Went to Ruby Tuesday for dinner tonight 2/27/21. Had 8 adults, 2 children. We were flat out refused service because they only had 1 bartender and 1 waitress accordingly to the hostess. I asked so your completely refusing to serve us, the hostess said "yep". There was plenty of open tables and groups of people walking in as we were leaving due to the refusal of service. Will not support a business like this and it's not our fault they have poor management and under staffing. read more

Even though there were only 2 servers on a Friday night, we sat in the bar and Zach was amazing. Food tasted good, service was fast and efficient. read more

Festus gem for great food, service & friendly staff! Salad bar was bountiful and fresh! Enjoyed the salmon, it was flavorful and cooked to glistening perfection. Restaurant manager Jane Vogt greeted & seated every customer! Exceptionally clean and the atmosphere is well suited for anyone who wishes to enjoy a meal out. Carry out also available so you can't go wrong either way. I will certainly be back! read more

We had a large party so I'm sure it was overwhelming but we were all patient and understood our wait may be a little longer. They split our party into three tables which was a little strange but again we were ok with it. The last table to order received their items first but still took close to 45 minutes after ordering. Half of the second tables occupants received their orders about 15 minutes after that. Then the third table was told that their food was given to another table!!!! They just said to forget it. My daughter and I received ours about 15 minutes after that news (we had just assumed our food was given to that other table) not one dime was removed from anyone's tickets. I just thought that was wrong. The manager didn't come and apologize. Just the waitress who was beyond stressed. Horrible service. Horrible experience. We were there for over two hours and half of our party didn't even eat. read more

went and had lunch there today it's been awhile but got to give them credit service and food was excellent! and new management are v friendly read more

Don't bother wasting your time at their Festus location. We went and they had one server for the whole restaurant as well as being the bartender. They had a party of 11 and told us there would be a long wait and told another lady 25 minutes. You could not possibly get waited on in time if you only had a limited lunch break for work. Last time we went all we wanted was the salad bar and they told us it would be a long wait. It's no wonder Ruby Tuesday is closing locations. Terrible customer service. read more

Just a terrible place to eat. Use to be very nice the salad bar was empty,I had to get our silverware from the bar, no refills, waited over a hour for a hamburger and tater tots " the waiter ask if we got our food yet" I said no he came back and said " Oh it's ready in back I don't know why it's not out here I said so it's cold oh no it's been sitting under a heat lamp I said so its dried out. Got it and the bun was hard and the meat was raw never eat here again read more

If I could give zero stars I would. Stood there for 10 minutes waiting to be seated. Someone walked past us and didn't even acknowledge us and never came back. Finally, we and 4 other groups left. read more

Came here for a going away lunch with my coworkers. The server was nice. Food came out quick, but my fish tacos tasted like dirty old fish water. The fresh salad bar was great, lots to choose from. read more

Been to this location several times, and I have never been dissatisfied. The service has always been good with the staff being friendly. Although it is a chain restaurant with a cookie cutter menu, the food here has always been good quality, imaginative and very flavorful. Their salad bar is also very good. It's not overwhelming, but just the right amount of variety including 4 choices of lettuce and baby spinach. The atmosphere is also very comfortable and nice. read more

Waited to be seated at 11:05 today. Was seated in the bar. Waitress got our drink order. No menus given to us. Evidently yea was not made yet. Waited. Waited. Left at 11:25. Will not return. read more

The staff were amazing. Salad bar allowed me to get iceberg lettuce without the dark green stuff due to the way it was set up. Loved the salad bar. I ordered an appetizer thinking it was different. They discounted that amount and added desert. Prices are high but the steak and salad bar along with the kind and professional staff make ruby Tuesday worth stop. Was an enjoyable evening thanks to Angela and Erica. read more

Ruby Tuesday - Salad Bar with individualized lettuce - Burgers Near Me - Festus, Missouri

Had lunch on a Sunday afternoon. The service was good but that is the only good thing I can say . The place was dirty , the menus were dirty , and it smelled of urine and puke . I think I'll go to Waffle House next time for a cleaner place . read more

This place is disgusting me and my family ate there last week and when they served us after 1 hour in the empty restaurant the food was cold the ribs were barely passable as food and the wallpaper was peeling in multiple spots on the wall the lights were out and no one was replacing them. Please for your sake never visit this place. read more

Empty tables everywhere and a 30 minute wait to be seated. I won't even attempt to come here again

We wanted something good at 9pm Ina Tuesday night so we thought we would try ruby Tuesday. The greeter was nice, waitress was really good, and place was clean. They have wifi but like most restaurants it's so slow that it's hardly worth using (minus a star for that). Just looking at the menu it is insaaaaanely overpriced. Seriously a lemonade is $3.79!! It's good but way toooo high. The food was good. I got bourbon chicken and my gf got salmon. We were both pleased with the food and would even come back if it wasn't so expensive. read more

