the bags and their orders again using to pick up the items before placing in the bags putting a paper napkin over the top of the food item. Other people would make an order he'd stop what he was doing, and hand them a number and they would go to their table. There was no segregation of numbers that have been handed out and re-handed out and he had touched and other people touched while handling food without gloves, and the numbers were not wiped down before they were handed to somebody else that someone else had touched and held at their table Cross contamination. Bare hand. He was taking them from them with his bare hands, Really poor hygiene practices People would come in to pick up an order and they look on the counter and see that there were bags on the counter and they would look in the bags down with their face and then step back. Oh, that's not my order I don't want anybody touching my order after it's been made Plus, I waited 30 minutes for my order after seeing six people pick up orders and get served. I went to the counter and said where's my order. He looks at two bags that are on the counter and said Oh somebody must've picked your order up. Blowing me off. Then he said did you still wanna order and then he was getting ready to turn around more interesting than the order is coming off to be ready to g. I said I waited 30 minutes for my order you don't have it. Yes that's what I came in here so I handed them the receipt and re-ran the order He never asked me if I wanted a refund Never Sorry for the inconvenience. Sorry for your long wait nothing. Finally my order comes up and it's crammed in a small bag. I asked him for a larger bag and he flips it open buys my order in it so bothered. This place needs more help when you put a person as representing your business in compromising situations because he's trying to fulfill the orders for so many people and he's the only one bagging and taking money at a prime time during the night when everybody's stopping by for dinner You need to take a good evaluation of your business Have more care for those who work for you. Practice sticker hygiene practices. Don't cross contaminated . read more

Jonathan the manager was extremely helpful and super funny and welcoming. Definitely coming back to this location!

Update: The habit finally reached out to my wife and refunded us for the chicken club.

Their service is great , always good people willing to help , smily faces Love the low carb option , love their chicken club sandwich, my favorite read more

The manager Jonathan and staff are awesome! Super friendly and great customer service. Food was hot and fresh!

Shoutout to Eric at the register! He was super friendly, provided great customer service and really went out of his way to make sure everything was perfect. Service like that makes a big difference. read more

The food was absolutely terrible. My wife had a Cobb Salad and I had a Sirloin Steak sandwich. The steak sandwich was a razor thin piece of flavorless meat and all you could taste was is bread and tomato. The whole salad was warm and old produce. Neither of us were able to eat our meals. read more

I love coming to this location, they are always fast the food is always hot and fresh and ofcourse DELICIOUS i always eat all of my food! Jonathan and Joel are always so nice and have great customer service, the restaurant is always clean and inviting and the staff is great!! read more

After coming back from a week in Mexico, we needed something quick & healthy to eat on the way home. We ordered two seared Aji sandwiches, and two orders of tempura green beans from The Habit, and boy did that do the trick! The food was delicious, it was cooked perfectly, and it was prepped very well. Can't wait for the next one, because they are very addicting!! Kudos! read more

I love this place very much because the hamburgers and fries here are the most delicious in town, the service was wonderful, the ambiance was really neat, and I also enjoyed listening to the song Riptide by Vance Joy. read more

Habit Burger & Grill - Food. - Burgers Near Me - San Clemente, California

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The manager Joel was awesome. He gave great recommendations on food. HE WAS VERY KIND. HIS staff who worked with him were very good. Excellent selection on manager. MORE managers should be like him. Dylan 3-22-2025 read more

