I'm an absolute sucker for a blast from the past and that's exactly what Ruby's Diner is. When you walk into Ruby's Diner, you walk into the past when the uniforms were bright, the hats were pointy, for some reason the tables were all red, and the menus were full of burgers, hot dogs, sandwiches, and all the American diner classics you expect. We stopped here on a Sunday afternoon when my wife was looking for a pair of shoes at the Citadel Outlet Mall. This place seems to be the biggest restaurant here, while the rest of the food options seem like smaller food court type places. This place had a ton of people working when we were here and hat super quick service, which is always appreciated during a busy time. I was quick to order off the menu when I saw the "Rubyclub" a "hand-carved turkey breast with thick cut bacon, crisp lettuce, mayo, and a deliciously soft ruby roll" (I removed the tomato) and I wasn't disappointed when it was served to me. This Rubyclub was a pretty good size and came with a bunch of think cut french fries that tasted great. The turkey meat itself was very good, the roll was very good, and even though simple, this meal really hit the spot. Overall, Ruby's Diner is a great place to stop for lunch and a great experience overall. The retro diner style, the kind staff, and the cool decorations hanging around the restaurant really make this place a cool spot. read more

Ruby's Diner - The Rubyclub! - Diners Near Me - Commerce, California

Good value. Angela, our server was attentive. Large portions. Host staff needs to be more efficient. Two other parties that arrived after me were seated before me. read more

First time at Rubys Citadel Diner great food great service My teenage boys loved the diner. read more

Great service. Great food, great people, great music, great delicious club sandwich , rootbeer is ddlicious, Oven roasted turkey sandwich delicious, great shakes pumpkin shake, strawberr, shake delicious, oniom rings and fries are delicious. read more

I love this kind of old school diner feeling ambiance and the service is fabulously outstanding. Every time I visit Ruby's, all the staff, waiters and waitresses, cashier's, cooks, etc. are very nice and professional. Sometimes, I have pointed out issues with the food such as the quality or something was wrong and the service to take care of the issue is outstanding and that's another reason why I keep coming back. I love their burgers but lately I don't eat them often and I have switched to chicken, tuna sandwich or appetizers. However their burgers are delicious and I recommend them. Their fries and sweet potatoes fries are also on point! Not to mention their dressings. read more

Been awhile since last visit to this location. Ruby Burger with onion rings (15.98) was spot on. Bun was so fresh. As if it was baked this morning. Can't go to Ruby's without having a shake. 50/50 was so perfect. Not overly frozen where have to spoon it out. No. This was great. And the service was awesome. Nallely C was very professional and courteous. She checked on us several times. The service at this location is always great. I was also impressed by the manager on duty this afternoon 2/24/2024. He never stopped moving. Always on top of things. This location is lucky to have such an involved manager. I so look forward to returning here. read more

Ruby's Diner - Free today 12/7/2022 only!!! - Diners Near Me - Commerce, California

My family and I visited the restaurant for my birthday yesterday. Now my husband will not eat too much in the morning because it makes him tired. However; he ordered the really big breakfast and ATE IT ALL. He really enjoyed it. And yes he went home to take a nap. It was well worth it. From the orange juice, bacon, to the pancakes. Everything was delicious.!!! Jason was our server and yes, he was ON POINT. His service was outstanding. Oh and I cannot leave Jose out. He came by to assist and he was instantly one of my favs.!!!! And I would like to mention, they sang happy birthday to me.!! That was beyond thoughtful and well sang. Thanks again . read more

Best hickory hamburger ever!!!!. Chili fries very delicious. Ricky i was very helpful. Loved the environment

Ruby's is a fun 50's diner at the Citadel outlets. I came for the first time this past weekend while shopping with some girl friends and honestly was not disappointed! A group of four of us was seated right away, and everything came out very quickly despite how many other patrons were there. Sure, the food is nothing extravagant, but Ruby's is still one of the better places to eat at the outlets when you consider the fast food alternatives. I got the fish and chips which were most certainly fish and chips! They were pretty big actually and more than filled me up. Honestly I will say that I usually do not like coleslaw but theirs was pretty good! Yes, again, the food didn't blow me away but it's diner food, people!! Let's put our yelp reviews into perspective. If you want your chicken tenders less oily or fresh hand cut fries get a reservation at Nobu!! read more

Ruby's Diner - Fish & chops - Diners Near Me - Commerce, California

So coming here to eat after a long day of shopping is great since we can sit down and relax. Burgers - amazing. Nothing to add and great meal Fries - nasty. They need to upgrade or something because it seems like fries plastic Salad - you can't really mess up salad but it's great option Chicken tenders - it's good but I wish they drain the oil completely before serving it Milkshakes - it's good where you can't taste the fake chocolate so no complaints Service - the waitresses are friendly but the guy serving the food seems super miserable and angry. However, the service can be better because they can check on the tables more since I kept looking for ppl to ask. They are quick tho. Everyone there is super young so I feel they are trying their best but they need better organization. The restrooms are tiny and disgusting so good luck read more