We arrived at 4:50 and were promptly seated and our order was taken in a timely manner: 2 sliders and a grilled chicken sandwich with baked potato and add on salad bar. At 6:00 PM we still had not received our food and our waitress had totally ignored us the entire time; didn't offer refills on beverages, never cleared dirty plates from salad bar, no communication about our order, just absolutely nothing. We got up and left and told some snarky hostess why were leaving. She was defensive and rude. We were laughed at and then in a very sarcastic tone told to "have a good evening." Absolutely HORRIBLE service! read more

I've never been to a Ruby Tuesday's but let's just say I won't ever go again. Our waitress was nice, but she always took forever to come back to us and they weren't busy at all. We were there for an hour and thirty minutes and that's about the time it took for our food to come out and our food was not hot. My moms friend ordered and loaded baked potato and she got a potato with cheese on it and she was mad and we still got charged for it. She also said that she's never had these problems at any other ruby tuesday. I do not recommend coming to eat here I recommend going to applebees they are ten times better. Our appetizers came before our food like normal but our dip was hot and it was nice, but the mozzarella sticks were not. read more

the only thing you'll get served here is food poisoning and shity service and that's not just on happy hour. they don't clean the tables , their bathrooms look like a zoo , and the waiters are lazy and rude. definitely would NOT recommend ! read more

Hadn't visited here in years because of poor service and not the greatest menu selection, in my opinion. But we jumped in and tried it out and were thoroughly impressed. I had steak, cooked medium, with mashed potatoes and a ruby runner (alcoholic beverage). Everything was great. The meal, the service, the cleanliness. I was shocked at how my previous bad impression was wrong. I still am not a huge fan of the menu as it just doesn't have as much variety as I'd like but I'd go back just for the same meal I ate this particular evening several times. read more

This must be a place to go in person because I ordered to go and it was not good!! Shrimp Parmesan pasta was like eating oil and tasteless and a lot smaller portion than you would get in store the amount didn't even cover the to go container bottom and it wasn't a large container. My steak was very over cooked and potato had a weird after taste. For a 100.00 meal it was pretty bad. Not sure how they are still in business closing at 8pm and serving food of this quality. Sorry Ruby Tuesday's I feel like your days are numbered before your out of business. read more

This was a decent Ruby Tuesday location. The food was fresh, as you would expect at a Ruby's. The staff was friendly, and the service was quick. I don't go into too much detail with chains unless there is a huge problem or they are somehow exemplary. This was a better than average location I will not hesitate to return to. read more

We have been to this location of Ruby Tuesday on 5 occasions. Each and every time the order was wrong. I know that sounds kind of absurd, but it is the absolute truth. Also, on 3 of the 5 occasions, we requested something on the menu and were told "Sorry, we are out of that." We won't be going back there EVER again. We will just go up the road to the Arnold location at Richardson Rd and Vogel. It is 10 or so minutes away and has never failed to please. [See my review of that location.} read more

Honestly the worst chain restaurant establishment I've been to. Barely better than a shabby local deal. Service was okay. Chicken sandwich was rubber. Ranch tasted funny, acidic? Dessert was literally like an easy bake oven made it. I typically don't post bad reviews but this was truly bad. read more

Food was fine. They did not have any high chairs available for 25 minutes. Plus we had to have several sets of silverware to find clean ones. The manager did apologize. The garden bar was a nice addition. read more

I am writing this review on behalf of my husband who never complains and always tips very well. Today he and 5 other men (being about 6ft 6in and 280lbs) went into Ruby Tuesday for lunch around 11:30. These men were sat at a booth not a table. IE: they need room hence the commit about size. The server got all orders correct, the kitchen took 20-25 minutes to come out. The server never took away used plats and drink refills were done at the end of the meal. The food mediocre at best. 2 of the 6 bills were incorrect. In his opinion the local automotive dealer was more important than these 6 men. Your welcome Ruby Tuesday for the free hour of security. They will never be back. read more

My family and I used to frequent this Ruby Tuesday quite often. However, over the past couple years their prices keep getting higher and higher while their portions get smaller and smaller. It is no longer an affordable place to take the family. They do have excellent service at this location, though. I've never had a bad waiter or waitress. read more

We stopped in for lunch today and had a really nice time. Our waitress, Ashley, was very sweet and very good at her job! When the food was about to come out, the manager came out to personally tell me that the chicken I had ordered had fallen off the plate and they were making me a new one. She asked if it would be ok to bring out the others' food, and I said sure. She offered to pay for my meal, which I thought was so professional and nice of her to do. At most restaurants you have to ask them to do it. She and Ashley both apologized several times and I could tell they actually cared about customer service. The food was very good and it all worked out just fine. We really appreciated the great service we got there because it is getting to be kind of a rarity! I would definitely go back to RT when in the Festus area. read more