My friend, Damian C, let me take his 250 motorcycle for a practice ride; first time riding a "bike." It reminds me of driving my first manual a few years ago... 'Several "few years" ago. - "Clutch in, clutch in, ease into it... Don't dump the clutch." (Engine stalls & dies.) FAK! At least I didn't lay the bike down; huge plus. So, as a gratitude of thanks, I offered to take him out to lunch. DC chose "The Habit." I'm not a big fan don't get me wrong, it's a decent burger but IMO; overpriced.. 'A lot like Carl's Jr. I do love be a Carl's Western Bacon Burger but when I'm paying $15+ dollars for a "happy meal," I'm not very happy. Most often if I'm craving a good, unadulterated hamburger, In-N-Out Burger gets my vote; fairly priced and never disappoints. The Order: NEW Jalapeño Burger w/Sweet Potato Fries BBQ Bacon Burger w/added Jalapeños and Onion Rings Photo - https://www.yelp.com/user_local_photos?select=mop7j1yfP6y4zjDDPUdFQA&userid=O6EBodP3Fgu_n67efSKnBQ Soft Drinks (x2) Grand total: $30 DC ordered the NEW Jalapeño Burger, comes with three different type of peppers. I had the BBQ Bacon Burger; it was good. Photo - https://www.yelp.com/user_local_photos?select=2KCORBnWrm1yX1FNn86Scw&userid=O6EBodP3Fgu_n67efSKnBQ Again, decent BBQ burger but a bit $$ for what you get; cost vs value. However, it has been a long time since I had good onion rings, The Habit serves them proper; noted. (Thumbs up). DC recommend I try the rings with ranch dressing... 'And the more you know! Photo - https://www.yelp.com/user_local_photos?select=r-WnuJEB-KIb36i4ybJC4Q&userid=O6EBodP3Fgu_n67efSKnBQ Overall a solid Three Star rating. - Big Aloha! Food: 3+ Ambiance: 3 Service: 3 Value: 3 read more

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Second trip into this store. Ordered from the counter. Much better service, burgers were excellent. read more

Habit Burger & Grill - Patty melt onion rings - Burgers Near Me - San Clemente, California

We love the salads, here, air, fresh, and always good. The burgers are good also but it is a very comfortable place to eat with great prices. I would recommend this place to families. read more

I came here for a grilled chicken breast in a lettuce wrap, gluten free and got it to go. Nothing really special about this Habit location in the strip mall where Ralphs is. It's good if you're hungry and you need some protein! read more

Habit Burger & Grill - Waiting for my chicken breast - Burgers Near Me - San Clemente, California

We were craving delicious Habit burgers but there's not really one too close to our house. So stopped by this San Clemente location on the way home from work. First time using their ordering computers at the front, but the system was fairly intuitive and was able to place the order quickly. Next to me was a grandpa and his young granddaughter and it was very cute listening to her tell him how to order. Later I saw them at a table waiting for their food, comparing their favorite apps. Very sweet moment. Habit burgers are so good, only bad thing is the 20 minute drive to home meant my buns were a little mushy. But I pushed passed that minor inconvenience and enjoyed them! Didn't risk ordering fries and fried green beans because I didn't think those would travel well. Maybe next time! read more

Habit Burger & Grill - New ordering system, pretty easy to use. - Burgers Near Me - San Clemente, California

Foods decent, fries could be hotter, and someone needs to tell the kid that brings out orders to not shove my food into my face when my windows aren't even down. EVERY FREAKING TIME. read more

If you love an over abundance of salt, on the barest hint of food, this is the place for you. They used to have a delicious fried chicken sandwich. What I was served today (carry out) was a paper thin sliver of chicken-like meat over coated with crispy breading. The only taste it had was salt. This is maybe how they now seem to prepare all their food. Immersed in salt. Perhaps to mask the quality of their food? Sadly, The Habit used to be our goto place. There are far better alternatives than The Habit. read more

The food here was amazing, the burgers came out fresh, juicy, and everything was perfect. We also had a salad which was very good that came out wrong at first because we forgot to tell Erik something at our order. However they made it right by bringing a remake to our table for zero charge! Mind you the feeling that was in this restaurant was amazing! The cooks were very, and the overall vibe of everything inside was awesome! read more

Great food:) the employees are very friendly and helpful. The store is clean and plays nice music.