Ruby's Diner - Diners Near Me - Commerce, California

I don't know what to make of this Ruby's diner. The ones that I've been to are quite different. This location is definitely a busy one, so the employees are constantly walking around. There's no real time to talk to customers other than to take their orders, do refills, and provide the bill. During this visit, I ordered a coffee and a cordon Bleu hamburger with bacon. It came with fries, and I upgraded to Cajun fries. Initially, I thought they were literally pre-seasoned fries. Instead, it was a plate full of fries and seasoning shaken on top. I should have ordered the sweet potato fries instead. They look pretty good on other people's plates. My server was pretty nice. I just wish she was a little bit more attentive. However, she did check on me and refilled my coffee. I think overall it was a decent experience. I don't know if I would return here. The food wasn't bad, it just wasn't great. And the atmosphere of the establishment was a little off. Maybe we could blame it on the Citadel shopping center. These servers see a lot of customers per day, so they must be tired. ‍ read more

Ruby's Diner - Coffee - Diners Near Me - Commerce, California

See all

Sure! Here's a conversational, personal, and lightly educational Yelp review you can post: 3 Stars - Good Food, But Service Dog Policy Needs Work I would go to Ruby's for the nostalgic vibe and classic diner food, so I was looking forward to this visit. The food was just as I remembered, tasty, comforting, and satisfying. But my experience this time around came with a reminder of how much education is still needed around service animals. When I arrived with my service dog, the host's smile immediately dropped. She quietly led me to a table away from the other diners and said, "You have a dog," as the reason for the separation. Just a quick note for anyone reading this, especially restaurant staff: it's actually against the law to isolate or segregate someone with a service dog from other guests. I know it wasn't necessarily meant to be rude--she did try to be nice--but intention doesn't erase the impact. The waitress who took care of me was kind and attentive, though I was definitely greeted with the same cautious attitude. I understand that fake service dogs are unfortunately a real issue, but it's management's responsibility to train their team to ask the two legal questions allowed under the ADA rather than making assumptions and to help guide them on how to identify a real and fake service dogs. I'm not writing this to complain but to educate, so that others with legitimate service dogs don't have to go through the same thing. There are ways to respectfully verify a service dog without violating rights or creating uncomfortable experiences. Overall, the food and general customer service were good to regular patrons. read more

I'm giving 2 stars because at least the hostess was nice. I sat for about 7 minutes and nobody came. There was about 5 servers and not one acknowledged me, so I left because it wasn't busy and someone could've said something to me. I was in the rests business for a long time and I know that even through I wasn't served, that was bad service. read more

Food is delicious the service is great and the ambiance is great. This is the perfect place to eat after a long day of shopping here at the citadel outlet mall. read more

Fast Food Service & Great Customer Service! Our server Juan was so kind and very considerate how well we liked our food!! read more

Came here after a day of shopping. Family likes diners. We got in just in time for the dinner rush. They were just cleaning up a table and then we were seated. We haven't been to Ruby's in over 4 years so it was great to be back. We started with peanut butter cup shake and chili to share. The A/C was cranked up and the chili unfortunately got cold. I also got a strawberry lemonade which I really liked. For mains, 3 of us got the Guacamole burger - it was great but a little dry. I got sweet potato fries which was great and the other 2 got fries which were also great. My son got mac and cheese which was good but too small - he was still hungry. Food was great. Server was friendly albeit a little slow due to the number of customers. Place was bustling with customers and so was a bit noisy. We'll be back. read more

See all

The food is always amazing at Ruby's. My favorite shake from anywhere on Earth. The service is top notch everybody was so helpful and sweet.

My first time here, we were walking by and I was craving some burgers. We sat down and ordered, by the time I went to wash my hands the food was on our table. I have never seen such fast service. The food was delicious. I'm so happy we stumbled into this place. Thank you to our waitress Amber for being so polite and taking care of us so fast!! read more

Food is amazing customer service is amazing 10/10. I love coming here and will always come back

The cobb burger was excellent! It had blue cheese and bacon and ordered it with the turkey patty instead of beef. I also substituted the fries with sweet potato fries and we ordered the fried green beans as an appetizer, they served with a buffalo ranch sauce, ranch dressing and honey mustard. Very tasty. Our server was Efran and was very friendly and efficient. Always the holidays here, fun Halloween decorations. read more

Delicious hamburgers and fries, love the coffee too. Outstanding customer service! A bit crowded, but expected considering its at the Citadel. Totally worth the wait. read more

Its a good plan, good food and good feels. The serivece its great, and most familiar. read more

We had a really nice lunch at Ruby's Diner at the Citadel.Everyone that worked there were very warm,friendly and helpful! The restaurant itself was pretty cool and stands up to be an authentic 50's diner even though it's a chain restaurant,The food was very tasty and not too crazy on price. Very lightly in the background you can hear songs from that 50's era. I would definitely come back again the next time we're at the Citadel! read more