I have been going to this restaurant for a long time but lately the last four visits have not been good. My opinion is that the quality of this restaurant (food and service) has been on the decline over the last year. After another big disappointment today, I have decided not to return to this location anymore. read more

Waitress was fantastic. We got ribs, Cajun pasta and Quesadillas and all were very good and served in a timely fashion. The new chairs were so comfortable we didn't want to leave. My only complaint was the cleanliness of the restroom. Stained sinks, they were disgusting. And the floors were so sticky I almost lost my sandals! In their defense, there was a person on the way in with a mop, but the sinks were a buildup of long term greasy soapy dirt .And the doors look kind of grungy I'm going to eat at Ruby's again soon! Please power clean the restrooms folks. Thanks! read more

I ate lunch at Ruby Tuesdays today, I had the macaroni and cheese with bacon burger and it was very good, a little messy but I took off the macaroni and cheese and ate that separately. The salad bar was very fresh and I really liked the croutons fresh made. Service was good. read more

My husband and I came here for dinner last night. It was about 7:30 pm on a Friday. The restaurant was not very busy. First thing we noticed was how bad the place smelled....like an old musty smell. Our waitress had a "I don't care" attitude. I ordered the Thai poon shrimp and the roasted brussel sprouts. The shrimp was bland and over cooked and the brussel sprouts were hard and overcooked. My husband also got a salad bar and said they were not keeping it stocked and fresh (for example, no croutons) The service was very slow and it took forever to get our drinks refilled and when they brought out the "complimentary" cheddar rolls (which we didn't get until my husband asked for them) we just laughed! There was 2 of them about the size of a half dollar....why bother? Don't bother coming here....the food and service keeping getting worse and looks like no one cleans the place. We won't be back. read more

This was terrible. I dont mind the terrible service, or the fact that mine and my girlfriends food was burnt and the burns hidden, what I do mind was the old oil on the fries. The terrible taste they left in my mouth is something not even the sweet tea can erase. Would I ever come back here? Nope. Crystal City/Festus/Herculaneum can kill any chain restaurant read more

Server was Jessica and she was great! Food was good, drinks timely and tasty. For being one of the only places in Festus open past 9pm on a weekday it is a solid choice. The spiked frozen strawberry lemonade was very delicious read more

Last time we were there, I had ants in my salad from salad bar and reported it to manager who barely apologized. Didn't comp my meal, reported it to corporate via online, never heard back. We will not return. I am not one to complain but ants in my food is completely unacceptable. read more

Update!! Down to 3 Stars :/ really would have liked to have given it 2 1/2. Ya know 50/50! The kitchen food is still really good sometimes, I will say that. It is hit or miss though. Everyone runs around like chickens with their heads cut off (servers & manager) when the place isn't even busy. Like at all lol. It was kind of funny to watch last time I ate there. Service is usually great though. Lol. A couple of the girls in there are very very good servers & should go elsewhere. Honestly. The salad bar used to be award winning at this location, but it's anything but a winner now. I kind of understand buffets (ew) skimping on the cheese & going for that plastic won't even melt in the microwave completely artificial stuff, but not Ruby Tuesday's. They are famous for that salad bar, and aside from that the salad bar by itself isn't cheap. The cheese might be the same at all locations & if so shame on ALL OF YOU! Also, it's funny, the salad bar will have let's say 4 empty containers waiting to be refilled, and you see at least 2 ppl coming & going A LOT from the kitchen with salad bar refills & yet 2 of 4 of those containers never got refilled. How?! It's usually the crackers & other crunchy toppings, but still, why are they staying empty?! It's not a mile long salad bar, how hard is it to give the entire table & look over?! Not just the cold ingredients. I STILL recommend the New Orleans seafood if you like Tilapia. They hit the nail on the head every time on that one. There is still time to save yourselves RUBYS!! Lol! You haven't lost your grip yet! Fix the cheese, maybe have your hostesses retrained. They all have funky attitudes & the seating chart is not as efficient as it could be. Yes I peek every time I go somewhere if I can. After that test all your cooks & boot the bad ones & you'll be back on track! read more

If yu want a big old juicy burger, but also some fresh super yummy salad so you can feel KINDA healthy, this is the place to go.

Solid choice in town, good happy hour specials and burgers. Usually I get the prime burger which is always good, you can also get them on pretzel buns. Chicken tender appetizer is also very good--they taste like the hand-breaded type, not the cheap "dump out of the freezer bag into the fryer" type. They also have a big salad bar. read more

Not normally a fan of commercial restaurants, but have been to several locations in the St. Louis and have enjoyed them all.

This is a convenient location and we like the menu. However, the facilities are dated and sorely in need of an overhaul. We cannot get consistent service, there is constant server turnover, nor is the food quality consistent when we dine here. It is a shame...corporate needs to step in and take immediate action. read more