Jan 4th 7pm Upon entering I asked if the still had the Pattie Melt. I was told no. After show my disappointment and telling my friend how good they were they offered to make them! I never expected this from a fast food restaurant It was delicious!!!- read more

I received a message from a business manager, a few months back and I have misplaced the email that you DM me with.. after my review which you will see below. Please send me that again. It may have accidentally got deleted. Thank you for your help. Celia read more

It saddens me to leave this review and this will be only the first 1 star I've ever left for an establishment. I've lived in the area my whole life and have been coming to this Habit location for as long as it has been opened. I've always loved the Habit, but tonight (11/23 about 8 pm) I left so disappointed I don't think I'll ever go back. I run a restaurant myself and one of the first things I notice is cleanliness and what the staff is doing. This place was in complete disarray and being run by teenagers eating behind the counter, playing on their phones very obviously not paying attention to how the restaurant looked because there were tables left dirty, trash cans over flowing, and don't get me started on the state of the kitchen. Trash all over the floors and food that didn't belong to the restaurant sitting on the counters. If the health dept. had made a visit THAT night they would have failed. NO ONE was doing anything about it. Restrooms smelled like a portapotty. Upon receiving our food the first thing I noticed was the fries... horribly over cooked (like brown borderline burned) and cold. In the photo of the kitchen you'll notice they are cooking fries and leaving them to sit on their expo with napkins covering them and not making them fresh to order. They sat there for a sold 10 mins. They did remake a side of fries for us but the kid running the registers at the time didn't apologize he just said "ok". The burgers were "meh". Even my 16 year old son who once I started pointing all of what I had noticed out was afraid to keep eating his food. Don't know who the owner of this particular franchise is but if it were me I would want to know what's happening when I'm not there. Hire a new manager and re-train your staff. It's not looking good. read more

Habit Burger & Grill - Burgers Near Me - San Clemente, California

The people that work here are unhappy rude people. You either have some say there to busy to help use the Kiosk machines to order or they take your order spend $50 there ask for a freaking ranch when get the food the say 65cent. Give me a break 2tbsp of ranch in a cup they cant give you after you order food. The managers look like always changing are all jerks. Its like i dont even want to eat here cause the workers are so rude. Then when there is a good person a jerk is working behind them. read more

Apparently the business owner didn't read my review. I opted to not get a receipt which had the information I need to provide a feedback. Now you want me to go onto a website and provide more feedback? Absurd. Your system is flawed. If you want free food then you are more welcome to visit the San Clemente location. Just walk up and take whatever order they place on the counter. read more

The garden salad with chicken and avocado! Yum!!! Always great, and the chicken is warm and grilled to perfection!!

I found a table while hubby ordered. Only one booth so went to it. Had to clean off the seat and table top of crumbs and bits of food. Got the number 1 combo with cheese, hubby got a double. Mine was very messy to eat with sauce dripping and on my hands. The meat paddy was so thin and smaller than the bun so did not get meat in every bite, just lettuce and sauce. I had to work at keeping burger together as it slid when I bit into it. Soda was fountain soda, but the fries this time were fresh, hot, and very good. read more

We have been LONG time lovers of this restaurant. It's a minute from our home and my kids loved, originally. Until tonight, we ordered a bacon cheeseburger but the burger was pretty much the only thing missing. I'm a single momma and a dinner for four for over $50 was a huge disappointment. My kids threw away their food and I was stuck making Mac n cheese and I ordered a salad. Come on Habit, you can do better. Thinking I'll get my moneys worth a local spot read more

Habit Burger & Grill - BBQ Bacon Char with Cheese - Burgers Near Me - San Clemente, California

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Went to get a favorite salad here but Anthony informed us they replaced it with the Santa Barbara Cobb. We ordered it to split. Anthony said, "sure we can do that for you." He was so willing to accommodate. Thank you for such happy service. Salad was delicious too. read more

Kids say 5 stars. Great onion rings, burgers, and chicken nuggets. Friendly service, clean facility.

Everything was terrific highly recommend the people we were very helpful and the food wonderful love the tempura green beans mouth watering burgers read more

Awesome customer service! Manager (I forgot to get his name) swiftly helped me out when I came in due to receiving the wrong order. Habit burger seems to really care about their customers experiences : ) read more

The food is always good here, I always get the impossible burger with cheese. Cool great and they cook it on a different grill for vegetarian purposes. Service is always great and helpful. Food is out quickly and place is clean. They have music playing that isn't so loud. read more