See all

Wow, I had no idea that there was a Rubys Diner in Commerce. Me and my girl had dinner there tonight. I love the Cob Salad and Swiss Burger and Fries. Roberto was a good waiter tonight. Nice place near the Casino and all. Id love to come here again. read more

Welcoming staff, great service but overpriced. Ordered the seafood combo got an ice cream scoop of coleslaw 20 undercooked thin fries 3 shrimps and a cod fish as long as my index finger for $18.99. Prices are getting ridiculously high and the food portions are getting smaller. read more

The hot fudge sundaes are so delicious and service is wonderful!! Food is amazing too read more

Ruby's Diner - Hickory burger - Diners Near Me - Commerce, California

I've been coming to this diner since I was a little kid with my parents so brings back memories but now coming on my own such disappointment it's been twice that I've ordered from there to go option and have had bad experiences. The first time i ordered to go there I just get ignored by the employees and they were just chit chatting not even a hi , there was this poor women who seemed like she was running the whole diner poor women carrying a stack of paper cups and drops them. And she comes to attend me. Second time to go order I ordered a salad with a side of ranch dressing there was a wait again for someone to attend me which I was prepared to happen didn't mind it got my food walked down the parking lot as I had to park far and I check in the bag and no ranch I was so upset had to walk back to get it which i was almost late to work! Employees need to take their job more seriously there, if not go work at Carl's Jr down the street! read more

Service was spectacular! BUT ... beer selection is HORRIBLE!!! geez ... bud lite, corona, Stella, modelo, blue moon and Heineken? have a variety of some alternate types of beer!!! WTH! read more

I had the BEST dining experience thanks to Brandon Z! From the moment we sat down, he went above and beyond to make sure everything was perfect. He honestly deserves a raise for the way he took care of us!! read more

This is not a review about food because I didn't eat. I arrived about 11:30 a.m., iuand I was seated immediately. The restaurant was not busy. BUT, 10 minutes passed, and no one came to serve me. Servers passed by me, no service. Other customers came in and they were waited upon quickly. I finally got up to ask if someone was going to wait my table. The hostess sent someone, but I left because I didn't want to offend. I was irritated. I felt disrespected. I hope it wasn't because I was a mature woman or because I was a person of color. So I left without ordering anything. read more

Fast service and good food. Classic American diner feel. Best way to take a break while shopping.

Good variety of food to select from easy to order and receive your food. The food was good nice staff

This place is great! I usually go to the other Ruby's locations that are on the pier but I think this one's my favorite. I never have to wait longer than five minutes to have someone check in on my party for drinks/to order, and the food always comes out quick! I don't recall names but all the waiters/waitresses that have serviced me and my parties have always been very kind and efficient. Food's great too, no complaints from me. Place is always clean which I appreciate. I look forward to coming here again and again! read more

Everything is excellent ! Staffs, place and foods. They served us also very fast and the food is hot. My grandma loves the chocolate milkshake as well. read more

it was our first time at Rubys Diner and we have nothing but great things to say about this place. Everyone was super friendly from beginning to end. Staff was great and service was amazing. Jason our server was so friendly and kind and we never felt like we were being rushed. Food was so good and savory. we can't wait to go back :) read more

I love a good cheese burger... but unfortunately this location didn't meet my expectations. My wife loved coming here and today she was unsatisfied how dry and tasteless the burgers were. We both had a bacon cheese burger but the meat seems to be reheated and the bacon dbl cook... precooked The fries were ok. The calamari was ok as well. Service in general was ok, Kids chicken strips I can say were cooked to perfection and very tasteful. All In all. I would not recommend this diner to anyone. Hopefully it's just this location and not all others, I'm not going to waste my time trying to figure it out. read more

Overall, not the average diner experience Server was nice but the service wasn't great! The place felt dirty + restrooms needed attention However the Cobb salad was very good, Turkey Sandwhich was good.. and chicken tenders were good! We wouldn't return, however if you don't care about the service and want ok diner food.. give it a shot read more

See all

El comida está muy deliciosa es muy bien es muy divertido mis niños asearon una carrito read more

Ruby's Diner - Cars - Diners Near Me - Commerce, California

A rainy day at the Citadel during after-Christmas sales caused Ruby's to be totally busy, but the crew was ready, effectiv, and in sync with each other- service was great!! Due to the crowds, we sat at the counter which allowed us to watch the team work harder than any restaurant crew we've seen in a long time. Everyone working truly liked each other, and all communication was work-related and very professional. Our food arrived quickly and was hot and delicious. Our server was excellent. We made sure to complement management also. It was a pleasure watching a great team on a busy day! read more

Service here is always great!! We got sited quickly and server took our order when she saw we were ready!! I love coming here!